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Central Union Auto Finance LLC
About Us
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Today 10:00 AM - 6:00 PM (Closed now)
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16403 FM 1325
Austin, TX 78728
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Feb 4, 2026
Very responsive dealer!
Mar 30, 2025
Very helpful & friendly.
Feb 22, 2025
They were very friendly and when I asked about paying option, they sent me a video explaining different way of financing, something that no other dealer does to explain pros and cons.
Greatly appreciated
Show older dealer reviews 12
This dealership is definitely a mom and pop shop. When I test drove this car it sputtered as I turned on the engine. I tried to give it the benefit of the doubt by trying it again but each time it’s as if the engine struggled to turn over. When driving the car it was not a smooth sounding ride. I really had high hopes for this car but it was just not to my standards or satisfaction.
Feb 10, 2025
Response from current dealership:
Heelo dear,
Thank you for taking the time to share your experience. We’re sorry to hear that the vehicle you test-drove did not meet your expectations. Customer satisfaction is very important to us, and we always aim to provide vehicles that are reliable and in good condition.
We appreciate your feedback and would love the opportunity to make things right. If you're still in the market for a car, we’d be happy to help you find one that meets your standards. Please feel free to reach out to us directly, and we’ll do our best to assist you.
Best regards,
Thank you for taking the time to share your experience. We’re sorry to hear that the vehicle you test-drove did not meet your expectations. Customer satisfaction is very important to us, and we always aim to provide vehicles that are reliable and in good condition.
We appreciate your feedback and would love the opportunity to make things right. If you're still in the market for a car, we’d be happy to help you find one that meets your standards. Please feel free to reach out to us directly, and we’ll do our best to assist you.
Best regards,
Fred assured me that the car was up to date in inspection and that there was “nothing wrong mechanically” with the car. Took it to the Honda dealership to check it before buying, it needed over $1,700 worth of work.
May 21, 2022
Response from current dealership:
Hi,
As you mentioned, you did a pre-purchase inspection at Honda's dealership. As we all know, Honda's or other big service department's labor rate is higher than other places. We did let you take the car to Honda because we were sure about the car that we were selling you. Please note, when you take the car to Honda, half of the invoice they give you is for the recommended services that needs to be done to the car, not necessary the faulty part that needs to be replaced. Even if you chose to catch up on the recommended services, it would cost one third of what they charge at big service dep
More ...
As you mentioned, you did a pre-purchase inspection at Honda's dealership. As we all know, Honda's or other big service department's labor rate is higher than other places. We did let you take the car to Honda because we were sure about the car that we were selling you. Please note, when you take the car to Honda, half of the invoice they give you is for the recommended services that needs to be done to the car, not necessary the faulty part that needs to be replaced. Even if you chose to catch up on the recommended services, it would cost one third of what they charge at big service dep
Oct 3, 2020
I did like this dealer, however I did not get an answer to my question until the vehicle was sold. It may have been my fault by not looking at my emails. I would very much buy a vehicle from this dealer if they have a vehicle I like for my son.
May 21, 2022
Response from current dealership:
Thank You for sharing your experience.
Sep 9, 2019
Good
May 21, 2022
Response from current dealership:
thank you!
Aug 21, 2019
Was friendly, worked with me, answered my question, the vehicle was clean. Will be returning.
May 21, 2022
Response from current dealership:
Please contact our office and share the reason you left us 4 star, we would love to know and improve as we go along.
Decent. Man knew the history of the car, gave me directions to the facility, and options about financing with them vs my own bank.
May 21, 2022
Response from current dealership:
Thank you for sharing your experience. Please contact our office and let us know how we can improve our service.
Contacted dealer who promptly sent an email indicating that the vehicle was still available. I called them 3 hours later to arrange a viewing & test drive and the person on the phone told me that they had loaned the car to a customer for the week...and to call back next week. Very odd - are they selling cars or just renting them out?
Apr 27, 2019
Response from current dealership:
Dear Tommy,
As a dealer I know myself responsible for those customers who already purchased a car from us. The customer who bought a car from us wanted us to fix some stuff on her car and we decided to help her out and give her free loaner car till we fix her car. We never had anyone complaining about buying a bad car or us not taking care of them after the sell. And unfortunately, you were interested in the car that she picked as a loaner car. I undrestant that we contacted you about the vehicle but we can't always keep everything organize and we can not neglect our customer and new buyers.
More ...
As a dealer I know myself responsible for those customers who already purchased a car from us. The customer who bought a car from us wanted us to fix some stuff on her car and we decided to help her out and give her free loaner car till we fix her car. We never had anyone complaining about buying a bad car or us not taking care of them after the sell. And unfortunately, you were interested in the car that she picked as a loaner car. I undrestant that we contacted you about the vehicle but we can't always keep everything organize and we can not neglect our customer and new buyers.
Mar 4, 2019
Fred was cordial helpful and sincere. He conducted himself in a professional manner.
Mar 5, 2019
Response from current dealership:
Thank you very much for your positive feedback
Dec 20, 2018
They where very helpful, and made things easy to understand. We where able to negotiate a Ford price. The dealer I was working with unfortunately didn't know English very well, but his son was available via phone for misunderstandings. Overall a positive experience.
Mar 5, 2019
Response from current dealership:
Thank you so much for sharing your thoughts,
Unfortunately on that day I wasn’t in the office and that’s why you exprianced a little discomfort from my employees lack of English. But I’m glade that you had a positive experience with us. I hope you enjoy your new ride.
Unfortunately on that day I wasn’t in the office and that’s why you exprianced a little discomfort from my employees lack of English. But I’m glade that you had a positive experience with us. I hope you enjoy your new ride.
Aug 22, 2018
Good and rapid response
Mar 5, 2019
Response from current dealership:
Thank you very much for leaving us a review, I wish you would’ve explain more on why you gave us a 4 star review so that we could improve ourselves.