Concord Nissan

They followed up to see what they could do for me.

did not like vehicle. service was good.

I had great customer service on the phone with follow up and then when at the Nissan Concord, they were very friendly and professional. I did buy this car, three days after my first contact. I am pleased with the service I get from the car. It is a small car but big enough for my needs, for now. In the future, I will get a different and maybe a hybrid car. Thank you Nissan Concord, specifically: Faisal, Tristan, Julian and Q. I am driving my 2021 Chevy Spark. I recommend the dealership Greatly!

Dealer reached out to me. Answered my questions and provided a quote for the extended warranty. Very professional and prompt. In looking for a specific make and model I reached out to several dealerships (brick & mortar and online) and Concorn Nissan stood out as customer- centric and not complacent.

Tristan took care of all of the paperwork and everything so pretty much all I had to do was show up, test drive the car and then finish up the paperwork with the finance guy. Finance guy of course tried to talk me into purchasing the extended warranty, (which I couldn't afford), but thankfully he wasn't too push about it.

Hi. I bought it and I love it! I had been looking at fiat 500e(s)for a couple months. They are selling very fast maybe because of climbing gas prices and lots people working from home instead of commuting. So I didn’t go in thinking I would buy it. When I saw it, I loved it. I wanted to charge the full amount on my credit card but nope, they said they needed a cashiers check. I wanted to put down a $2500 non refundable deposit and come back same day 4 hrs later but they said used cars are first come first serve no deposits. I asked if I could do a direct bank transfer, nope. My only other option was to finance the car because I was in a hurry to get to work. So I made a $18k decision in 15 min! The pics actually didn’t do it justice. Bob Murray is the guy who sold it to me. I hit him like a tornado but he handled me. Everyone was super helpful. I guess the car was so new to the lot that they hadn’t had a chance to detail it so they offered to let me come back to get it properly detail

Awesome service Luis contacted me and did not get pushy as some dealerships do

Concord Nissan was very responsive and friendly and made my experience fast and easy. Zachary went above and beyond answering all of my emails quickly and made sure I had all the information I needed. I had a limited amount of time to buy the car and they were more than accommodating. Moe was very straightforward and helpful with the paperwork and put me at ease as a first time buyer. The entire office had a good vibe and were respectful and not pushy. I recommend Concord Nissan they were great.

They followed up with an email and asked if I had any additional questions.

Dealership contacted me right away. Still haven't had the chance to go check out the vehicle but I plan to soon.

great

best ever

The dealer replied to my request within 10 minutes. The car was clean and ready for a test drive when I arrived the next day.

He responded to my email and very helpful.

Good initial follow-up, nice in store experience, good continued follow-up. Tristan was friendly and followed-up when he said he would.

Tristan has a great attitude. He’s a total gentleman and would work with him again in a heartbeat.

Good service cheap price!!

Concord Nissan and Wilmer were beyond helpful, responsive, and professional while we shopped for a used car. They were able to answer all of our questions, keep us updated throughout the process, and made sure to deliver our car safely to our home fully sanitized. We couldn’t recommend the team enough!

Great people, not pushy!

I had an excellent experience with Concord Nissan. I especially want to say a Thank you to Wilmer. He was super friendly and helpful. And a Thank you to Mo. I he got me an even better payment than I ever thought I’d be able to get with my credit score. Here’s to a new beginning!! Thank you Concord Nissan!!

The car unfortunately sold to a local buyer but they were very responsive and helpful for me.

Great!. We had done our research, and new it was a great deal. Triston took a few hundred more off immediately, without us asking for it. It is a great car.

Great experience thanks to Julian and Clemente. I would recommend them both!!! Great sales man and will try and get you what you want at an affordable price !

Dave was very nice and answered all my questions. Not the usual pushy salesman very friendly .

Awesome experience. Really friendly, answered all our questions and we drove away with a new car.

Great experience in viewing the LEAF - thank you, Clement!

Aimal was great, he made my car buying experience very pleasant. I ended up buying a different car than the one I made the appointment to test drive. Everyone I dealt with at this dealership was great.

Best customer service I had ever received in a car dealer very friendly, very professional. 100 % I recommend this dealership.

Took test drive, talked with Charles about the car, purchased the car.

They offered me WAY below even what book value was for my car. They looked up the car fax and blew the minor accident that happened before I got the car way out of proportion saying that’s the reason they can only offer me what they said. Not to mention they tried reason that because it was an out of state car they said they had to “change the catalytic converters.” All the other places in CA that I had gone to NEVER mentioned that. They were just trying to validate their reason for their low ball offer. It was very insulting.

Excellent service, no pressure at all

These people reached out and were very attentive

Contact dealer online quick response...Very helpful

It was a waste of time to write. I asked for a rock bottom price as I was about to drive an hour each way and I got the same price that was originally posted. Then I received a post asking me why I hadn't responded.

Good service

Bill is the leaf specialist. He was very knowledgeable of the product. Very helpful.

Tried to stall and waste time I just wanted to negotiate price and they wanted to run credit etc.. I was already prequalified.. glad we didnt come to an agreement as I ultimately found my car elsewhere ..

Excellent

The sales staff responded quickly and answered all of my questions.

Great car couldn't work out the numbers for both of us

I purchased a car from them

The purchase went smoothly. Everyone was friendly and competent.

Fast response and very helpful.

5 star Miley is terrific to work with. She made buying the car from 600 miles away easy.

Will never do business with them. I was emailing them for a week just to make sure the truck was still available before going there since we were driving from an hour and half away. We get there and they tell us they can’t sell it to us because it’s a fleet vehicle. Wish I would have been told this during all the email conversations we had. They offered to fill up my tank but I had filled up just to go there.

Responded quickly

Very professional and patient.

Excellent experience, nice and friendly staff

very helpful on line and on the lot. car literally sold 30 minutes before I arrive to purchase car. diodn't realize that I could have made an appt to purchase car. learned my lesson. friendly and professional

Never responded to our e-mail. We went to the dealership, and were told the car had been sold "several days ago", even though the car was still on their website. When I commented to the sales person about their poor customer service, the guy just shrugged his shoulders, but never apologized.

Good experience.

I am sorry but I will not deal with those folks again. They sold my dream vehicle to another person with out telling me. The sales associate had me wait four days for a contract to arrive but it never did. He would not answer his cell phone. When I finally called the office he told me it was wholesaled because the manager did not want to deal with shipping it to me. Then I talked with a manager and found out it was retailed to another individual. SO SAD! I wasted another persons time to go to the place and test drive it and inspect it on my behalf. Not to mention my hopes of getting the vehicle I was looking for three years. They never contacted me via the intranet.

Called them emailed them did get a response here and there tried to buy a trans am from them the said they work with people credit score from 400 - 800 and for some reasons they told me to get my own financing because I lived in Wisconsin did k is where my loan application was so I just decided not to buy from them and bought one closer to home... Great price on there trans am which I could have bought there but very happy with the one I bought

The guy that called me was supper rude the first time!!!

Jeannie Stang is a top notch sales woman, you can call her all hours and she will conduct business as shes waking up! I would do business with her again, anytime

My salesman name was Kyle, very professional. I never have bought from a dealer and he guided me through the process. I felt very comfortable, and had a big smile on my face when I left with my new Titan . Will was great in explaining all the finances.Thank you ! Great Team! I felt I got a great Deal! I Love my new Nissan!

Contacted once...went to lot couldn't find a salesperson

Quick responce

Mario Aviles was a professional sales rep.

Based on actual face-to-face contact, sale man deserved a five star rating. Actual status of car didn't match web advertisement for it. Did not turn out to be a Honda certified car. Lowers my rating to three stars.

I went in with the numbers I wanted on my trade in, for my financing APR and for the purchase price of the new vehicle, and the staff were very pleasant. The negotiation was cordial and low pressure. I would go here again.

Great experience with this company. Helped me out tremendously with the purchase of my vehicle. Not pushy at all and if you have any issues, they will do anything in their power to help you out. I highly recommend using Dirito Brothers Concord Nissan.