Countryside Chrysler Dodge Jeep Ram

Really great Response in a timely manner

I contacted them to inquire about additional pictures (only 1 pic online) of the jeep I was interested in. I did not purchase this jeep because it took a couple of days to get all the information and pictures requested.

Very good! Sorry we couldn't make a deal. jim

Great communication

Great Experience. Good Customer Service!

Great customer service excellent pricing.

Prompt.

Great

Friendly and helpful

They are awesome

They were very helpful. I really like the car but it is very far away from where I live. And I do t much like a black interior. But seems like a good deal so I haven’t ruled it out. I’m looking closer to home first but they were very communicative and answered all my questions.

Dealer was very helpful

The salesman called me a couple times which was appropriate. I tried to get there to view the van but got called out of town for 8 days. Since then, I’ve changed my mind on what type of vehicle to purchase.

My experience was great

They replied immediately and sent a video of the truck with more info. Very helpful!

Great communication.

Best experience I've had buying a car. We traded in our Flex and picked up a fusion from their used car inventory. The staff was extremely helpful and professional, if I decide to purchase a new vehicle in the future this is where I will take my business. Thank you also to our salesman!

I spoke with this dealership several times. Dale was extremely patient and knowledgeable. Highly recommended

Great group of people there! I purchased this vehicle. They were very patient while I went through the loan process with my bank. The salesman even came to the dealership on his off day to complete the deal. I highly recommend them.

Pretty good experience

Prompt helpful trying to work a deal banks don’t wanna lend money now go figure? Joe says we are good though lol

Very professional and courteous

Great

Very quick to respond to an online inquiry.

Dealer emailed back several times but never provided the pictures I asked for. Wasted my time.

We agreed to a price on the telephone. When I got to the dealership there were no surprises and the financing was easy.

Having a great experience! Salesperson is going above and beyond to assist me

The dealer contacted me almost instantly and made my shopping for a vehicle a better experience. Thank you guys

Todd and his team were so awesome there isn't enough stars in this world to rate how much they did for us

Rosman was very accommodating by looking to see if anything fit my price. However, there was no mention on body damage on the listing. The driver side rear had some damage that didn’t show up on the pictures. Make sure to take a look at everything before you buy.

They were to reach out to me once vehicle was checked out by the service department instead they sold it and never had the courtesy to let me know.

They're overpriced wanted to charge $ 10,000 over sticker price for supply and demand I've bought three cars prior from them spent over $ 125,000 there NEVER AGAIN

Good communication

Great experience. Salesman was very good .

Called back promptly and provided me with the information that I needed.

great

So they had a car online that I was interested in. I called and set up a time I could go see the vehicle. After making an "appointment" started driving. It was a good 90-110 minute drive. So when I thought I was getting close I called to let them know I was close. Then I drove on the lot and asked for the salesman I had been talking to. They had no idea who I was talking about. The salesman I had communicated with was at there OTHER STORE. Another hours drive. By this time I was not in a great mood. So I called the salesman and explained what had happened, he never offered an apology, Or shared fault !!!! Days later I set out again to go test drive the vehicle. Half way there my wonderful salesman calls me to let me know they sold the vehicle (out from under me). And yes he knew I was on my way. Bad Bad Bad !!!!!!!!!

Replayed promptly No issues

Good

Good communication and treated fairly.

I replied back with several questions (i.e., Color Mileage, condition, etc.) - never got a reply. Been getting general 'mailing list' type emails - have asked to be removed.

Very friendly & helpful.

Super automated response and could never get a real sales person or manager to help me understand the truck before I made a trip to come in and see it. Didn't get past "is the truck in stock" questions.

Good

Very helpful and friendly. Responded in timely manner.

I did all paperwork on line,walked me thru step by step,very friendly staff,my salesman was kind,patient all around good experience.I have recommended them to 3 other potential buyers

A sales person contacted me but at the time that truck was out for test drive and it was sold I will be looking for another one. the sales person was curtious and friendly did not have a problem with him.I was just a little too late asking about that peticular truck

Terrible. Salesman didn't know ANYTHING about the car, the car was filthy and their basic attitude was they really didn't care if I was that or not.

Sales person was friendly. The problem is financing a truck with higher mileage. Most lending institutions won’t finance these diesel trucks. Also this truck was overpriced about $2500 dollars. The sales guy said they would not come off the price much at all. Check engine light is currently on. But they want top dollar.

I suggest to anyone thinking about purchasing a call from this place that you don't at all because I was cheated out of my money at the dealer bought my number after selling me a car with a cracked radiator in a leaking water pump. Can you block my number and stop answering all my calls and told me it was a great car and had no issues when I purchased it so just take my advice and don't get cheated out of your money please

They got in touch with me and when I thought we had a deal in place they pulled the rug from underneath me and sold the car to someone else after I got approved and was about to make the down payment

Very responsive and helpful.

Good experience.

Very professional...great respond

Very quick to respond. Thank you.

Great service and quick respo se to my request for more info.

Great place to buy a car

Great gave me great service

Very pleasant to deal with. Always responded quickly.Very helpful.A great dealership to work with.

They answer every question that I asked

They advertise cars, like this Chevy Mailbu, describing the engine, etc. But the car has no engine or transmission. Same on the 2006 Jeep Cherokee I inquired about.

ALTHOUGH I didn't purchase a vehicle, the overall experience was terrific. Truly.

Good communication skills.

My experience was wonderful. Jason Duke was my sales representative and he was awesome. He let us check out the car without being down our throats like a lot of car salesmen I have dealt with in the past. He told us a little about himself while we waited on financing details which made him feel a lot more like a friend rather than someone trying to sell us something. He even followed up with us a few days later to make sure we were enjoying our purchase. Jackson is about an hour and a half away from us, but our experience with our salesman definitely made it worth the travel. We would 100% make the trip again! The finance and insurance manager was also great and was willing to do what he could to meet our needs and was able to get us a lower interest rate than our bank! 5 stars for Countryside Chrysler Dodge Jeep.

My salesman was WES!!! And he was absolutely amazing!! My fiancé and I left the dealership super satisfied

I WILL NEVER DO BUSINESS HERE!!! I called about a truck and they said the advertised price was wrong because they performed $2500 worth of repairs to the vehicle. We finally agreed on a price ($1500 more than advertised) and I secured financing. Check in hand, spoke to my salesman to let him know, I was on the way. One hour into my 2 1/2 hour drive, he calls me back to say they just sold the truck. Who does business like that?

One of the greatest sales teams I have every delt with in purchasing a vehicle. Fast to answer all my question. Up front and honest about vehicle condition. If shopping for a vehicle I would advise everyone to give these guys a call. Thanks guys!!

Good customer service

Good

Great Experience

Wonderful people

Car was not shopablle. Break and steering wheel not responding correctly. Those issue need be fixed before put vehicle on market

David was very helpful in getting me in the right vehicle

We are not done yet but I feel strongly that they will come through and I will get the truck I want. Andrew Duffy is helpful and good about returning calls and text. I hope to sign some papers soon.

talked to someone, said they would call back and did not

very helpful

Kool

They were very courteous and upfront regarding the vehicles. Their honesty meant a lot and saved me time. I will definitely be buying a vehicle from them.

Honest

The dealership did reply, but we didn’t want to pay so much for a truck with high mileage and no warranty.

Contacted me next day invited me come test drive the car or set a appointment up.

We liked the Jeep, but we found some dents and scrapes that had been badly touched up. The manager was very rude when we brought it up. Said no accidents on the Carfax. But there was bvious damage

Great, very friendly and knowledgeable

Very nice and helpful!

Small town dealership with good prices and a family atmosphere. My salesperson Andrew was very friendly and knowledgeable. I would definitely buy from Countryside again.

Very helpful

The customer service was amazing!!! I recommend this car dealership to everyone. I purchased a terrific car!!!

Contact them and they replied fast with the information I wanted

I called being upfront with everything because a believe honesty is the best policy. The sales person that I spoke with seemed so nice, but thanked me for being upfront. However, he didn't return the same respect. He told me that he would call me back. I had to call them to find out the he had already left for the day. After asking for a SM I found out that the vehicle that I called about was being advertised on their website and your website as a LIMITED, but I was not. So, it wasn't going to workout for us. It as been a week now and they still haven't corrected their advertisement. I would not recommend them.

Very prompt to response, while visiting the dealer everyone was very polite and attentive to our needs. We did not get a car from them because, they didn’t have what we were looking for. However the overall experience was great. Great customer service!

Salesman was quick to answer all questions through email concerning a car in my price range and offered to contact me if one came in.

I got my message replied to right away. The salesman there was great and so was the finance manager. I was in and out very quickly.

Great experience. Excellent salesperson Frandoo Jean. Bought Kia.

They were informative.

Very knowledgeable about their vehicles.

dealer responded and we purchased car

Tyler was a really big help

Quick response and accurate.

Great

Excellent follow up and info. Still undecided on this one.

Very responsive & helpful.

Very prompt and courteous.

Prompt response

The best of any dealer I contacted from start to finish and even AFTER the sale! I would do business with them again in a heartbeat!

found another vehilce and made pruchase elsewhere dealer was responsive and helpful.

Car wasn't available after an email from the dealership said it was. . Early bird... I guess

Very nice