Countryside Mitsubishi

I walked out owing 30K. Forced extar protection plans on in closing. I was pre approved and was there for 5 hours. Bab experience. Good car

Professional and courteous

Contact was fast and courteous!

This was one of my best experiences w/a dealership. Saul was friendly, engaging, & treated us as if we were his favorite cousins. Highly recommend.

Very helpful

Great experience and overall customer service!

Dealer added on 1000.00 for a GPS i stated many times i didn't want. refused to remove it. They are pricing the cars to entice buyers only to refuse to remove add ons!! Fraudulant advertising!!! Very rude and pushy. '"come on, Come on, buy the car, buy the car, come on! come on!" they talk to you like youre an idiot. would not recommend to anyone to shop here. Salesman Joe, took my phone out of my hand and started searching through my phone to pull up their website for a review. They explained that they have to upcharge used cars because they are loosing money on new teslas. That should not be the buyers problem. Tire plugs found on front tire, refused to replace even though I offered a compromised on the GPS add on. Inside of the engine was filty. they also refused to give me the inspection report. Shady dealer. Would not recommend!

They responded very quickly

They are all very nice is just I live far away I cannot go see the car they respawns very fast

Blow your phone up Constantly with calls and text no matter the time of day or amount they’ve already called or if you’ve told me no.

Responded well enough after credit check guy ghosted lol.

Everything went smoothly!

Great service, communication,

Very prompt

They were quick to respond and seemed willing to help but I actually never made it to their dealership

Great experience. They were really helpful in answering all questions

Great experience!

Great sales/customer service

Very responsive

Horrible experience. If you're from out of state don't even waist your time with this dealership. They will string you along with various emails and text messages from "managers" and store "owners". They had no intentions of selling the car to anyone out of state. Overall, I will never contact this dealership again

The out of state manager was useless, arrogant, and unwilling to do anything but dictate. This is only directed at him not the dealership itself. If I update this review with more information it will be nasty because of the way he treated me.

Constantly, called, texted, and emailed even after I explained that I was out of state! Even contacted on Sunday!

having advertised in the ad a nationwide delivery service, i was informed that this was incorrect they do not offer it on this particular car. i really can find better ways to waste my time rather than deal with a rude sales assistant , as we might call it in the old country. when you dont know what you are stating about the vehicle, it really calls into question every statement you make

Very friendly and understanding.

Responded quickly

They told me they’d have pictures of the car Friday I’m still waiting and it’s Sunday

Very informative and contacted me right away

Good

Helpful in providing information and extra pictures.

They were very polite and helpful thanks

I bought this vehicle!!! Wonderful people and very quickly to respond to any questions or information. I bought the Mitsubishi Outlander because of the price, financing and great service!!

Very good dealership! Pick me up at the airport to get the car. I just wished I didn’t get any unnecessary extra things that I think I regretted after I purchase the car. I ended up spending more money that I would have like to.

Martin has been very helpful and is professional and has gone out of his way to help me any way possible ! Ask for Martin!

Fast follow up

very good service. nice vehicle. ample rest drive time. I had a trade in, but wasn't given a appraisal for it after I asked a few times. they said they'll make it work. but in order for it to work for me, I'll have to know what they would offer. other then not telling me what they would be willing to offer everything else was great. In complete transparency, I wasn't exactly sure which model I wanted S or 3, but knowing I was leaning more towards the S for sure.. Went someone else and they was able to simply give me an offer that I couldn't refuse and I purchased another vehicle at a very comparable price. As an owner of over 30 vehicle in my lifetime I'm kinda to old and experienced to go back and forth. I like to be direct and if it makes sense... great... if not, great. The staff was very helpful and knowledgeable regards to the vehicle, even called an owner/ personal friend of the same vehicle to get answers and that alone is a great reason to shop here. No pressure h

I was contacted immediately, and provided with the info I requested.thank you

Very professional and quick response. Made the whole transaction very smooth, not to mention the huge selection of cars they have. Nick really went above and beyond to help us. Highly recommend it.

I founded it real disrespectful they show me the suv the way the got it never intended to clean it and go to service inspection I didn’t want to go inside the suv so dirty and gross after a test drive I notice I was going to send a lot of money on suspension issues. If that’s the want to stay in business for long time That’s not the way.

This place is a scam. The price of the vehicle is actually ~$2000 more than listed. This is due to a package they "include" in all of their cars. They do not intend to sell the car at the price listed, there's is a flat markup on all their vehicles. Before they respond, they are not upfront. They hide them until they believe they've made the sale. Again, this is in their words on all of their vehicles. That means you will never pay the price listed, because that's not the price. Tack on ~$2000(actual amount is something like $1980). To be clear, they advertise their vehicle for one price on websites like CarGurus. That price means nothing, that is not the price of the vehicle. They will refuse to sell you it at that price, the car is being advertised for a price that they are not selling it for.

I expressed interest in a vehicle and instead of waiting for a reply back they have called me, texted me, and emailed me several times a day for the past week. I appreciate the dedication to make a sale, but it was starting to become harassment. I bought a vehicle elsewhere.

I did not purchase the vehicle but staff was friendly and eager to help me through the process

Helpful over the phone

Very nice on the phone and replied quickly. They sent a breakdown of the purchase and a 13K car would be over 18K to purchase with 3K in added on fees not requested. Did not want to deal with that. No deal.

Great communication follow up

Extremely professional and responsive. I'm wringing this review even though I missed out on a great deal they offered.

Long story short after agreeing on a price I was presented with the final sales numbers and realized there was an unusual charge of $1998. I asked Zakey and Nick to explain all they kept on saying was a gps tracker and headliner dashboard cleaning. In other words just another way from them to scam you.. they called it “volume promise” I immediately lost all trust and walked out. A very sneaky way of tricking people in a miscellaneous absurd charge. Stay away from these guys

No deal but good followup and good people

Very courteous and did not bombard me with calls after my test drive.

Fabulous

Very helpful

The price you see on CarGurus is NOT the price. You will find that they have "pre-installed" a lot of features that cost you another $2K. Features like a clean, waxed car. That's the cost of doing business. Everybody cleans the car. Plus they add GPS tracking to cover you when your car is stolen. If you do want that feature, it certainly won't cost what they are charging. I did talk them down on it after demanding they remove the GPS. But the experience leaves me desiring my next purchase be from something other than a dealer, and certainly not this one.

They were awesome and quick to give me the info I requested. 5 star dealership.

Very informative salesperson and store manager,,,after visit call very friendly

They are great they responded to me at once

I was told over the phone that I would not be able to get a loan here without a co-signer, so buying from this dealer was not an option for me. They still continued to call and email me 5 times a day.

i finally bought this car. thank you so much cargurus for support and more option till finally I found best deal from Continental Mitsubishi.

Followed up promptly.

I was told on Friday evening 6/29 after 8 pm ( closing time)that the vehicle was there and to come in for a test drive on Saturday6/30. So Saturday I drove over an hour getting to the dealership about 20 minutes after they opened to find out that the car was sold Friday evening. Sure is funny that the car was there at closing but was sold that night. Bad dealership to deal with.

Quick response

I had a very great experience they were right at the price I needed to be. I have nothing but good things to say it was a great experience from start to end.

Dealer inspected car, knew it needed new brakes but didn’t inform me. Surprise. Didn’t take any responsibility for the problem either. Wanted me to pay full price for new brakes. Didn’t even offer the 10% discount automatically offered to anyone coming to the dealer for service.

Great

They contacted me right away great service answered all my questions awesome people

We communicatedon't by email, which was very convenient.

I have an outstanding experience with Continental. From the time they responded to my request to the actual visit. I had an idea what I wanted, but the people who I interacted with, Chance, Martin and the people who greet me, make the difference in buying a Lexus CT200 the same day. Chance Lange, the sales representative, was genuinely attemptive to my questions and concerns and worked to obtain a great deal. Regarding the car that I purchased, it was exactly as posted in the pictures, and the information was accurate. I am very satisfied and highly recommend Continental as a place to buy a car from.

Experience was great!

Excellent contact skills provided info in a timely manner and asked buying questions

Told me what I needed to know. I didn't buy the car, but the dealer was fine.

Seems like they weren't interested in selling the vehicle, the guy was serious and didn't want to answer many questions he just wanted to close the deal and get over with it, kind of rude too.

excellent

Quick response...decided to buy another vehicle

Seems like a good dealer very nice sales people

Very good, vehicle was sold, but very nice

The dealer contacted us quickly. We went to test drive the car. We liked the car and we bought the car. The people at the dealership were friendly and courteous. The buying experience went smoothly, but we did indeed feel a lot of pressure for upsells. We were pressured into buying an extended warrantee. We caved in to the pressure, because my wife and I do not like confrontation. Therefore, I can only give this dealer 3 stars.

Fast

Someone contacted me the very next day. Great people!

Frank Garcia was my salesmen and I HIGHLY recommend going to see him! He was great and not pushy at all. My best experience with a salesmen to date.

sales responded rapidly very satisfied

Joe is great! Honest, patient and very helpful. Bill, the used car manager...same review. Pleasant experience all around.

most helpful

The dealer contacted us a few times. We decided it was too far away from our home to go see the vehicle,

my dealings were good, I called explained what I wanted and when I showed with the money it was ready. No wasting time.