Crazy Cars Auto Sale

100% helpful

This dealer had excellent communication, answered all of my questions knowledgeably. The vehicle I purchased looked better in person than as pictured. This was a great experience. I definitely would recommend and for my next purchase this will be the place.

fast response

Contacted me quickly

Excellent personal experience. It’s a small dealership very personable, straightforward. No hard-sell tactics. I’ll be back.

Good seller

Made an appt to see the Q X 80 Suv was parked down an embankment …. Was not offered a test drive but was told if interested I will go into a ( Trailer Office) and speak with him . So here’s the funny part the sales guy indicated to me there in no warranty on the SUV I will have to purchase that! So the Manager pulled out a sheet of paper and started to write some figures first I saw 2475.00 then followed by some other figures when I ask about the 2475.00 he said it was dealer prep fee… at that moment I said to myself this guy thinks I am a fool ! Because his words were this fee is to make sure the vehicle is in perfect condition … d see o if so be the case why not give me some warranty ‍♂️They live up to there trailer ñame Crazy lol ! Just wondering how many consumers fall for this gimmick !

Asked what total cost would be for cash purchase and was told only “it will be much higher because they make their money through kickbacks from the bank they finance through”. I asked for a total price if I paid cash and was told they would have to see how much the kickbacks were and add that to the advertised price and get back to me.

Great service We will for sure recommend him to our friends and family

Absolutely horrible experience that wasted days of chances at other vehicles. I live in MA, but when I saw this in NJ I was willing to do whatever I had to go get it. Perfect price, color, and features. It took two days for a receptionist to finally call. I explained that I’m out of state, but was willing to give a deposit, go there to sign, whatever it takes to get this done. She was extremely helpful, but warned me “Andrew”, the person in charge of the vehicle, sometimes forgets to call. He did. I did get a text the next morning asking when I would be coming in (I’m 200 miles away), but no call until 4 PM the next day. A day after that I FINALLY got to submit my paperwork and texted my license to his private cell, and then.. nothing for 24hrs. I had to find out the vehicle was sold through CarGurus. I hoped it was sold to me, but then I find out this kid never even submitted my paperwork. This kid has my license pic on his phone for nothing.. Awful.

3000.00 in hidden dealer fees!!!!!! A good deal ends up being a high price! It ain’t right!!!!!! When I asked for a purchase agreement the price had increased by 3,000$ Was told it’s dealer fee’s!?!? TOTAL misrepresentation and scam in my opinion! Never ever seen nor heard of anything like it!

Very professional

Very nice costumer service, very friendly staff.

I came there to check out a vehicle for my wife. I told the them that the can do only one hard inquiry credit check on me. The financial guy Alex ran my credit 5 times without my permission. Please be careful they are liars as well. Right now i am fighting to remove some of the hard inquiries of my credit report. I received an email prompting me about the hard inquiries while i was there and i confronted them. Alex actually lied in my face. He told me he only did 2 hard inquiries and 3 soft which was untrue. I've reach out to all 5 of the financial companies and they told me that i also have to get crazy cars involved in the removal the hard inquiries. They are not helping they are telling me that they will call me back but never did so im writing this honest review to warn everyone.

They contacted me but when I called back...no response. 5 times.

The post a price on their site you will never pay. By the time you get the price of your vehicle you will indeed pay $9,000 - 10, 000 more than advertise they don’t want you to buy a car they want to take your money for themselves. The fees are outrageous babes save your time!

I received automated response to my inquiry, but could not get additional information or actual person to respond to several requests

Daily responded back by text I haven't seen vehicle yet

Returned my Email promptly and professionally.

Excellent

BEWARE - PLEASE READ!! SHADY DEALERSHIP WITH OBNOXIOUS HIDDEN FEES!! Negative star review because giving these guys even 1 star feels too rewarding. I reached out about a vehicle they had online asking if it was still available and if there was any wiggle room on price. It would be a very quick and very simple sale for them, I was offering CASH in hand! I was strung along for 4 days by a salesman named Anthony who could never give me a straight answer making a different excuse each day as to why I didn't hear back. FINALLY after waiting DAYS I received the bill of sale to show what it would cost out the door. I noticed three things that not only could have been mentioned, but in my opinion SHOULD have been mentioned from day one when we first spoke. 1- They did not budge on price whatsoever. 2- They charge a hidden $900 doc fee. Now these first two I understood and was okay with, but the last was the REAL kicker 3- They charge an UNGODLY $2,995 "recon fee"

They contacted me immediately and genuinely seemed eager to help. I have never purchased a vehicle online and I am a little hesitant. I do like the car.

Quick and professional

Friendly guys, but the advertised price requires financing through dealer. As a potential cash payer I was surcharged thousands over the list price. That’s where it ended unfortunately.

They responded in timely manner but I asked to provide the VIN number of the vehicle as they don’t show it on their listing and they never did. That turned me down so I ended up purchasing a similar vehicle somewhere else

At 2am I sent my information in, told them I was pre approved for financing and that I was interested in buying the car. Mike messaged me and I replied to his message stating I was ready to go with a down payment and financing. That "I cannot stress about how much I'm interested in this car". Tried to call him twice and received no response. Couldn't leave a voice mail bc it was full, so sent an SMS with my number when prompted. Called the Hillside dealership the next day THREE times with no answer. Hours later, I was contacted by text by another agent who told me the Pathfinder I was going to buy was sold late the previous night. That's no way to do business. I'll take my money elsewhere, anyone reading thus should do the same.

very pleasant...didn't push

The rate that was quoted and the quote over the phone was totally different. They wanted almost half the cars total as a down payment. They did not try to work with me at all. Very bad service. Run!!!!!!

Excellent communication and very helpful

Amazing car amazing ride and good prices

Drove down to view a Cargo Van on 2/6/23. The vehicle had high mileage and was in need of major repairs. Both rear cargo doors were severely damaged with the drivers side rear door being buckled at the point of impact. The price wasn't negotiable, the sales rep. should have already been aware of what condition the vehicle was in, but for some reason neglected to post that in the vehicle description. The mileage and condition of vehicle should prevent this vehicle from being purchased with financing. Price was inflated during application for financing, and fees that have nothing to do with buying a vehicle were added to the transaction. This is not what buying a vehicle is about. Buyer beware! If you are told that bank fees and broker fees are part of the vehicle price, Walk Away! A bank will lend money based on your credit worthiness, and if a down payment is needed, but if they also charge a bank fee, and broker fees, dealer fee? Take your business somewhere else.

The keep saying they will get back to me every time I would call and when I call they would alway say they was with a client! They was in a rush for me to fill out application but would not be fast about contacting me!

Alex, Anthony, Marlena and Ray were all awesome! Super easy to deal with, honest, reasonable and made the whole experience a pleasure. Best dealer experience I’ve had!

Excellent !

I received an average used car experience. I live in OH and the vehicle is in NJ. The price and mileage were great, however this purchase required transportation arrangements. The dealership could not provide specifics on cost or timing. The transport vendors at other dealerships offer more specific pickup and delivery windows. I did not choose to purchase because of that reason.

Good

Nothing but the best. Hoping to purchase vehicle from them this week. Very quick response time. A++++

Very nice and helpful.no hassle or pressure

Very great SUV looking forward to purchasing it

Excellent responds

I call and make appointments to go see the car when I got there the car was battery dead then they said they have to replace alternator bad business when people go to bye car the car need to be ready

Very good

This dealership since to be confused with their staff because apparently the vehicle was a different dealership, different location and one person said was available and on the other side they said no.

I’m very happy

Never made it to the lot, as the finance dept turned me way off by their attitudes. I’m in the rebuilding stage of credit so I understood why my interest rate and price per month was high. However, I was still willing to put the money down and get the car…until I spoke with finance. First, the young lady (with an accent)was hurried and rude with me. When I asked what bank was used to confirm the numbers (which I was told to do by the salesperson), and explained what my pre-qual said in case it wasn’t the same bank, she said “whatever she said, that’s what it is”. I’m trying to tel her that the SALESMAN is the one who told me to ask. Then, the next woman gets on the phone and before I finish my sentence tells me “prequalified is not approved”. First of all, I KNOW this. Second, they have a bad habit of not letting you finish, nor do they seem customer friendly and they rush. After that phone conversation, I knew I was NOT buying here. Two stars only because the salesperson was cool.

They did respond the next day and said to go on there website to apply for fiance,so I did apply and they did not contact me to let me know if I got approved or not.I like to sure some information with everyone.When someone checks my credit I do get an email letting me know that someone check my credit so they did not check my credit.They do not like out of state people or money.

Took vehicle offline just spoke with salesman on 10/15/21. Saw vehicle online on 10/15/21. Also saw vehicle online all week.. looked forward to seeing car possibly purchasing vehicle. Then by 10 clk pm. Vehicle offline. Just very disappointing after finding car online.!

He truck was as described. $2500 dealer fees weren’t great. Promised cosmetic repairs weren’t completed and there was barely enough gas in the tank to get to the gas station.

When I finally saw the Car, it was at a different location than the one listed, it had no oil in it and the dipstick was encrusted in hard black carbon. I would be ariad to drive off the lot. 4 hours round trip travel to see this. Are you kidding me?

Good people

Yes he answered my first question then after that never answered me again. I see why some of the other reviews are negative towards him/her now. I mean if you do not want to sell a vehicle then do not post them for sale.

Very polite but they added $1,000 in pointless fees that weren’t advertised or disclosed until the last step in the process. Pricing is not as attractive as it appears. The fees were on top of tags, taxes, registration.

Drove 700 miles just to see the car, after pointing out major mechanical and visual flaws salesperson said "Normally we could take a few hundred off, but because of what you pointed out the price is firm". Until the end it was a very nice experience, but oh well.

Although the vehicle had sold earlier in the day the dealership promptly returned my call . Very professional and polite.

Very satisfied with this dealer. They responded quickly via email and phone. I was able to speak to the buyer for this dealership about the specific car I was interested in. He was honest about the vehicle condition. They were not pushy or overbearing to make the sale. I left a deposit over the phone and they immediately took the car off the internet until I was able to pick it up a week later. Once I was at the dealership the service was great. The process of purchasing the car was painless and they were all very friendly. I spent an hour in total from start to finish at this dealership. I would buy again and I live over an hour away.

Nice person to deal with but we couldn't come to an agreement on the price

Very accommodating; knowledgeable about the product. Cordial and respectable. Very willing to work with you regardless of your credit score. Anyone who goes to Crazy Cars Auto Sale is guaranteed to walk away with a vehicle of their choice, at a reasonable and affordable price. Staff is very nice and professional, you won't be disappointed I assure you. Go check them!

Awesome jeep service and staff were excellent the purchase went smooth I would definitely recommend this dealership thanks again

Responefed immediately

Excellent service

Good

Great!

Good communication and tried to help me with everything

They we’re helpful and pleasant

I think they need to find other banks to help with their financing..Charging 17% to a person like myself who has GREAT credit is ridiculous. No i did not purchase the vehicle. I guess They will wait for someone with bad credit .They will charge them 24%.. Yes they have the right name (CRAZY). 1 star for the sales man and 1 star for the young lady in the office.

Received a timely response inviting me to come in and test drive this vehicle

Great service... very helpful

Didn't respond to my initial email, but answered when I called the next business day. Set up an appointment on a Tuesday to see a 2009 Subaru Forester on Thursday. Car sold before our appointment.

Guy wasn’t interested selling a vehicle from out states! Asked him few questions and answers not very professional at all! Not knowledgeable about the vehicle I tried to purchase but he went to find the information and get back with me the next day or so!

Great staff.

Nice dealer nice experience

Really good the dealer

Dealer was helpful during transaction and friendly during our visit checking out the truck

Great customer service without the typical pushy salesman scenario. Anthony was very pleasant and helpful.

Awesome people

Excellent services

Ms. Bonnie! She is the lady in that car dealer, she had made sure everything was fixed, a great discount, and all the guys are professional, caring, and Helpful concern about your purchase of your vehicle. That My brother is going to purchase an vehicle with crazy car dealer soon. Don't be afraid of the name of the car dealership, it's just crazy car prices.

Truck was not the same as the pictures. Drove an hour and a half in traffic to get there to find out bumpers were rusted and tires were shot. Pictures must have been from years ago. Bait and switch

Great place. Employees will work with you and not pressure you to get something you don’t love. Seen a car I like ended up getting it like a week later!

Excellent service I'm varry happy with my new truck

Excellent

Customer service was great got a call back and the dealer provided all info requested.

Good good business

Very good, very professional, very detailed on the paperwork. Got a very good deal on a very good condition Ram 2500, all I expected and hoped it would be.

Very good

Yea they did get back to me very quickly