Credit Union Auto Marketplace

Quickly responded to my questions about the car and cleared up some concerns. Car sold before I could get down to see it.

Quick response

Got passed around like lighter at a poison concert. And then tried to distract me from seeing some major damage to the cab and box. Everything went smooth until I questioned the cab and I was basically run through ringer and told that truck was a higher price than what was put online . Don’t care to be treated like I’m the criminal and that my credit was 150 points lower than what my credit report said prior to me showing up. And I kept that paper that showed the score wasn’t supposed to and ran my score again when I got home and again 152 points higher . What a joke would never go in there again even the girl I talked to on phone and went to meet seen her for a second and then two weeks later she called to ask how my new truck was and if I really enjoyed it. Lol

The vehicle I called about did not have all the options I was looking for,but great conversation with the sale sraff.

Very nice. No pressure. Delivered to my house an hour away. Great experience.

Not without faults, but the overal online experience was great. They were quick to respond to my questions and sent pictures of the vehicle when asked. The no haggle pricing has its pros and cons but I purchased the vehicle exactly because of it. They delivered the vehicle very quickly. I give them a five star for overall body of work but I do have a slight negative. When I asked for any blemishes on the vehicle I was told that it was just scratches on the paint. When I received the vehicle, the body kit on the passenger and driver side were starting to come off and the driver rear taillight is not completely tightened. It would have. Been nice if they could have fixed that or at least disclosed it to me when I asked for blemishes. But other than that, the car was what I expected.

Extremely friendly and helpful, they made the whole experience very easy. Decorate love the new vehicle, will recommend them to anyone.

Great place to purchase a new car! The entire staff was extremely friendly and helpful. Got a great new vehicle and very satisfied with the whole experience.

Super friendly & easy to deal with. Only downside is their hours.

Not quite what I was looking for but nice service

Great purchasing experience here; Carol and her team were great to work with, stayed in communication with me throughout the process as I was an out-of-state buyer. Highly recommend!

Answered my questions promptly and accurately. Pleasant to deal with. Would definitely deal with again.

Dealer.responded promptly gave me information I asked for, very nice and professional

Very helpful and friendly.

Very polite and helpful

Wonderful and easy

Awesome place to buy a vehicle! very polite people to work with.

Good communication and follow-up. Vehicle didn't have the features desired. Will consider using this dealer for future purchases.

Good buying experience. No pressure, good advise throughout the purchasing and financing process. They don’t hesitate to do overtime to help us.

Great communication and prices

They emailed very quickly, then followed up with a phone call next business day

Great response, wanted to check it out Sunday but was in a showroom.

Had a great experience highly pleased

They responded in a professional manner. They presented extra photos of the vehicle. They explained the warranty. They said the don’t negotiate due to them selling the vehicle under retail value. They did display what the price of the vehicle should be verses the current price. I think everything is negotiable.

Hillarhbwas very helpful with information on the vehicle. Was looking for a buddy of mine but not sure if he bought or not

This was the best purchasing experience I’ve ever had with a vehicle. Within a few days of contacting them, I had my beautiful car in my drive way! I received help from Brandon, and he was awesome! I’d definitely recommend him and this dealership to anyone!

Car had been solded, but the responded quickly. And they are still trying to help me purchase a vehicle.

Very good

Contacted me immediately

They made u feel comfortable and not trying to make u buy a vehicle and they help u with whatever they can and they are very nice i would go there again and would tell people to go there they aint ike a dealership they are better

They offered $1200 -$1400 trade in for a 2005 XLT Ford Escape, not even close to blue book value .... Hard to tell if they really want a sale at all, with lack of contact an offers.

Told me they sold this vehicle. Car still on website.

responded right away. Good deal too.

Dealer contacted me, but the truck was in another city and state than advertised.

Great response doesn't budge on price

great

Ad stated vehicle was in Kingsport Tn. When in fact this group is in Winston Salem NC. Total waste of time.

Very Pleasant experience

Slow service due to limited staff, but I suspect that is why prices are low. Great rate on car loans. Get Preapproved to save time.

Really worked hard to give a great experience

Cars not local but in NC. Ad indicated car was in Kingsport TN. Wrong phone number.

very quick response time

Professional, no pressure.

The car was advertised local but was actually several hours away in Winston -Salem , NC. Could not look at it.

$549 doc fee but fair trade in price. Could not tell me thickness of brake pads which need to be measured for Virginia State inspection.

They were friendly over the phone and I thou the price was great but by the time they had contacted me I was already in the middle of another deal

Very nice,helpful, professional.

Travelled hours to look at there SUV . they didn't have the staff there on a Saturday for me to buy it . wasted my time and money

Very laid back. No pressure.

Pretty awful. They scheduled a test drive and I had driven a long distance to get there. They told me when I got there that they had sold the car I was supposed to drive a day earlier and that the agent who was supposed to work with me didn't work that day. The most unprofessional thing was the way they managed this. Instead of apologizing, they were very nonchalant and then proceeded to help me find another car in a very uninterested manner. I will never work with them again.

Dealer responded very quickly!

Great Service!

good

Responded

They were great. I didn't end up getting the car because a guy came the day I called about it and bought it after his test drive. They kept in touch with me trying to find a good deal for me even if they didn't have it on their lot. Very nice people

best place to start first for car shopping. byfar cheaper than va.

Okay