Cavallaro-Neubauer Chevrolet

Great dealer

Very easy to work with and Laurie was fantastic in assisting a first time automobile purchaser.

They don’t have the car that is being advertised . I heard from a sales team member apologizing that they don’t have any new Chevy bolts and are only taking names for a waiting list yet the ad is still here as if they have a specific car available. Misleading and a time wasting endeavor. This is disrespectful to their potential customers. I’m looking elsewhere.

good

I had a great experience at the dealership. Laurie, the sales associate was more than helpful and knowledgeable. The vehicle was just as described and pictured. I would highly recommend Cavallaro- Neubauer to anyone looking to purchase a vehicle.

Salesman was very nice. He gave me the information I needed.

They responded right away, very pleasant and accommodating, however the vehicle was not within my price range. Had they had a vehicle on the lot that met my needs I would have made the trip up to their dealership.

Salesmen Tommy Kress did a exceptional job explaining details and make me good deal. Gave me fair price for my trade and over all was impressed with whole dealership. Only thing I can say is that I would have liked to be introduced to sales manager and service manager for any future service or issues. Thanks to all!

Very professional and informative

Polite, responsive

The car I asked about was sold by the time I got there. My original salesperson wasn’t there due to a family emergency so someone else took over. I thought she was another customer when I walked in, not very professional. Was originally rude and made me feel like I was crazy when I asked to see the car, like she never even knew it was in stock, or had been. Things got better until I left and researched the car she ended up showing me and I found the same exact vehicle with 20,000+ miles less but only $1000 more. She became rude again when I told her about it. I won’t be doing business with them. There’s no reason for a salesperson to be rude and make you feel like an idiot.

Said they get back to me and never did. I hate when someone cant keep there word.

I purchased the Volt they advertised and will be picking up tomorrow. CN Chevrolet has been very professional and gave me the best deal overall and I’m pleased with the experience.

Did not end up buying but they were helpful.

Staff was great! I highly recommend using them! I felt like I wasn’t pressured at all!

Cavallaro - Neubauer Chevrolet Buick 4/14/2018 Reason For Visit Sales (Used) "DONT BOTHER! RUDE STAFF!" Stay away! Drove nearly 2 hours to look at a used truck. After 10 minutes of "negotiations" without them moving one cent from their asking price I left. Surprisingly, Art, my "salesman" called me next day and said he still hoped to make a deal. I immediately came up $500. Took him 24 HOURS to reply... When he finally returned my call, they had dropped $500. I immediately came up another $1500. Thinking the ball was rolling now. He told me he'd call me back...THAT WAS FOUR DAYS AGO.. Looks like these guys are willing to deal with saps who pay asking price and don't mind giving away their trade-ins. They have certainly lost the "Art" of negotiating....and my potential business.....

they could not answer a simple question , there like come in , I told them I had to work the over night due to a co worker family matter and I could not get in at that time , the question was why is there sonic 24,900 but doan had a the same car just red for 20,000 that all , then I got the run around , need less to say I am not buying any car from them .

They got back to me right away.

Great experience. Had a wonderful salesperson named David. He and the entire staff worked hard to meet all my requirements and pricing. They met my price and I bought the car. Thanks to all of them.

They communicate very well and are responsive to information requests.

I purchased this vehicle, they were amazing to deal with.

I didn't purchase a car from here because it was too far away from me, if they had a program where they brought the car to you I might have purchased through this dealer. Sales rep was super nice and I spoke with them a few times. The distance is what my issue was.

The salesman responded very quickly and very accurate on the information on the vehicle that I was I'm interested in

Great to work with, and Salesman was very knowledgeable!

Contacted me promptly.

Very responsive

I let Kevin know what I was looking for in a car. He was very nice to talk to on the phone. I have not bought a car yet we have to wait for the bank.

Friendly and patient

Great to deal with. Price reduced at time of sale. Very straight forward dealing.

professional

Excellent

responded quickly and was very helpfull

The dealership responded quickly with and email and followed up with another email. Not pushy, so I appreciated that.

Easy transaction. Good customer service.