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Dealer Reviews

Based on 17 reviews
All reviews are verified visits to the dealer. – Learn More
Oct 20, 2025
As advertised.
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Jul 5, 2025
Ryan and Weston helped get me into the car of my dreams, from across the country! I live in Buffalo, NY and they made buying a car SO easy! I've bought Fiats from more local dealerships and Carvana, yet buying this car all the way from Oregon was the least stressful purchase! The car arrived on time and even better than expected!
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5
Jul 5, 2025
Ryan was terrific to deal with, left me alone with the vehicle I was interested and was always available to address my questions or concerns. I would highly recommend him to anyone looking to purchase a quality used vehicle.
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May 4, 2025
Wonderful
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May 3, 2025
Responded quickly. Still working with him.
1 of 1 people found this review helpful.
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Apr 27, 2025
Great experience with Cascadia Motors! Did not purchase the subaru, but did purchase Honda crv that I love. I would highly recommend Cascadia motors.
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Apr 27, 2025
Response from current dealership:
Thanks Ashley!
Mar 20, 2025
Dealer was courteous, professional and eager to help
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Mar 16, 2025
Replied to us really fast. Professional and nice.
1 of 1 people found this review helpful.
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Laurie
Jan 21, 2025
Ryan was super quick to respond, very professional and knowledgeable. The process was easy and smooth. I would highly recommend Cascadia Motors to anyone looking for a good used vehicle.
1 of 1 people found this review helpful.
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20
Sep 7, 2024
Friendly
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Sep 2, 2024
Response was quick!
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Aug 31, 2024
Great communication, very responsive.
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GC
Aug 14, 2024
Dishonest. Had a deal in place with sales man "Jay" with him directly communicating with owner "wesley". We were asked to come back in an hour and do paperwork. Came back and "Wesley" said no deal was in place and they could not do the deal at the price we previously agreed upon. I asked for Jay to come to the office, he did, and confirmed that the owner previously agreed to the deal and even suggested the price we agreed upon. Wesley, the owner, refused to honor his word... Keep this in mind as you speak to sales there that the owner will try to raise the price AFTER the fact.
1 of 1 people found this review helpful.
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Aug 16, 2024
Response from current dealership:
Jay is new to car sales. Him and I had a miscommunication. This is not something we did on purpose, nor is it a regular practice. I totally understand your frustration. We goofed up and I accept responsibility. But when you began to threaten with leaving us a bad review (multiple times) is when us working it out in your favor went off the table.

Lastly, take a look at the rest of our reviews. Do you honestly think we could maintain the reputation we have, let alone stay in business, if I was re-negging deals on a regular basis? You’re fully entitled to say “hey this happened to
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Aug 12, 2024
Awesome dealership, quick response! Would recommend
0 of 1 people found this review helpful.
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Jerry
Jun 17, 2024
Overall positive experience.
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May 8, 2024
Great thank you
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Richard
Apr 18, 2024
We liked the car. We made a fair deal and we purchased the car. Ryan was very good to work with. The quality of the product seems very good, but time will tell.
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Bruce
Mar 20, 2024
Responsive and courteous
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Jim
Feb 16, 2024
Haven’t bought a car but they responded quickly with no pressure to buy and answered my questions.
1 of 1 people found this review helpful.
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Saul
Jul 20, 2023
It was a great experience
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Dianna
Mar 26, 2023
Ryan was super helpful and responded to my calls quickly the whole experience was painless easy and didn’t take all day like it has in the past . I got the car I’ve always wanted and am super happy. I would use this dealership again and will recommend to friends and family. Thanks again Ryan you have changed my mind about salesmen and will be receiving many great referrals from me
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Aug 3, 2022
They reached out to me in a timely manner.
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Kimberly
May 9, 2022
Ryan was prompt with an email response and setting up an appointment. Weston was a no pressure salesman and friendly. He allowed my husband and daughter time to drive the car and discuss their options. They were pleased with their experience and very much appreciated the no pressure approach to purchasing the car. We have searched for a car for months and appreciated that this car was clean and ready to test drive. Thank you for a good experience.
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Amy
Apr 28, 2022
Ryan was very helpful, courteous, ready to work with us and just overall a pleasant fellow. Our experience with Cascadia Motors was excellent and we would return in the future with our auto needs.
1 of 1 people found this review helpful.
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Louis
Mar 1, 2022
Very accommodating
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Dec 30, 2021
Very nice people. Very quick process
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cesar
Nov 11, 2021
The best of the best
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Oct 18, 2021
Ryan was great to work with. Easy communication, simple transaction. Would consider repeat business.
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30
Jul 8, 2021
Contact with Eddie as him to have the underneath of the FJ Cruiser inspection for RUST this car was used in Colorado New Mexico both states use liquid salt to melt snow the salt really RUST cars Eddie said he would get back I was pre approved through Capital one and Westside to buy this FJ Cruiser if it checked out I guess it DIDNT PASS beware of this dealership beware of RUST deadly to a vehicle This dear ship states that they don't employ a salesman named Eddie? One thing I would like to add for customers shopping for a vehicle do not do it on line. The dealerships are in the business main goal selling there inventory. So if the dealership receives a bad review it makes the dealership look shady? What ever this salesman name was? I have no reason to want to write a bad review. But what I do know when I received the pictures no way was I going to purchase there FJ Cruiser
2 of 2 people found this review helpful.
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May 23, 2022
Response from current dealership:
We have never had anyone in our organization named Eddie and we do not work with Capital One. I think you have us confused with another dealer ship. There is another store in North portland that has a very similar name to ours. That may be who you are thinking of. We've only had a handful of FJ cruisers in the past year or so. And I would remember if one of them was a rusty midwest/east coast vehicle. Plus we don't keep rusty vehicles. I just rejected a car last month due to rust issues.
Jul 7, 2021
The employee named Ryan wouldn't let me walk in to see the vehicle on my own time. Said I had to make an appointment. I asked if this was because he was paid on commission and worried he might not get my sale if I came in on his off hours. He was upset by this and said if I didn't understand the rules then I wouldn't be a good fit to make a purchase with them. On top of that his emails were full of grammatical errors and just downright sloppy. Good luck Ryan, I see the car I was going to buy is still available...not really surprised though.
4 of 4 people found this review helpful.
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May 24, 2022
Response from current dealership:
Hey there. It clearly states in our listings that we show our vehicles by appointment. We do this because we only have only have one salesperson working at a time and we want to be able to give each person the best experience possible. Most folks have no problem with this policy. We also understand this doesn't work for some people. But that does not entitle them to change the way we have done business for years and we are not interested in entertaining any kind of argument regarding this policy.
Keri
Jun 17, 2021
We drove the vehicle we wanted. Didn't get impression they were eager to sell. Car needed to be cleaned bad! Not a good overall impression
2 of 2 people found this review helpful.
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Jun 6, 2021
Friendly, still in the process of making a deal, fingers crossed
1 of 1 people found this review helpful.
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Mar 26, 2021
Ryan was awesome and they even did an oil change for my other vehicle
1 of 1 people found this review helpful.
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Mar 11, 2021
Good people
1 of 1 people found this review helpful.
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Francois
Feb 25, 2021
Responsive and helpful.
1 of 1 people found this review helpful.
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Tom
Jan 31, 2021
Courteous no pressure sales rep. Car sold before I got back with them.
1 of 1 people found this review helpful.
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Dec 25, 2020
Rude, presumptuous, greedy. Treated me like a uneducated, dumb blonde With no experience or financial credibility. He confused information, didn't check his facts, or his voicemail which was always full. Didn't check his correspondence. Acted like trying to buy a car from him would be impossible, and even though I live several states away he acted like I should have jumped a plane, train or automobile (except his) to give him money. Never asked any pertinent information. The last thing I received from him he assaulted me with what I concluded to be his version of excuses for not careing about customers in general, and said he would not sell the vehicle to me, and in fact he then said it had sold. Which of course it had not. It was very upsetting but not a big surprise since I've come to realize the whole CarGurus system has some serious flaws unless of course your ready to pay cash for a car you've never seen in person, let alone driven. I give 3, of 4 dealerships a zero rateing
4 of 5 people found this review helpful.
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Brian
Dec 6, 2020
Prompt and friendly
1 of 1 people found this review helpful.
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David
Dec 3, 2020
Great
1 of 1 people found this review helpful.
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Sep 30, 2020
They responded quickly about my inquiry. I was able to test drive the car the next day and they gave me a reasonable offer on my trade in.
1 of 1 people found this review helpful.
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Aug 14, 2020
Great communication and Negotiations. Listen and replied swiftly, went above and beyond!
1 of 1 people found this review helpful.
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Jul 12, 2020
They were very nice. Response was right away.
1 of 1 people found this review helpful.
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Roberto
Jun 6, 2020
Was a simple and great experience
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Gina
May 25, 2020
Weston was helpful and courteous. We had a good experience and highly recommend him.
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May 4, 2020
Car had already sold
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Mia
Apr 11, 2020
I love my car! In great condition for the year and mileage! The dealership was amazing and the process went by so fast! I’d recommend Cascadia Motors to anyone who is looking for a car!
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Apr 10, 2020
Great
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David
Mar 10, 2020
The EV was as advertised. Even though I drove an hour to get to the dealership, there was no pressure or any hint of using the long trip to sell me the car. I was prepared to walk away if I detected such an effort. The EV had more than enough charge to get me home with energy to spare. Great deal, great car, great dealer!
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Feb 18, 2020
Weston was honest, not pushing, informational, knowledgeable and friendly. Though I didn’t buy that car I would buy from him.
1 of 1 people found this review helpful.
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Carson
Feb 13, 2020
Great to work with , owner just hard working real guy ! Selling cars
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Feb 11, 2020
Very good experience! We bought a car from them.
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Justin
Jan 26, 2020
I love my new car! Excellent service & salesman! I'll be back indeed!
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Samuel
Nov 24, 2019
Good communication able to set up meeting great car
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Nov 5, 2019
Cool car love to have it
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swt
Oct 26, 2019
Great experience at Cascadia. So happy to have found them on CarGurus. I found a beautiful car that is perfect for me.
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Jason
Aug 21, 2019
Wonderful
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May 19, 2019
This was a pleasant and very low key experience. We went and saw the car, drove it and placed a down payment on it and picked the car up two days later.
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Earl
Jan 13, 2019
Wanted a dealer who would take my car in trade, they were not interested and I’m not interested in selling my car myself. Not a negative experience, just could not conclude a deal.
0 of 1 people found this review helpful.
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Dec 27, 2018
The dealer was extremely helpful and nice. This dealer is also particularly ethical, something he is well known for. Unfortunately, another couple wanted the same car we did, and because the dealer had promised them the car they bought it before we could. Even though we lost out on this deal, we would gladly work with this dealer again. He is the best, as his many, many positive reviews attest.
1 of 1 people found this review helpful.
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Charles
Dec 11, 2018
I am not in The States presently but will return soon. My wife and I wanted to purchase a car before we arrive back home and we wanted another Prius which will be our 3d one. Cascadia communication over the matter has been so positive that we sent a friend to the dealership test drive the car. We've never bought a car "sight-unseen", before but because we feel so positive about Cascadia and the gentleman we have been dealing with over the internet we are taking the chance that all will turn out well. Thanks, Cargurus for the great recommendation!
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Aristotel
Nov 17, 2018
Helpful and eager to sell.
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Bruce
Nov 6, 2018
I had two questions for the person who responded, and he did not know the answer to either one. I would have thought he would try and get back to me with the requested information or some reasonable explanation later. Q1: What was the reason the car had so few miles on it? Q2: What was the reason it had been owned twice in the course of only 16,000 miles and still had only 16,000 miles?
2 of 3 people found this review helpful.
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Dennis
Oct 17, 2018
Quick response; great photos, great prices
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Paula
Oct 16, 2018
Westin was honest and forthright, really easy to talk to.
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Oct 16, 2018
good follow up, let caller know that i was just admiring the car, but didn't get all pushy on me which i definitely appreciate
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N
Aug 28, 2018
Very quick response even with a time difference.Open and honest and personally.! I think they are awesome.
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Robert
Jul 7, 2018
I couldn't be happier with the service I received from Weston. And the car is absolutely fantanstic!!
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Jul 6, 2018
Weston went over and above expectation in providing service, knowledge, and help in acquiring our new car!! Rest assured my next purchase will be with Cascadia!!
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Apr 14, 2018
Just bought a 2006 freestyle, really like working with Weston @ cascadia motors. Would definitely recommend them if your looking for a well priced car.
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Dogyu
Apr 10, 2018
yes good folks answered questions
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Sharnell
Apr 1, 2018
Very nice to work with.
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Mar 20, 2018
Open Sunday's. Nice, convenient. Kind staff.
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JustAnotherGuy
Mar 2, 2018
Weston was great to work with! Easy going, honest, the experience was straightforward and simple. I’d buy from him again!
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50
Feb 27, 2018
I contacted Cascadia Motors in regards to a 2006 Lexus GS 300 RWD. I had questions regarding this vehicle and they answered promptly and accurately. They are also very honest. In one conversation I was advised that someone had put down a deposit on the vehicle and Cascadia would let me know if the deal fell through. Well, obviously they were telling me the truth, because the next the vehicle was no longer in their inventory. I believe they can be trusted. Thanks Cascadia, Tony
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Geoff
Feb 2, 2018
Good very responsive
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jack
Jan 22, 2018
Great. Got a chance to test drive. Good experience.
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Larry
Dec 13, 2017
Weston was very patient and helpful. Even though I didn't end up purchasing a vehicle at this time, I will most certainly be back.
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Johnny
Dec 4, 2017
Weston was nice and helpful even though my test drive showed that the car had an issue i told him about it and he fixed the problem right there ans then, now the check engine light came on while driving home and they’re fixing it free of cost
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Nov 26, 2017
good experience. dealer was very easy to work with.
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Oct 31, 2017
good
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Alexandra
Oct 16, 2017
Responded to me very promptly!
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Oct 11, 2017
Weston was very easy to talk to and answered all of our questions. We will be back when we make our decision of purchasing a car.
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dave
Jun 6, 2017
Answered all my question was very fast to respond.
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Michael
May 4, 2017
Cascadia responded very quickly to my questions. Unfortunately the car was already in the process of completing the sale so I was not able to complete the purchase.
0 of 1 people found this review helpful.
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liz
Apr 6, 2017
Wow, i have never had a smoother, SHORTER transaction process than this. Weston is great, knowledgeable and very helpful. He listened to what my needs were, answered all our questions, and truly got the financing that worked for us. I will DEFINITELY be going back here first when time to buy my next teenager's car (or even my own!). If you don't want to sit there 8 hours in a dealership haggling over prices, talk with Weston first. See what they have in stock or let Weston know what you're looking for. Not only will you get a well-checked out ride but in much less the time.
2 of 2 people found this review helpful.
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5
Apr 5, 2017
Great experience shopping at this dealership. I test drove a very nice Mercedes but did not purchase it - only because it was a color I could not stand. Good car! Good price! Good experience!
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Shannon
Nov 18, 2016
Did not end up buying from this dealership, but the owner seemed very nice.
1 of 1 people found this review helpful.
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Bruce
Jul 12, 2016
Had a great experience with Weston. No pressure. He took care of obvious problems and was very accomodating in arranging pickup of vehicle. Will go back if he has a car in his inventory, I am interested in.
3 of 4 people found this review helpful.
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Dan
Jun 10, 2016
Chill, straight up. Ability to close quickly. Honest.
1 of 1 people found this review helpful.
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Nathaniel
May 11, 2016
I called in the AM and told the salesperson I would be there by 5PM after work to see the car. When I got there, the owner, Weston, told me that someone had already come by and put a $500 deposit down on the car, and that he must have written down my phone number incorrectly. I had seen an add for a 2000 93 Saab convertible, that I thought might be a good car for my son. The car ran very well and only had 52,000miles on it. Weston strongly discouraged me from having a mechanic look at it, stating that they usually find fault and recommend repairs that are unnecessary. He told me that if I wanted to reserve the car until I had my mechanic look at it, it would require a $500 deposit, that would be non-refundable regardless as to what the mechanic said or whether I decided to buy it. I had them put the car up on the lift and there was an obvious fluid leak, which I believe was due to a faulty rear axle seals. I asked him if he was willing to come down on the price, and he said he thought he had under-priced the car, and remained firm on the price. He finally told me he would allow me to take the car off the lot to have my mechanic check it out, but only on a weekday (a workday). When I got home I checked the Kelly Blue Book price on the car and found that the car he was selling for $5900 was at best valued at $2900 (the dealer's selling price) in good condition with $52000miles on it. My mechanic told me that Saab's are difficult to work on and have frequent problems and suggested that just about any non-exotic 2000 vehicle, regardless of the miles, would sell for less.
3 of 5 people found this review helpful.
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May 12, 2016
Response from current dealership:
I would like to respond to your review point by point.

You are absolutely right that we failed to inform you that the car you were originally coming to see had been sold. I had incorrectly written down your phone number so I couldn't get ahold of you. I understand if you don't believe me cause car dealers do that sort of thing. So that is totally my bad.

I never said that taking the car to the mechanic requires a $500 non-refundable deposit. You wanted me to hold the car and not sell it until you got it checked out by your mechanic. I said that if you wanted to hold the car that it woul
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Jeremiah
Sep 10, 2013
Great customer service. Few problems with car right off the lot, like blower motor for heater/ac. Also a break light and high beam light out.and the key remote didn't work. I talked to them the same day and they are taking responsibility and fixing everything for me without charge. After extensive research I feel their cars are about 500-1000 over real market value with everything into consideration, but so is every other dealer in Portland. In the end I would recommend Cascadia Motors. They seem to be on the more honest side of retail, and they are helpful and very responsive to any concerns. I signed an as is contract and they are still fixing things for me after leaving the lot.
2 of 2 people found this review helpful.
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Cheryl
Aug 15, 2013
They responded in a timely manner, would have purchased if employeer hadnt layed almost 200 of us off
1 of 1 people found this review helpful.
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