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Dealer Reviews

Based on 6 reviews
All reviews are verified visits to the dealer. – Learn More
Kailyn
Mar 18, 2026
Car was available and I got decent service, but the salesman was not fully knowledgeable about the car or its features. Also the lot is very small and hard to find a place to park comfortably. This place is like a family run business so there wasn’t a sleeze factor which was nice. There was a bit of cosmetic damage to the car that was not shown in the pictures.
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Mar 14, 2026
Staff was great. I had multiple conversations with Sam and he was exemplary with communicating with me.
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Jul 7, 2025
Quick contact from the dealer. Unfortunately, they were going to be closed for July 4th and 5th when I would have had the best opportunity to come view the vehicle that I was interested in. Maybe I'll still have a chance to get there before the car sells.
1 of 1 people found this review helpful.
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Jun 20, 2025
I had a great experience at this dealer, they respond quickly to any questions that I had. Jerry and Troy was very helpful with the overall customer service. I purchased a truck at a fair market rate in my opinion. Highly recommend them
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Nov 12, 2024
Bought the car. Excellent communication.
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Stephanie
Apr 11, 2024
Nice
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Mar 2, 2024
Was helpful and nice. Took the time to show me the truck. They fix what was wrong. A great deal on my truck.
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Dan
Dec 30, 2023
Great
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Nov 29, 2023
had a good vehicle on a good price I just wasn't in the area at the time
0 of 1 people found this review helpful.
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Oct 31, 2023
Great service, Great price, knowledgeable and easy to make the purchase. I highly recommend.
2 of 2 people found this review helpful.
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Jun 3, 2023
Finally found a dealer who answered my questions and provided an options that I needed. I was looking for a no-frills work truck, which is surprisingly difficult to find, and Collection Auto Import had several on the lot and I took my pick! If you need a “work truck” this is probably your best option.
3 of 3 people found this review helpful.
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Nov 1, 2022
Fair negotiation, the vehicle condition surprised me for the asking price. Other dealers have vehicles similar for 4K more expensive. I hope I can keep this vehicle for long time.
2 of 3 people found this review helpful.
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Oct 29, 2022
This is the third vehicle that I have purchased from them for my company. They make the transaction very simple if I'm paying outright or financing.
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Aug 8, 2022
Great dealer, got good honest info from dealer, quick and easy transactions.
2 of 2 people found this review helpful.
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Jun 6, 2022
Great experience. I will be a return customer
3 of 3 people found this review helpful.
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Apr 29, 2022
Horrible response time had to Waite untill the next business day for a reply only after reaching out again did I finally get a response. If you want to trade in your vehicle take the advice they gave me to sell it on your own for a better deal. I will never consider doing business with this dealer.
5 of 8 people found this review helpful.
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John
Mar 10, 2022
Upfront and honest. Very happy with truck
4 of 4 people found this review helpful.
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Feb 25, 2022
Very quick to respond, going to look at truck today which is priced really well
1 of 1 people found this review helpful.
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Rick
Feb 6, 2022
The dealership staff was very friendly and accommodating. Vehicle was as shown in picture, clean and ready for test drive. I will definitely recommend Collection Auto Import to my friends, no doubt.....
1 of 1 people found this review helpful.
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JOHNNY
Jan 16, 2022
I'll be back to by the truck on Tuesday
2 of 2 people found this review helpful.
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Steve
Dec 27, 2021
Very responsive. Troy and Sam were great, genuine, and a pleasure to work with.
1 of 1 people found this review helpful.
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Oct 16, 2021
Very nice people to deal with.
2 of 2 people found this review helpful.
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May 7, 2021
Response on time
2 of 3 people found this review helpful.
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Apr 10, 2021
Very easy to deal with. Very friendly staff
2 of 2 people found this review helpful.
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Apr 3, 2021
Followed up quickly with my online inquiry to make sure I had the information I was needing.
3 of 3 people found this review helpful.
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Edward
Mar 28, 2021
Honest good people.
3 of 3 people found this review helpful.
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Steven
Mar 21, 2021
Very helpful and courteous
3 of 3 people found this review helpful.
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Jan 10, 2021
Friendly to talk to
7 of 7 people found this review helpful.
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Travis
Jan 4, 2021
Overall very good service
7 of 7 people found this review helpful.
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Jah’kim
Dec 31, 2020
They were so helpful and they have the best deals on vehicles.
9 of 9 people found this review helpful.
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Dec 23, 2020
Great customer service
9 of 9 people found this review helpful.
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Nov 17, 2020
Great
11 of 11 people found this review helpful.
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josh
Nov 4, 2020
Bought a 2018 F350 from Sam, he was by far the coolest guy i've ever met buying a used truck. I came late monday evening around 6:15 after they had already closed. I was looking at the truck and Same asked if I had any questions and helped me out. I didn't ask for the keys but he brought it out. I work at a diesel shop and was checking the truck out and found minor stuff that normal wear and tear but overall it was a clean truck and priced cheap as hell..... we took it for a spin and I immediately knew this was the one for me. He waited till 9:30 for me to get my financing all arranged and insurance etc... I will be coming back here again for future purchases.
10 of 10 people found this review helpful.
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Adam
Oct 10, 2020
Thank you for making my whole car buying so easy. Quality people and quality cars, just enjoyed my weekend driving my new Toyota! The people at Collection Auto Import were Honest and Straight forward. Thank you!!!!
11 of 11 people found this review helpful.
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Oct 8, 2020
I would not recommend anyone to this dealership the only thing I like the salesperson and manager was nice and friendly but I know that's what they have to do to get a vehicle sold within 45 minutes of me buying the vehicle driving two hours back home the check engine light came on and I told the dealer when I called them back what was happening and the only thing they told me was to call my warranty company.. they didn't even change the oil once they purchase the truck I feel every dealership used cars should definitely at least change the oil and do the minor maintenance on vehicle before they put a price on them to sell them clearly which this dealership did not do the catalytic convertible was even cut off underneath the truck and it was pipe brand I didn't even look under the truck before I farted which I should have but that's something a dealership should have done also..
15 of 24 people found this review helpful.
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Brad
Sep 22, 2020
They done a good job of responding.
8 of 8 people found this review helpful.
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charles
Aug 18, 2020
I am in the process of buying the car I am interested in... good experience so far.
5 of 5 people found this review helpful.
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Aug 8, 2020
Have went by 2 times to see a truck that’s advertised. Both times the truck has not been there. And all I want to do is see it. They didn’t put pictures of interior online. And all they can say is to make an appointment. And asked how I planned to pay for it. Really just wanted to see it. Thanks but no thanks.
10 of 14 people found this review helpful.
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Francisco
Aug 1, 2020
They responded same day and I appreciate their support
3 of 4 people found this review helpful.
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Jun 12, 2020
Everything was clicking along nicely until Jon told .e there was a sale pending and just dropped off the radar. At that point, I texted and called multiple times in an attempt to put myself in a backup position (or to have the dealer try to find me another truck). I never received another response. Jon had given me his sales manager's phone number. I tried that number several times; the mailbox was full. I really wanted this truck (or a similar truck) and was prepared to pay cash, as I told Jon. Very frustrating to get no reply to all my emails and calls.
15 of 16 people found this review helpful.
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Joe
May 4, 2020
The car that I was looking at was very over priced and the dealer was not willing to negotiate and the only reason I'm giving them 2 stars instead of 1star is because of the quick reply.
14 of 15 people found this review helpful.
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Apr 30, 2020
Pretty good experience. Truck was in good shape but did have an issue where the driver mirror doesnt fold in. The reciever hitch looked to have been painted but was completely rusted. Still pretty good experience though
1 of 1 people found this review helpful.
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Apr 30, 2020
Quick response to my inquiry.
1 of 1 people found this review helpful.
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Jan 18, 2020
Very Helpful
2 of 3 people found this review helpful.
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Rick
Jan 14, 2020
Treated me great
4 of 4 people found this review helpful.
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Dec 23, 2019
Very good
6 of 6 people found this review helpful.
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James
Dec 2, 2019
Great customer service great prices I truly recommend this dealership and will do more business in the near future
5 of 6 people found this review helpful.
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Nov 5, 2019
great place
5 of 5 people found this review helpful.
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Oct 11, 2019
Had issues contacting via phone and needed to email them to finally get a response. Went down to the lot and the sales person was nice but as soon as the inventory manager came out the story changed. Had to walk away since the truck had a few issues that they glossed over and they were firm on price which would have been great to know ahead of time.
9 of 11 people found this review helpful.
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Oct 10, 2019
Helpful and nice
3 of 3 people found this review helpful.
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clayton
Jul 22, 2019
dealer responded to my request seemed to be pretty fare to deal with however I decided to install new motor in my truck and not buy at this time
6 of 6 people found this review helpful.
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Jul 20, 2019
Drove to the lot to look at the vehicle. In the picture the vehicle looked nice and clean upon arrival I was given the wrong key, the vehicle seats had stains all over them and the truck smelled like cigarettes. I did not even bother test driving it. I shut the door and drove off.
9 of 10 people found this review helpful.
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Jul 29, 2019
Response from current dealership:
Hey Nick! Im sorry the truck you had come to see had not been detailed yet, often times in the case of trucks we do not detail them thoroughly especially if they are cheaper trucks because more times than not they are used for work trucks and most people don't really care too much about how clean the truck is as long as it is in proper working condition which we ensure with our in house warranty that we have been offering since 1990!   
Jerry
Jul 8, 2019
I almost feel like this was a bait and switch attempt. I know how long it takes to get a car loan through and 5 minutes or an hour just doesn't cut it. I was in contact until literally one hour before going to the site to view this vehicle, being told "Yes! It's still available" when I got there, I was told, "sorry, literally sold it 5 minutes ago but......" I'm sorry but that just sounds fishy to me.
9 of 11 people found this review helpful.
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Jul 29, 2019
Response from current dealership:
Hey Jerry! We are terribly sorry that you had a less than satisfactory experience with us,  they are cases where price our cars aggressively under market price and they sell quickly often times they sell in less than a day or so.  Sometimes there are technical glitches where we show we have a car in our system but it was sold shortly before it was removed.  Again we apologize on the lack of communication on our end.
Jun 30, 2019
Friendly and helpful. Easy to find. Answered all questions about the car.
3 of 3 people found this review helpful.
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Jun 8, 2019
Was a great experience, I wasn't able to make it from Florence, SC before they closed and they stayed late just so I could pick it up.
3 of 4 people found this review helpful.
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Tyra
Apr 30, 2019
Great response time! Very friendly staff!
4 of 4 people found this review helpful.
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Apr 24, 2019
Man the experience with these guys was unforgettable.No matter the situation they work with you until you get the car you want and not the car they think you should get.Anybody that's ever looking for a car I would always send them to these guys.
4 of 4 people found this review helpful.
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John
Apr 15, 2019
Very professional, helpful, and reasonable. Will use again!
6 of 6 people found this review helpful.
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Mar 27, 2019
Went to talk and see Honda and was told the price on this site was wrong and was told it was 2,000 more when I got there
7 of 9 people found this review helpful.
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Mar 24, 2019
Good customer service
4 of 4 people found this review helpful.
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Anthony
Mar 21, 2019
Very good and helpful
4 of 4 people found this review helpful.
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Feb 23, 2019
The sales staff are a good group of guys. I sought out assistance with my car thinking it was going to be a major issue. Because of Troy's knowledge of troubleshooting, it turned out to be something simple and I was back on the road within minutes.
6 of 6 people found this review helpful.
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Feb 16, 2019
Didn't end up buying but very quick response.
6 of 6 people found this review helpful.
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Feb 15, 2019
Friendly, easy to work with!
5 of 5 people found this review helpful.
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Eric
Jan 31, 2019
Great service and very knowledgeable salespeople!
7 of 7 people found this review helpful.
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Feb 1, 2019
Response from current dealership:
Thank you for your review Eric! Glad we were able to help you find that Charger you were looking for!
Orlean
Jan 5, 2019
Great experience.
4 of 5 people found this review helpful.
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Feb 1, 2019
Response from current dealership:
Thank you for your feedback Orlean! Glad we could help you find the car you were looking for!
Jason
Oct 26, 2018
All of their vehicles were garbage, they don’t even take the time to inspect their vehicles. This truck in particular was missing the transfer case linkage and for those that don’t know what that is, you can’t engage 4WD without it. The truck has terrible paint, bald tires, and who knows what else, don’t waste your time with this dealership. If you don’t know what you are looking at or looking for you will 100% get ripped off!!!
12 of 14 people found this review helpful.
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Nov 12, 2018
Response from current dealership:
Hey Jason, we are terribly sorry that you had a less than satisfactory experience. We go through our vehicles thoroughly to ensure quality and all our vehicles pass NC state-mandated inspections, unfortunately, the truck you were looking at was a trade-in and was not in the best of shape which reflected in the price.  We have since pulled the vehicle from our inventory.

-Management
Jul 16, 2018
Thanks for the email it was helpful
8 of 9 people found this review helpful.
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Jul 8, 2018
Great info and quick response.
8 of 9 people found this review helpful.
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Hicham
Jun 4, 2018
Great poeple and very friendly ,I m satisfied with my purchase and paper work was smooth and quick
10 of 11 people found this review helpful.
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Apr 24, 2018
Great. Fast Reply
9 of 13 people found this review helpful.
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RICK
Mar 22, 2018
Have an appointment to go look at the car and give the decission afterwords. great car
9 of 19 people found this review helpful.
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