Clement Pre-Owned Florissant

Hello, we apologize if you have had anything but a pleasant experience with us. We always strive to provide the best customer service and are sorry to hear that goal was not me. Please reach out to us at your earliest convenience.

Hello, thank you for leaving us a five star review. Let us know if there is anything we can help with in the future. Take care!

Hello, thank you for leaving us a review and for recommending us! We greatly appreciate you and the opportunity to serve you.

Hello Anne, thank you for leaving us a review and for recommending us! We greatly appreciate you and the opportunity to serve you.

Hello Lisa, thank you for taking the time to leave us a review. We always strive to provide the best customer service and greatly appreciate the opportunity to earn your business!

Hello, thank you for taking the time to leave us a review. We are happy to have been of help. Feel free to let us know if we can be of help in the future. Take care!

Hello Natalie, thank you for taking the time to leave us a review. We are happy to have been of help. Feel free to let us know if we can be of help in the future. Take care!

Hello Natalie, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again!

Hello, thank you for taking the time to leave us a review. We are happy to help and greatly appreciate the opportunity to earn your business!

Hello Rashad, thank you for leaving us a five star review. Let us know if there is anything we can help with in the future. Take care!

Hello, David. Thank you for leaving your feedback for our team at Clement Olympic Motors. We sincerely appreciate the opportunity to earn your business. We look forward to serving your automotive needs for years to come!   Thank you, Clement Olympic Motors.

Thank you for leaving your feedback for our team at Clement Olympic Motors. We sincerely appreciate the opportunity to earn your business. We look forward to serving your automotive needs for years to come!   Thank you, Clement Olympic Motors.

Thanks!!

Thanks for the 5 star review.  Keep us in mind for your next purchase.  We always have great deals!!

Thanks Jenna for the great review!!

Thanks for the great review.  We really appreciate you business!!

Thank you.

Charles Johnson,  You are wrong.  We have NOT had the vehicle in stock for over a year.  You emailed us on 5/7/2019 from the ad on CarGurus which CLEARLY shows how many days in stock we have had the vehicle so I don't understand why you would ask that question.   If you would like I would fax/email you a copy of the tile showing the date purchased.  In the future if you want to know how long a dealership has had a vehicle in inventory may I suggest you ask for a copy of the title so you wont "feel uncomfortable" with the dealership and assuming they are lying to you.  She should not

Charles Johnson,  You are wrong.  We have NOT had the vehicle in stock for over a year.  You emailed us on 5/7/2019 from the ad on CarGurus which CLEARLY shows how many days in stock we have had the vehicle so I don't understand why you would ask that question.   If you would like I would fax/email you a copy of the tile showing the date purchased.  In the future if you want to know how long a dealership has had a vehicle in inventory may I suggest you ask for a copy of the title so you wont "feel uncomfortable" with the dealership and assuming they are lying to you.  She should not have given you a general answer of "6 months" (she should have asked management) so I do apologize for that but don't believe that warrants a 2 star review when you were BOTH wrong in your assumptions. Less ...

Thanks for taking the time for a 5 star review.

We are disappointed that our sales price was not to your liking.  We try to price our vehicles as competitively as possible.  Thank you for giving us a chance.

Thank you Bob.  We appreciate the review!

Thank you for the review.  We are glad you had a great experience at our dealership.

Karen, we are glad that you had a great purcahsing experience. We very much appreciate your business and great review!

We try our best to give good customer service.

We thank you for your business and nice review.

Thanks for the 5 star review Don.  Enjoy your new Vette!!

Ben,
Your recommendation is appreciated along with the 4 star review.  Also, thank you for your service to our country...you are a great American.

Rod,
We pride ourselves on making the car buying experience at Olympic Motor Co. quick and hassle free.  Thanks for the review.

Arthur,
Enjoy your Murano and hope it bring you many years of trouble free driving!!  Thanks for your business.

Eric,
Thanks for the 5 stars and glad to hear we were on top of things with the quick response.

Annette,
Thanks for taking the time and giving us a good review.  We appreciate it!

Roland,
Thank you for the 5 star review.

Thank you.

Thank you for your insight and 4 star rating.  Due to the heavy competition on the internet, we MUST list our best price which doesn't allow us to have a lot of flexibility in negotiating price.  We understand that can turn some people off who are looking to "wheel and deal on the price",  but once customers thoroughly research the market they find that our advertised prices are VERY competitive and the quality of our vehicles is exceptional.    

Thanks Stephen

If Don were to visit our website at Olympicmotorco.com and Autorader.com ALL of our prices are listed on those websites.  Our ads on Craigslist and Cargurus have a click thru to our website.  So his claim that we do not list our prices is false.

Don was upset that we would not "match" the price of a Lexus that was 2 YEARS OLDER than our vehicle, so of course our vehicle is priced higher compared to his limited comparison.  We also do not advertise any form of "Price Match Guarantee."  It is impossible to price match used vehicles due to the varying year of the vehicle, t

If Don were to visit our website at Olympicmotorco.com and Autorader.com ALL of our prices are listed on those websites.  Our ads on Craigslist and Cargurus have a click thru to our website.  So his claim that we do not list our prices is false.

Don was upset that we would not "match" the price of a Lexus that was 2 YEARS OLDER than our vehicle, so of course our vehicle is priced higher compared to his limited comparison.  We also do not advertise any form of "Price Match Guarantee."  It is impossible to price match used vehicles due to the varying year of the vehicle, trim levels, equipment, and overall condition.

To address Don's vehicle trade-in value, his vehicle had severe oil leaks and the interior was covered in cigarette ash.  

I guess the old adage "The truth is hate to those that hate the truth" applies in this situation.  We do the best to price our vehicles competitively and give fair values to our customers trade-ins.  I guess this customer is upset that he could not get his way in the price negotiation and he writes a bad review in response.  

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Thanks JohnInSTL for the 5 stars!!

Thanks for the 5 stars Mike.  Hope we can earn your business in the future.

Always nice to hear from another satisfied customer.  Thanks!

Thanks Adrienne.  We appreciate your business and enjoy your new Suburban!!

Mazell,
Thanks for the kind words.  Please keep us in mind for any future automotive purchases.

Thanks Leticia.  Your 5 star review is greatly appreciated!!

Thanks for the 5 star review and enjoy the new ride!!!

George,  By not providing in your review a date of sale and/or vehicle description,  this complaint seems more like buyers remorse than you actually having a justified complaint about your supposed transaction with Olympic Motor Co.  I'm a little confused about several of your comments.  Did you ever call and ask for the manager to voice your concerns about the vehicle and it's issues? Did you contact the BBB about your issues?  Who was doing "too much haggling" about the price?...it is usually the customer who wants to "haggle" about the price,  not the dealer.  If the veh

George,  By not providing in your review a date of sale and/or vehicle description,  this complaint seems more like buyers remorse than you actually having a justified complaint about your supposed transaction with Olympic Motor Co.  I'm a little confused about several of your comments.  Did you ever call and ask for the manager to voice your concerns about the vehicle and it's issues? Did you contact the BBB about your issues?  Who was doing "too much haggling" about the price?...it is usually the customer who wants to "haggle" about the price,  not the dealer.  If the vehicle had so many flaws,  why did elect you purchase the vehicle?  We allow every customer to take any of our vehicles to have "checked out" by a mechanic of their choice...did you do that? ( which may have resulted in them finding out the "unhealthy and disgusting" smell issue along with it's "other problems" you claim it to have).  By the way,  all of our vehicles are sent out to an independent detail shop...we do not detail any of our own cars (which had you called we would have taken back to the detail shop and had the situation corrected). You did not post a vehicle, date of sale or a name so its a little hard for me to do any research on your transaction with Olympic Motor Co. and try and make some sort of restitution with you (her?----I'm not quite sure why you think the salesperson was "dismissive" once she found out the vehicle was for your wife but OK?).  One more thing, a "Thank You" letter WAS sent to you (her?) along with a $200 referral coupon.  Please email the dealership  olympicmotorco@gmail.com  (Attention:  General Manager)  should you like to discuss the issues you are having with the vehicle. Thank You. Less ...

Derrick,  We do not advertise that we offer a "price match" guarantee.  Also,  the vehicle that you were trying to "compare"  at another dealership was not the same as ours (options, trim, miles, condition,service records,Carfax,ect.).  It is impossible to compare used vehicles since no 2 used vehicles are 100% the same so we asking that you please remove your 2 star rating of our dealership because you were asking us for something that we never claimed to offer.  Thank you for your attention to this matter,  Olympic Motor Co.

Why would this customer fill out paperwork on a vehicle that was "kicking". This makes no logical sense that someone would would even go back into the dealership showroom if the vehicle they were wanting to purchase has "serious" issues as they claim. I assume that if the customer did make an offer (again...why I don't know) that was not accepted by management the customer got frustrated due to his "apparent knowledge" of the vehicles value. If he was in fact treated this way, why did he fail to mention the salesman name that was unprofessional and/or contact mana

Why would this customer fill out paperwork on a vehicle that was "kicking". This makes no logical sense that someone would would even go back into the dealership showroom if the vehicle they were wanting to purchase has "serious" issues as they claim. I assume that if the customer did make an offer (again...why I don't know) that was not accepted by management the customer got frustrated due to his "apparent knowledge" of the vehicles value. If he was in fact treated this way, why did he fail to mention the salesman name that was unprofessional and/or contact management? Less ...

This situation she claims is impossible.  Once a vehicle is sold it is removed from ALL internet feeds the following day.  We have never had issues with this system removing inventory from the internet.

I don't know your particular situation since you did not post your name or call and speak with the manger,  but we do offer financing for everyone.  Just because you did not like what we were able to offer you base on you job time, income and credit history does not mean that we deserve a 1 star rating.  Credit is like respect....it needs to be earned.  Don't shoot the messenger...we are not a buy here pay here.