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Chapman Acura
About Us
At Chapman Acura, we treat our customers to an exceptional experience when they visit our showroom. Our dealership is located at 4600 E. 22nd St., Tucson, AZ, and we feature the full line of Acura luxury vehicles, including the all-new Acura RDX and the Acura TLX. Our professional staff will assist you before, during, and after the purchase process. You can view our complete inventory, pre-qualify for financing, and schedule service appointments online. Or, call us at 520-849-8585 to schedule a test drive of your favorite Acura vehicle.
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Today 8:00 AM - 7:00 PM (Closed now)
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4600 E 22nd St
Tucson, AZ 85711
Our Amenities
- Waiting Area
- Complimentary Beverages
- Complimentary Snacks
- Children's Play Area
- Online Financing
- Online Purchasing
- Service Center
- Online Scheduling
- After Hours Drop Off
- Home Pickup
- Service Loaner Vehicle
- Vehicle Pickup
- Accessories
- Parts Department
Media
Service Info
Service Hours
Dealer Reviews
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Nov 4, 2025
Everybody at Chapman Acura was very helpful, patient and they answered all my questions. Our salesman was very knowledgeable and he
stepped us thru the whole process. Professional job!
Nov 6, 2025
Response from current dealership:
We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!
Chapman Acura responded promptly to my inquiry - 2x. So, keep up the good work Chapman, thanks.
Dec 12, 2024
Response from current dealership:
Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles!
Aug 5, 2024
Response from current dealership:
We appreciate you taking the time to share your experience with us and we look forward to serving you again.
Show older dealer reviews 63
I arrived to the dealer ready to
purchase another vehicle after
Fabian told me I was approved and
what my payment would be. I was
told that I was NOT approved and My
payment and interest were higher
than what Fabian had told me. I left
the dealer very disappointed. I know
my credit is not great but don't lie to
someone and get there hopes up.
Sep 20, 2023
Response from current dealership:
Dear Blanca.
Thank you for taking the time to share your experience, and we're truly sorry to hear about your disappointment. The deal was approved on the first auto of your choice which was a 2020 model, but when you switched to a 2019 model, the deal was approved by the bank at a lower term because of the year and the miles, which made the payments higher than expected.
At Chapman Acura, we strive to provide honest and transparent information to our customers. We deeply regret any confusion or miscommunication that may have occurred during your visit.
To ensure clarity moving forwar
More ...
Thank you for taking the time to share your experience, and we're truly sorry to hear about your disappointment. The deal was approved on the first auto of your choice which was a 2020 model, but when you switched to a 2019 model, the deal was approved by the bank at a lower term because of the year and the miles, which made the payments higher than expected.
At Chapman Acura, we strive to provide honest and transparent information to our customers. We deeply regret any confusion or miscommunication that may have occurred during your visit.
To ensure clarity moving forwar
Jul 5, 2023
Response from current dealership:
We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!
May 26, 2023
Super helpful but my kid found a similar car here in town.
May 30, 2023
Response from current dealership:
Ron,
Thank you for your review of our dealership! We greatly appreciate your business and are happy to hear your positive feedback! Wishing you many happy and safe miles!
Chapman Acura
Thank you for your review of our dealership! We greatly appreciate your business and are happy to hear your positive feedback! Wishing you many happy and safe miles!
Chapman Acura
Jul 2, 2022
Gave me the information requested never went to see it
Jul 5, 2022
Response from current dealership:
Angela,
We greatly appreciate your business and we are very happy to hear that you had such a good experience at our dealership.
Your Friends Chapman Acura
We greatly appreciate your business and we are very happy to hear that you had such a good experience at our dealership.
Your Friends Chapman Acura
May 10, 2022
very helpful, went out of their way to assist us to have the car checked out in advance
of the purchase
May 11, 2022
Response from current dealership:
Karen, Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Chapman Acura
May 3, 2022
Response from current dealership:
We appreciate you taking the time to share your experience with us and we look forward to serving you again.
Your Friends at Chapman Acura
Your Friends at Chapman Acura
Feb 7, 2022
My salesman Michael Mnatzagaian was five Star customer service. He was available to me on the phone, online at anytime night or day. Chapman went above and beyond and shipped to my home directly. Wonderful experience.
May 6, 2022
Response from current dealership:
Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. Your Friends at Chapman Acura
Jan 31, 2022
Response from current dealership:
We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon! Your Friends at Chapman Acura
Dec 3, 2021
Response from current dealership:
Thank you for the 5 stars!
- Your Friends at Chapman Acura
- Your Friends at Chapman Acura
Sep 8, 2021
Response from current dealership:
Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback!
- Your Friends at Chapman Acura
- Your Friends at Chapman Acura
Jul 7, 2021
Response from current dealership:
Thank you for your kind words! We look forward to seeing you once more.
- Your Friends at Chapman Acura
- Your Friends at Chapman Acura
Jun 22, 2021
Chapman Acura is a very good dealership. Mr. Rush was very professional.
Jun 23, 2021
Response from current dealership:
Thank you for your review. We are happy to see you had such a good experience!
- Your Friends at Chapman Acura
- Your Friends at Chapman Acura
Excellent experience. Michael M. was personable and very easy and enjoyable to work with. He above and beyond my expectations.
Jun 21, 2021
Response from current dealership:
We love Michael! Thank you for your review! We will pass along your compliment!
- Your Friends at Chapman Acura
- Your Friends at Chapman Acura
Jun 7, 2021
Response from current dealership:
My apologies, we had sent the truck to a different location for final recondition . My name is Jaime Garcia GSM . I will be reaching out shortly .
Jaime Garcia
Jaime Garcia
Mar 28, 2021
Yes I have been in touch with them
Mar 31, 2021
Response from current dealership:
Thank you for your review. We are happy to see you had such a good experience!
- Your Friends at Chapman Acura
- Your Friends at Chapman Acura
Feb 12, 2021
Contact was almost immediate and all inquiries were answered within the day. The only problem I
had is they only offer a deep discount if you finance through them.
May 12, 2022
Response from current dealership:
We would like to apologize for your less than 5-star experience. It is always our goal to provide the very best of service to all our valued customers. Thank you for your review and please let us know if there is anything we can assist with in the future. Your Friends at Chapman Acura
Sep 11, 2020
Quickly respond, great customer service and all information needed was provided.
Sep 14, 2020
Response from current dealership:
We greatly appreciate you taking the time to leave a positive review. We are always here to better serve you. Wishing you happy and safe miles.
- Your Friends at Chapman Acura
- Your Friends at Chapman Acura
Aug 26, 2020
Very courteous response
Aug 28, 2020
Response from current dealership:
Thank you for taking the time to provide us with a review of your experience. We appreciate you taking the time to share with us, and we look forward to serving you again.
- Your Friends at Chapman Acura
- Your Friends at Chapman Acura
Jun 30, 2020
Very professional and friendly. Although we did not buy the vehicle we still overall had a positive
experience with the whole process.
Jul 3, 2020
Response from current dealership:
Thank you for your review. We are happy to hear that you have such a good experience when visiting our dealership! We greatly appreciate your business and we look forward to serving you again.
- Your Friends at Chapman Acura
- Your Friends at Chapman Acura
Jun 1, 2020
Response from current dealership:
Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback!
- Your Friends at Chapman Acura
- Your Friends at Chapman Acura
May 27, 2020
very helpful and not pressured to buy
Jun 1, 2020
Response from current dealership:
Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback!
- Your Friends at Chapman Acura
- Your Friends at Chapman Acura
I was contacted immediately. They’re friendly courteous service was awesome! I will be buying from them! Very hassle free!!
May 26, 2020
Response from current dealership:
Thank you for your review! We look forward to seeing you again!
Your Friends at Chapman Acura
Your Friends at Chapman Acura
Fabian Rodriquez and Patrick from financial were amazing. Customer service was courteous and professional .
May 26, 2020
Response from current dealership:
Thank you for your review. We are happy to see you had such a good experience!
Your Friends at Chapman Acura
Your Friends at Chapman Acura
May 6, 2020
Prompt response
May 15, 2020
Response from current dealership:
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
- Your Friends at Chapman Acura
- Your Friends at Chapman Acura
Apr 1, 2020
I made an offer he came back with one, I countered he said no & said I could have it for a number higher than he had offered prior. Then looking at car gurus the next day it was listed lower than either of his offers. Has no clue what he doin
They called me and sent a video of the Honda I was interested in buying. I live in Mexico in the Winter and couldn't get up to Tucson fast enough to purchase the van. I will make the trip soon though, Eddie and Alison were very helpful.
Feb 24, 2020
Response from current dealership:
Thank you for your 5-star review. We are happy to see you had such a good experience!
Your Friends at Chapman Acura
Your Friends at Chapman Acura
Feb 12, 2020
Very knowledgeable and attentive to my needs
Feb 24, 2020
Response from current dealership:
We are happy to see that you had a 5-Star experience when visiting our dealership! We look forward to delivering the same experience on your next visit.
Your Friends at Chapman Acura
Your Friends at Chapman Acura
Jan 30, 2020
The person who contacted me was very prompt to reply, and I let her know I would probably come in to see the car early this week. However, when I checked the availability of the car on the day I was planning to go see it, I found that Chapman had raised the price $2k over what had been originally advertised, which I don't understand at all. I let my contact person know that the price increase put the car out of my price range, and she offered no explanation as to why the price had increased, and also said there was a pending sale. She also tried to get me interested in another car they had, which I didn't want because the miles were way too high. She had tried to get me to apply for financing, even after I told her that I would be going through my credit union, and she did not check with her sales manager to see if the offer I wanted to make was acceptable. Plus the mileage shows 7971, but the photo shows something different. Doubt I'll deal with Chapman again.
Jan 29, 2020
Excellent customer service! Dealership transparency about the vehicle you are buying is impressive. They really work hard to get you the vehicle you want
Feb 24, 2020
Response from current dealership:
Thank you for your 5-star review! We greatly appreciate your business and we are happy to hear your positive feedback!
Your Friends at Chapman Acura
Your Friends at Chapman Acura
Jan 27, 2020
Very efficient, enjoyed talking with him
Feb 24, 2020
Response from current dealership:
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
Your Friends at Chapman Acura
Your Friends at Chapman Acura
Feb 24, 2020
Response from current dealership:
Thank you for your 5-star review. We are happy to see you had such a good experience!
Your Friends at Chapman Acura
Your Friends at Chapman Acura
Jan 20, 2020
Response from current dealership:
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
Your Friends at Chapman Acura
Your Friends at Chapman Acura
Nov 27, 2019
Response from current dealership:
We greatly appreciate you taking the time to leave a positive review. We are always here to better serve you. Wishing you happy and safe miles. Your Friends at Chapman Auto
Nov 25, 2019
Response from current dealership:
Thank you for your review. We are happy to see you had such a good experience! Your Friends at Chapman Auto
Oct 4, 2019
Very prompt , professional and courteous with all communications. Presented as trustworthy
Oct 7, 2019
Response from current dealership:
Thank you for your 5-star review. We are happy to hear that you have such a good experience when visiting our dealership! We greatly appreciate your business and we look forward to serving you again.
Your Friend at Chapman Acura
Your Friend at Chapman Acura
Aug 29, 2019
They were very nice and helpful, but I just realise that was not a car for me.
Aug 30, 2019
Response from current dealership:
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
Your Friends at Chapman Acura
Your Friends at Chapman Acura
Aug 6, 2019
Response from current dealership:
Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had such a good car buying experience.
Your Friends at Chapman Acura
Your Friends at Chapman Acura
Jun 28, 2019
Response from current dealership:
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
Your Friends at Chapman Acura
Your Friends at Chapman Acura
May 24, 2019
Great People Mr Yong was awesome
May 28, 2019
Response from current dealership:
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
Your Friends at Chapman Acura
Your Friends at Chapman Acura
Chapman Acura was really willing to work with me. I got a great car for the price I could afford.
Eddie Rush was very nice, responsive and easy to keep in contact with.
Apr 24, 2019
Response from current dealership:
Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had such a good car buying experience. Wishing you happy and safe miles.
Your Friends at Chapman Acura
Your Friends at Chapman Acura
Mar 24, 2019
Wonderful service so far-let's hope it continues beyond the warranty period. Oh, I have a wonderful car which is a 2013 RDX.
Mar 29, 2019
Response from current dealership:
Frank,
Thank you for your review. We are happy to hear that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle service needs are met.
Your Friends at Chapman Acura
Thank you for your review. We are happy to hear that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle service needs are met.
Your Friends at Chapman Acura
Mar 25, 2019
Response from current dealership:
Thank you for your 5-star review. We are happy to hear that you have such a good experience when visiting our dealership! We greatly appreciate your business and we look forward to serving you again.
Your Friends at Chapman Acura
Your Friends at Chapman Acura
Mar 19, 2019
The dealership was very responsive to my questions
and provided me with pricing, tax and fee
information quickly. Someone else bought the
vehicle before I was ready. Sales staff were great
though.
Mar 25, 2019
Response from current dealership:
Martin,
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
Your Friends at Chapman Acura
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
Your Friends at Chapman Acura
Mar 9, 2019
First time buying a Acura, couldn’t ask for better people to work with!
Mar 11, 2019
Response from current dealership:
Austin,
Thank you for your 5-star review. We are happy to hear that you have such a good experience when visiting our dealership! We greatly appreciate your business and we look forward to serving you again.
Your Friends at Chapman Acura
Thank you for your 5-star review. We are happy to hear that you have such a good experience when visiting our dealership! We greatly appreciate your business and we look forward to serving you again.
Your Friends at Chapman Acura
Dec 20, 2018
Response from current dealership:
Mark,
Thank you for the 4-stars! We appreciate you taking the time to share your positive experience, and we look forward to serving you again.
Your Friends at Chapman Acura
Thank you for the 4-stars! We appreciate you taking the time to share your positive experience, and we look forward to serving you again.
Your Friends at Chapman Acura
Dec 17, 2018
So far they have delivered as promised. Will know more when I pick up the car on 12/29.
Dec 18, 2018
Response from current dealership:
Richard,
Thank you for the 4-stars! We appreciate you taking the time to share your positive review, and we look forward to serving you again.
Your Friends at Chapman Acura
Thank you for the 4-stars! We appreciate you taking the time to share your positive review, and we look forward to serving you again.
Your Friends at Chapman Acura
Jul 25, 2018
The salesman who contacted me, Michael, actually listened to what I had to say, was very respectful and not pushy. It had been many years since I bought from a dealer after some bad experiences, but I enjoyed this transaction immensely. Stephanie was fantastic with the paperwork, and not pushy at all. They accepted my cash offer, and I drove away with a great car!! I actually drove 200 miles to complete this deal, and it was totally worth it. I would definitely do business here again. The car was just as described, detailed, and had a full gas tank. I highly recommend Michael, Stephanie, and Chapman Acura in Tucson.
Mar 23, 2020
Response from current dealership:
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.
Your Friends at Chapman Acura
Your Friends at Chapman Acura
Jun 13, 2018
They put me through to a sales person who did not know the vehicle
Technology Package or safety features about which I inquired. Phone call
was cut off and sales person did not call me back.
Jun 20, 2018
Response from current dealership:
Hello Elaine,
Thank you for sharing your rating with us. We appreciate your feedback and please accept my apologies for your experience. My direct contact information is below. Please contact me at your earliest convenience. I look forward to speaking with you and improving your opinion of us.
Akram Dawass | General Sales Manager | akramdawass@chapmantucson.com | 520.202.5716
Thank you for sharing your rating with us. We appreciate your feedback and please accept my apologies for your experience. My direct contact information is below. Please contact me at your earliest convenience. I look forward to speaking with you and improving your opinion of us.
Akram Dawass | General Sales Manager | akramdawass@chapmantucson.com | 520.202.5716
May 18, 2018
Response from current dealership:
Hi David,
Thank you for taking the time to share your review with us.
Adam Lind | Sales Manager
Thank you for taking the time to share your review with us.
Adam Lind | Sales Manager
Mar 8, 2018
This one was long gone.... but they came through with another
Mar 23, 2020
Response from current dealership:
Thank you for the rating, review and your business, all are greatly appreciated. We look forward to better serve you. Wishing you happy and safe miles.
Your Friends at Chapman Acura
Your Friends at Chapman Acura
Dec 13, 2017
Very helpful and gave options and pointed out features of models being
shown.
Dec 8, 2017
Dealer called in a timely manner.
Aug 18, 2017
Response from current dealership:
Peter - We appreciate you sharing your experience at Chapman Honda and we look forward to your next visit. -Luis Esparza | Sales Manger
Jul 25, 2017
Followed up. Was cordial and respectful.
Jul 25, 2017
Response from current dealership:
Hello, John! It is a pleasure to provide you with the best service we can! Brian is a wonderful asset to our team and he thanks you for your kind words. We appreciate you making Chapman Honda a focus for your vehicle purchase needs and for taking the time to express your feelings on your buying experience. When you are in the market again, please do not hesitate to stop by so that we can help you to become part of the Chapman Honda Family! Best Regards - Luis Esparza, Sales Manager
Jul 18, 2017
Quick to respond...Abel was good.. finance guy not willing to work any kind of deal... went to a different dealer and worked with me to get a way better deal on a brand new truck...
Jul 25, 2017
Response from current dealership:
Hello, Michael - We apologize for the experience you received while at our dealership. Chapman Honda’s sole purpose is to give the best possible customer experience so that we can earn your business. Unfortunately, we didn’t provide that for you and you bought elsewhere. However, we do appreciate the opportunity that you gave us. Please know that we will use your feedback to better our service and ask when you are in the market again, you come by so we can give you our best. Best of luck with your new truck. Luis Esparza, Sales Manager
May 18, 2017
It was a pleasure doing business with Chapman Acura.
Jun 12, 2017
Response from current dealership:
Stashia -
Thank you for doing business with us and we look forward to seeing you in the future!
Sincerely -
Brandon De Rollo ~ General Sales Manager
Thank you for doing business with us and we look forward to seeing you in the future!
Sincerely -
Brandon De Rollo ~ General Sales Manager
Mar 1, 2017
Worked with Dennya. Great experience! She gave me a quote via
email. Was able to work out a deal. Never felt pressured. She's a
soft which is more my style and am more apt to buy from then your
typical pushy "car salesman". Great customer service from her. I
would recommend anyone looking for a vehicle at this dealership to
reach out to Dennya.
Feb 28, 2017
The whole experience is very good. There is not much room for negation for
my car. That makes sense, since the price is already low enough. I bought
the car with 25,500. I saw a huge leap of Q50 compared to the old G37. It's
definitely is a deal.
Feb 22, 2017
Dealer was proactive and responsive.
Aug 22, 2015
Acura Manager worked out our issues and we got a great deal