Clement Supercenter

Car was unavailable to see after multiple conformation via text telling me I get vip test drive this and that ran my credit and then tell me it's not available till Monday. Monday comes not one phone call to let me know frankly anything. Unbelievable you keep any business.

Scheduled a test drive and was not informed that the car had sold hours before my test drive. I live several hours away from this dealership.

Dealer responded, I like the truck, and ended up purchasing from them, at a fair price.

The sales person Darius and his manager Jason were great, but. I was looking at a 2015 Chevrolet suburban. The pictures depicted the vehicle as perfect. When I got to the dealership to look at the vehicle it was nice with the exception of damage to the passenger quarter panel. It looked like it had hit, perhaps a garage door. There was a scrape on the mirror and then scrapes and dents on the passenger quarter panel. They informed me that corporate sets the price and they could not adjust the price even though there was damage that was never disclosed. I drove an hour each way to go to this dealership to see the vehicle. They never adjusted the price for the damage. I then took the vehicle to two professional body shops and received estimates of $1700 from one and $3000 from another. I returned and mentioned to them how costly it was. Again they never offered a price discount with this damage. The offered two free oil changes. Current damage should be disclosed not hidden.

Easiest car buying experience I've had. Quick response from the dealership. The listing was accurate, The dealers were friendly. Would definitely recommend to family and friends.

Every email exchange with Clement Pre-Owned was professional but also friendly. I felt that my needs were addressed as well as the additional information that I was given. I truly appreciate every kindness I was shown.

Treated like a valued customer from the moment I walked in the door. Someone greeted me and made sure I was getting taken care of. Made me feel at home. Thank you !

There's something Amis about these people, the vehicle was advertised at $37,000, didn't need their discounts for financing nor trade in. I asked for a cash price and they said $40,000. They are trash. It's just simple. TRASH

Great

At first they responded quickly, but then they became annoying. I asked 3 times for photos and an asking price. They never responded to that simple request, yet they email me daily to ask if I am still interested. At this point it’s a hassle to ask for the same thing every day, only to be ignored. I feel like I am talking to a wall, so I’ just going to go elsewhere.

Worked JD, my Sales Person, during the entire process. Friendly and helpful during the trade in and negotiation process. I am very pleased with my purchase.

They were very nice and I enjoyed buying my vehicle from them

I talked to them on the phone.

very nice, approachable and courteous. works with you and your budget . I am very pleased with my purchase.

Found the truck (2017 Silverado Z71 LT) I had been looking for on CarGurus and emailed them. They answered right away and I went to look / test drive that evening. Liked everything about it, how it looked, and how good of shape it was in. There was really nothing wrong with it that I could find. Put a down payment on it and bought it the next day. Had the all the paperwork needed to licence it a few days later. No problems at all, and very satisfied with the whole transaction.

Would not even talk to me about buying a vehicle. In a chapter 7 and could do nothing for me. They lost my business

Was hard to actually get in touch with someone. When I finally did they seemed like they could care less i was on the other end of the phone

I was asking for an explanation of the accident listed but they don't use a report like Carfax that gives them any detail. The response was there is an accident but not sure what it was and since it passed their internal inspection all was good.

Professional and courteous to deal with. Although I did not purchase vehicle they were a pleasure to work with.

Great service, Patrick Timmerman went above and beyond. Thank you.

They went above what a dealer normally does My salesman Pat was real helpful. If you have a hard deal they can make it happen

Very friendly and prompt service from employees and managers. They have very good quality cars available for sale. Salesmen were very patient and responsive to all my questions and concerns.

Contacted me and answered my questions in a timely manner. Very professional.

They were great. They contact you and ask if they can help but dont harras you like most..I think this auto dealer is one of the best and I will highly recomend them.

It was a good experience customer service was great the car was clean , but I was not offer a test drive !

They responded very quickly and I’m waiting for the van to arrive at the dealer

Great customer service

Seems like a reputable business. Went there on a Thursday to look at a vehicle. We couldn’t quite agree on a price which is all part of car shopping. No hard feelings. Ended up getting a good deal elsewhere, however my experience here was pretty positive.

The dealership itself was nice. The sales people should have explained things better than what they did. The sales person told me he would keep in contact with other vehicles and I haven’t heard from him since. Wasn’t a very good experience!

Dealer responded instantly via call and text. On site vehicle was readily available for me to test drive as soon as I got to the dealership. Vehicle was just as listed, no surprises. Very nice accommodating sales staff.

Everyone was super accommodating, and nice. It takes a bit of time; but would go back sometime. I did buy the car and so far LOVE it. have only driven it once tho. HEHE

They were very helpful

Very good

I was assured the car was in good condition....when we arrived we noticed several scratches and a few deep scratches and dents on the outside of the vehicle. There was a rip in the driver side passenger seat.

Bought the car.

Pat has been super helpful and look forward to checking out the car soon!

Fantastic transaction. Clear communication, great service, very impressive client-centric experience.

Great experience! Julian was very nice and helpful without being pushy when we purchased our vehicle yesterday. Even though the dealership was busy, we felt that they treated every customer as a priority. Would recommend this dealership again and again! Thanks!

Good follow up

They were great, no pushing to sale me a car. Walked with me through out checking the car out, answering all my questions and explaning how instruments work. My agent was Tyler Lewis and very patience with me. They even trusted me to take my car with out getting the check from my financial institution...no one does that. A great experience buying the car I wanted from them.

Terrible so far. I have asked Jeremy for pictures of the truck three times and all he does is reply with a request for my phone number so he can call me. I want to confirm the truck is actually what I am looking for.

responded quickly and listened well

Answered in a prompt manner

He made every effort to discuss car with me, but I was no longer interested in this type if car.

Very helpful but I did not purchase a car from them.

Was contacted with requested information provid d

the salesman,jeremy, and the loan officer , matt,made my purchase the best auto buying experience I ever had.they were friendly ,professional ,and really nice guys

My experience was extremely stressful. I was told I was approved and was dropped off at the dealership only to find that I wasn't. I was demanded to go to my bank and get statements. The salesman drove me to the bank, went to the counter with me and stood over me as if I was going to do something weird. I was so belittled and ashamed. The bank teller asked who he was just to ensure I wasn't in any danger. I wouldn't recommend anyone to this dealership. The unprofessional and inexperienced salesperson was unacceptable.

The financing manager was great to work with but the salesman was rude, pushy and didn't know his vehicles.

Very good experience. Everything was done over the phone and the sales person was very pleasant and was happy to answer any question I had.

I made an appointment to go test drive a vehicle and there was confusion about which one I wanted to test. The one I wanted was at a different location. Honest mistake but still a waste of time.

Fake. They have few listings on here since months or I should say start of 2016 which actually they don't have them in their inventory.

Very professional and courteous. I would recommend to others.

Contacted me very fast with all the info I ask for.

Great

Like most reviews on here, my trip to Auto centers was great. They are very professional.

They got in touch with me immediately. When I went there the car was pulled up, cleaned, and ready to go. They gave me a vehicle history report and all there cars come with a free warranty. It was the easiest shopping experience I have ever had at a car dealer

Talked to three sales representatives about purchasing this car. It was in the shop when I called about it and I was told I would get a phone call when it came out of the garage so I could test drive it. I never get a call. I call again and a different man picks up and tells me the car is on the lot and a lady is looking to buy it but it doesn't look like it "is going well" and he will call me if she buys the car. So i wait an hour and call again to see if I can come see the car. I talk to another man and he tells me to come to the lot to test drive it. I immediately get in the car and drive up there. The second I get out of my car all three men tell me that the car has sold. The worst customer experience I have ever experienced.

Nice people. But they try and sell you a car for way more. Had to threaten them 3 times to walk out before they gave me what I asked for. I was already pre approved when I walked in and they kept trying to get me financed through them. But I got a nice truck for a decent price.

Already sold but I had to call them first

Dealer never followed up on my email, but I called them and spoke to Rick regarding a 2011 Honda Accord SE. The vehicle had been wrecked and the price was FIRM. I lost interest but Rick was great and was forthcoming with CarFax type info.

very responsive

Awesome!

Responded immediately

The car had a broken part/moon roof shade and the dealer told me the price would increase after they replaced it because it was 1,250.00 I thought that was in poor taste to list a car with a known broken part and then try to offer me a deal on fixing it. I did not purchase the car since I thought that was in poor taste to list a car with known issues and not disclose the information in advance.