Chris Crain Hyundai

He was very nice, answered all my questions and I believe he would try very hard to help me with a new car

Smooth process, wonderful staff, very helpful. Mr. Lee had wonderful communication skills and greatly assisted me with getting into my dream vehicle, Jeep Wrangler Sahara 4xe!!

Dealer responded and was nice but emailed me 35 times a day basically. Pretty nice people if they would lay off a bit.

Was very fast get ahold of me

Very pleased with this dealership! Richard Lee was very professional & friendly! The jeep was very clean & ready for me to test drive as soon as I drove up to the dealership! Richard & Grant made the deal very quickly & easy to complete! Great experience! Thank Richard, Grant, & the rest of the team @ Chris Crain Hyundai!

Prompt response

The whole process went really quick and smooth. Bought a 2021 Nissan Titan Pro 4x

Very nice people

Do not recommend. This dealership is not a good place to get a car from. The manager tried to force me into the deal and made me feel like I had to take it. You don’t, it should be your choice. They offer nothing for your trade in and in return try to give you a used car with an accident report on Carfax and clear scratches on the sides. The windshield was also broken.

Awesome help

Didn't feel pressured go make my purchase and was able to get answers for every questions in a timely manor

Communicated very well but vehicle sold before I got to look at it

Professional experience with both Sales and Finance

quick response

Would not recommend this dealer. terrible experience. Called the day before traveling 4 1/2 hours to test drive car to make sure it was available and let them know we would be coming up from MS. Double checked the next AM before departure. Dealer requested credit card to hold vehicle. Upon arriving , car was not readily available to sell and sat on rack In maintenance having brake work done. Furthermore it it was not detailed and we were forced to wait an hour before actually driving. Dealer had car on lot for 2 weeks! Car wasn’t exactly as described and the salesman was less than knowledgeable. Tires are near replacement and salesmen mentioned on phone they were in good shape. Also, no wiggle room on price and we still don’t have the title further adding penalty’s on my state taxes. I guess I’m the one paying stupid tax now. Buyer beware.

My salesman Levern was great. He has followed up with me in a timely manner every time I’ve reached out to him. He worked with me regarding questions I had about the vehicle I looked at and ultimately purchased. The financial person was very friendly and helpful. I would recommend this dealership.

This was an overall great experience. The easiest process of all.

They advertise that they would deliver for a certain price and the salesman confirmed. Then turn around and says it's too far. Then tell me it has a dent in the back bumper and they need some time to fix it. So I ask if they will take some off the price and I'll fix it myself. So the salesman checks with the manager and he says no and they aren't even going to fix it. Piss poor customer service

Quick and efficient!

they were very helpfull and good to work with

Very friendly and helpful

Pleasant

Great buying experience. Very happy with the communication and the salesmanship of the dealership. Thank you again!

I found a vehicle I love and I appreciate Crain Hyundai for helping me with that

Quick reply and very helpful. levern harris

we stood out front for about 15 mins, 2 salesmen in a cart 20 ft away, not once ever acknowledged our presence. had to call to get the salesman to come out. other than that, pretty good.

They have kept on touch I just can't see to get down there with my schedule but they have stayed on contact about this car.

Prompt response back, then texted the next day to tell me the car was out as a loaner and they would send pictures when they got it back. Never heard another word.

Very helpful and professional

Best experience ever! Levern rocks!

Crain Hyundai was the easiest and best new car sales experience we have ever had!!! Our salesman Skylar was awesome and Jason in the loan department was great. We were in and out in less than an hour including our test drive time. There was no hassle or pressure and everything they told us happened, absolutely no bologna . We highly recommend Crain Hyundai, best car buying experience ever.

This dealership is the best!!! We live almost 3 hours away and they had everything ready when we arrived so we could get in and out fairly quick! When we had an issue with check engine light on way home we called following morning, they sent someone up with a loaner vehicle and took our vehicle to get it checked out! They stayed up to date with us on what they needed to do. Austin and John were absolutely great to work with and went out of their way to help us! Wonderful people at Crain!

Dealer responded quickly, and has continued to reach out to me to see if there are any questions I might have before visiting.

good experience, sales man was very nice

Took a couple of days to hear from them, responded and now it’s been 4 days since I’ve heard from them. They don’t communicate very well.

Courteous and patient, answered all of my questions Very customer accommodating

Corey was great to work with.

Responded quickly

They were great. I just wish the car was a different color of red.

This was a very pleasant experience. Staff was most helpful in providing sales assistance. Couldn’t ask for better service and a better trained staff. EXCEPTIONAL!!!

Very prompt and helpful. Went out of their way to show me the vehicle with a video since I could not get there.

The Sales Manager was honest and very transparent. I look forward to doing business with them in the future.

They were rude, nobody knew what the others were telling me and I never dealt with the same person. I was told by 3 people that the deal they offered me was a sure thing and after all I did to be able to pick up my new car at the last minute I was told by another person I had never spoken with before that it s was not going to happen. Due to this I could not make my current car payment.

We made a trade over text and out of State. They got us where we needed to be payment wise and we were in and out of the dealership with our car within 30 minutes. No hidden surprises. Great experience.

I test drove a car. Was nice experience. Car was in good shape.

Stephanie was awesome! She responded to my text message right away and greeted us when we arrived.

This dealer was amazing and the salesman was the best JT Tusieseina who I would love to thank personally for his help a patients he had. Thank you all so much you are highly recommended. LUV MY CAR

Everyone was personable and all communication came easy. I'm happy with how Jeff handled the experience.

It was awesome.

Great car buying experience - very easy to work with!

Good communication via emails.

My overall online/email experience was awesome with Crain Hyundai....I only hate that I actually found another vehicle literally the same time I contacted them. They responded fast, I just didn't get to check my mail due to finding one. I will reach out for next vehicle and refer others as well. Thank You Crain Family

Our sales person Stephanie Johnson was very nice and professional! The dealership as a whole was great to work with.

Friendly with no sales pressure.

Took time to text me pictures on their own time..good salemen

Responded immediately and was super helpful in finding the car I wanted at a price that I could live with.

My salesman, Jeremy was amazing but the finance manager was very pushy and not as customer friendly.

Outstanding sales team, still interested in the challenger,but not ready to comment in making a purchase at this time.

Very nice employee who worked with me to get a good deal. Unfortunately my wife still wanted to shop around. The only complaint was that we kinda felt pressured. The car was referred to as my purchase on a few occasions. I was called one day and told it was being filled up and detailed so I could come by later and pick it up. I called back and said my wife needs to look at it first. They said we could come pick it up and test for a day. I said I'd come in the following morning. Instead they drove the vehicle to my home. It made us very uncomfortable. I had just got off work and she was sick. We had never even seen the car until then.

No pressure sales approach which we love! Try hard to please you! Great to do business with!

Never called back after initial contact. Have them my trade in information and they never called back.

Very good friendly helpful just decided to get bigger car

Great!

Overall great experience! Only thing that wasn’t the best has been they have forgotten a couple of things they needed from me for my trade-in, so trying to get that all sorted out from 3 hours away has been a little difficult. I worked with Trevor and he was absolutely amazing!

I made arrangements to go see the vehicle, 1 hour from the scheduled time the salesman called to tell me the vehicle was unavailable due to putting it in the shop for used vehicle inspection.

Called once and never heard from them again.

Great follow-up and encounter. Didn't do business with them -- they vehicle sold before I could make a deal.

They called me back quickly and was willing to negotiate on price,

Jeff Jess immediately contacted me and we communicated back and forth several times. I had some technical difficulties dealing with the state I reside in and Arkansas, and couldn’t purchase the vehicle at the present time, but Jeff was more than happy to try to help! Much appreciated and will definitely go see them when we gain residency here. Thanks Jeff!

Very helpful about the vehicle.

very courteous and quick response

Friendly and informative.

Helpful

Great experience. Very professional

Excellent service so far

Very quick in responding and answered all of my questions.

My wife and I commented to each other after leaving with a new car "best experience we have ever had buying a vehicle"We highly recommend this dealership.

Good experience, we just couldn't come together on a price that we both liked. I still want this truck!!!!

Friendly and did not waste my time. Came through with every promise Good experience

Took forever to hear back for approval and they didn't even give me the estimates for the car I wanted jus what they believed I could afford

Great

They contacted me right away.

I didn't get the 2006, but they did find me exactly what I wanted and the look I wanted.Even made me a super deal on a 2010 Ford F-150 xlt with 73,700 miles.They even got me the price per month I wanted with a two year service agreement and gap insurance. Jeremy Hess was awesome he really worked hard to find me exactly what I wanted and at a price I can afford.

Very quick response

Good

It was a professional experience;most all information on Vehicle was explained when asked.

Excellent! Brian was great!

They were great!

Took good care of me and gave me a great price on a new car. Would definitely recommend them.

Excellent, worked out a good deal for me very quickly but on another car, car I was originally interested in was sold.

Very responsive to my ? s. Very polite,

Great!

Good & fast in dealing.

Very, very good communicators---