Coconut Creek Mazda

Total bait and switch. Car was listed for just under $17k, total price was over $20k. Tax and tag as normal, but the tag fee was more than double anywhere else and they tacked on a 'reconditioning fee' for nearly $2k. It's a total bait and switch scam. They will reply they are 'disappointed as they have high standards of service'. This is what gives dealers a bad name. Get you in the door, lay on the pressure, and jack up the price. Before you know it they have picked you pocket. I feel for the people who get pressured into it. Go elsewhere, cars are commodities and they are but one fish in a very large sea.

Called back and answered my questions promptly

Dealer added $1500 in undisclosed reconditioning fee and $300 in bogus tag fee. Don’t believe internet price. Even when you ask them to disclose the fees in advance they lie to get you to come in. Classic bait and switch pricing.

The price of the car is not 21,099 is 22,990 and they want almost 3,000 in fees.

Good, fine

quick response

Contacted dealer and asked for the cash price on a car. They responded with a price 3000.00 higher than listed saying it required a trade in and financing through them for listed price. Upon examining the listing again on cargurus again there was no mention of either of those requirements for the price. Copied and pasted the entire listing and email the rep again asking if they were now accepting the listed price for cash offer. No response... classic bait and switch pricing, and from a real Mazda dealer no less.

Outstanding

very Good.

Though we did not buy the car, they were very professional and honest. As advertised. Thanks Dave.

Very happy with the experience

Deal was done in 10 min. Whole process smooth and efficient.

Renee is sincere and cares about her customer. She put my concerns 1st. I definitely would recommend her to others interested in buying a vehicle!

Very helpful and professional.

Nice salesman but auto was not available when we arrived.

A very nice and friendly car buying experience! Highly recommended!!!

Nice woman but i wasn't interested at the end

Prompt response.

Very responsive

I made an appointment to see and test drive a used Corvette. While on the way to the dealership I was phoned by the dealership and told that the car was sold, so I should not show up.

Car was a rental turn in completely destroyed and the seller tried to make it seam its normal for a car 1 year old to have torn seats

Great place to by a car very honest

Responded with a standardd promotional email, nothing about the requested information.its been 3 weeks already...

They had a great price on a vehicle that I really wanted to purchase. It wasn't until I was getting ready to solidify the deal that one of the salesmen let it slip that the car was heavily modified. While I have nothing against that, they couldn't provide pertinent information regarding the modifications therein, citing that they were bothering the previous owner. Perhaps it would have been prudent to gather this information prior to accepting the trade in, next time. Had I known all the details about the modifications, I would have absolutely purchased the vehicle.

Sales person had no experience did not know much about their own fees or how to explain them. Unwilling to negotiate only to receive phone calls from them the next day trying to get me back in the dealership.

Salesman was very helpful with my questions & information about the car.

They contacted me right away and offered me to come in for a test drive.

Followed up nicely!

manager was rude. he wouldnt budge from the price and when i refused the deal ,he was very short and walked away!!!

Talk to them several times on phone very nice.

Great deal, great price

Lou Bachrodt wanted the same price for their "used" 2015 Tundra that I was quoted from several Toyota dealerships for a "new" 2016 Tundra (same model w/ same options) manager said due to the low miles and original owner only had it for 9 months it was considered a demo and I would be perchasing a "new" 2015 -Sure! Then she insisted I'd get a better deal buying a new Chevy. I told her multiple times "I don't want a Chevy" but she would not back down. Later another day a rep called and I had to say "I'm not interested" multiple times. The whole experience reminded me of a high pressure timeshare presentation

Very professional

Very quick response- not at all pushy or looking just to make a sale.

Sales people very helpful and positive!

very good

Dealer responded right away

They've emailed me several times offering to help me with my car needs.

They responded right away with a phone call. They sold me a car.

Dashboard was cracked in half and hidden under a thin sheet

Disappointed the car was gone off o auction the same day it appeared on my page

Very pleased with the car....

Excellent rep...and prompt response.

The back seat of my car had cleaning material residue all over it when I picked it up. The salesman tried to clean it out when I showed it to him, but he couldn't get it all out. A new car shouldn't have that problem.

the car was listed on their website for 7,000 confirmed with sevral employees that car was available for advertised price drove threw terrible wind,rain, and bad road conditions only to be told car was sold but we have this......... dealerships still rob everyone and sell cr""""p.

Buying from this dealer was a great and easy experience. Everybody was very helpful and friendly. The buying process was fast, a bit too fast. Since I was a first buyer, I could have received a more detailed explanation about the whole process but I have to say that the sales rep, Ralph Argi answered every one of my questions very accurately. Overall it was a very nice, smooth easy buying experience.