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Coughlin Kia of Lewis Center
About Us
The Celebration Kia team would like to welcome you to our dealership on Route 23 in Lewis Center. Come check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you purchase, our professional finance team will help you get settled with competitive financing or a lease plan. When you’re looking for quality auto maintenance and repairs near Lewis Center, you can always count on the professional technicians in our service department, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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Today 11:00 AM - 5:00 PM (Closed now)
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5342 Columbus Pike
Lewis Center, OH 43035
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Dealer Reviews
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Show older dealer reviews 57
Jan 23, 2024
Super helpful and pretty new building!
Sep 20, 2023
We could not have asked for a better experience! Navada and Jordan were fantastic and we left w a beautiful new Telluride! Thank you guys!
Apr 2, 2022
Response from current dealership:
Hi Kay ~ Thank you for the 4-star rating. We are happy our Team could assist you by email and phone. We update our inventory daily; visit www.celebrationkia.com regularly to see if we received something within your budget.
Feb 20, 2022
Answered all of my questions in a professional manner and the buying experience was excellent
Feb 22, 2022
Response from current dealership:
Richard - Thank you for the 5-Stars. We appreciate your review!
Oct 20, 2021
great experience
Oct 25, 2021
Response from current dealership:
John - Thank you for your 5-Star review!
Seems to be a great deal
They were patient and not pushy
Didn’t expect to drive it home that night but we did
Oct 25, 2021
Response from current dealership:
GuruP239G - Thank you for the 5 star rating and kind words!
The dealer was very polite and knowledgeable. They were very helpful in answering my questions.
Aug 25, 2021
Response from current dealership:
Hi Guru9LD35Z, Thank you for sharing your review with us. We are pleased to hear that you had a good experience at our dealership!
I wanted to buy a car from them. They told me to come see the car so right before I left my house I gave them a call again. Someone told me they didnt have the car no more then. Few hours later I got a notification saying the car was sold. So I contacted them again and they told me they never had the car to begin with.
Aug 25, 2021
Response from current dealership:
Hi Wilcarlin, We apologize for the miscommunication. We appreciate your feedback.
Horrible dishonesty. I should have trusted the other
reviews. Was told the vehicle was available and went
to look at it upon arrival was told the vehicle was out
being driven and not available. I could tell it was a lie
because they didn't even know what vehicle I was
there to see. It's okay, I went to another Kia dealership
that morning and got exactly what I wanted. Save your
time and shop elsewhere.
I called about a car and was ready to purchase. The salesman was very nice, but after waiting 6 hours without hearing back, the salesman finally called and said it was sold to someone else. I wish the dealership had a better way of communicating if a car is unavailable and potentially sold to someone else so time is not wasted.
Aug 25, 2021
Response from current dealership:
Hi FollyMike, Thank you for your review, all feedback is important to us and we’re sorry to hear that you had a disappointing experience. It was not our intention to waste your time.
I did not have a bad experience here. My salesman was polite and helpful. I told him how excited I was about purchasing a specific vehicle. We spoke at 9 AM he was going to find out more information about it and get back to me. Throughout the day my husband and I called three or four times and the front desk assistant said everyone was too busy dealing with other customers. I didn’t hear back from him until late in the afternoon when he told me it was sold to someone else. The dealership needs a better way to hold, reserve, and communicate car holds to every sales person so interested buyers are not wasting their time.
Aug 25, 2021
Response from current dealership:
Hi WendyJernigan, Thank you for taking the time to share this with us; we value your feedback. We will strive to do better.
Do not respond properly I wasted my two days. I went there three times but came back without sei g the car . Always say car went for wash
Aug 25, 2021
Response from current dealership:
Hi shyamgorikapudi, I'm sorry we did not communicate well with you. We regret the inconvenience this caused you. We thank you for your feedback; it will help us improve our process.
Mar 31, 2021
The salesman was friendly and helpful. The Kia did not pass inspection so was not actually for sale. They offered to watch for one similar and to contact me if they found one.
Aug 25, 2021
Response from current dealership:
Hi Jacqueline, Thank you for your 4-Star review; we appreciate your kind words. We apologize that we could not sell that particular Kia to you due to its failure to pass inspection.
Arrian has been very responsive and is keeping me updated on the inventory I am interested in.
Aug 25, 2021
Response from current dealership:
Hi Kaririegle93, We are thrilled to hear that you are satisfied with Ariannan’s follow-up! We will pass your review along to her and tell her to keep up the excellent work!! Thank you for taking the time to share your experience.
Aug 25, 2021
Response from current dealership:
Hi Jeff, We appreciate your 5-Star review. We are happy to know that Kyle was responsive and professional during your interactions. We will tell him to keep up the great work!
Called those guys 2 days in a row, told them
I will make a down payment and fly in to pick up the truck. Even though the truck was still for sale, the sales manager refused to sell to me, told me I have to come in to buy it. Really you guys are still not in the 21st century? Stay away from this dealership.
Aug 25, 2021
Response from current dealership:
Hi Gunther, Thank you for sharing your review with us. We apologize that our procedures do not meet your expectations.
Dec 9, 2020
The dealer was very quick to respond and to help me set up an appointment to do a test drive. The vehicle was the exact way it was described and was ready for me when I went in for the test drive. The staff was very nice to me when I went in to see the vehicle. It was great that they worked with me to get the vehicle. I would recommend my friends and family here.
Aug 25, 2021
Response from current dealership:
Hi Courtney, We can't thank you enough for the kind words about your experience at our dealership! We appreciate your business!!
Was told I could get the car and just needed to bring paperwork and car insurance. While trying to get insurance I needed the vin and the car was no longer online. They didn’t even tell me it wasn’t available when they knew I was driving over a hour. Finally my sister got someone on the phone that said the car sold the night before.
Aug 26, 2021
Response from current dealership:
Hi TGudger, We regret that you were not properly updated about the status of the car. We appreciate your feedback and apologize for the inconvenience.
Dec 30, 2019
This car was misrepresented in the ad. It’s a nice car but not the cream puff it’s described as. It has impact damage on the rear bumper and cracks in the drivers leather seat. I drove over two hours to get there and the managers simply wasted my time.
Mar 5, 2019
Helpful and was nice.
Feb 5, 2019
Helpful and accommodating. Easy to work with. Thank you again
Jan 27, 2019
Excellent response, seller s helpful but not
aggressive. Purchased another car closer to
home.
Dec 10, 2018
They didn't want to come down on the price of the car it had some frontend damage not shown in the on line picks. I will shop elswhere
Sep 22, 2018
Quick response, no pressure to buy.
Jun 22, 2018
Very good
Jun 2, 2018
Very responsive. Decided not to buy a car for 3 more years from now.
Great but I decided to not buy a car at this time.
May 9, 2018
Nice selection
Apr 22, 2018
I went to the dealership to look at the vehicle. The outside of the vehicle was nice, but the inside in the back had damage: lots of scratches and dents and the current price does not take that into consideration and the dealership was not willing to negotiate the price.
Apr 12, 2018
Questions were answered no pressure friendly response
Mar 9, 2018
Responded quickly and answered all my questions!!
Feb 18, 2018
We're very helpful and were easy to consumate my transaction...would recommend them to anyone.
Dec 15, 2017
They were great....replying about the vehicle the person's name was Paul. Replied instantly with information. However the car sold before I could get to it.
Dec 14, 2017
I was contacted very quickly in regards to my inquiry. Communication was great. I didn't buy a car from them only because it sold.
Nov 29, 2017
Spencer Thompson contacted me numerous times and was very nice and helpful. My husband was in Columbus and went to see the car and Spencer was helpful during his visit. Great customer service so far!
Oct 9, 2017
Great! Nate, Kyle and Herb were super helpful.
Sep 2, 2017
The sales rep I worked with was really great. Him and the finance manager
were also kind, informative and easy to work with.
Jul 1, 2017
Super
Jun 27, 2017
Easy no hassel buying experience. Would recommend.
Jun 6, 2017
Great guy who was patient and willing to answer my questions
May 28, 2017
I had a great experience!
Sep 12, 2012
Call . Not the car I wanted
Aug 17, 2012
good