Cars147.com

Unpleasant experience very unprofessional, was never contacted or heard back, I had to call there talked with manager. Manager told me car was there and available, told him I would be tomorrow did they need deposit or anything, manager said no it will be here for you tomorrow. Sold car in a few hours after it seems, was never contacted about it found it was sold on listing by shady Sam in marketplace. Do not waste your time or money, they sell to who they want, should not be in business in any way cut throat autos. Bought a car from a reputable dealer, not shady sam and company worked out in my favor. Pass this place by go the auctions or other dealer. AVOID 147 SHADY AUTOS HOME OF SHADY SAM AND COMPANY YOU WILL REGRET IT

To far to go for tect drive. Dealer was fine.

Came to see this dealer a few nights ago. Drove an hour and half and they were ready to walk out the door even thought they closed in 30 mins. Didn't seem interested in showing the car and was ready to go home, however they allowed me to test drive but for only 10mins. When I came back they had paperwork drawn up for me to sign even though I never said I wanted to purchase a car that day. I thought it was weird that they expected me to buy a car i only test drove for 10 minutes and got mad when I told them no. Overall I would not purchase from them.

Response quickly

Quick response time

Not pushy at all. Helpful staff. Got the keys to several cars to look at quickly. The purchase process took less than 30 minutes! Buy a car - spin a wheel for a prize. Bonus!!

Test drive went well only one issue but it was fixed and a week later picked it up and no complaints since runs very well

I'm 63 years old and I know how to buy a car from car dealers , my experience with this one was on of the best ones why? Their car prices are very modest and they are happy to make a modest profit,I wish all car dealers wrere like this one I definitely recommend it!,

Very informative, answered all my questions, and explained the entire process. A very pleasant experience.

Maverick and the staff at Cars147 were very friendly and extremely honest. They made sure to answer all my questions and just worked quickly without the usual song and dance. They made sure to print off the Carfax report for me, make sure I had enough gas in the tank to test drive it, and ENCOURAGED me to take it to my own mechanic before purchasing. I am extremely happy with my purchase and would recommend Maverick and Cars147.

Very disappointed with my experience at the dealership. I contacted the dealership on Friday to come down for test drive on Saturday and was told the car would be available. I was traveling from Detroit to Chicago to test drive the vehicle and so Saturday morning again confirmed my appointment and they said the car is available. But when I reached the dealership they let some else test drive the car at the time I had scheduled and let me buy the vehicle. And the dealership didn’t have the courtesy to inform me even I had spoken beforehand that someone else is looking at the vehicle. Unprofessional service. Complete waste of time and money.

Great experience

He was quite helpful.

Responds

Very good customer service the vehicle I purchased is in very good condition

Car was sold but they were professional

Great service, talked to Amanda and she was great.thank Amanda

I called this dealer about a SUV in the AM to see about the Availability. Was told the truck was available, when I got there was told it was sold the evening before, Wasted time and money coming there for nothing, and traveled 70 miles to purchase this Vehicle...Never Again will I deal with this Car Lot!!!!

Excellent customer service.

Spot Delivery Scam, got pre approved for a car loan then had to take the vehicle back two weeks later.

Professional would do business with!

Great

Drove two hours to see car. Car was not as advertised. We were mislead. Engine light on, extremely dirty-trash in back seat. Salesman not there as told he would be.

No hard pitch pressure to buy! Salesman, Eugene was helpful & professional. Offered suggestions that helped us drive our new car home same day. I recommend Cars147 & CarGurus!

Maverick was our sales person and was very helpful and not pushy at all. We bought the 2010 odyssey from him and the dealer and it is a great vehicle. Everyone there was helpful and took the time to explain any questions that I had. Thank You Guys!!!!

Called me to say the vehicle was gone..but they would keep an eye on others to key me know

Great response time in getting information about the vehicle to the customer.

Made contact right away. Very professional and flexible

Empty lot. Nice truck was not for sale dealer claimed it had mechanical issues but it seemed like he just wanted to keep driving it himself

Horrible experience. Salesperson was very pushy and kept trying to up sale me. The vehicle I went to see had been sold and that was never communicated until I got there

My experience was very nice and satisfying

This is a great dealer! Called got the information we needed got the car at the price we wanted! Highly recommend and I’m glad we did, found our dream car!!

I didn't buy the car but they were pretty cool

Eugene was phenomenal. Vehicle was in decent shape; there were a few minor details that should not have been overlooked, like an oil change. We did not get this car because the engine was rough on the start.

Very helpful will work with you

Great experience ⭐⭐⭐⭐⭐

They promptly responded to my inquiry. They took very good care of me & were very fair. I highly recommend this dealership.

He was very informative very professional

Great experience. No hassels, very fair and excellent communication throughout the entire purchase.

Great customer service. Great effort to meet your specifications.

I haven't bought a car yet but they sure are quick to respond and make sure that you are up to date about their inventory! I like them!

Eugene was great to work with and got me the deal I wanted! Excellent!

Quick respond great people

I found a car for sale on CarGurus the dealership was 2000 miles away I called and talked to Sam bought the car I live in Washington State flew out to Chicago Sam had someone waiting at the airport for me had a very good experience no problems whatsoever drove the car back home 2000 miles everything was good thank you Sam

they were very helpfull, trhey trusted you with the truck by your self. Had the truck ready to go before i even decided what i was doin, , And i was there maybe 2 hours in and out. All the people are real nice thx

They were very helpful. The young man answer all my questions. From 1- 10 . I will give him a 10

Good

I had the pleasure of a great buying experience. The sale team is awesome. They are honest and trust worthy. Highly recommended!

Prompt,courteous services with no pressur

No issues

The people at Cars147 were very friendly and professional. We went in there to look at a few cars and they were very helpful in helping us weigh our options. They gave us a great price and the whole process was so painless and simple.

Car was nice as described. I did not buy but sales staff was very helpful

The SUV was a fair price all things considered. Worth the trip to get it.

Good

The staff was very helpful also very knowledgeable on any car on their lot. I’m giving 4 stars because some cars were overpriced

Great experience here no pressure from sales staff this is the place i finally bought my car they had no problem with me going for test drives on several cars no problem with me taking a car to my mechanic for inspection it was probably the best car buying experience i ever had and they had a lot of nice clean cars to choose from at reasonable prices check these guys out you will be pleased

I had a great experience here at cars 147.com. The salesman Eugene was a great help answered all of my questions. I would surely recommend someone to buy from this dealer. Plus a got a great deal.

Able to purchase the Chrysler 300 S for a fair price.The staff worked through the deal efficiently.

Great

They responded very quickly to My email request, when I arrived at the Dealership the Car was Clean and ready for Test Driving, and the description of the Vehicle on CarGurus was very accurate, they showed lots of Photos inside and outside the vehicle and I would recommend this Dealership to all My family and friends.

Found a great running car for my budget! Thank You CARS147.com !!!

They responded quickly

Great service

Responded immediately, Excellent service

No pressure, and excellent value for the vehicle

This was a excellent experience. I purchased the car and everything. Thanks to them

Great service really great people

Great service

Really good customer service maverick was very helpful and professional

Wonderful dealership I'd recommend anyone in the area that's looking for a used vehicle to go there

Eugene was very straight forward negotiator. They let us test drive car with no pressure. We got the car we want.

They were very patient and helpful. I bought the car, thanks to Maverick.

Bought on black Friday. Good experience. No pressure. Free Limited warranty on transmission n power train. No price negotiation. Hope as honest as appear.

Very helpful sales representative. Gave me a copy of Carfax on vehicle and I test drove vehicle quickly. No pressure sales at all.

Very nice experience. Dealer who showed me the car was very helpful.

Good car very reasonable people

My experience was good but I dod not buy.

This dealership tried to sell me a car that caught a engine fire moments before I drove up

Replied to my email and answered all my questions, thanks.

very friendly, and very professional an excellent experience, would buy again in this dealer

Car had a knock in the engine. Told me he didn't hear a knock then said they'd knock 500 bucks off!

Great experience

They didn't call me so I called them. I bought the car. I had it checked the next day and it needed $850 worth of repairs. It wasn't safe to drive. He got very angry and rude and gave me $300 and told me to never call him again. I do not recommend them not a very honest business

Helpful service. Bought the car at a fair price

Responde very quickly

Response was timely.

Someone was living in truck when I came to see it blanket and pillow in back seat? Kinda wierd. Also someone was driving it and smoking cigarettes in it. Who smokes in a vehicle they are trying to sell on a car lot?

He was quick and responsive, kind and let me test the car no problem, and ran the car facts. He seemed honest and gave his opinions on the cars. Eugene gave promise to the dealership.

Walked around 3 times without being talked to or acknowledged as an interested customer. Not very organized and not 100% as advertised

The dealer did respond to me and told me that his truck was sold so therefore I didn't have to drive all the way down had the truck checked out by a friend who said the truck was in good shape but didn't make it in time to buy the truck

Sales staff were very professional and let us take our time with evaluating the car. We purchased the car on the spot and are very happy with it. Very good car dealership.

Nice

Horrible customer service and vehicle.“Very unprofessional and I couldn't believe they have the audacity to even list their vehicle on CarGurus. First, I spoke to a Eugene who couldn't really tell me much about the car except that it was clean and a really good car. I had scheduled with Eugene to check out the vehicle on a Saturday because I was coming from out of town and taking time off from work. I called him 2 days prior to our appointment to confirm and make sure the car's availability. He assured me the car was available and confirmed the appointment. On the day of the appointment (as agreed), I called Eugene to let him know I was on my way out. He said he would have to call me back. After over an hour, I called Eugene and instead a Maverick answered. I asked for Eugene and he said he was with a customer (not knowing I could hear Eugene tell him to tell me he was with someone because of his cowardice and lack of honesty). Long story short, the vehicle wasn't there because the owner took it for the weekend and it wouldn't be back until the following Monday. I told Maverick my concerns and I told him since he told me the truth about the car, I would deal with him. Maverick did follow up with me to make sure I was coming in and I communicated with him my arrival. To my dismay, I should have stayed in Indiana. The vehicle was in poor shape and the owner had put over 2000 miles on the vehicle. The Subaru has several dings all over and the inside was filthy with animal hair all over and smelled awful. The windshield has a small crack, driver side tail light was broken, the back bumper was noticeably replaced by a used bumper in which they tried to fill with black paint, and whomever did the so called "touch up" paint job, should be fired. The over spray was very noticeable and would you believe, they left the black spray paint cap in the vehicle. Both side mirrors didn't match the vehicle (not Subaru heated mirrors), I found dog food in the ashtray and I have no idea what was under the steering column. The armrest was some disgusting cushion that clearly didn't belong inside of a Subaru, and it was more like the cushion you put on a toilet set in a disgusting bathroom. Maverick didn't want to stay around while I checked out the vehicle and I literally had to convince him to come over so I could ask him questions. I asked him a very simple question which was "Did you service the vehicle at all when you got it in?" His response was "No...it's fine just the way we bought it!" I told him my experience as a car salesperson and told him, normally when a legitimate dealer purchase a used car, some type of service is done to ensure the car is worth selling for a profit. He had no idea what servicing a vehicle was and even asked me what does "servicing" mean. I was flabbergasted. He continue to say it's a great car just the way it is. Hesitantly, because of the filth, I took the car for a test drive without Maverick accompanying me on the ride. To no surprise, the vehicle has definite engine issues, vehicle pulls to the right when braking. The tailpipe was extremely dirty showing some indication of internal engine issues. I checked the fluids, dirty and low, and I knew this car was a $2000 to $2500 at best. I went into the dealership, Maverick asked what did I think and mind you, he said, "It's a really good car!" I was honest with him and told him the issues with it and his response was, "The owner won't take anything less than $6500 plus for it!" I busted out laughing and told him good luck because I will not purchase that piece of junk. Subaru is a classy car and when taken care of, these cars can last a long time (I should know because I have one with over 260K miles, still going strong). Do not buy any car, scooter, bike or even a skateboard from these clowns at CARS147.com

Eugene and Maverick were great! No pressure on sale and fixed a few minor things with the truck before we drove it off the lot! Would definitely recommend!

Very nice staff, just couldn’t come together on the value of the vehicle.

Good

Fast to respond.

The salesmen were very pleasant to deal with. No pressure to buy, and I felt they gave me their honest opinions on the vehicles available.

I gave them One star because the sales person was very nice guy. The battery was dead on the van and he jumped started it. Then it became clear the van didn't belong on a car lot. I mean the engine was junk. It really belonged on a junk yard. They didn't even bother to really clean it up. There were dog hair all over the seat. I am pretty sure if I went for a test drive I wouldn't make it back to the lot. I simply said thank you and gave the car key back to the sales person. He had enough decency not to ask why I wouldn't take the van for test drive like he suggested to me earlier. I thank him for that. All and all my suggestion is don't waste your time driving to this dealer. You would be better off trying your luck at a junk yard, and that was my experience on October 31,2017.

Emilio was decent enough when selling me my Nissan truck, but he sold it with a 30 day,1000 mile warranty. I drove it home, 5 days later the engine is bad. I do not think they knew it was about to go bad but they will not honor the warranty. Emilio keeps saying I have to talk to the manager but manager is supposedly never available. Also he will never call me back. They told me to get an estimate from a local shop. I have spent more then $300 trying to get it going and getting an estimate from a local shop for them. Now they say I have to pay $300 to return to them so they can check out. This has now crossed the line with absolutely no customer service, no backup on the supposed warranty. Buy with caution.

Got there and the car looked terrible. Of course they didn't take pictures of the plentiful amounts of rust including the rotors that were completely caked in rust. Looks like they buy cars for a few hundred dollars and try to sell them for a couple thousand. Save yourself a huge headache and DO NOT go here.

I want and looked at the truck. It didn't meet my needs. Did not have any personal contact with employees. Everyone I saw in the building was too busy on their phones to come out and talk w/ me. Not a bad experience... more like a non-experience.

The sales rep didn't show any enthusiasm for selling the car. Seemed to have little knowledge on the vehicle. Overall felt very awkward being there.

They responded immediately to my email question. I did not purchase car from them as I found a similar model car with lower mileage elsewhere.

Great staff. Car was as described. Good price and fair offer for my trade-in.

When I went to go look at the car things were broken in the car like the kennel for the back hatch, the rear wiper was missing & a tear in the seat. On top of all that when I discussed price & I mentioned financing the price went up $1,000, he also would not budge at all on the price saying what needed to be fixed was considered when pricing the van. DO NOT GO TO THIS DEALERSHIP!

I wish I could give them no star at all. The sales rep Alex I spoke on the phone told me the car was available and he actually went out to check the car. After confirming me and my wife drove 1.5 hours and when we got there he was mot nice and the car was not available. He was pushing us to buy different car.

Smooth transaction. Willingness to work with me on deal from living so far away. Salesman was spot on with questions and if he couldn't find the answer he went straight to the person who did. Friendly dealership and would recommend to anyone. No haggle, straight up good place to purchase.

called ahead about a vehicle, was told there were no mechanical problems. drove an hour after work to get there, and they had to spend 15 minutes finding the keys. went out to look at the car and the salesman completely ignored me to talk to a guy who walked off the sidewalk. looked at the vehicle and as soon as i started it i heard a distinct knock in the engine. wouldnt have been mad if they had said there were mechanical issues up front or if the salesman was actually helping me. but they just gave me the keys and ignored me. will not shop or recommend this dealer

Car was sold although still listed in their inventory when I got there. Helpful sales person. Let me look at another vehicle and search his database to fit my criteria. No sale.

No pressure deal at all, straight forward and to the point! They're all great people.

Called me back right away and sent great new photos.

I bought the car and is happy as a lark with it. No problems with it so far

we bought the car. the next day. the guys were really nice and informative. love my 'stang ' it was everything the dealer said.

Good