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Dealer Reviews

Based on 21 reviews
All reviews are verified visits to the dealer. – Learn More
Brian
Mar 25, 2026
Car had original, very old, unsafe tires. Car had many warning lights on the dashboard. Underneath the car was dirty and rust coming through in many spots, it had oil dripping from the oil filter. car had some vibrations when on the highway. Car only had 14K miles, but it just seemed that it was not well cared for. Inner sections of the wheels looked like they were never cleaned. It had a slight scent of smoke as well. Too many red flags. I did not buy. (Even though they were sure the car was in great shape)
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Ange
Mar 22, 2026
The dealership was easy to work with, kind, honest and never pushy. They offered a better price than other dealerships I considered.
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Nov 22, 2025
He was very responsive and helpful
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Sep 18, 2025
So happy with car I purchased with Champagne Motorcar Company. I was specifically looking for an SL and this one popped up on my CarGurus search. I live about 3 1/2 hours away so I needed everything to be taken care of at the dealership. So I decided to give them a call and see if it would work. Fernando answered and he was not only courteous and professional, but he was very responsive. Every dealer I called about an SL was not helpful at all since I lived far away and was not taken seriously. He gave me his personal number to text him any questions and was so helpful. The entire process was absolutely simple, easy, and straight forward. They helped me with financing, delivery, a final service, a detail, and AND a full tank of gas. I did everything over the phone and Fernando helped me with photos and videos of the car. They’re amazing, and if they got another car I’m looking for implant be giving them a call.
1 of 1 people found this review helpful.
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Sep 13, 2025
Vehicle was in great condition. Dealership reached out within the hour of applying. Ernie was very professional and helpful throughout the entire process.
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Aug 11, 2025
Ken and his team were fantastic from start to finish! Honest, friendly, and made the process stress-free. The car was exactly as described—clean, reliable, and fairly priced. Highly recommend them to anyone looking for a great used car and an even better dealer!
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Jul 19, 2025
Very helpful, kind and knowledgeable
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Jul 19, 2025
Very good
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Apr 24, 2025
We expressed serious interest in purchasing a car with this dealership and forwarded pre-qualification information, but they didn't lift a finger, not a word - just crickets *dreet*dreet*dreet. They must have plenty of business so they didn't need ours. We bought the same year, make & model from another dealership a few days later.
1 of 2 people found this review helpful.
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Apr 26, 2025
Response from current dealership:
Andrew, I was very disappointed in receiving your negative review. We take pride in getting back to each and every customer inquiry ASAP. I reviewed the Cargurus inquiry that you sent to us on the Jaguar F PACE and it was assigned to one of our very best staff members, Fernando Tirado (who has been with us for over 20 years)  and he showed me that although you did not give us your phone number (which is always the easiest way for us to contact potential buyers, via text), he did send you two different emails regarding your interest (first email response was 4/16 at 3.09 pm, second email respon
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Mar 7, 2025
Answered the questions I had.
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Mahesa
Feb 24, 2025
Was prompt with all my questions
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Jan 6, 2025
Sales was nice vehicle condition did not match mileage. Oil was filthy on did stick. Walked away. Severe tire wear for mileage.
1 of 1 people found this review helpful.
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Nov 23, 2024
Responded quickly (sold)
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Nov 18, 2024
the Salesman Ernest was very pleasant, paperwork was easy. I believe the manager / owner of the dealership was an Awesome Person! it was getting the final paperwork i had a struggle with.. Just looking forward to picking up the car for my son
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Nov 1, 2024
Excellent customer service! Awesome finance department! Would definitely recommend! Will be back in the future!
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B
Oct 20, 2024
Great people
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Sep 28, 2024
Helpful l
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Mary
Sep 26, 2024
The salesman was very nice … however the car was not even there when we got there. It was having issues so it went to be fixed… which they could not get done. The car was really beat up on the interior… looks like it had not been well cared for. So we did not buy it. It had too many things wrong with it. It would take $15,000 to fix all the issues it had. So for that reason the car was grossly overpriced for the condition it was in,
7 of 7 people found this review helpful.
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Rose
Sep 6, 2024
Very pleased with the services. Joe was phenomenal (no pressure) and great at communication and ensuring everything was in place.
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Sharon
Jun 19, 2024
Joe reached out right away and spoke with me about the car. I unfortunately waited too long and they sold it a half hour earlier. I did purchase another A7 Prestige with the full package elsewhere. Timeliness was very good with this this dealership.
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May 1, 2024
Very helpful. Included all the information I requested and then some.
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Donna
Mar 30, 2024
Fab!
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Allison
Nov 21, 2023
so far working with Joe Champagne has been great, with the end goal of purchasing a new vehicle. They’ve been super helpful and can’t say enough good things about their responsiveness and answering all my questions!
1 of 1 people found this review helpful.
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20
Oct 14, 2023
I am having my car shipped to me. Fernando has been very good helping me with the sale. I have never bought a vehicle out of state before but everything has been going smoothly. I am excited about receiving my car in Colorado this next week
3 of 3 people found this review helpful.
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Oct 6, 2023
Great communication. Immediate response of a passionate car enthusiast owner. I'm still contemplating whether to get a new or a new vintage BMW. Definitely a pleasure conversing with the owner.
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20
Oct 4, 2023
Great experience. Smooth transaction. I highly recommend checking this place out.
1 of 1 people found this review helpful.
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Oct 2, 2023
Yes they responded. Nice people
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Emma
Sep 26, 2023
I enjoyed working with this dealership.
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Sep 18, 2023
Fernando was a huge help. He was on top of the whole sale and responded back quickly to answer any questions I had
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Lauren
Aug 19, 2023
They have been very helpful and very nice to work with.
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Kelly
Aug 3, 2023
A+ dealership! Had a wonderful experience with all aspects of this dealership, from the sales team to Mike in financing. They will work diligently to get you in your dream car!
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Robyn
Jul 21, 2023
I live in Indiana, and was very nervous about buying a vehicle online. Fernando and Kevin made it very easy, and after talking with them, I felt very comfortable. I was able to text either one of them to answer any questions I had, and they responded immediately, sometimes even calling me instead of texting me back to reassure me, and Fernando would always say "no worries". He was great!!! Very professional! It all worked out great, my vehicle is currently on its way to Indiana!
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Jul 19, 2023
Immediate follow-up. Outstanding.
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Jul 17, 2023
Joe was a great salesman
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Jun 24, 2023
Contacted me right away and kept in contact
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Jun 23, 2023
Dealer was helpful and upfront about the car I was looking to buy.
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Feb 27, 2023
They give me all the information I need
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Feb 21, 2023
Excellent customer service.Friendly and accommodating.Very quick to respond.
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Jan 28, 2023
Owner was very helpful and provided me with all information needed.
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Elizabeth
Jan 12, 2023
Ernie emailed me back right away and followed up. Another person had scheduled a test drive and bought the car but he followed up via phone to tell me. Would contact them if I'm in the market again. Very professional
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Jan 7, 2023
Great
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Ryan
Dec 30, 2022
Very professional and accommodating. Took time to answer questions.
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Amanda
Dec 2, 2022
Great experience with Fernando helping me buy a car from out of town!
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Nov 11, 2022
Excellent staff.. Excellent service
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Oct 31, 2022
Experienced staff, nice and available. Definitivelly a good experience
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Sep 28, 2022
Great experience. Straightforward no pressure.
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Carl
Sep 24, 2022
Al Blevins was fantastic to work with, although I didn’t buy the car I would definitely work with him in the future
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20
Sep 1, 2022
Probably the easiest car buying experience I've ever had. No hassle or gimmicks and great prices. Gave me much more for my trade than any other dealer offered
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Jul 21, 2022
Great looking cars...just a little pricey
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Jun 5, 2022
Professional and courteous
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Feb 23, 2022
5 stars, would recommend! I got the exact vehicle I wanted with all the packages. The process was smooth and comfortable. The staff at Champagne Motor Car company went above and beyond for me. (And I’ve never said this about a dealership before!) Every step of the process went as described to me before, during, and after my 2 hour commute. The online pre approval process was seamless, and stress free! The team was polite, knowledgeable, and genuinely working in my best interest. Huge shoutout to my sales person Fernando! And also the finance dept! I would absolutely shop here again without hesitation. Stop scrolling through car gurus racking up 12 phone calls a day, and shop here!
4 of 4 people found this review helpful.
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Jan 26, 2022
Very nice people to due business with. Great no pressure deal.
2 of 2 people found this review helpful.
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Jan 23, 2022
Good communication and up front about out the door price.
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Dec 17, 2021
Responded quickly
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5
Dec 7, 2021
Quick response.
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John
Dec 4, 2021
Dealer responded promptly and informed me the car is on hold pending a sale. They will let me know if and when the car may be again available .
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Nov 10, 2021
Excellent service and overall experience purchasing a car here, didn't feel pressured and everything was completed in a timely manner. They even registered and did my plates for me. Honestly one of the best car buying experiences I've ever had
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20
Sep 10, 2021
They responded to the email sent with the information requested.
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Jul 11, 2021
Ken the owner of Champagne Motor Car was a pleasure to deal with. We had a great rapport right from the start. Ken was honest and straightforward about the vehicle, and you can tell his reputation is very important to him. We had conversation about things other than cars and you can tell Ken is a kind and caring gentleman. I am receiving the car Tuesday, I will follow up at that time.
3 of 3 people found this review helpful.
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Jul 2, 2021
Great place to buy a vehicle. Joe is great. Straight forward and professional. He made it very easy for us to buy our new F Pace. He did everything he said he would. I would definitely buy another vehicle here.
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Anthony
May 25, 2021
I went to seriously consider purchasing this car and end up purchasing a 2019 Stelvio TI, they were absolutely amazing
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May 5, 2021
We decided to buy the car they had available. It was delivered 5/2/21 and we are still evaluating it.
0 of 1 people found this review helpful.
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Max
Apr 9, 2021
Quick response for your question, asked if anything else they can do to make your purchase easy an fun.
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Mar 23, 2021
Very easy to purchase and they delivered the car to me.
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Mar 19, 2021
Champagne Motors is a great organization..Very professional staff , no pressure discussion , very informative sales staff , very helpful as the new car was not yet ready ( as the paperwork was completed so quickly ) they offered to deliver the new car to my home ( 25 miles away ) that afternoon...It was a very good car buying experience !!...I will tell anyone needing a car to look up Champagne Motors...
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Mar 6, 2021
Great communication vehicle was just as listed in great condition dealer staff was great with working with me to get me in my dream car would highly recommend going to champagne motors
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Feb 28, 2021
Great car and great service.
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Feb 5, 2021
Helpful, polite, and informative.
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20
Jan 3, 2021
Got back quickly but was sold cool people!
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Dec 29, 2020
Salesman was very helpful sending me additional pictures of the car I was interested in. He sent me a video, but unfortunately, the video was not clear.
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Dec 22, 2020
Answered my question. Decided to look for a newer car.
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20
Dec 19, 2020
Owner has nailed the car buying experience, the way it should be: no pressure or stress at all! Joe, our salesman, was knowledgeable and made the whole process seamless! Will definitely return in the future and highly recommend to all!
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Dec 2, 2020
I responded to the president of the company and he did not even give me the courtesy of a response
3 of 3 people found this review helpful.
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Darnell
Nov 8, 2020
Overall great experience. Joe (sales) is a cool guy, very personable and did business with confidence. Kevin (finance) “sees’ what else they could do for you” even when the deal is basically closed; which obviously creates more work for him but relaxes the customer. Customers appreciate extra steps no matter how big or small.
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JEFF
Oct 16, 2020
Champagne motor cars was the best car buying experience I have ever had--- these guys are professional--- all up front--- i would recommend to anyone that doesn't want to go through the normal up and down back and forth of purchasing a car
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Oct 11, 2020
I talked to the owner directly. I chose a 2019 vehicle and we worked out a price. I had noticed in photos a scratch on the rear bumper and a couple of things on the interior that I wanted them to fix. He assured me that everything would be fixed and the vehicle would be in excellent condition. He expressed over and over that they only put out the finest vehicles, so I took the family and the dog on the 4 hr trip. On inspection of the vehicle, the initial scratch that I had seen was gone, however on the passenger side alone there were a couple of scuffs/paint marks, a small dent, and a gouge down the edge of the passenger side door like it had been hit on cement upon opening. The dent and scuffs should have been fixed automatically, and I should have been told about the door. They tried to hide scratches on the interior with over sprayed Armor all and there were goldfish under the seat. Entire review doesn’t fit. I guess they figured after a 4hr drive that I would just take the car.
11 of 11 people found this review helpful.
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Oct 11, 2020
Joe Casoni was awesome to work with!
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sarah
Sep 3, 2020
No BS- nice cars.
2 of 2 people found this review helpful.
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Peggy
Sep 2, 2020
They are a great car dealership and will be buying a car from them
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Danielle
Aug 17, 2020
The service I received was great! Fast response to my inquiry. George answered all my questions and concerned and provided excellent customer service throughout the transaction. My out of state car purchase was the smoothest car purchase I have ever made. My car was out front and ready to go upon arrival. My Alfa Romeo was exactly as described and the photos online. I definitely would recommend to friends and family.
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Aug 11, 2020
Team is Very friendly and pleasant. Unfortunately, didn't sit comfortably in this vehicle.
1 of 1 people found this review helpful.
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Aug 6, 2020
Gus was the sales person who contacted me. He was very accommodating and was very helpful. We were interested in a truck that was on deposit and he kept me informed. Great experience even tho we were unable to purchase from them.
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Jul 8, 2020
Great overall experience. Joe was extremely helpful and responsive and was not pushy like other dealers. The time spent at the dealership was quick and efficient
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Ra
Jun 24, 2020
super and honest and helpful try to work w/ Ken
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Tim
Jun 21, 2020
Everything went great all good
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Andrea
Jun 15, 2020
I just purchased my car here a few days ago, so far so good! As far as the dealership itself..my sales person Joe was great. Very friendly, prompt and helpful. They even went out of their way to touch up a little scratch my car had; it really showed the level of detail and care they have for their customers. I will definitely check them out first the next time I need a car (as they also had a lot of other great cars on the lot.) Honestly, was the least stressful car experience.
1 of 1 people found this review helpful.
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Dylan
Jun 3, 2020
Very good service, very respectful
1 of 1 people found this review helpful.
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Jun 2, 2020
In a time of the virus, buying a car is a different experience. But Fernando was great and we would go back to him in an instant. We bought a 2018 Alpha Romeo and it’s the best car we ever owned. Even though this car was gorgeous I kept getting drawn to other cars in the lot. They have a beautiful inventory. We were not replacing a car so we needed new plates at the registry but the Massachusetts registry was slow due to the virus at this time. Champagne put a dealer plate on for us and let us use that for several weeks because of the registry delay and an insurance paperwork problem that had to be worked out. I will be shopping them first for my next car..
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Jun 2, 2020
Owner responded right awat
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Jun 1, 2020
Stand up bunch of guys, No BS. The car they were selling was represented properly and even though I did not buy it, I had a good experience there.
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Nadina
May 20, 2020
Very nice and personable for sure,gets right back too!
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Tom
May 11, 2020
Very helpful and easy to work with. I would buy another vehicle from him in the future. Thank you Ken and Fernando
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May 9, 2020
Very happy with this dealership. Multiple people went outa there way during this pandemic to help me purchase a beautiful vehicle at a awesome price.
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20
May 6, 2020
Mgr was very responsive
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Jackie
Apr 15, 2020
responded quickly, gave me the info I needed.
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Apr 13, 2020
Dealer was responsive and accomodating, and supplied additional pictures of the vehicle. I unfortunately missed the opportunity on the vehicle we were discussing. I only took away 1 star as they stopped responding to me when the vehicle was sold to someone else and I only found out because I called. I would definitely work with them in the future should the right vehicle come along!
1 of 1 people found this review helpful.
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Mar 31, 2020
Awesome experience great staff. This is my 2nd Audi i have purchased from them and I would recommend all my family and friends to purchase a car with them.
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Dennis
Mar 28, 2020
Excellent experience
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Mar 27, 2020
Quick responses. Professional and courteous.
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Mar 26, 2020
I purchased the car by phone and it was delivered the very next day super clean and ready to go! The gentlemen I worked with were professional, kind, patient and knowledgeable. This by far has been my best car buying experience in my life. The car is a fair price and I could be more happy. I am recommending that my friends and family purchase from them. Stand up place.
1 of 1 people found this review helpful.
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Mar 18, 2020
I had a great experience here - so good.... I bought the car sight unseen - after speaking with Ken the owner of Champagne Motors. I went down to the dealership and had a quick closing. Just a great vibe there - a great staff, all enjoying what they do. They've got some great people and amazing cars there - they're Pros !!
0 of 1 people found this review helpful.
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Mar 13, 2020
Salesman was very professional
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Feb 29, 2020
Very good. Picked me up at the airport. Courteous and efficient.
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20
Feb 3, 2020
Great experience. Ken was super. He answered my many questions and was willing to work with me to purchase the car from out of state. I will definitely recommend Champagne Motor Company and will keep them in mind the next time I am in the market for another car.
1 of 1 people found this review helpful.
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Bob
Jan 21, 2020
As far as some dealerships go today, Champagne Motors is not the largest automotive dealership but what they lack in size they make up for in courtesy, politeness, service and cooperation. They went out of their way to be helpful and accommodating and the end result was more than I expected or even hoped for. Great variety of high quality vehicles and the sales personnel were great to deal with.
2 of 2 people found this review helpful.
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Ronald
Jan 17, 2020
They answered all of my questions in a timely manner and were very courteous.
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Kion
Jan 7, 2020
No BS or pressure to buy. Very clean cars at good prices
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Jeffrey
Jan 2, 2020
Dealing with this dealership was a seamless process. I have been buying vehicles for a long time and this is the first time I've ever had such an awesome experience! Gus and Ken were great to work with and they had great personalities! It seems like I have known them for years! There are a few things that need to be taken care of on my car, however I've already have an appointment scheduled for the dealership to take care of these things. Finally, I was a little bit skeptical about all the great reviews I read about this dealership, but this is one time that a dealership is exactly how they are advertised! I would definitely buy another vehicle from them in the future!
1 of 1 people found this review helpful.
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Dec 27, 2019
Great online auto purchase experience! I live in Michigan and worked with Gus to purchase a vehicle sight unseen. He exceeded my expectations in all ways. He arranged delivery of the vehicle and I took possesssion one week ago. The car was exactly as described. Gus is honest, professional and trustworthy. He also was great after the sale, including emailing me a temporary Connecticut registration on a Saturday evening so that I could drive the car in Michigan. I would buy from him again and I would recommend him to a family member without hesitation.
1 of 1 people found this review helpful.
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Gloria
Dec 11, 2019
Ernie contacted me quickly and was very helpful
1 of 1 people found this review helpful.
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Dec 7, 2019
Great service and customer care. Made me comfortable buying with no pressure.
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Nov 11, 2019
Bought the car. This is an old school dealership in all the ways you want. Weren't pushy, but were very helpful. Worked their a##es off to get the car ready and went above and beyond in service. Great inventory too.
1 of 2 people found this review helpful.
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Chuck
Sep 21, 2019
Superb
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Sep 20, 2019
I contacted this dealer about coming to see a car from 45 minutes away. They told me just to come to dealership. When we arrived no one greeted us even though there were several staff members talking to each other and no other customers on their showroom. After I approached them I was informed that the vehicle was sold 20 minutes before our arrival and that I should have put the vehicle on hold which I was never told I could do. No one offered to show us other vehicles so we left disappointed. Will not be recommending to family or friends in that area.
13 of 13 people found this review helpful.
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Travis
Aug 24, 2019
Easy to deal with.
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Aug 24, 2019
Although I did not visit the dealership to see and test drive the vehicle, the owner gave an honest, prompt and helpful reply to my inquiry. For that they received a five star rating and my thanks.
2 of 2 people found this review helpful.
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John
Aug 9, 2019
Repied to my email quickly and actually answered my questions unlike a lot of others.
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Christina
Aug 2, 2019
This was the third dealership I had been to in one week. They were by far the easiest to work without any games being played. Would highly recommend them to all my friends and family!
3 of 3 people found this review helpful.
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DerrickR
Jul 11, 2019
Excellent customer service provided by Gus. He came and met me when the dealership was closed! Courteous and professional, yet very friendly. Strongly recommend. Sold!
1 of 2 people found this review helpful.
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Jul 8, 2019
From my first communication with Joe Casoni at Champagne Motor Car Company via phone, then several back-and-forth texts re: car specs, to actually picking up the car - I have to say that this was the best car buying experience I have ever had. And I’m 46, so I’ve bought, sold, and traded in many cars in my lifetime. After 8 months of searching, I found the car I had to have and I knew what I wanted for a price point. Joe did not disappoint. Every step of the way, he communicated openly and directly with me. He was very straightforward, professional, genuine, and friendly. Over text, I threw every mechanical and finance question at Joe, yet his patience and level of care in his customer service were unwavering. After texting with him on a Saturday, I went in for a test drive on the following Monday (they’re closed on Sundays). I drove the car, checked out the engine, and we talked finance - quick, easy, and simple. In less than one hour, I had my car.
1 of 1 people found this review helpful.
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Matthew
Jul 7, 2019
Awesome people to deal with! Made car buying a pleasure
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Tom M.
Jun 18, 2019
It was by far the best experience I’ve had with buying a car. Gus was knowledgeable, helpful and easy going. I highly recommend this dealership. Very impressive inventory. Extremely happy with my purchase.
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Jun 11, 2019
They couldn't meet my price, but were very professional and upfront about why not. Good interaction.
3 of 3 people found this review helpful.
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Mark
May 11, 2019
The best people that I have ever dealt with. Just great!!!!!!!
2 of 2 people found this review helpful.
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Suzanne
May 2, 2019
His called me back the next day. He was genuine and honest. He had me talk to Kevin in Finance to pre qualify for a loan prior to driving a long distance to test drive. Kevin was very helpful, also honest, and upfront and he got me approved the same day.
2 of 2 people found this review helpful.
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Michele
Apr 28, 2019
Excellent experience! Prompt response, extremely helpful owner and staff. Top Notch all the way. Would highly recommend!
3 of 3 people found this review helpful.
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Edgardo
Apr 19, 2019
Excellent in answering fast the emails and finding the financial for me.
4 of 4 people found this review helpful.
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5
Mar 30, 2019
Professional, Fast and Simple. I contacted Ken Champagne (owner) from the dealers website's "TEXT US" messenger. Within in 5 minutes, I'm talking with Ken and he outlined all the details of the deal including shipping the car to California. He then connected me with Kevin/Finance Manager -- 24 hours later I'm signing the paperwork that was overnighted to my house. I shipped it back to Ken and he followed up with the details of transporting my car from CT to CA. 5 days later the BMW X5 M was delivered to my house -- just as described. The entire dealer experience exceeded my expectations. Ken and Kevin - thank you!
6 of 6 people found this review helpful.
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April
Mar 20, 2019
Very nice people to deal with, no pressure, I hope to enjoy my car for a long time :)
2 of 2 people found this review helpful.
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5
dja
Mar 18, 2019
Awesome dealer! Bought it! I was buying from out of state, 1 quick visit in, they plated it and delivered it to my house. Amazing service, and nice people. Real car guys.
5 of 5 people found this review helpful.
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Feb 9, 2019
Very professional
2 of 2 people found this review helpful.
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Feb 6, 2019
Helpful and well informed staff with zero pressure. The vehicle I was interested in was accurately described in advertising... It was actually better than described and pricing was on the lower side of market value.
5 of 5 people found this review helpful.
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40
Jan 10, 2019
Great communication and timely responses.
2 of 2 people found this review helpful.
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Dec 31, 2018
My short experience for a test drive was very pleasant. No haggling and non of the typical used car dealership harresment. Would of loved to finish the deal on the porsche but someone beat me to their great deal
4 of 4 people found this review helpful.
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Nick
Dec 28, 2018
Honest...strait forward and fast
2 of 2 people found this review helpful.
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Dec 7, 2018
Responded very promptly to my inquiry but, unfortunately, the vehicle had already sold!
4 of 4 people found this review helpful.
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Dec 3, 2018
I called about this car on Saturday and it was loaned out, I should have taken this as a sign. I drove one hour and 30 minutes after work today to see this car. I pulled a car fax on this car after getting home and come to find out they bought this car at an auction and it had already been wrecked, they can't say they did not know. On cargurus it says NO ACCIDENT REPORTED. I would not have driven that far to see a car that had been wrecked. It took me 2 hours to get home so I wasted time I will never get back.
10 of 11 people found this review helpful.
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akageh
Nov 15, 2018
Everyone is so nice and friendly. Checked and test drive the car out. The car is clean and in mint condition. Everything went smooth on the process. Same day we got the car.
3 of 3 people found this review helpful.
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micheline
Oct 29, 2018
Very nice sales ppl. Relaxed environment.
1 of 1 people found this review helpful.
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Erica
Sep 15, 2018
This dealership was amazing from day one. I bought this car and the process was simple all the way through. All the guys at champagne are amazing and super helpful. I would 1000% buy another vehicle from them and I’ll be telling other people about our awesome experience!
4 of 4 people found this review helpful.
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Aug 7, 2018
It’s rare to see a dealer in which the entire staff truly enjoy cars and know what they are talking about. The owner Kenny sits right in the showroom floor rather than having a big office in the back so he can see all of his customers and make everyone feel welcome. George was a great salesman. Highly recommend this dealer.
4 of 4 people found this review helpful.
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Aug 3, 2018
Awesome dealership. Very knowledgeable staff, who are not at all pushy in the slightest.
2 of 2 people found this review helpful.
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Aug 1, 2018
The salesman called the same day, was courteous and answered my questions.
2 of 2 people found this review helpful.
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Jul 29, 2018
Genuinely nice people - from the owner, on down. A pleasure. More dealerships should operate this way.
4 of 4 people found this review helpful.
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Tom
Jul 28, 2018
The Sales Manager Gus Loukas took us on a Test Drive. Meeting Gus was a great experience. Gus told me he would not pester me for a decision and he was true to hs word. Iam very close to making my decision. The
4 of 4 people found this review helpful.
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25
Jul 8, 2018
Very prompt and forthcoming.
2 of 2 people found this review helpful.
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Jason
Jul 1, 2018
I contacted the dealership about a Jeep in Friday. Drive over an hour to get there on Saturday and ended up buying the most beautiful Jeep I have every seen. Joe was great and helped me with everything. Easiest stress-free vehicle purchase I have ever had and I have purchased a lot of vehicles. I would most definitely go back there again and send anyone there. Great honest dealership and you don’t get many of those anymore.
5 of 5 people found this review helpful.
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May 29, 2018
We didn't make a deal, however they were very professional
2 of 2 people found this review helpful.
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wheeler
May 25, 2018
Awesome organization. Easy pain free buying experience
1 of 1 people found this review helpful.
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Apr 28, 2018
Everyone I spoke to was quick to respond, helpful, and knowledgeable. I drove over two hours to get to the dealership, and it was well worth my time. The car was ready to test drive as soon as I arrived, looking even better than it did in the pictures. After the test drive, there was no pressure to buy, though the salesperson could probably read the big smile on my face, and knew he was making a sale. They handled all the paperwork in what turned out to be a somewhat complicated three-way transaction involving the trade-in, and I was able to drive home my car that day. If you're in the market for a top of the line used car, definitely check them out.
4 of 4 people found this review helpful.
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Susan
Apr 15, 2018
Very impressed with the selection of cars and the professionalism of Kenny Champagne and Ernie Cagle!
1 of 1 people found this review helpful.
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Tom
Apr 11, 2018
Quick response, everyone there was friendly and easy to work with. They didn’t pressure me to buy, but instead gave me genune information about the car I was buying and my trade in. I ended up buying the car from Champagne, they treated me well, their car was in great shape, their prices were good.
1 of 1 people found this review helpful.
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Joe
Mar 5, 2018
Excellent
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steven
Feb 18, 2018
Fantastic people. Very knowledgeable. I pressure whatsoever.
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Jan 19, 2018
They contacted me immediately, were not pushy but were very informative about the vehicle. I bought the car and love it!!
3 of 4 people found this review helpful.
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Jan 15, 2018
Very responsive and knowledgeable about the vehicle I was interested in. No pressure and made me feel comfortable. I didn't end up visiting the dealership, but pout phone exchange was pleasant enough.
1 of 1 people found this review helpful.
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Jan 13, 2018
Very helpful explaining what to look for when buying vehicle..
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Jan 7, 2018
Great experiance! Ken responded quickly to my inquiry. 0 pressure and friendly atmosphere put me into my first exotic muscle car. Thanks Ken and Gus!
2 of 2 people found this review helpful.
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Jan 4, 2018
Very prompt, informative initial response to my first enquiry.
1 of 1 people found this review helpful.
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Dec 27, 2017
They answered all my questions very polite and helpful
1 of 1 people found this review helpful.
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angelo
Dec 21, 2017
Great customer service. Very accommodating, between my work schedule and where I live made it difficult for me to go back and pick up my truck. They helped and made a trip to me. Highly recommend!!
2 of 2 people found this review helpful.
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Mirko
Dec 4, 2017
It was satisfactory
1 of 1 people found this review helpful.
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Roger
Dec 4, 2017
A person by the name of Fernando did call me back and left a message on my voice mail. I called him back within 10 minutes and I was told he was busy, the person took my information and number and told me he would call me back but never did. I called back several times over the next 2-3 days and each time was told he would call me back but again NEVER did. I gave up!! I can't understand how they sell any cars if they don't follow up on sales leads.
5 of 6 people found this review helpful.
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Lisa
Nov 21, 2017
Service was terrific here. I was interested in a particular car but, it sold. George made me aware but put aside something comparable when we got there. We ended up buying the car and everyone including the owner was very helpful. Customer service second to none.
1 of 1 people found this review helpful.
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Nuwan
Oct 23, 2017
Great service and highly recommend this place
0 of 1 people found this review helpful.
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Mike
Oct 23, 2017
Returned my call very quickly and anwsered all my questions.
0 of 1 people found this review helpful.
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Tony
Sep 30, 2017
We've been looking for an SUV for along time. The owner and sales people were courtesy and professional. The SUV appeared to be brand new not a scratch on it.
2 of 2 people found this review helpful.
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Sep 30, 2017
They did get back to us. But their subsequent responses are not as fast as other folks, takes hours between. Why I gave 3 star instead of 4 - in the original description, they put in 1 year + the remaining manufacture warranty. Then over the weekend when I asked more details they removed that 1 year additional, and also up the CarGuru suggested price (so it show as better deal) - not sure how they did it. I should have taken a print out before to proof it.
5 of 5 people found this review helpful.
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Karl
Sep 26, 2017
Great experience. I recommend buying from here. Ask for Gus, he was great and took care of us.
1 of 2 people found this review helpful.
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Rick
Sep 22, 2017
Great response. Very professional.
0 of 1 people found this review helpful.
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Sep 2, 2017
I drove from Atlanta to Willmantic to buy this Mini Cooper after talking to these guys on the phone and it is awesome. Everything was as promised, no hassle. They took care of things they noticed on there own. They gave me a road ready solid car to drive back 1,000 miles that be ame the most fun adventure ever. I am the happiest customer of the month. Thanks George and Kenny for the best car buying experience i have ever had.
2 of 2 people found this review helpful.
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steve
Aug 27, 2017
Great
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Omar
Aug 25, 2017
This dealership is a great place they go above and beyond to get you in a nice car unfornunalty I wasn't able to get one but next time I'll will be coming back for a car great dealership.
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Aug 25, 2017
Very professional, Great people working for them.
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Lucy
Aug 22, 2017
Found a great car at a good price. Very helpful in all matters. If he keeps his prices this low I'll by all my cars from him.
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Mark
Aug 2, 2017
received an immediate response, and set up an appointment, but the car had issues...gas leak, dead battery, and wouldn't remain running
3 of 3 people found this review helpful.
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michael
Jul 28, 2017
Awesome experience. Staff (Gus) was prompt and a pleasure to work with. Would recommend without reservations
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Jul 25, 2017
Dealer got back to me in a timely manner and answered all my questions.
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Raffi
Jul 25, 2017
Excellent!!!
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Dan
Jul 25, 2017
Great dealership. Salesmen were not pushy, everyone was very helpful and very patient.
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Jul 19, 2017
Great people to work with!
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Maria
Jun 23, 2017
They responded quickly. Thank you
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Jun 4, 2017
Awsome servirce,helpful personal.Very recomended.2 thumbs up.
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May 8, 2017
Best buying experience ever!
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Apr 17, 2017
my sales man was very helpful and worked really hard to get me the car i really wanted I will send everyone i no to champion motors
1 of 1 people found this review helpful.
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Dave
Apr 10, 2017
The sales people were very friendly and low pressure. The dealership responded quickly to my initial inquiry and at my visit seemed very high quality and professional.
1 of 1 people found this review helpful.
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Jeff
Feb 19, 2017
Wonderful car buying experience, no pressure, very honest and straight forward will any information and or answers to questions that I might have had. Found there vehicles to be in great condition, will be looking there again in the future.
1 of 1 people found this review helpful.
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Amanda
Feb 2, 2017
Great experience with Champagne Motors! I love my mini!
1 of 1 people found this review helpful.
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Jan 31, 2017
Did not end up buying the vehicle but all of the employees were very helpful and straightforward. I would look there again.
2 of 2 people found this review helpful.
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Jan 29, 2017
I didn't purchase however the communication was outstanding.
1 of 1 people found this review helpful.
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20
Jan 29, 2017
Excellent transaction! I got a great trade on my vehicle and we negotiated a fair price on the car I was purchasing. They followed-through on everything they agreed to and I will definitely be back for future car purchases.
2 of 2 people found this review helpful.
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Michael
Jan 15, 2017
Very informative dealer response, but we weren't interested in the car.
1 of 1 people found this review helpful.
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Nicole
Jan 11, 2017
Responded quickly but didn't want to answer questions without seeing the vehicle. Never pursued it further.
2 of 2 people found this review helpful.
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Greg
Jan 9, 2017
This was a great buying experience. They have a no haggle price. They are very professional and aggressive with their vehicle pricing.
3 of 3 people found this review helpful.
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Joe
Dec 23, 2016
They responded to our inquiry promptly. At the dealership they were very accommodating in helping to wrap this deal in a timely manner. Also, we live quite a while away, and they delivered the car to us, which was a big plus. We would definitely purchase another vehicle from Champagne Motor Car Company.
5 of 5 people found this review helpful.
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Curtis
Dec 8, 2016
I purchased my BMW 550 from them they also got me financing...car had some mechanical problems they fixed problems and made sure I was acomidated while repairs were done ERNIE /JOE/ TONY: great guys !!!!!!
4 of 4 people found this review helpful.
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Bryan
Nov 28, 2016
Very helpful made buying process efortless
2 of 2 people found this review helpful.
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Nov 7, 2016
Customer service was excellent. Fernando made buying a car from 2 1/2 hours away easy and painless. His co-worker Ernie stayed after hours to let us finish our initial test drive. Very satisfied with the car; very satisfied with the price.
3 of 3 people found this review helpful.
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Bill
Oct 24, 2016
Ok, back to me very promptly by email
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Oct 14, 2016
One of the better dealerships I've ever dealt with. Reasonable, honest, friendly, and knowledgable. Will be back for my next car.
2 of 2 people found this review helpful.
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Becca
Sep 26, 2016
The guys at champagne motor company were great to work with. Everything about buying the car was quick, efficient and professional.
1 of 1 people found this review helpful.
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Bob
Sep 15, 2016
Bought this car this morning and couldn't be happier. The car was pristine and had navigation, sunroof and so much more. Joe and Kenny were super personal with a no pressure sale. I had emailed about availability and got a quick response. I asked about the process for out of state buying and they responded that they do it all the time. When we got to the dealership we were treated like we had been friends for years and when we said yes the paperwork was completed quickly and they are taking care of everything from a good financing package to going to RI to take care of the registration process. Huge selection of great cars and they ship around the country. I would recommend them to anyone close or far.
4 of 4 people found this review helpful.
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Tammy
Sep 4, 2016
Can not say enough great things about Kenneth Champagne. Such a great experience, above and beyond coustomer service.
2 of 2 people found this review helpful.
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Al
Aug 22, 2016
Positive. No pressure. Spent time test driving several vehicles.
2 of 2 people found this review helpful.
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Robert
Aug 16, 2016
excellent response
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Ed
Aug 4, 2016
Just an inquiry on my part. They called the next morning
2 of 2 people found this review helpful.
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paul
Aug 1, 2016
Dealer responded in a timely manner and was very knowledgeable of the car.
1 of 1 people found this review helpful.
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richardj
Jul 28, 2016
Gus did respond in a timely fashion. I'm trying to find the time to meet with him.
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tom
May 28, 2016
they were very cool we could not agree on a price but I would shop there for sure!!!
0 of 2 people found this review helpful.
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Paul
May 28, 2016
I bought a car last weekend from Joe at champagne Motor Car. The staff was great, I was in and out quickly. It only took about an hr and a half. They were very helpful being it was my first time buying a car. I would recommend everyone to go see these guys. They have amazing cars for a very fair price.
1 of 1 people found this review helpful.
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Victor
May 12, 2016
No pressure environment , personable & professional , Great bunch of guys
1 of 1 people found this review helpful.
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Bill
May 4, 2016
Very nice conversation about the car. No pressure!
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Michael
Apr 8, 2016
Good job
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Ciro
Mar 29, 2016
Responded right away
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Angelina
Mar 25, 2016
Great dealer!! Sales guy very professional, friendly and I can't tell how happy I am with my new car!! The driver who delivered the car at my home was also very professional, took the time to explain me all the functions and set up the blue tooth. I would recommend this dealers to anyone!! Happy!! Happy!!
2 of 2 people found this review helpful.
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Antonetta
Mar 24, 2016
This dealer was very great in getting me the best deal possible.employees are very personable I had a great experience with the dealer I would do business there again.
1 of 1 people found this review helpful.
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william
Mar 9, 2016
The response was quick and detailed. However, the dealer didn't have possession of the vehicle posted thus I am still waiting to view vehicle.
1 of 1 people found this review helpful.
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Ken
Mar 3, 2016
Jeremy was great,helpful and not pushy. I would definitely buy a car from him.
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mark
Feb 7, 2016
Great
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Feb 4, 2016
Got back to me in a timely manner
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Jan 22, 2016
Wonderful communication and willingness to negotiate. Honest. Would not hesitate to buy here.
1 of 1 people found this review helpful.
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jim
Jan 4, 2016
did a great job making the buying decision easy and comfortable
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Oct 30, 2015
Great experience. .definitely will go there again..the staff was excellent
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Suejeil
Oct 23, 2015
They were phenomenal. Best service I've ever had. And trust and believe I know about customer service I've worked for dealerships for 10 years. Gus was beyond helpful and accomadating. The owner was super nice and it was a stress free environment. I'm in love with my car, and am extremely happy with my service. I will recommend them to everyone. I don't mind driving the hour just to get my service done by them. Thanks so much guys for everything.
2 of 2 people found this review helpful.
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Rachael
Sep 30, 2015
Ken responded quickly to my inquiries. His staff is professional and the dealership runs on integrity! So happy they had the car I was looking for.
1 of 1 people found this review helpful.
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Hal
Sep 2, 2015
Dirty cars. Tinted windows. One sales person who was on his cell phone the entire time we were there even though we had an appointment after driving an hour and a half t get there. Not good.
3 of 3 people found this review helpful.
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christian
Aug 24, 2015
Very good
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Joe
Jul 30, 2015
Kenneth was excellent to work with. I will be contacting him in my search for a new car.
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Grace
Jun 2, 2015
Prompt but didn't bug me!
1 of 1 people found this review helpful.
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alex
Apr 4, 2015
Great dealer, thanks for my Infiniti
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John
Jan 26, 2015
they were excellent to deal with
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Rob
Jan 5, 2015
Quick reply and very straight forward.
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Maureen
Dec 23, 2014
Dealer was excellent to deal with. Made an appt to test drive the car.After deciding to purchase, the dealer made arrangements to deliver to me the following day without any additional cost.
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Raul
Nov 26, 2014
Excellent
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Anand
Nov 6, 2014
Great dealer.
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Rob
Oct 27, 2014
Excellent across the board.. Great people,great service and top shelf, sexy cars! With the 4hr drive and I'll buy all my cars from Champagne from now on! Thanks fellas!
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Tony
Oct 23, 2014
Nice people car was not what I wanted
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Josh
Sep 10, 2014
Excellent
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luis
Sep 8, 2014
Great communication.friendly on the phone "
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Travis
Aug 30, 2014
Great people
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Kwasi
Aug 25, 2014
Great experience overall!
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John
Aug 20, 2014
Good responsive.
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Hank
Aug 3, 2014
Great, true to word everybody pleasant
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Ed
Jun 23, 2014
Responded quickly
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Art
Jun 23, 2014
Dealer `responded within minutes
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Greg
May 17, 2014
Got back to me quickly and provided information I requested
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Joanne
May 6, 2014
Excellent
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Sarah
Apr 24, 2014
Gus responded fast and even held my baby while I was filling out paperwork! First time I didn't get a migraine from buying a car was at this place!
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Jhon
Apr 23, 2014
Very good
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David
Apr 17, 2014
Enjoyed the transaction. Everyone was helpful and friendly. A good deal. Will go back.
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Cat
Mar 22, 2014
Fast response
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ryan
Mar 17, 2014
contacted next day
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Jim
Mar 16, 2014
Great experience. Was initially contacted in a timely manner with my questions answered directly. Never any old style tactics to pressure you to try to come in and buy a car from them just honest negotiations. I dealt with salesman named George who was so nice to deal with and ended up buying a used 2012 Lexus Rx350 for a very fair price. Would definitely purchase vehicles from Champagne Motors again...
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Dhanraj
Mar 3, 2014
Very fast replay
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Rosario
Feb 6, 2014
Very nice and accommodating people.
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Stephen
Jan 28, 2014
Responded to my inquiry within hours, knowledgeable, very helpful to my requests but not but not aggressive in promoting the sale. Vehicles seemed to be priced to sell
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john
Dec 31, 2013
Very professional and great service
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Nov 27, 2013
I bought a BMW 328xi from Champagne. They got me financed (!) and into the car I wanted in two days. All good. I cannot comment on their service, because the car has been perfect for the 2.5 months since I bought it.
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Michael
Oct 15, 2013
Dealer did respond that car was sold. Never contacted me with another car but figured they didn't have what I'm looking for. I am very impressed with carGurus. Will not look at anything CarGurus is not involved in. You guys are great to work with.
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Steve
Sep 30, 2013
very friendly professional staff.
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Michele
Sep 2, 2013
Very honest and easy to deal with. No nonsense! All staff were friendly and respectful. Would highly recommend!
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Roger
Jun 27, 2013
Quick contact from the dealer. Car was exactly as listed. Deal went down with no issues. I'm very happy with my car and the transaction.
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Gardner
May 23, 2013
Very quick response with plent of information concerning the vehicle
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kapil
May 13, 2013
Very helpful and cooperative...
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Lan
Feb 10, 2013
Awesome dealer. Good communicator, very helpful and very easy to work with. Will buy from this dealer anytime.
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frank
Feb 1, 2013
great job
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phill
Jan 9, 2013
very quick response 10min
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135
Dec 14, 2012
Owner very friendly as was Ernie the sales person. Car was not as advertised . It was dirty, broken tail light no heated seats as advertised. Dealership said it hadn't been to detail yet , then why is it out on the lot with the rest of the cleaner cars ? Long drive for nothing : (
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Jim
Oct 13, 2012
Quick response on getting my email info. I think within 15 minutes I had the phone call.
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Travis
Sep 30, 2012
The staff was very friendly and worked with me at every step of the process and made it go very smooth.
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Bob
Sep 27, 2012
Responded quickly, not much sales pressure and were polite to deal with.
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Ryan
Sep 25, 2012
Fast response
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helga
Sep 17, 2012
very prompt response to inquiry. Gus was very professional and knowledgeable, as well as courteous. All the other staff were very good as well.
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