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Today 7:00 AM - 5:30 PM (Closed now)
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Cassill Motors
About Us
At Cassill Motors, we steadfastly deliver on the promise of being your friends in the car business. Since 1972, we’ve build our business on quality, dedication, integrity, and hard work. As a family owned business in the same community for over 53 years, we have become a brand that people know and trust throughout the decades. We continue to strive to meet the automotive needs in eastern Iowa with our dedication to servicing a vehicle and serving our customers both before and after the sale. Our Life Time Engine Warranty sets us apart from other dealerships in the eastern Iowa and is included for free with every qualifying vehicle. As a No Hassle / No Haggle store, we are commited to transparent pricing on all vehicles.
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Today 8:00 AM - 8:00 PM (Closed now)
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2939 16th Ave Sw
Cedar Rapids, IA 52404
Our Amenities
- Service, Sales, Rentals, Collision
- Coffee, popcorn, ice cream, cookies, bottled water
- Shuttle service
- Lifetime Engine Warranty on all qualifying vehicles
- Free one year of Car Chief
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Service Info
Service Hours
Dealer Reviews
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Feb 7, 2026
I was looking at a Car after 1 day of speaking getting my financing done Kristy and Todd did a great job I was going to get the car shipped I was told it was sold to some one else — no one knows why I was puzzled to say the least after speaking to the Sales Manager O Well live and learn Never Experienced anything like this
Feb 9, 2026
Response from current dealership:
Thank you for taking the time to share your experience. We’re glad to hear that Kristy and Todd provided great service while helping you with financing—that part truly matters to us.
We do want to clarify that, as a dealership, we’re unable to hold vehicles without a completed purchase agreement and deposit. Because our inventory is available to customers both in-store and online, vehicles can sell quickly, sometimes before arrangements like shipping are finalized.
We understand how disappointing and confusing that can feel, especially after spending time working throug
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We do want to clarify that, as a dealership, we’re unable to hold vehicles without a completed purchase agreement and deposit. Because our inventory is available to customers both in-store and online, vehicles can sell quickly, sometimes before arrangements like shipping are finalized.
We understand how disappointing and confusing that can feel, especially after spending time working throug
Feb 22, 2025
Response from current dealership:
Thank you for taking the time to share your experience. I want to address your concerns directly and provide some clarification.
The pricing history you referenced is unfortunately not controlled by us but rather by CarGurus. In this case, the price history you saw was actually from the previous dealership before we acquired the vehicle. When we listed it for sale, we priced it based on our own market data and pricing strategy—not what the prior dealer had it listed for.
I completely understand how this could be frustrating, especially if the information online made it seem like we
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The pricing history you referenced is unfortunately not controlled by us but rather by CarGurus. In this case, the price history you saw was actually from the previous dealership before we acquired the vehicle. When we listed it for sale, we priced it based on our own market data and pricing strategy—not what the prior dealer had it listed for.
I completely understand how this could be frustrating, especially if the information online made it seem like we
Jan 3, 2025
5 star
Jan 6, 2025
Response from current dealership:
Thanks for the great review! Thanks for doing business with Cassill Motors.
Dec 28, 2024
Very pleasant made me feel like one of the family
Jan 6, 2025
Response from current dealership:
Thanks for the great review! We are glad you felt welcomed and valued. Our customers satisfaction is always high priority and we are glad we could make you feel like family.
Show older dealer reviews 15
Mar 13, 2019
Outstanding
Aug 28, 2024
Response from current dealership:
Thanks for the great review! We appreciate it!
Nov 28, 2018
Fast response and follow ups.
Aug 28, 2024
Response from current dealership:
We are glad you had a friendly and efficient experience. We appreciate you taking the time to leave us a good review and doing business with Cassill Motors. We hope you'll come back for all your vehicle needs.
Apr 22, 2018
Best car buying experience I have ever had. Each employee I dealt with was professional and polite. They made the right decision for me to meet my financial needs. Would highly recommend there business.
Aug 28, 2024
Response from current dealership:
We appreciate the good review! We always strive to give great customer service and make sure our customers feel heard, appreciated, and valued. We are glad you are so satisfied with our team and we are glad we will get to see you back in the future!
Apr 14, 2018
Very good communication
Aug 28, 2024
Response from current dealership:
Thank you for the fantastic 5-star review! We're thrilled to hear that our team was able to meet your needs and answer all your questions. It's great to know that you're satisfied with both the service you received and the performance of your car. We're committed to keeping your vehicle in top shape and are always here to help with anything you need. Thanks for choosing Cassill Motors—we look forward to continuing to serve you!
Apr 1, 2018
Quick to respond
Aug 28, 2024
Response from current dealership:
We always strive to provide a great customer experience - from our sales and service teams, to fresh cookies and frozen treats and hot coffee in the customer lounge area.
Thanks for continuing to come to Cassill Motors. We love being your friends in the car business.
-The Cassill Motors team
Thanks for continuing to come to Cassill Motors. We love being your friends in the car business.
-The Cassill Motors team
Aug 28, 2024
Response from current dealership:
Thank you so much for the 5-star review! Your support means the world to us at Cassill Motors. We're thrilled to know you had a great experience, and we look forward to serving you again in the future. If there's anything else we can assist with, don't hesitate to reach out. Thanks for choosing us!
-The Cassill Motors Team
-The Cassill Motors Team
Jan 23, 2018
Replied quickly with information regarding the vehicle I was interested
about. Extremely respectful and answered all my questions:)
Aug 28, 2024
Response from current dealership:
Thanks for the great review!
We are glad you have had great service at Cassill Motors.
We hope to see you again for all your vehicle's needs and maintenance.
Happy driving!
-The Cassill Motors Team
We are glad you have had great service at Cassill Motors.
We hope to see you again for all your vehicle's needs and maintenance.
Happy driving!
-The Cassill Motors Team
Aug 28, 2024
Response from current dealership:
Thanks for the great review and for doing business with us. We appreciate you.
-The Cassill Motors team
-The Cassill Motors team
Jul 25, 2017
The guy I talked to was nice. The manager on the other hand.... I tried to negotiate to bring the price down because it showed an accident on the vehicle and cargurus showed it being over priced. The guy I talked to supposedly talk to his manager and said they would take $500 off if I signed up for some kids thing. Looking at their website they were running a promotion. If you signed up for some school supply thing they had for kids you would get $500 off the purchase of a vehicle. That was their counter offer they were trying to give me. I ended up getting the same vehicle withe a few more miles for about $3000 less from a smaller dealership. My advice is if a car dealership doesn't negotiate, and I mean really negotiate. Keep looking and go somewhere else.
Jul 28, 2017
Response from current dealership:
Hi Charles! I appreciate your honest review! I hope my manager reminded you that price is only one factor in any purchase. (Service and quality being the other factors) I can understand that you like to negotiate, but I would encourage you to consider one thing: If we immediately started lowering our price - over the phone, sight unseen - what would that say about our integrity in our pricing? We price our vehicles based on fair market value, the options, and the condition of the specific vehicle. We specialize in high quality and great service, and we don't play games. Yes, our vehicl
More ...
Aug 28, 2024
Response from current dealership:
Hi,
Thanks for sharing your thoughts with us. We always strive to have the most up to date inventory listed on our site. We have changed many internal processes over the last few years that make this less likely to happen. However, there are times when someone wants to test drive and purchase a vehicle that they see online but someone else has come to the dealership and purchased it before them.
When you see something you like online and it's not here, we can always order one for you using our "Used Car Factory" process. It's an easy way to pick exactly what you want and need and
More ...
Thanks for sharing your thoughts with us. We always strive to have the most up to date inventory listed on our site. We have changed many internal processes over the last few years that make this less likely to happen. However, there are times when someone wants to test drive and purchase a vehicle that they see online but someone else has come to the dealership and purchased it before them.
When you see something you like online and it's not here, we can always order one for you using our "Used Car Factory" process. It's an easy way to pick exactly what you want and need and
Dec 23, 2016
they responded with in 12 hours left me contact info, pleased with their
response
Aug 28, 2024
Response from current dealership:
Thank you for giving Cassill Motors a 5 star review! We love to give excellent customer service and we are glad you experienced it firsthand. Thank you for purchasing with us. When you are ready for your regular vehicle maintenance, we'd love to see you back again!
-The Cassill Motors team
-The Cassill Motors team
Nov 15, 2016
They are located 75 miles from myself. Very friendly, but unable to get
down to see the car.
Aug 28, 2024
Response from current dealership:
Thank you for your kind words! We appreciate you considering us despite the distance. We're sorry you weren't able to make it down to see the car in person. If you ever find yourself closer or if there's anything else we can assist with remotely, please don't hesitate to reach out. We're here to help however we can!
Aug 28, 2024
Response from current dealership:
Thank you so much for your five-star review! It means the world to our team to know that we were able to meet your expectations and provide you with excellent service.
Warmest regards,
-The Cassill Motors Team
Warmest regards,
-The Cassill Motors Team
Sep 20, 2016
They were very quick about responding back to my questions and very friendly
Aug 28, 2024
Response from current dealership:
We appreciate you doing business with Cassill Motors and the great 5 star review! Thanks for shopping and buying with us! We hope you enjoy your new ride and come back and see us for all your vehicle maintenance needs! Best wishes and happy driving!
-Cassill Motors Team
-Cassill Motors Team
Mar 25, 2016
Very good. no pressure at all.
Aug 28, 2024
Response from current dealership:
This review is the kind of review we love to hear! We love helping people find the right vehicle at the right price. We are so thankful for people like you who shop and buy with us and take the time to leave us a review!