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Carz4Us
About Us
CARZ4US – Buy With Confidence At CARZ4US, we’ve built our reputation around one simple belief: There is no Us without You. With 350+ vehicles across two New Jersey locations, we offer one of the region’s largest selections of quality pre-owned cars, trucks, and SUVs. Every vehicle is carefully inspected and priced to give our customers real value without the typical dealership games. Our team works with top lenders including Capital One to provide flexible financing options for all types of buyers. Whether you’re shopping locally or arranging a vehicle delivery, we make the process transparent, efficient, and straightforward. Customers choose CARZ4US because we focus on what matters most: • Honest information • Competitive pricing • A p
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Today 10:00 AM - 7:00 PM (Closed now)
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368 Main Street
South Hackensack, NJ 07606
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Dealer Reviews
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Mar 30, 2026
The Dealership was Great continually communicating with me and making me comfortable. The Test Drive was Terrific. The Team was Knowledgeable, Engaging and very Helpful. I did purchase a Vehicle at another Dealership later in the week.
Mar 17, 2026
I was very disappointed to travel 1.5 hr away to be told the car was available but to get there after they ran my husband's credit to find out the car was already sold to someone else. After that we left in disappointment ans lack of communication with the staff
Mar 19, 2026
Response from current dealership:
Thank you for your feedback, and we’re sorry for the frustration this caused — we understand how disappointing that experience must have been, especially after a long drive.
We do want to clarify that we sent out notifications prior to your arrival that the vehicle had already been sold. Due to the nature of our business, inventory is sold on a first-come, first-served basis, and unfortunately appointments do not guarantee that a specific vehicle will still be available.
We do want to clarify that we sent out notifications prior to your arrival that the vehicle had already been sold. Due to the nature of our business, inventory is sold on a first-come, first-served basis, and unfortunately appointments do not guarantee that a specific vehicle will still be available.
They did not help me. Two different employees continued to contact me about the same topic/question each day. One kept asking me to come in for an appointment knowing I was trying to buy the car fully online and get it delivered due to living out of state. The other employee ran my credit for no reason when I already explained I had a pre-approval with CarGurus. Now I have a hard inquiry for what exactly? Hated their customer service. Would not recommend if you are going through the online process. I bet if I were able to go into the dealership, it would’ve been a different story because they don’t want you to leave without getting that sale. As for me, they did not care to sell.
Mar 19, 2026
Response from current dealership:
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration.
After reviewing the situation, it appears that a credit application was submitted through two separate platforms — both on our website and through CarGurus. When applications are submitted through different sources, it can result in multiple inquiries depending on how they are processed by the lenders.
After reviewing the situation, it appears that a credit application was submitted through two separate platforms — both on our website and through CarGurus. When applications are submitted through different sources, it can result in multiple inquiries depending on how they are processed by the lenders.
Absolutely terrible! With so many other car dealers, choose somewhere else. It’s not worth it after reading other bad reviews. I thought I would be the exception I was wrong. They tried to put one over on me then refused to return my deposit.. (put a deposit down on a car listed for a certain price, all that chain got the contract sign. They changed the price of the vehicle, I’m not talking about the fees and other costs associated with buying a car. I’m talking about the actual cost of the vehicle) when I called them out on it, they made excuses and we’re not willing to give me back my money.. Shop elsewhere don’t do it to yourself
Mar 19, 2026
Response from current dealership:
Thank you for your feedback. We take concerns like this very seriously.
We want to clarify that we do not change the price of a vehicle after a contract is signed. All pricing — including any applicable fees or optional products — is clearly outlined and agreed upon prior to finalizing any paperwork. It appears there may have been a misunderstanding in how the figures were presented, but there was no intent to mislead at any point.
Additionally, your deposit was fully refunded.
We are always committed to transparency and would be happy to review any part of the transaction
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We want to clarify that we do not change the price of a vehicle after a contract is signed. All pricing — including any applicable fees or optional products — is clearly outlined and agreed upon prior to finalizing any paperwork. It appears there may have been a misunderstanding in how the figures were presented, but there was no intent to mislead at any point.
Additionally, your deposit was fully refunded.
We are always committed to transparency and would be happy to review any part of the transaction
I called this dealership after getting multiple messages about a car I was interested in. When I called back the car was not available and that was the end of the conversation. Very professional on the phone but did not seem interested in helping me to find a vehicle. I did not get a chance to speak to Ms. Taylor who reached out to me initially. Professional but not proactive.
Jan 19, 2026
Response from current dealership:
Thank you for taking the time to share your feedback. We apologize that your experience did not meet our expectations for proactive service. With over 300 vehicles in inventory, we certainly should have presented alternative options that matched your needs.
We would truly appreciate the opportunity to earn your business. Please feel free to call us and ask for Carlos, and we will be happy to personally assist you in finding the right vehicle.
Thank you,
CARZ4US
We would truly appreciate the opportunity to earn your business. Please feel free to call us and ask for Carlos, and we will be happy to personally assist you in finding the right vehicle.
Thank you,
CARZ4US
Jan 12, 2026
Was going to buy but it was sold before I could
Sep 27, 2025
had a great experience ended up buying the Bmw 3 series and been able to get help with everything even after my purchase great
dealership.
Jul 30, 2025
Excellent service
Jul 15, 2025
They worked with my credit score and made it happen for me. Compared to other dealerships, they were transparent and took the time to walk me
through every step. The team was truly experienced, and they even helped me get a ride home with an Uber. A great dealership that genuinely
cares about its customers. Highly recommend!
Jul 18, 2025
Response from current dealership:
Thank you so much for the kind words! We’re glad we could help make it happen for you and truly appreciate your trust in us. It means a lot to hear that you found our team transparent and helpful every step of the way. Enjoy your new car, and we’re always here if you need anything!
Aside from the back and forth which is common at these places they were pleasant to deal with.
Jul 18, 2025
Response from current dealership:
Thank you for your honest feedback! We’re glad to hear you found the team pleasant to work with, and we appreciate your patience during the process. Let us know if there's anything more we can do for you!
Jul 18, 2025
Response from current dealership:
Thank you! We're so glad to hear you're happy with your car and had a great experience. Enjoy the ride, and we're here if you need anything down the road!
Jul 18, 2025
Response from current dealership:
Thank you for your feedback! We're glad everything else met your expectations. We're sorry to hear about the smell—please feel free to stop by and we’ll do our best to take care of it for you.
I went to the dealership late in the afternoon and completed the transaction process and got my vehicle the day which was marvelous
Jul 18, 2025
Response from current dealership:
Thank you for the kind words! We're thrilled we could get everything done the same day and get you on the road. Enjoy your new vehicle, and we appreciate your business!
Horrible experience to say the least. They made an appointment with me, knowing I was traveling 2 hours away. The vehicle wasn’t there when I arrived,after 3 people not knowing where this vehicle is, come to find out it was sold almost a week ago. Best part is, I got an email after I left the dealership thanking me for coming in and allowing them to help me buy a vehicle .
Jul 18, 2025
Response from current dealership:
We're truly sorry for your experience. We understand how frustrating it must have been, especially after traveling 2 hours. You’re right—the vehicle had been sold days earlier, and there was a clear communication failure on our part. While someone from our team did attempt to call prior to your visit, it’s clear that message didn’t reach you, and that’s on us. We’re reviewing this internally to make sure it doesn’t happen again. Thank you for bringing it to our attention.
Jul 18, 2025
Response from current dealership:
Thank you! We appreciate your kind words and are glad you had a great experience with our team!
Set up an appointment to see car drove about two hours to get there for them to tell me the car is not there that I wanted
Jul 18, 2025
Response from current dealership:
We’re very sorry for the inconvenience and frustration this caused. Cars are selling quicker than expected these days, making it difficult to guarantee a specific vehicle for an appointment. Many customers come in without appointments and purchase cars daily, which can affect availability. We’re working to improve communication to prevent this in the future. Thank you for your understanding and feedback.
Show older dealer reviews 85
Jul 18, 2025
Response from current dealership:
Thank you for your positive feedback! We're happy to hear you had a good experience with our customer service. Let us know if you need anything else!
Jul 18, 2025
Response from current dealership:
Thank you for your positive feedback! We're happy to hear you had a good experience with our customer service. Let us know if you need anything else!
Called an hour ahead and they said the vehicle would be ready when I arrived but it was not and was still at another lot. When it arrived 45 min later it was dirty and there were things that could be easily repaired before sale but this dealership did not. When I asked what their fees were the saleswoman deflected and said let's talk about that after you see the car. Huge red flag! When we got to talking about price the vehicle went from just below $10k to almost $15k with tax which means their dealership fees were over $4000 and they weren't even going to be registering the vehicle for me. That's just obsurd! Liars and scam artists. Buyer beware!
Jul 18, 2025
Response from current dealership:
We’re sorry to hear about your experience and appreciate you sharing your concerns. We strive to have vehicles ready and in great condition for our customers, and it sounds like we missed the mark here. Regarding fees, our dealership charges standard rates, which are always disclosed clearly—there is no hidden or excessive fee of over $4,000. We are always transparent and upfront. We take all feedback seriously and will use this to improve. Thank you for bringing this to our attention.
When I arrived the car was outside ready for me to view. I took the car out
for a test drive the ride was a little rocky, but itâs almost 10 years old so I
expected some wear n tear. Once I return to the dealership the new bait
and switch begin. The car was listed for 13998. Once we begin to
negotiate the dealer added a charge for 2495 that was explained as the
cost to certify the vehicle. I explained I wanted to purchase the vehicle and
take it to bmw for a diagnostic test and would repair whatever was needed
based on the results. The dealer said their charge was non negotiable it
was part of the cost. So with processing fees tags etc the new price was
over 17000. This place is a predatory car dealership. Looking for stupid
uneducated customers that they can prey on. Stay away from place. They
typify everything bad about used car dealership. Absolutely dishonest,
despicable individuals. Donât believe their lamé rebuttal.
Feb 10, 2024
Response from current dealership:
Hi,
We encourage customer's to bring their mechanics or expert to inspect any vehicle on our lot. We appreciate independent opinion because we know we sell quality vehicles. We do not authorize cars to leave the dealership for inspection because vehicle are not insured for that. Secondly who in their right mind takes a used car to a new car dealership for inspection knowing that new car service centers feast on jacking up a bill of service to run their department. Anyone that's taken a car to a new car dealership for service knows the experience they go through.
We offer services such as w
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We encourage customer's to bring their mechanics or expert to inspect any vehicle on our lot. We appreciate independent opinion because we know we sell quality vehicles. We do not authorize cars to leave the dealership for inspection because vehicle are not insured for that. Secondly who in their right mind takes a used car to a new car dealership for inspection knowing that new car service centers feast on jacking up a bill of service to run their department. Anyone that's taken a car to a new car dealership for service knows the experience they go through.
We offer services such as w
Feb 2, 2024
Dealer was receptive
Feb 10, 2024
Response from current dealership:
Hi Robert,
We appreciate the review and the feedback. Thanks for trusting CARZ4US with your vehicle needs.
Thank You,
CARZ4US
We appreciate the review and the feedback. Thanks for trusting CARZ4US with your vehicle needs.
Thank You,
CARZ4US
Feb 10, 2024
Response from current dealership:
Hi Sharon,
We appreciate the review and the feedback. Thanks for trusting CARZ4US with your vehicle needs.
Thank You,
CARZ4US
We appreciate the review and the feedback. Thanks for trusting CARZ4US with your vehicle needs.
Thank You,
CARZ4US
Dealer was excellent great service quick and easy process sales rep was all great left a very happy person would definitely recommend to anyone
Feb 10, 2024
Response from current dealership:
Hi Andrae,
We appreciate the review and the feedback. Thanks for trusting CARZ4US with your vehicle needs.
Thank You,
CARZ4US
We appreciate the review and the feedback. Thanks for trusting CARZ4US with your vehicle needs.
Thank You,
CARZ4US
Dec 9, 2023
Great dealership and get me a great deal. They followed up promptly and they focus on making the right deal that works.
Feb 10, 2024
Response from current dealership:
Hi Leonard,
We appreciate the review and the feedback. Thanks for trusting CARZ4US with your vehicle needs.
Thank You,
CARZ4US
We appreciate the review and the feedback. Thanks for trusting CARZ4US with your vehicle needs.
Thank You,
CARZ4US
Out-of-state customer brought here by a particular listing. After calling ahead to confirm that I would be able to take the vehicle to a third-party
mechanic for an inspection, I drove over an hour for an appointment to test drive and have this car inspected. Upon arrival, I was told they do
not allow for cars to be driven off the lot for an inspection. I was "helped" by 4 staff members who were all more interested in how I planned to
pay and how much I was willing to spend rather than how to help me ensure I was getting a worthwhile vehicle. After telling them several
times I did not wish to speak about price until after an inspection I had to walk out. Disrespectful, deceitful, and a total waste of time.
Nov 25, 2023
Response from current dealership:
Hi Chris,
Thank you for your review and your feedback. As you were advised when you were here that all our calls are recorded. We advised you that you may bring a mechanic to the dealership to give you there assessment on the vehicle. You wanted the car to go to a mechanic ship about 10 min from the dealership. You were advised that the car is not registered and it would require the dealer plate to go with the car and a person to wait there for the assessment to be completed. We told you we don't have extra plates and the man power to make that happen. You were told you can bring a mechanic t
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Thank you for your review and your feedback. As you were advised when you were here that all our calls are recorded. We advised you that you may bring a mechanic to the dealership to give you there assessment on the vehicle. You wanted the car to go to a mechanic ship about 10 min from the dealership. You were advised that the car is not registered and it would require the dealer plate to go with the car and a person to wait there for the assessment to be completed. We told you we don't have extra plates and the man power to make that happen. You were told you can bring a mechanic t
Feb 10, 2024
Response from current dealership:
We appreciate the review and the feedback. Thanks for trusting CARZ4US with your vehicle needs.
Thank You,
CARZ4US
Thank You,
CARZ4US
Excellent and professional service, I would buy again as well
as refer friends, and family.
Feb 10, 2024
Response from current dealership:
Hi Ferman,
We appreciate the review and the feedback. Thanks for trusting CARZ4US with your vehicle needs.
Thank You,
CARZ4US
We appreciate the review and the feedback. Thanks for trusting CARZ4US with your vehicle needs.
Thank You,
CARZ4US
Feb 10, 2024
Response from current dealership:
We appreciate the review and the feedback. Thanks for trusting CARZ4US with your vehicle needs.
Thank You,
CARZ4US
Thank You,
CARZ4US
Hi pressure sales. Not all cars on the lot. Thousands of dollars in additional fees above the
advertised price. The car was not inspected prior to showing us the car even though they
stated the car was inspected and have a charge of $995 for inspecting the car.
Feb 10, 2024
Response from current dealership:
We appreciate the review and the feedback. Thanks for trusting CARZ4US with your vehicle needs.
Thank You,
CARZ4US
Thank You,
CARZ4US
Fast, easy, friendly sales guys, and really happy they include an extended warranty with my car
Feb 10, 2024
Response from current dealership:
We appreciate the review and the feedback. Thanks for trusting CARZ4US with your vehicle needs.
Thank You,
CARZ4US
Thank You,
CARZ4US
Jun 6, 2023
Great dealership they listened to all my concerns and made sure I was well taken care of. Sal and Cinthia were a great help. I drove from MA to NJ that’s how much I recommend CARZ4US
Jun 5, 2023
Cinthia and Sal were beyong amazing they made sure i felt secure with my purchase
May 15, 2023
Horrible experience, tiny lot, no parking anywhere. Made an appt to test drive, they weren't ready for me. Inaccurate vehicle information listed online. Had a truck advertised as long bed, 97 in. It was a short bed. Photos posted online were not taken at there lot. Zero stars
Aug 17, 2023
Response from current dealership:
Dear Mr S,
Thank you for sharing your experience with us. We appreciate your feedback and we apologize for any inconvenience you may have encountered during your visit to Carz4us.
We are sorry to hear that you had difficulty finding parking on our lot. We understand that this can be frustrating, especially when maneuvering around other vehicles. We will take your feedback into consideration and see if there is anything we can do to improve our parking situation.
Regarding the incorrect information on the vehicle you were interested in, we apologize for the mistake. We strive to provid
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Thank you for sharing your experience with us. We appreciate your feedback and we apologize for any inconvenience you may have encountered during your visit to Carz4us.
We are sorry to hear that you had difficulty finding parking on our lot. We understand that this can be frustrating, especially when maneuvering around other vehicles. We will take your feedback into consideration and see if there is anything we can do to improve our parking situation.
Regarding the incorrect information on the vehicle you were interested in, we apologize for the mistake. We strive to provid
Jan 23, 2023
Response from current dealership:
Thank you for your review. Im not sure if you've been to other dealerships on this busy highway. We are blessed to have 6 customer parking spots. The time you came in you had to park in our 4th parking spot since the others were filled. We promise deals on deals on deals... Since we offer great prices we have customer's flocking to our dealership to get in.
This dealership is awesome. They will help you out to find a car with bad credit no credit good credit you leaving out with something.!
Ask for Ali he’s the man!
Jan 23, 2023
Response from current dealership:
Hi Spencer,
Thank you for your review. We greatly appreciate your feedback. It was a pleasure doing business with you.
Thank You,
CARZ4US
Thank you for your review. We greatly appreciate your feedback. It was a pleasure doing business with you.
Thank You,
CARZ4US
Jan 23, 2023
Response from current dealership:
Thank you for your review.
Thank You,
CARZ4US
Thank You,
CARZ4US
Terrible experience. Confirmed 5:30 appointment by email, phone and text multiple times and also confirmed the vehicle going to look at.
Arrived at appointment time - waited over 50 minutes to see the 2nd car I wanted to look at. I the mean time they talked numbers with me.
The original car was never made available to me - I was told it's buried on the lot and they don't have time to get it out. The appointment
had been confirmed since lunch. I was extremely annoyed, so they took me to the offsite lot to look at the car and hear it run. Very
important to ask about their fees upfront. NJ can charge whatever they want on doc fees, this dealer had the highest fees I have
encountered. $2000 handling fee and $500 doc fee.
Aug 12, 2022
Despite calling ahead to ask if car was still available ( it was) and having an appointment to see the car, had to wait almost 20 minutes for them to bring to location. We liked the car but had to look at another car before making decision. Less than week later, I made appointment to talk about buying the vehicle. We traveled again to S Hackensack, I was prepared to purchase it. I was informed that not only would they not accept my offer 995.00 less then the asking price, they add on 1200.00 to the price. I said I’m not paying that. I look and now the vehicle is still on the lot and the asking price is less then what I was offering! We purchased a newer model elsewhere for less. Besides wasting my time, the salesman laughed when I said I’m not paying an additional 1200.00 and all the dealers charge that. The dealer will probably respond to this and say this didn’t happen and invalidate my review. I can’t think of why anyone would be dumb enough to pay 1200.00 additional?
Jun 16, 2022
Response from current dealership:
We apologies for not getting to answer all of your questions. It is truly impossible to know if a vehicle was used by a smoker or not. We do not have information on habits of customer prior to us selling the vehicle. We can tell you there are no burn holes in the leather of the vehicle. It doesn't smell like smoke.
Sorry about the vehicle being sold before all of your questions were answered.
Thank You,
CARZ4US
Sorry about the vehicle being sold before all of your questions were answered.
Thank You,
CARZ4US
If I could rate 0 stars I would. Absolutely horrible customer service. Sales rep hung up with me multiple times, and was rude over the phone. Its the “dealers sales model” that they WILL NOT disclose dealer fees (documentation fees, state fees) or anything over the phone. I’m not driving 4+ hours, to “find out” what dealer fees you have. Sales rep would bot disclose any specific information about the vehicle, only said “come see it in person”. I have called 3 separate times as I was extremely interested, but each rep said the same thing. Its an extremely poor business model, and they are doing a disservice to them selves, and the customer. I would have bought the vehicle in an instant if they would just disclose the costs, I'm not even wanting to negotiate them.
Jun 16, 2022
Response from current dealership:
Hi Garrett,
Thank you for your review and sorry to hear about your experience. All of our calls are monitored to create a good customer experience. We went back to hear the calls and didn't discover any rude behavior from our customer service representative. They also never hung up on you. In fact after you were able to negotiate on the phone you presented a negative attitude. All you were simply told was we do not negotiate prices over the phone. We would like a customer to come take a look at the car. Tell us why they would like to negotiate. We price our vehicles very well compared to wha
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Thank you for your review and sorry to hear about your experience. All of our calls are monitored to create a good customer experience. We went back to hear the calls and didn't discover any rude behavior from our customer service representative. They also never hung up on you. In fact after you were able to negotiate on the phone you presented a negative attitude. All you were simply told was we do not negotiate prices over the phone. We would like a customer to come take a look at the car. Tell us why they would like to negotiate. We price our vehicles very well compared to wha
Mar 23, 2022
Wanted to share my personal experience and say truly thank you Carz4us for assisting me in with me new Sentra! It was smooth and super efficient and the staff was super friendly! Definitely will recommend to my friends.
Dec 5, 2021
Absolute worst experience ever. 6 lights lite up on the instrument cluster and car barely started. I drove 1hr.. dealer said car was in perfect condition
Jan 22, 2022
Response from current dealership:
Hi Massimo,
Thank you for your review. We apologize for the bad experience you had. The car battery was weak from not starting up and the weather was cold. Once it was up and running you enjoyed the test drive. Sorry the number didnt work out for you.
Thank You ,
CARZ4US
Thank you for your review. We apologize for the bad experience you had. The car battery was weak from not starting up and the weather was cold. Once it was up and running you enjoyed the test drive. Sorry the number didnt work out for you.
Thank You ,
CARZ4US
$1200 in fees for a $8000 car, yeah right, no wonder it's been 4 month seating there. They do respond and are helpful tho.
Jan 22, 2022
Response from current dealership:
Thank you for the review. Sorry the numbers didn't work for you. We hope you give us an other opportunity to win your business over.
Thank You,
CARZ4US
Thank You,
CARZ4US
In the process of arranging to see the car. Excellent text communication which is most appreciated.
Jan 22, 2022
Response from current dealership:
Hi Marie,
Thank you for your review. We are glad everything worked out for you.
Thank You,
CARZ4US
Thank you for your review. We are glad everything worked out for you.
Thank You,
CARZ4US
Jan 22, 2022
Response from current dealership:
Hi,
Thank you for your review.
Thank you for your review.
Awesome response time. I dont speak good english and they were paitent and help me a lot. I finace from them
Jan 22, 2022
Response from current dealership:
Thank you for your review. We hope you enjoy your new car.
Thank You,
CARZ4US
Thank You,
CARZ4US
No matter who sells you the car make sure you ask for Manny. Take your test drive with Manny. Overall the whole team was great I was done in a few hours. I was an easy sell I knew what I wanted they made it happen. The vehicle is in great condition they let inspect the car thoroughly. Manny was honest , open and made you feel like you were talking to family.
Jan 22, 2022
Response from current dealership:
Hi Tamara,
Thank you for your review. It was a pleasure working with you.
Thank You,
CARZ4US
Thank you for your review. It was a pleasure working with you.
Thank You,
CARZ4US
Terrible service. Took multiple calls and attempts to figure out if the vehicle was still for sale. Couldn’t get help with the financing had to go through my own bank because they were too slow to move. Also when I got there they were rude and stand-off-ish. And I couldn’t register my car because they never sent the title in a reasonable amount of time. As it turns out I have to wait 90 days for my next dmv appointment and I cannot drive the new car I just purchased. Never ever buy again from here.
May 30, 2021
Response from current dealership:
Bill thank you for your review.
You did a finance application on our website on Wednesday 4/28 for a vehicle you wanted to come pick up on Saturday 5/1. We responded to you in a timely fashion but you were getting a better loan through your bank so you decided to go with them. Secondly you were supposed to be at the dealership at 10am to pick up the vehicle but didn’t show up until 3-4pm. Which is perfectly ok because unexpected things come up. As a dealership we try to serve all customers in a time manner but we make it a priority to service the customers in front of our face at the
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You did a finance application on our website on Wednesday 4/28 for a vehicle you wanted to come pick up on Saturday 5/1. We responded to you in a timely fashion but you were getting a better loan through your bank so you decided to go with them. Secondly you were supposed to be at the dealership at 10am to pick up the vehicle but didn’t show up until 3-4pm. Which is perfectly ok because unexpected things come up. As a dealership we try to serve all customers in a time manner but we make it a priority to service the customers in front of our face at the
May 23, 2021
Best car buying experience we have had! Please go to this dealer for all of your auto buying needs. Family operated business and it showed!
Mar 15, 2021
They were nice but very busy, so far very happy with the car I bought.
Jan 2, 2021
Not pushy and patient.. even when I said I would not buy the car they were ok with it and said they would be available for my next purchase. Good guys!
Sep 10, 2020
They were attentive, friendly and applied no pressure.
I have a very bad experience with this dealer and will advice other people to be aware of the nasty
attitude when dealing with them. I bought a 2008 Highlander during the precisely on 5/6/2020. Due to
the pandenmic, I did not pick up the car until today the 6/18/2020. The car has a bad alternator and
battery. The dealership wont change the battery or alternator . The excuse is that the car has been in
storage and cars develop issues when they are not run and also that the price that I paid was low! Why
would you sell the car if the price is not agreeable to you? Can you imagine taking delivery of a car
from a dealer and going straight to the mechanic workshop.... caveat emptor!
Aug 22, 2020
Response from current dealership:
Hi GuruJYZC,
Thank you for your review.
There are 2 sides to each story. You purchased the vehicle on 5/6/2020. Since you are in the business to ship vehicles overseas. You chose to leave the vehicle in our storage until you were able to secure a transport company to come pick up the vehicle. This took you 2 months to arrange. We were calling you for weeks to expedite the process. You told us the vehicle would be moved out within 1 week of purchase maximum 2 weeks. We also told you we would charge you for storage beyond the 2 weeks. Which we did not charge you for but no good deed goes u
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Thank you for your review.
There are 2 sides to each story. You purchased the vehicle on 5/6/2020. Since you are in the business to ship vehicles overseas. You chose to leave the vehicle in our storage until you were able to secure a transport company to come pick up the vehicle. This took you 2 months to arrange. We were calling you for weeks to expedite the process. You told us the vehicle would be moved out within 1 week of purchase maximum 2 weeks. We also told you we would charge you for storage beyond the 2 weeks. Which we did not charge you for but no good deed goes u
May 28, 2020
Professional Staff and great prices. Didn’t buy here. but would come back In the future to see what they have.
Aug 22, 2020
Response from current dealership:
Hi Edwin,
Thank you for your review. Sorry we were not able to reach a deal. Looking forward to seeing you in the future.
Thank You,
CARZ4US
Thank you for your review. Sorry we were not able to reach a deal. Looking forward to seeing you in the future.
Thank You,
CARZ4US
Aug 22, 2020
Response from current dealership:
Hi GuruS7T7M,
We appreciate you taking the time out to leave us a review.
Thank You,
CARZ4US
We appreciate you taking the time out to leave us a review.
Thank You,
CARZ4US
Aug 22, 2020
Response from current dealership:
Hi Jacomo,
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
Aug 22, 2020
Response from current dealership:
Hi GuruNZPLP,
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
Mar 10, 2020
Very helpful, patient and professional
Aug 22, 2020
Response from current dealership:
Hi Jerome,
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
When shopping with them, be sure to factor in an additional $578 in "document fees" and a $319 "prep fee". In ADDITION to $195 for temp tags (told me I couldn't transfer my plates) and sales tax.
Manny (not sure if he's the owner or manager) assured me that all electronics worked and had been tested, including DVD player.
"Absolutely nothing wrong with the car"
On the way home, I stopped for gas, only to learn the power locks on both drivers side (back and front) don't unlock! You can lock them with the key fob or by pushing the button, but they won't unlock!
Check engine light came on 25 miles from the dealership.
Week later, still can't pass inspection.
Front turn signal was out.
Rear DVD player doesn't work.
Remote start turns off after 1 min.
I've called & Manny is always busy or will get back to me.
Aug 22, 2020
Response from current dealership:
Hi Elver,
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
My experience with them was very good,I'm completely satisfied with the car and their professionalism.
Aug 22, 2020
Response from current dealership:
Hi Gunit60,
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
Honesty and flawless execution. Must check these guys out. Not many honest dealers out there. It was really a shocker to find an honest dealer.
Aug 22, 2020
Response from current dealership:
Hi Malcolm,
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
Aug 22, 2020
Response from current dealership:
Hi Jonathan,
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
Dec 28, 2019
Fine dealer was nice
Aug 22, 2020
Response from current dealership:
Hi Stephanie,
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
We appreciate you for taking the time out to leave us a review.
Thank You,
CARZ4US
Dec 12, 2019
Don’t buy a car from them!!!!! They are liars.. and
thieves, they will sell you a car knowing they have the
tittle.
They avoid your phone call once they take your
money. From the manager to the secretary they all lie
for no reason I purchased a car for 12,000 and spent
$6000 on repairs in the first week. They will tell you to
get a warranty and it wont be honored as well ....
Buyer beware!!!!! I still haven’t receive a call back. The
lot guy David answers the phone and says they are
busy buy cars at auctions and he need to move cars
around the lot. My car registration will expire in a
couple days and they still can’t produce the tittle
Nov 9, 2019
Exelent
Aug 16, 2019
I asked the dealer if the car had timing belt replaced, given the mileage. The young lady I spoke to told me she spoke to her sales person and that this car had a timing chain not a timing belt.
The fact is that it does have a timing belt, and the company attempted to mislead me. Typical USED CAR DEALER. I could never deal with a company that would mislead me.
Jun 12, 2019
I received Very Professional and Courteous Service at this location. Everything was explained to me with detail and they were Very patient with me. I had a truly Satisfying experience!!!
After driving 2 hours to see the car I was met by someone named Manny. He's the owner. I test drove the vehicle which sounded horrible. Brakes were grinding, sunroof didn't work and various issues within the vehicle. I say this because the vehicle is listed as having none of these issues. Following the test drive I was told the issues would be taken care of and to call on Wednesday of the next week which I did. The person who answered said the number I called was a personal number (# off their site as above) and that Manny just left. He said he'd text me his number. Have not heard from him. I tried calling the main number no one answered.
Jan 18, 2019
I drove 1 1/2 hours to Patterson, NJ see this car and when i got there, the salesman Manny let me test drive it but the vehicle had too many issues. Manny was an awesome, no pressure salesman and Ali tried to get me financing but i am credit challenged so it didn't work out. But I would definitely reccomend a buyer to check them out!
Jan 2, 2019
Good
I sent a request to contact me to get information about
the car o to schedule an appointment, but they never
contacted me back, so today I decided to show up at the
dealership. As soon I arrived I guy asked me what was
the reason of my visit and I told him that I was looking for
the Toyota Camry that they listed, so he said that if I
called before because someone called, and I replied no.
Then the person that called show up and he decided to
show them the car, and my and wife we were stunned
because we were there before the other customers and
he decided to show them the card first and let them test
drive the car. So he told me to wait and he handled the
key to me to test drive the car, and after I tested he told
me " sorry they are buying the car". So technically he
used me as well factor to close the deal with the other
customers. Do not go to this dealership because they
really are not professional at all and they customer
service is the worse. REALLY BAD EXPERIENCE
Jul 5, 2018
Response from current dealership:
Thank you for your review we appreciate your feedback. In this line of work we cannot predict when a customer will show up to the business to purchase a car. 2 young ladies had entered the dealership 2 mins before you had to test drive and purchase the same vehicle. While you were outside debating wether or not you wanted to test drive the car these young ladies were inside purchasing the vehicle. When you had entered the office we had told you that the vehicle was being sold to the young ladies that were there before you. We thanked you for coming and that we are glad to show you another vehi
More ...
Apr 6, 2018
Great dealership!!! I’ve only been working for a month and they were able to get me approved. I love my Honda accord.
Mar 17, 2018
Quick response!!
Oct 17, 2017
I called for availability of a car and was told that it was available. I showed up half hour later and was told that it was “sold” an hour ago . The dealer was full of it .
Oct 17, 2017
Response from current dealership:
I greatly appreciate your response and we value each customer's input. Unfortunately as a dealership we have to operate as a first come first serve basis. The car you were looking for was available but as you showed up about 2 hours later a customer had already left a deposit on the car. We stand by our customer's and will not sell a car to another customer once a deposit is left. We apologize for the experience. Please contact the dealership when able to and we will be able to accommodate you.