Classic Chevrolet Grapevine

Classic Chevrolet was very helpful and worked with me to get the payments I needed.

good

quick, polite engagement

Usually story we can get you in something today. Then ends up you 10,000 down payment and a cosinger what a waste of time

They are so friendly and helpful.

They answered all my Questions.

The dealer and staff were very friendly and responsive and answered all my questions quickly. I really enjoyed how I was treated by the staff at this dealership. The only reason I didn’t buy the car is because State Farm is taking entirely too long to issue the check fro my 2023 ZL1 that was stolen in Dallas. Otherwise I would have bought this car from the great staff at this dealership l.

Answers promptly

fast response

Dealer responded but too far of a drive

Initial prices way too high. I have had to remind them of what I am looking for more than once. I have felt more like a number rather than a customer.

Rodney at Classic Chevrolet in Grapevine was the real deal. He helped me get into this beautiful truck and was very helpful from test drive to singing paperwork. My fiancé was not thrilled about spending most of the day at the dealership but Rodney made it as painless as possible. So much show that he will likely buy from him when he is ready for a new truck. Classic Chevrolet just earned lifetime business from this family.

They are selling Corvette c8s they have in stock at huge mark ups, not the price listed here. They are using this a misleading way to get people to put down deposits and pre order with them. Don't fall for it

We did not get into negotiations because I had agreed on a purchase with another dealer. They were ready to start making me happy. It was a short relationship.

dealer refused to sell to me because I do not live in Texas.

Troy Scott did an awesome job assisting me with the purchase of this automobile. Constance was very professional during my visit to this dealership. The staff were friendly and courteous....I walked away a very satisfied customer. You must check them out when looking for good automobile deals.

Was very good.

Great. Fast and east

Very nice and helpful

Salesman was super nice. The whole experience was great!

Very helpful and got the deal I needed in a record amount of time.

Chris at Classic Chevrolet was great, he even drove my old truck home for me! The buying process was easy, and Chris is easy to work with.

Classic Chevrolet was awesome, Juan the salesman reached out to me with almost immediately. Great customer service!

Great Contact! Waiting ! Price to High!

Not a yellow Jeep as you stated but blue. Dealer responded next day. I asked for some more pictures of the jeep, he sent a video which was better. Definitely a go to dealer.

The sell person was great

Did not get a chance to go by there.but he did reply back to me.

Contact was right away.

They followed up and were very helpful. Thanks

helpful

Tim was fantastic to work with. Very easy, quick and enjoyable process.

Responded quickly ! Victor was very professional and honest with me. I did not end up buying because of trade value but I would recommend contacting Victor if you want a non pressure , professional experience and a great vehicle!

Excellent service!

Very prompt service. Also thorough.

If you find a car that you want at this dealership go to or ask for Camron Hoyal. I will refer him to anyone that I know who wants a vehicle. Also, ask for Dallas, who works in finance, work your deal. They were a great team.

Fantastic customer service, Tim is the finest salesman on their staff.

Reached out and had great deals!! I loved the site unseen offer so I didn’t have to drive 3hrs to look at cars

Patrick Richardson was extremely diligent and helpful - we just couldn't get it done.. sold out from under us... But this guy went above and beyond trying to find us something we liked - stayed in constant contact with me without being pushy... if they would have the ride, he would have gotten our business... Good Dude right there.. LL

Lynn is very quick to answer inquiries. Trucks that I'm interested in though seem to sell before I can head out there. That's good for business but makes me want to just skip cars from there.

Be prepared for the used car manager to low ball your trade. The usual, low offer and “if I can just gat you 1,000 more will you take it?” They offered wholesale on my 2017 vehicle, 5,000 below retail and 4,000 below private party fair price according to KBB. This is the 3-4 time I’ve given this dealer a chance to sell me a used Corvette on a retail to private party trade and they low ball every time. I will not contact them again.

Nice and responsive

Very nice, fast, friendly and I purchased the vehicle that I was interested in.

Good

This dealer responded quickly and answered all my questions. They also made a video oh the vehicle and sent it to me.

Very helpful

Juan very helpful and informative. Lacked a little product knowledge. Car was not as clean as I expected on delivery. No excuse for this.

Very helpful and fast

Had great responses that were personalized to my needs. The sales guy even sent me a personal video tour of the car shortly after inquired. Very starlight forward and helpful. Even searching for other options for me.

Tim Kelley was quick to respond to my special requests for special photos and more information. The Sales Manager also contacted me to make sure I was receiving proper service, and though I did not purchase this particular vehicle, I have asked Tim to keep an eye out for another to come along and I would purchase from Classic for sure if the deal and vehicle are right for me.

I offered the dealership exactly as what they have listed for the car and they said no deal. This may have been racially motivated.

Great salesman and great deal. We bought the car that day.

Thank you! Thank you, thank you, thank you! A million times thank you Ted. I loved your persistence l, your kindness, your understanding, and most of all your perseverance! I love the way you were willing to compromised with me. Best dealership, best sales man I have ever ran across. Especially coming from a small town. I give him an overall 5 for his General Honest.

Good salesman

Great service! Made the purchase quick and easy. Love the car too!

Easy friendly and low pressure. Overall good buying experience. I would recommend.

Great service

Good

I purchased a 2016 GMC Sierra 2500HD SLT last year and was greeted and treated with dignity and respect from every person on the lot. Lynn Carter was a HUGE help. This year (with us expecting our 3rd child) we decided it was time to upgrade and "up size" my wife's car. I saw that Classic of Grapevine had what we were looking for online. So i contacted Lynn. Unfortunately the vehicle was being sold as we spoke on the phone. Lynn went out of his way to try and find us what we were looking for. Sending emails, making phone calls he kept us in the know. However we were unable to purchase from them since they did not have what we were looking for. With that said, I do not fault Classic of Grapevine for that. I applaud them. Exceptional group of people they have there.

Juan Tapia was very helpful! We appreciate his time.

Wonderful

I purchased the Malibu that's shown on 06/21. I'm satisfied with my purchase. The staff is really courteous.

They weren't very interested in helping me when I said I wasn't in the immediate market for a car. They had real old school approach to selling used cars. All they were interested in was getting my phone number. Plus the sales people were wearing shorts and I thought that was too casual.

Very good customer service!

No pressure, easy

Very professional

They responed with all the infomation that i requested in a timely manner .

Quick response.great service,took the time to talk.don. Working on the price :)

Great to work with very knowledgable.

Never found exact vehicle

Great

Tried there best to get me into a vehicle of my dreams, I would go back

plain and simple, great service.

I like this dealer very much everything good

Would leave a negative or a zero if possible. Won't even budge. Don't get envolved with the sales manager because he will tell you how they sell... (blowing his own horn/marching to his own beat).

Not a comfortable place felt very pressured to buy will not buy from there again refused to fix what they missed in expection

It was the easiest and fastest car buying experience I've ever had. They were straight forward and extremely friendly I couldn't have asked for a better salesman, finance guy

Dallas was wonderful and the salesman was very frendly didn't sweat me to buy anything I'll buy my next car from their

They r ready to work with you and with a smile

When I finally found the truck I wanted they told me it was still available but then the day I wanted to go purchase it they said they were going to have too sell it in an auction

Brandon and Dallas were awesome!

Excellent

They like there stock and prices reflect that. So if you want to spend more than u need and that actually have what they r looking for... go for it.

Good

I called to get a quote over the phone the customer service was excellent the guy was straight forward and knowledgeable about the car I was interested in.

very fast response to my interest in this corvette however it sold my bad luck if this dealer has a similar vette for sell will visit dealership

I'll be probably spending some time there they are close and Harvey seems interested in getting my business for now...

Good

Test drove the Vehicle for less then a block. Something was hitting the rear tire which made a loud noise. When pulling over the motor shifted gears pulling back quiet abruptly.

I asked my query and they were prompt to respond,,this is a goos start, I will be out of the country for sometime but will sure get back to them.Straightforward folks there .

Completely smooth purchasing experience. The vehicle was exactly as described, the sales rep, Mike Hicks, was responsive regarding the extra documentation I required for import to Canada and went the extra mile by meeting me at the airport (thanks Mike!). Definitely five-star service. Ed

Couldn't make a deal but they were really great people to deal with.

They were responsive to my query, which was all I was asking for.

absolutely the best

Attentive

They responded fast to my request for information. The customer service was really nice and gave a lot of information on the vehicle. Don was able to answer all of my questions. I hope I can get it!!!k Thanks!

Mgt harassed me to provide unneeded documentation to waive sales tax since the vehicle will be used by my disabled wife. Form 14-318 was supplied which waives sales tax and the dealer's responsibility to collect it. This was not a problem for me, but other disabled people may and probably would have difficulty providing this unnecessary documentation.. When I complained about this, the sales manager told me he "did not want to do business with us.". This would have been fine with me, but based on the WRITTEN offer to sell by Classic, I had the lift system REMOVED from my profoundly disabled wife's previous vehicle and the third row seat reinstalled. Additionally, I put the previous vehicle for sale on a used car lot. Consequently, if I had not calmed down this irate sales manager, my wife would have been without independent transportation for an indefinite period. Threatening to welch on a legitimate "offer to sell" would have been a contrary to the Universal Commercial Code. This dealership is off my radar forever.

This Dealer is the best and I bought 2 new cars from Mr. Tim. Bradford. What a nice sales man he is and the best ever. I will be back with him again next time I buy a new Chevrolet. Thank you Tim Bradford

The vehicle we were looking at was sold before we sent out the request but the dealer reached out and over a couple of weeks found us another vehicle. We ended up purchasing elsewhere but these guys were very communicative and eager to help us.

Friendly and listened what I want.

I found the car I wanted, and had the easiest time ever buying a car. They were helpful, and had exactly what was advertised on this web site.

Very responsive to me.

Excellent delaer.

Talked to two different salesmen one totally refused to lower price even thought I told him I was 12 hrs away saying we will take to auction to get list price. Keep your truck thanks for nothing Gary. lol the othe took a little off. First sales gave me a bad feel.

excellent customer service