About Us

At Chris Crain Hyundai, we believe that car shopping should be an easy and enjoyable experience. Our friendly and knowledgeable staff is here to help you find the perfect vehicle, whether you're interested in exploring the latest new Hyundai models or checking out our impressive selection of certified pre-owned vehicles. No matter what you're looking for, we're committed to providing top-notch customer service every step of the way. Located in Conway, Arkansas, we proudly serve the entire Central Arkansas region. Our finance team is ready to assist you in finding the best options to suit your needs, while our state-of-the-art service department is equipped to handle all your maintenance and repair needs to keep your vehicle running smoothl

Our Amenities

  • Drinks
  • Snacks
  • Free Wifi
  • Service Shuttle
  • Courtesy Cars
  • Carwash

Media

Service Info

Service Hours

Dealer Reviews

Based on 18 reviews
All reviews are verified visits to the dealer. – Learn More
Lacey
Mar 30, 2026
Amazing experience!
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Ashley
Dec 8, 2025
They were super helpful and even found a better car that was used in a better price range for me.
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Sep 12, 2025
Excellent to contact right away!
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Jul 14, 2025
I was contacted about a vehicle I was looking at online. The salesperson was looking for ways to help. Although we ultimately decided to wait, the experience was positive.
1 of 1 people found this review helpful.
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Paul
Jul 1, 2025
We bought the Tucson at price listed, trading in our 2023 Hyundai Santa Fe at a fair price. This was done while our Santa Fe was still undergoing some warranty work at another Crain dealership in Little Rock. Chris Crain’s salesman,Grant, was very courteous and accommodating. All paperwork was handled very quickly and terms were very well explained. Great experience overall and car is great! Two thumbs up!
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Jun 27, 2025
Great
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Katrina
Apr 11, 2025
Wonderful!
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Feb 28, 2025
Good dealer
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Jan 19, 2025
The dealer was quick to respond back to me and was very helpful
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Jan 11, 2025
Great customer service!
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20
Nov 23, 2024
10/10 this dealer is a 10 out of 10. Very responsive, very polite, and very helpful staff to help take care of financing. Just had to go to the dealership to pick up the truck. Very professional staff.
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20
Aug 31, 2024
I love this dealership and I have bought a Hyundai Sonata in 2020 and loved it ever since
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20
Aug 26, 2024
The Dealership response was quick and professional. Although I haven't decided on the exact car I wanted, I was given a variety of options
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Aug 22, 2024
Grant is a first class sales person. No games, a video of the car I was interested in right after I contacted them. I ended up not buying this car but it wasn't because of the car or the dealership.
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Aug 22, 2024
Excellent salesmanship! Although I did not buy from there the staff were courteous throughout the time I was searching and followed up regularly to see how my search was going.
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Aug 4, 2024
Fast ,friendly customer service and were available to help and answer any questions I had.
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Jul 2, 2024
I bought this car and timbre was amazing help!
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Apr 14, 2024
Richard was very helpful and responded quickly. I would recommend this dealership.
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Feb 4, 2024
He was very nice, answered all my questions and I believe he would try very hard to help me with a new car
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Dabrielle
Jan 29, 2024
Smooth process, wonderful staff, very helpful. Mr. Lee had wonderful communication skills and greatly assisted me with getting into my dream vehicle, Jeep Wrangler Sahara 4xe!!
1 of 1 people found this review helpful.
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Jan 18, 2024
Dealer responded and was nice but emailed me 35 times a day basically. Pretty nice people if they would lay off a bit.
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Jan 9, 2024
Was very fast get ahold of me
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Dec 8, 2023
Very pleased with this dealership! Richard Lee was very professional & friendly! The jeep was very clean & ready for me to test drive as soon as I drove up to the dealership! Richard & Grant made the deal very quickly & easy to complete! Great experience! Thank Richard, Grant, & the rest of the team @ Chris Crain Hyundai!
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Oct 16, 2023
Prompt response
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Oct 11, 2023
The whole process went really quick and smooth. Bought a 2021 Nissan Titan Pro 4x
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Jul 20, 2023
Very nice people
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Jul 15, 2023
Do not recommend. This dealership is not a good place to get a car from. The manager tried to force me into the deal and made me feel like I had to take it. You don’t, it should be your choice. They offer nothing for your trade in and in return try to give you a used car with an accident report on Carfax and clear scratches on the sides. The windshield was also broken.
2 of 2 people found this review helpful.
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Jul 4, 2023
Awesome help
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Mar 16, 2023
Didn't feel pressured go make my purchase and was able to get answers for every questions in a timely manor
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Feb 24, 2023
Communicated very well but vehicle sold before I got to look at it
1 of 1 people found this review helpful.
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Steve
Feb 15, 2023
Professional experience with both Sales and Finance
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E
Jan 14, 2023
quick response
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Jonathan
Dec 15, 2022
Would not recommend this dealer. terrible experience. Called the day before traveling 4 1/2 hours to test drive car to make sure it was available and let them know we would be coming up from MS. Double checked the next AM before departure. Dealer requested credit card to hold vehicle. Upon arriving , car was not readily available to sell and sat on rack In maintenance having brake work done. Furthermore it it was not detailed and we were forced to wait an hour before actually driving. Dealer had car on lot for 2 weeks! Car wasn’t exactly as described and the salesman was less than knowledgeable. Tires are near replacement and salesmen mentioned on phone they were in good shape. Also, no wiggle room on price and we still don’t have the title further adding penalty’s on my state taxes. I guess I’m the one paying stupid tax now. Buyer beware.
8 of 8 people found this review helpful.
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Nov 19, 2022
My salesman Levern was great. He has followed up with me in a timely manner every time I’ve reached out to him. He worked with me regarding questions I had about the vehicle I looked at and ultimately purchased. The financial person was very friendly and helpful. I would recommend this dealership.
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Oct 10, 2022
This was an overall great experience. The easiest process of all.
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Sep 25, 2022
They advertise that they would deliver for a certain price and the salesman confirmed. Then turn around and says it's too far. Then tell me it has a dent in the back bumper and they need some time to fix it. So I ask if they will take some off the price and I'll fix it myself. So the salesman checks with the manager and he says no and they aren't even going to fix it. Piss poor customer service
7 of 7 people found this review helpful.
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David
Sep 1, 2022
Quick and efficient!
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May 8, 2022
they were very helpfull and good to work with
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Jen
Apr 30, 2022
Very friendly and helpful
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Apr 7, 2022
Pleasant
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Apr 4, 2022
Great buying experience. Very happy with the communication and the salesmanship of the dealership. Thank you again!
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Feb 17, 2022
I found a vehicle I love and I appreciate Crain Hyundai for helping me with that
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Jimmy
Jan 25, 2022
Quick reply and very helpful. levern harris
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Jan 25, 2022
Response from current dealership:
Thank you for your kind review!
preston
Dec 18, 2021
we stood out front for about 15 mins, 2 salesmen in a cart 20 ft away, not once ever acknowledged our presence. had to call to get the salesman to come out. other than that, pretty good.
5 of 5 people found this review helpful.
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Nov 22, 2021
They have kept on touch I just can't see to get down there with my schedule but they have stayed on contact about this car.
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Sep 26, 2021
Prompt response back, then texted the next day to tell me the car was out as a loaner and they would send pictures when they got it back. Never heard another word.
5 of 5 people found this review helpful.
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Sep 12, 2021
Very helpful and professional
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Kristyn
Sep 11, 2021
Best experience ever! Levern rocks!
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Garth
Aug 22, 2021
Crain Hyundai was the easiest and best new car sales experience we have ever had!!! Our salesman Skylar was awesome and Jason in the loan department was great. We were in and out in less than an hour including our test drive time. There was no hassle or pressure and everything they told us happened, absolutely no bologna . We highly recommend Crain Hyundai, best car buying experience ever.
2 of 2 people found this review helpful.
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Aug 16, 2021
This dealership is the best!!! We live almost 3 hours away and they had everything ready when we arrived so we could get in and out fairly quick! When we had an issue with check engine light on way home we called following morning, they sent someone up with a loaner vehicle and took our vehicle to get it checked out! They stayed up to date with us on what they needed to do. Austin and John were absolutely great to work with and went out of their way to help us! Wonderful people at Crain!
1 of 1 people found this review helpful.
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Jul 29, 2021
Dealer responded quickly, and has continued to reach out to me to see if there are any questions I might have before visiting.
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William
Jul 17, 2021
good experience, sales man was very nice
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Jul 5, 2021
Took a couple of days to hear from them, responded and now it’s been 4 days since I’ve heard from them. They don’t communicate very well.
1 of 1 people found this review helpful.
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Debbie
Apr 13, 2021
Courteous and patient, answered all of my questions Very customer accommodating
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Mar 25, 2021
Corey was great to work with.
1 of 1 people found this review helpful.
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Feb 19, 2021
Responded quickly
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Feb 3, 2021
They were great. I just wish the car was a different color of red.
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Earl
Jan 26, 2021
This was a very pleasant experience. Staff was most helpful in providing sales assistance. Couldn’t ask for better service and a better trained staff. EXCEPTIONAL!!!
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Kevin
Dec 11, 2020
Very prompt and helpful. Went out of their way to show me the vehicle with a video since I could not get there.
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Taylor
Nov 7, 2020
The Sales Manager was honest and very transparent. I look forward to doing business with them in the future.
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Oct 17, 2020
They were rude, nobody knew what the others were telling me and I never dealt with the same person. I was told by 3 people that the deal they offered me was a sure thing and after all I did to be able to pick up my new car at the last minute I was told by another person I had never spoken with before that it s was not going to happen. Due to this I could not make my current car payment.
2 of 2 people found this review helpful.
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Oct 20, 2020
Response from current dealership:
Thank you for taking the time to give us your feedback on your experience. I just wanted to reach out and  apologize for any miscommunication that may have happened on our end. That is not how we like to do business. I would like to look into this some more, if you wouldnt mind i would like to speak with you and get some more info on the situation. I can be reached at 501-470-7300 or by email at Skylabierman@crainteam.net
I look forward to speaking with you!

Skyla Bierman
BDC
501-470-7300
Skylabierman@crainteam.net
Oct 14, 2020
We made a trade over text and out of State. They got us where we needed to be payment wise and we were in and out of the dealership with our car within 30 minutes. No hidden surprises. Great experience.
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Sep 22, 2020
I test drove a car. Was nice experience. Car was in good shape.
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Judy
Aug 30, 2020
Stephanie was awesome! She responded to my text message right away and greeted us when we arrived.
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Jul 16, 2020
This dealer was amazing and the salesman was the best JT Tusieseina who I would love to thank personally for his help a patients he had. Thank you all so much you are highly recommended. LUV MY CAR
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Anthony
Jun 24, 2020
Everyone was personable and all communication came easy. I'm happy with how Jeff handled the experience.
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Myra
May 5, 2020
It was awesome.
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Apr 23, 2020
Great car buying experience - very easy to work with!
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Don
Apr 17, 2020
Good communication via emails.
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Apr 17, 2020
My overall online/email experience was awesome with Crain Hyundai....I only hate that I actually found another vehicle literally the same time I contacted them. They responded fast, I just didn't get to check my mail due to finding one. I will reach out for next vehicle and refer others as well. Thank You Crain Family
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Joe
Mar 7, 2020
Our sales person Stephanie Johnson was very nice and professional! The dealership as a whole was great to work with.
1 of 1 people found this review helpful.
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Bob
Feb 15, 2020
Friendly with no sales pressure.
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Thom
Jan 5, 2020
Took time to text me pictures on their own time..good salemen
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James
Oct 20, 2019
Responded immediately and was super helpful in finding the car I wanted at a price that I could live with.
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Amie
Oct 18, 2019
My salesman, Jeremy was amazing but the finance manager was very pushy and not as customer friendly.
1 of 1 people found this review helpful.
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David
Sep 1, 2019
Outstanding sales team, still interested in the challenger,but not ready to comment in making a purchase at this time.
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Aug 21, 2019
Very nice employee who worked with me to get a good deal. Unfortunately my wife still wanted to shop around. The only complaint was that we kinda felt pressured. The car was referred to as my purchase on a few occasions. I was called one day and told it was being filled up and detailed so I could come by later and pick it up. I called back and said my wife needs to look at it first. They said we could come pick it up and test for a day. I said I'd come in the following morning. Instead they drove the vehicle to my home. It made us very uncomfortable. I had just got off work and she was sick. We had never even seen the car until then.
2 of 2 people found this review helpful.
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Phyllis
Aug 14, 2019
No pressure sales approach which we love! Try hard to please you! Great to do business with!
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doug
May 21, 2019
Never called back after initial contact. Have them my trade in information and they never called back.
1 of 1 people found this review helpful.
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May 16, 2019
Very good friendly helpful just decided to get bigger car
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May 10, 2019
Great!
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Rachael
May 8, 2019
Overall great experience! Only thing that wasn’t the best has been they have forgotten a couple of things they needed from me for my trade-in, so trying to get that all sorted out from 3 hours away has been a little difficult. I worked with Trevor and he was absolutely amazing!
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Leon
Apr 30, 2019
I made arrangements to go see the vehicle, 1 hour from the scheduled time the salesman called to tell me the vehicle was unavailable due to putting it in the shop for used vehicle inspection.
1 of 1 people found this review helpful.
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Mar 29, 2019
Called once and never heard from them again.
1 of 1 people found this review helpful.
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Mar 27, 2019
Great follow-up and encounter. Didn't do business with them -- they vehicle sold before I could make a deal.
0 of 1 people found this review helpful.
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Jessie
Mar 26, 2019
They called me back quickly and was willing to negotiate on price,
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Jarett
Mar 26, 2019
Jeff Jess immediately contacted me and we communicated back and forth several times. I had some technical difficulties dealing with the state I reside in and Arkansas, and couldn’t purchase the vehicle at the present time, but Jeff was more than happy to try to help! Much appreciated and will definitely go see them when we gain residency here. Thanks Jeff!
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Mar 23, 2019
Very helpful about the vehicle.
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David
Mar 14, 2019
very courteous and quick response
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Stanley
Mar 7, 2019
Friendly and informative.
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Feb 5, 2019
Helpful
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Jeff
Dec 30, 2018
Great experience. Very professional
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Wes
Dec 19, 2018
Excellent service so far
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Oct 5, 2018
Very quick in responding and answered all of my questions.
1 of 1 people found this review helpful.
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Robert
Sep 18, 2018
My wife and I commented to each other after leaving with a new car "best experience we have ever had buying a vehicle"We highly recommend this dealership.
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COREY
Jul 17, 2018
Good experience, we just couldn't come together on a price that we both liked. I still want this truck!!!!
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Robert
Dec 9, 2017
Friendly and did not waste my time. Came through with every promise Good experience
1 of 1 people found this review helpful.
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Denzel
May 26, 2017
Took forever to hear back for approval and they didn't even give me the estimates for the car I wanted jus what they believed I could afford
2 of 3 people found this review helpful.
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Dec 10, 2016
Great
0 of 2 people found this review helpful.
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Kyla
Oct 7, 2016
They contacted me right away.
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Kevin
Sep 5, 2016
I didn't get the 2006, but they did find me exactly what I wanted and the look I wanted.Even made me a super deal on a 2010 Ford F-150 xlt with 73,700 miles.They even got me the price per month I wanted with a two year service agreement and gap insurance. Jeremy Hess was awesome he really worked hard to find me exactly what I wanted and at a price I can afford.
2 of 2 people found this review helpful.
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Patti
Aug 5, 2016
Very quick response
1 of 1 people found this review helpful.
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James
Mar 31, 2016
Good
0 of 1 people found this review helpful.
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Carl
Jan 18, 2016
It was a professional experience;most all information on Vehicle was explained when asked.
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Susan
Jan 15, 2016
Excellent! Brian was great!
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Kimberly
Oct 12, 2015
They were great!
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Jacob
Aug 7, 2015
Took good care of me and gave me a great price on a new car. Would definitely recommend them.
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Jun 3, 2015
Excellent, worked out a good deal for me very quickly but on another car, car I was originally interested in was sold.
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mrsJuneP
Mar 4, 2015
Very responsive to my ? s. Very polite,
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Elizabeth
Feb 13, 2015
Great!
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Kamran
Apr 23, 2014
Good & fast in dealing.
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Bob
May 9, 2013
Very, very good communicators---
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