Countryside of Madison

did not buy car but staff was very helpful

Good

I did contact Countryside. My salesman name is Geary McWhorter. He was my eyes and ears for this deal. I bought this truck sight unseen because I trusted my salesman. Mr. Geary went way above his duties to make sure I got this truck. Only had 1 glitch however Mr. Geary made it right. I have 5 children 3 boys 2 girls when they are in the market for a new vehicle I will have them to contact Mr. Geary at Countryside. Thank you so much Mr. Geary it was a pleasure working with you. I love my new truck.

Good honest people. Pleased with my purchase

Husn was knowledgeable and not pushy. I called a few times to make sure the car was still there and each time I was assured it was and it was waiting on me . Given the current market I really enjoyed his customer service. Highly recommend.

Husn and Jason were great! Would do business with them again In a heartbeat!

Great

Enjoyable experience

Enjoyed interacting with salesman Rosman and his team… willing to accommodate me as I was coming from out of state to pickup vehicle… felt like family…

The salesman I spoke with was extremely nice and very helpful working with me. Unfortunately I was unable to get the vehicle but I couldn’t ask for more friendly service.

Truck was sold but they were very polite and put me on a list if they get another one.

Awesome experience. Brett, our salesman, was amazingly helpful. He even picked up my trade-in at my house.

great

Communication with dealership was phenomenal. Very professional and organized customer oriented. The car we wanted to test drive was out and waiting for us. After purchase took the time to help me pair phone to Bluetooth. Highly recommend this dealership. Very happy customer.!!!

Salesman great, fast service

Very informative and kind

Ken was great and assisted me through every step of purchasing the vehicle and got it detailed and ready to go.

Contacted me promptly and provided pricing and vehicle details but unwilling to deliver add-ons (alloy wheels) that I wanted.

The dealer responded quickly and were extremely helpful.

Great customer service!!!!

He answer and He ask me and He told me He is going to tell me when have another one

Awesome dealer I received a great deal on the car and nobody tried to hackle me every single person there were super friendly Husn took care of me I got exactly what I came for thanks guys

Everyone was professional and courteous! I will definitely come back.

They sent me what they called stock photos of a beautiful car actual car for sale was ugly as hell and had not been detailed nasty interior bait and switch beware of this dealer!

A very good place to do business...

Seamless experience and was approved within minutes. The car was delivered to me the next day and Brande was a joy to work with.

They kept me informed on the jeep and situation of sales and email me very Curtis

The dealership responded back. I really liked this truck but the dealership would not negotiate on the price and there was only the remaining factory warranty still available on this truck. I feel that the price of these truck there should be at least a 10 100,000 mile warranty on these trucks.

They was nice an they contact me also

They contacted me but never sent pics of the Durango. I asked three times, but no pics.

Quick response, very helpful.

Yes, I bought this truck. Very helpful salesperson named Ken Carter. Didn't try to upsell a bunch of unneeded junk with it. Even delivered it personally to me after purchase. Good people there.

Quick response

They responded in a timely manner

Called only after i quiring about another vehicle. Claimed this one didnt even run

Great people

Very friendly and professional. Good people.

Great

After talking to them on the phone they were supposed to get the information back to me and they never called me back

Good communication. Car was sold before I could go see it.

Last week (Labor Day) I heard from someone at the dealership, I thought we were moving forward. I told him I would text him the payoff for my trade in since he said he was almost sure I would be able to get out of my current vehicle. I sent the payoff as well as pics of my current vehicle and never heard back from him. So for rating I'll give the average, they get a 5 for reaching out & being friendly and a 1 for leaving me hanging.

Sales staff is excellent. Easiest car buying experience I’ve had-ever! Quality car and good gave me a good trade value.

Terrible experience and unprofessional. This was a simple transaction no financing but a cash deal, you ask them to send you a out the door quote and they email you a quote and then on a different day send you another one with a higher number and refuse to honor the first one. Sad thing it was upper management who sent out quote. After reaching out to upper management they refused to respond back...This dealership I cannot recommend.

Good experience you are very thorough and professional

Responded quickly

They reached out to me but didn’t have anything that I was looking for

Excellent service

I had a great experience with this dealership. I recommend Louie Herron Chrysler Dodge Jeep Ram to all. Thanks Tim for making my car buying experience a wonderful one.

Responded quickly

Excellent service and I would definitely recommend!

They told a lie from the start. The price started out 12,000 dropped to 3,000 dollars. I talked to 5 different people the first person said that was how they sold cars fast must drop the price way down. The day after I had to change my appointment day they shot the price back up. When I talked to them they said it was a computer mistake. My husband had been told they were crooks. WOULD NOT RECOMMEND TO ANYONE!!!!!!!!

A great car buying experience. Thank you Louie for working with me. I am pleased with my car and the transaction. You have my business.

Received a prompt response from the dealer. I was also talking to several other dealers with similar vehicles and chose to go with a newer Tundra.

Good

Bought this vehicle

Responded immediately

Was told not in stock then they found it and it went up $2000.00 on listing.

The dealer call me and was very helpful. They were able to answer all my questions.

Very helpful and responded to my questions in a timely manner.

The sales person actually listen to what I had to say and what my wants and needs were.

I purchased the Acura. The salesman was very friendly and helpful. He was very professional and guided me through the whole process. I highly recommend him and the dealership.

Staff and owner worked hard to find a vehicle that fit our budget.

Great dealership and i would love to get my car from here because of the great effort and respect they gave

Great!!!

They responded I just could not make it there before the vehicle was sold.

Very helpful and easy to deal with

I changed my mind and did not look at vehicle. All correspondence was professional and prompt.

Great experience and communication. I bought the car I looked at from here, only thing wrong was price. Apparently, you have to look really close at the small print. Advertised a great price on carGurus, got to the dealership and was told that the small print explains the price was reflective of rebates given thru financing with them and trade ins. Nonetheless, they still worked with me on price, and I bought the vehicle.

They had a car that was just what I wanted. The sales person was knowledgeable and very helpful. Very good experience.

Slow to respond and when asked for copy of window sticker, never got it in a readable format. No phone call, just responses via e-mail and often delayed.

I would say a perfect 5

The experience was ok. The vehicle sold while I was in the middle of finalizing my deal.

I found the car I wanted through cargurus and it led me to Louie Herron CDJR and I'm so glad it did! The buying process was smooth and quick thanks to Carlo Marotta and Bill Clark, the showroom was comfortable, and everyone was very friendly.

Bought the truck, very satisfied.

Awesome

Went there to look at a used car and left with a new one. They are eager to put you in a car.