Conicelli Honda

Great experience, fair deal.

Bait and switch. List great deals to get you there and then tell you the car is salvage even though that's not how it's listed. You the run around from "Sandra" but she sure sounds just like the girl that works there. Was told they told get back to me cause it took a day to process my credit app and car could be sold so I drove the hour and a half to get there cause they said it could be sold. Completely wasted my time as the car was cash only cause of supposed junk title. Don't waste time. They don't care and they'll just screw you around.

Everybody there was very helpful and pleasant.

Dealer immediately sent me an email and information on the vehicle I inquired about

Wow, CarGurus asking for this review may have unleashed a bombshell. The God's honest truth is our sales person was the meanest, nastiest, most incompetent salesperson we've ever had. We went up there fully expecting to buy this car. She made a "typo" quoting a price to us in email and had us drive 45 minutes, only to berate us for attempting to negotiate a price after her error. She ended up yelling at us and basically *unsold* the car, as we wanted to buy it. We didn't even get to test drive it. Given our trade-in quote we were still ready to buy. My son wanted the car. But she was so verbally abusive that we just weren't going to do business there, and I'll never step foot in a Conicelli dealership again. If you shop there bring a shrink with you. Everyone involved may need it.

Although I did not end up buying the vehicle, everyone at Conicelli was super nice, professional and helpful! Very good experience overall! Thank you!

Appeared to be understaffed but sales person, Dave became very helpful when he determined that we were serious about the car we wanted to buy. They were helpful in the financing process. However, I was a bit disappointed that they would sell a car with so much wear on the tires. Would not budge on putting new tires on the car,

Very pleasant to do business with them

Although I failed to purchase, this dealer continues to impress with polite follow-ups.

Charlie was the best salesman I ever worked with....he is awesome Pictured car was defective and in for repair......so he found me some comparable units and I drove one home 2 hours later !

Answered my emails quickly

Internet sales consultant was quick to respond and offered a "small" reduction for internet sale. Still considering this car.

Pretty good updated me on price drop nice

Salesman was great (Jarrel) dealership - not so good- car has a broken reflector light and some scratches- dealership totally wouldn’t address fixing- Cost them the sale, as we liked the car

It was a pleasant experience and the sales representative was very helpful.

Unpleasant, felt like I was being held hostage by finance people. After agreeing to pricing on a vehicle, providing a credit card to put down a deposit, getting financing approved, I waited 2 hours for the finance person. Note - there was only one other customer in the dealership. After 2 hours, it was 8 at night, I suggested that I had to leave and that I would be back in on Saturday to complete the transaction. When I called to confirm a time on Saturday, I received emails and texts from the dealership suggesting they already sold the car. I would never go back to that dealer and would not consider recommending them.

Ended up going into the dealership to test drive. Very nice people to work with.

Very awesome

Diane was very polite and provided excellent communication. The used car i was looking was missing some features and price was a bit high no room for Neg.

Dealership Didn't want to e-mail an itemized list of taxes,fees,charges incentives. Vehicle was sold before I had a chance to negotiate, according to the Dealership. Had problems with Dealership Website.

Sales person reached out — very knowledgeable and I’m still in process of deciding.

They were very helpful and accommodating and gave me all the info I needed. I ended up buying the car!

Knowledgeable people.

Great! They worked extremely hard to try and get me the deal I wanted. However, it was not within my budget plan therefore I had to pass. Although it didn't work for me, I would recommend their service because the use car manager customer service was superb!

Everything was easy and theywetevery negotiate able. Rich the manager was great

When my Husband and I went there Al Turner was waiting for us he took me the the car I request to see on line I went for test drive like the car very much only thing car didn’t have was GPS so if I buy the car I would not be able to find my way home but Al decided to excort me and my husband home thank you Al and everybody who work there you all was very nice I would rate this dealership a five star

They contacted me right away, I explained that I was away until after Labor Day and that I would be visiting the dealership soon after.

Had to do a lot of chasing the salesperson around, too many phone calls and after being told I had an approval loan, I then received a letter from financing that I had not obtained the loan. Have not heard from the dealership since. Complete let down

Nice

Received quick response but was told car advertised was to be sold at auction in near future, offered to buy same day but was refused and in exchange was pressure pitched into buying a car at much higher price with monthly payments... I saw all of this as a "bait and switch" deal. Was attempting to buy a low cost car, not take on monthly payments. In my opinion, bad business dealings. Won't be checking them out any time soon.

Great service.

Nice and friendly people called to setup a driving test!

Rich and Scott were very professional and friendly.

Very nice to deal with.

Excellent staff very helpful and friendly it was my first car purchase alone without anyone got a 17 civic so excited!!

They had the car I inquired about however it was not what was listed on their side. My sales rep did not give me his un divide attention he was between me and another client.

They was very responsive

It was a very professional experience. Maybe a little slow as the salesperson wasn't available initially. However, the process from walk-in, through test drive, financing, detailing and driving off in my newly purchased car was great.

This car has damage to the rear and paint missing in the side.

Very Helpful

I was undecided. Good deal!

Replied back to me fast, had vehicle in stock and my salesman was very easy going no pressure same with finance, just a nice and easy process I would buy again from them.

STRAIGHT forward. TRUE THere. Word. I was. At. At least. 4 other. Dealers. Vad EXPERIENCE. These. Guys. Had the car. On lot. That. Was in picture. We. WORKED out a great deal. Charlie blue. Best. Sales man i have ever WORKed with

Great service

The dealership responded quickly and although we didn’t purchase a car from them I did appreciate the good customer service. We didn’t purchase from them because of the distance. They are almost 100 miles away and we found a car at a local dealership.

Contacted me by email. Very cordial and professional.

Great

Dealer responded...I answered Two questions if the car was available and what are their dealer fees? Answered only the first. I asked again about Four more times and the question was never answered eventhough they did respond to all of my emails asking if i can come in. But for me I like to come in knowing what I have to pay before hand so i dont waste my time or theirs. I am assuming their fees are too high to give a straight answer.

Responded quickly, very professional, still considering a vehicle on their lot.

Lauren contacted me quickly and was helpful. Car was a mess. Was told it had scratches on front and back (it did - severe gouges on front but also deep scratches on sides). Also had a mismatched tire on front driver's side that was going flat.

Fast Reply...

Very polite and informative.

Basically this Dealership sold this car on me knowing I was coming up to buy it. Emails, phone calls , & a price was agreed upon . While I was on my way to this dealership I was called to say someone else was there buying it . Meanwhile I was not allowed to put down a deposit .. it is not their policy on used cars . I thought going through a legit dealership was the way to go but I was wrong . Bad business .. I will never ever deal w Conicelli ever again ..I was offered another vehicle that was similar but "really " .. please don't insult me

Your staff is very efficient and friendly, so I'm still waiting for an answer to see if my credit has been aproved

Very nice people. Good price for good car!

Was not happy with the dealership because we test drove the vehicle in question. The dealer told us that the vehicle had a clean car fax. Tried to start to talk pricing and when we noticed at the end that the rear of the car had a dent in it and rust was showing on a portion of where it was damaged. The dealer told us that if we bought the car they would remove the rust and pull out the dents but never offer to replace the panel which would of costed much more. We were not interested in the vehicle because of the questionable accident that was not reported on the carfax. We said that if it was fixed and we saw that it was fixed with no visible issue we would then consider looking at the car again. We were told then that they would be fixing it the next day. Two days later we get a call from the dealer asking if we were still interested in the vehicle. We said did you fix the dent and issues. He mentioned no it is going to be done the next week. Lets just remember that the car in questions has been listed for over 44 days on cargurus. The dealer was never going to fix the damage and was hoping someone would not notice it and sell the vehicle. At the price that the car is being offered for you would expect the dealer to take the time and fix something instead they were more interested in hoping no one would notice the damage. One last thing at the end when I decided we were not interested in the vehicle I was asked to talk to the manager of the dealership. Unfortunately he was busy with a customer so I waited for about 10 minutes when the salesperson decided to go in the back to talk to someone in the back room. I see the person they talk to in the back room peak out the window and look at me and then tell him no need to talk to me. We wound up buying a car at another dealer where they were more helpful, honest and upfront.

Salesman, manager, and finance person all very friendly and knowledgeable. Willing to work a deal to fit within the parameters I laid out. Only wish it hadn't taken over five hours to complete the sale.

Quick follow-up

The dealer contacted me the next day, but the vehicle was no longer available.

Salesman was courteous!! good service no problems

Excellent

Received an e-mail with a great price and bought the car!! They treated me great when I went to pick it up, all the paperwork was filled out in advance and I essentially signed and drove home with a new car. Very transparent, best new car buying experience of my life.

Internet price is Different from what they have on the car. They when mention it they pretend they are doing you a Favor giving it to you or dropping it to the advertised internet price. The car are already overpriced and then when you some money taken off for a scratch or dent they pretend it's already a good deal. Definitely wouldn't recommend

Friendly and courteous. Didn't pressure us

They called instead of emailed. And when I went they said the car was sold.

Dealership contacted a few times and did followup after phone contact was made.

A sales representative contacted us about the vehicle and we scheduled to come in and see the vehicle on a specific date and the dealership placed the vehicle aside for us to view. While we were on our way we called to check that the sales representative was still staffed on the date since we had been communicating with them. Upon speaking to a representative (receptionist) we were told that the vehicle was sold out from under us two days prior despite being told it was on hold for us to come in that day. Very poor business practice and misleading the customer from the onset is in very bad form right out the gate. Will not do business with this dealer because of this now.

What a wonderful dealership. They are top notch. Kyle was a wonderful sales person. His flexibility helped me purchase the car of my dreams

Car had been hit on the back door and never mentioned it until i found it. Nice people, but it seemed like there was an attempt to disguise a damaged car.

Wasn't real impressed with phone exchanges. Car was sold before l got there.

It was prompt and very helpful.

I had overall very good experience. I was contacted back within a couple of hours and had multiple conversations with dealer. I flew from Atlanta to PA to purchase car and did buy. I wasn't very happy that back hatch privacy cover was broken and a few door dings, nothing terrible, however I had asked to know anything like that and was told car was totally "spot on". I almost flew back to Atlanta, but decided to get and this was only reason not a 5 star experience. Deal on car was obviously very good, since I flew and then drove home 12 hours.

good

Always had a good experience here. They just didn't respond until I reached out a second time

I like this type of Profesional dealer. Thanks

Quick response and info about the vehicle.

They contacted me immediately & kept me informed on any changes. Also had carfax report Excellent response.

bought the car -- they were great to work with -- would recommend them -- Charlie Blue was the best salesman we had in quit awhile

I was contact but my offer wasn't accepted.

It was a good experience buying car St concicelli Honda.

Great and worked with me to get the car i wanted.

Constant feedback and assistant. Great follow up, not to the point of being a pest.

Great service

Each of the 3 employees we worked with were knowledgable and friendly. No sense of pressuring any decision.

The salesman were really arrogant to us. They did't care about if they sale or not. Really bad customer service.

Great service

My mother was very happy with all your help. Thanks

Very pleasant experience purchasing our CRV. The price was unbeatable and they are still fixing some of the issues we found with a used car. Hope their follow up repairs are also a pleasent experience.

Awful sales associate: Mike Salvo. Disrespectful and rude! Would never buy from this dealer.