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Copeland Subaru Hyannis
About Us
Car Shopping, Simplified. At Copeland Subaru Hyannis, we’re proud to be Cape Cod’s locally owned dealership where car buying actually feels good. Whether you’re exploring our latest Subaru models or checking out quality used vehicles, you’ll find transparent pricing, real conversations, and customer service that puts you first. No gimmicks. No games. Just a team that cares—right here in your community. Discover the Copeland difference today! Bryan Scarpellini – Managing Partner
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Today 9:00 AM - 6:00 PM (Closed now)
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24 Ridgewood Ave
Hyannis, MA 02601
Our Amenities
- Refreshment center, on-site loaner cars, courtesy delivery and convenient location for all Cape Cod
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Dealer Reviews
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Feb 23, 2026
They are awesome people
Feb 24, 2026
Response from current dealership:
Hugo, thank you for your support of the Copeland Subaru Hyannis team! We appreciate your business and look forward to working with you again in the future!
Best,
Bryan Scarpellini
Managing Partner
Best,
Bryan Scarpellini
Managing Partner
Nice folks to deal with - the car was as described and they delivered it in a timely manner.
Dec 19, 2025
Response from current dealership:
Thank you for your feedback and your support! Always great to hear our staff is helping to make car-buying a smooth experience.
Bryan Scarpellini - Managing Partner
Bryan Scarpellini - Managing Partner
The most rude experience of my life from a dealership or any store anywhere for that matter. Extremely disrespectful and condescending. I asked for just $300 off and their doc fee is $600 which everyone in the biz knows is pure bloat. When someone has a doc fee of 125 to 200, you can deal with them. Anything over that and tell them to work it into the deal because it's all bloat. Just bringing the cost back up. I was called and told they won't do it. I said I sold cars and your doc fee is 600, take 300 off and I'll pay the 300 in extra bloat. He quickly cut me off and spoke over me and said you sold cars , oh grrreeaatt in the most condescending AH voice I've ever heard. Telling me he's not lowering the price for what he'll get at auction. It was a trade in. He was already making thousands off the vehicle because you know he ripped off whoever traded it in. I would rather walk or take a bicycle than purchase a car from such incompetence as they treat people like morons.
Aug 14, 2025
Response from current dealership:
Jason - I'm sorry to hear about your recent experience trying to purchase our pre-owned Hyundai remotely from New Jersey. It’s clear that our explanation regarding pricing—specifically, that the vehicle is already among the most competitively priced in the area—did not come across as intended, and for that, I sincerely apologize.
We always strive to be transparent and respectful in our pricing and communication, and, unfortunately, we fell short in your case. I truly appreciate your interest, and I wish you the very best in your continued search for the right vehicle.
If yo
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We always strive to be transparent and respectful in our pricing and communication, and, unfortunately, we fell short in your case. I truly appreciate your interest, and I wish you the very best in your continued search for the right vehicle.
If yo
May 13, 2025
Response from current dealership:
Thank you for sharing your experience with us at Copeland Subaru Hyannis. We wish you luck with your vehicle search and hope you won't hesitate to reach out if we can be of service in the future!
Best,
Bryan Scarpellini
Managing Partner
Best,
Bryan Scarpellini
Managing Partner
Mar 4, 2025
Quick Response good dealer to work with
Mar 5, 2025
Response from current dealership:
Thank you for the positive feedback, Robin! Our Copeland Subaru Hyannis team appreciates your business and hopes to work with you again in the future!
Best,
Bryan Scarpellini
Managing Partner
Best,
Bryan Scarpellini
Managing Partner
Show older dealer reviews 15
Very nice, not pushy at all, which is along with
honesty THE MOST IMPORTANT thing to me. The car
wasnât what I was looking for.
Sep 14, 2024
Response from current dealership:
Glad to hear our no-pressure approach is appreciated. We very much appreciate the feedback and support!
Bryan Scarpellini - Managing Partner
Bryan Scarpellini - Managing Partner
Mar 3, 2022
Dealing with this group was easy and professional. I have already recommended them to a family member.
Mar 3, 2022
Response from current dealership:
Thank you Mark! We so appreciate your support and also kind words. Please don't hesitate if we may ever be of any assistance.
Bryan Scarpellini - Managing Partner
bryan@countoncopeland.com
Bryan Scarpellini - Managing Partner
bryan@countoncopeland.com
Sep 10, 2021
Good experience
Nov 11, 2021
Response from current dealership:
Thank you Paul! We appreciate your feedback and I'm happy to see the team was able to provide a good experience.
Bryan Scarpellini
Bryan Scarpellini
Oct 28, 2020
I met with Matt and he made my experience smooth and informational. The car was exactly what the post described and I was in and out with my trade in, in one day(less than 4 hours to be honest). Would recommend
Oct 28, 2020
Response from current dealership:
Elijah, thank you for the review! We are so glad you enjoyed working with Matt here at Prime Subaru Hyannis, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!
Sep 21, 2020
Everyone was super helpful and responded very quickly. Made my experience of buying my first car from a dealership very easy and helped me understand what was going to happen during the whole process! I would definitely go back in the future!
Sep 21, 2020
Response from current dealership:
Brianna - thank you for trusting the Prime Subaru Hyannis team with your business. We're proud to have been a part of your car buying experience and we wish you safe travels until your next visit!
Aug 14, 2019
Rob was great! Found me a wonderful car, at a great price and quickly!
Aug 14, 2019
Response from current dealership:
Thanks for the great review, Margaret! Your 5-stars are greatly appreciated and it's great to read that Rob helped you find a wonderful car for you. That is our goal every day! Have a great day and hope to see you again soon.
This dealership has a very active web presence. They
contacted me whilst I was online via chat. And then
reached out to me via my inquiry through CarGurus.
Very helpful... The only downside I noticed is that, the
salesperson told me the car I inquired about was sold
but their website still showed it as available.
I’d certainly work with is company again
Jul 18, 2019
Response from current dealership:
Thank you for your review of Prime Subaru Hyannis! We appreciate your feedback about our inventory and I will share it with our team to review. We hope to see you again down the road and hope you have a great day!
Jan 26, 2019
I had planned to give dealer, George C. an excellent rating but I see five stars are not
enough. I hope triple A +'s can convey my deep gratitude for his having presented to
me the best Subaru choice I could have made. He was very patient with all my
requests and his knowledge of the Crosstrek leasing particulars and the car itself is
impressive and thorough. I am happy with my Subaru choice. The car seems
phenomenal. George was personable and to do business with him especially as I felt no
pressure to close the deal. Prime Subaru is fortunate to have George on the lot.
My 2019 leased Crosstrek will give me 3 years of safe driving pleasure. Of this I
am sure. Thank You, Ginny
Jan 4, 2019
Positive experience. Kristen called me right away to make an appointment. Unfortunately the car was sold before I got see it. Kristen did notify me before I add the trip to the dealership.
Mar 31, 2018
Honest and helpful
Jan 13, 2017
Purchased a used Impreza to replace one that was in an accident. Got a very good price on a 2014 certified pre-owned. Good expereince overall and would happily go back for another car.
Mar 4, 2016
Good salesman Jose was
prompted to find us what we were
looking for although we had
already found a car earlier Thanks
for your help anyways
Jan 30, 2016
A person named George told me he would call me back about the vehicle I was interested in, and then never called me back.
Dec 15, 2015
Went in to see a used car. They didn't
want to give me much for my car on
trade. Then they tried to sell me a new
car that I didn't like or want. Never mind
the salesman and manager were making
gestures behind my back when I was
tslking. Not a good experience. I do
want that used car though....
Oct 31, 2014
Very friendly and knowledgable.