Champs Auto Inc

Tasty you like family. Best experience I've ever had getting a new vehicle

Car wasn't ready for test drive. Appointment was set. Car covered with snow and cold.

Great customer service and very responsive.

Hazzle free.

We purchased a Toyota Sienna from Champs Auto. These guys were the best. They were friendly and went above and beyond to get us the best deal. Highly recommended them if you are looking for a good used vehicle.

The salesman was great

Wonderful service

Great communication during the buying process. No complaints.

Quick response excellent service

Good

The company was helpful thoughtful very fair very quick took care of me didn’t have me there for hours upon hours. Honest truthful and answered my questions directly and truthfully. As soon as I pulled up and inquired about a vehicle everything was done to show that I was a valued customer if you want to get your moneys worth I’d suggest you try this company CHAMP AUTO OF STERLING before going somewhere else

Vehicle has large clear coat spot that is popping on the hood and salesman said they hadnt had it touched up because it would have to be reported as a accident and this vehicle has had none. If I was interested in the Cadillac Escalade and bought it they would fix it at no charge but wouldn't take any money off for the tires that only have about 3 months of tread left on them in the Virginia heat!

Excellent care and service! They found us a car!

Talked to dealer about purchasing 2011 Silverado from 11/30/20-12/01/20. Dealer assured us that truck was in excellent condition(paint,body,etc). Drove three hours to purchase truck. While looking over truck noticed that truck was rusting on wheel wells on both sides of bed, paint faded on hood, and the frame was rusting out severely. All these areas could have discussed w/ honesty by dealer and not waste my time. Questions about these areas where asked before making drive and dealer lied

Very helpful

They answered all of my questions quite satisfactory but when I was going to schedule an appointment to view the car I was told that it was already sold a day or two earlier and nothing else on their website interested me so I never went to their dealership.

I drove almost 3 hours to purchase the car!! The dealer ship was a cut loses but the salesman met me there!! Very friendly and knowledgeable!!

Responsive, knowledgeable and straightforward (not salesy).

My experience at Champ Auto was great! I went to them to purchase a Honda Odyssey that I saw online. Ali was wonderful from the beginning to the end. The process was easy everything was digital which allowed it to go smoothly. I would recommend them to anyone.

Excellent dealer, trustworthy and reliable

Very helpful staff and a great car. Thanks Mr. Ali and Mr. Emilio made my car buying experience smooth and I rolled off with this beautiful Nissan Murano. Will highly recommend Champs auto inc.

Very fast reply, personable. Had found car to purchase in meantime.

The experience was excellent. I was looking for a used vehicle for my son, who is soon to graduate from high school. Champs Auto promptly responded to me (all communication throughout was prompt and clear). I dealt mainly with Amir, who was informative and low-pressure. Upon looking at the truck, I noticed an issue with the secondary tailgate mechanism, which they fixed no questions asked. The truck was in good shape given its age and use, and the price was quite reasonable. My only real quibble is that it can be hard to find parking around their store, which is just a minor annoyance, not anything that really matters. I would recommend Champs and will surely look in their direction when searching for a vehicle for my daughter when she is old enough to need one.

No one picked up the phone when trying to see the vehicle. Carfax not offered, but VIN was so that you would pay for one. Seemed sketchy.

Great experience!!

Friendly.

Great Vehicle, Excellent people, and great prices!

The dealer was very courteous and helpful and professional the selling price was fair

Last week I visited this dealer, all I wanted was to buy a used car for my wife, and to be honest, I was happy to find this dealer online. These two guys (Emilio and Amir) were excellent. The service I received was awesome, the car is nice and the price is perfect. It was a pleasure to deal with these people. Excellent costumer service.

Good

Very helpful!!

I drove 5 hours to look at this vehicle. I was assured that there was no rust. He would not let me have a mechanic do an inspection (even at my cost) prior to arrival. He said that we could put it on his lift when I got there. He knew exactly when I was arriving (I texted 5 hours and agin 40 minutes prior to arrival), yet his lift was "in use" and unavailable when I got there. By crawling under it, I could see surface rust on the frame, and severe rust of the front suspension. Good price, and it might have been a salvageable vehicle, but there is no way to make an assessment, because he wouldn't agree to inspection (at my cost) or the use of his lift. Never again.

Fantastic experience. Five stars. Amir came in on Christmas. The MINI Cooper he had was clean and very low miles. Ended up with a great car and a great deal. Thanks! Keep your eye out for my new Maserati Amir. I'll buy from you again.

I was very satisfied with the customer service. They called me back immediately and answered all questions that I had. I told them what price range I wanted to be in, we worked a deal, and I drove away with a new vehicle.

I dealt with Amir this past weekend and had a fantastic experience. He was communicative and helpful, gave me a great deal, and did everything he could to help me drive away in my dream car. I highly recommend your next used car purchase to be made through Champs!

I received an automated email saying someone would contact me but as of yet no further interaction with this dealership

Very nice

I bought the car from them the service was excellent. I will recommend this dealer to my friend's.

The dealer promptly returned my call and stayed after closing to show me cars because I was unable to make it there during work hours. He showed me the cars within my budget. He had no issues with letting me take the car that I was interested in to my mechanic to look over. He was extremely helpful and provided excellent customer service. I am very happy with my purchase and would definitely purchase another vehicle from the dealership.

Amazing customer service! Very professional. I drove from Baltimore twice, first to see the vehicle, then to buy it. I plan to continue using them in the future.