Carpoint Auto Group

Asked them to send undercarriage pictures multiple times and each time they said they would but never sent.

Great communication, fast and informative.

Dealer was very helpful and informative.

Great dealership! I had a great experience working with them and purchasing a car. They have an assortment of luxury cars and would highly recommend. It was also fun negotiating with them.

Very pleasant experience! No pressure! The car was clean and ready to test drive! I will recommend them for anyone interested in a luxury used car! Very big selection great prices.

Paid Top Dollar for this car and it was as expected. a very nice car and like new condition. Dealer would not budge off of the price but that was to be expected for such a nice car.

My whole experience with Carpoint Auto Group is amazing , they are really amazing with their customer care , and how honest they are when it comes to asking about the carfax, asking to test drive it , given you option to take it to your mechanic to inspect their car and have their own mechanic they make sure the car your looking is ready to go. My whole experience at Carpoint Auto group is amazing , and Jose is amazing Car salesman and the whole staff there down to earth , treat you like family , the good type of family

Amazing

Fast response to my inquiry and follow up questions. Provided all information I requested.

Nice!!!!

Great help

Janine provided excellent customer service.Made you feel welcome at the business out the gate.Javed also made the selling transaction smooth and very knowledgeable about the cars..Everyone from the owner down was awesome and a pleasure to do business with. Straightforward and to the point no deceptive price hikes.A lot of good inventory. If you come to buy a car they there to sell you a car..

Hands down one of the best car dealerships around, the staff is very professional and knowledgeable about their products. Highly recommend everyone to come buy a car here.

Scheduled an appointment, confirmed 3 days and a day before, showed up 15 mins early just to have them tell me that they sold the car I was looking at. Waste of time and gas

Good people

Awesome place for your next ride

Quick to respond and follow up

Great communication and ended up buying a Nissan Juke from them.

Courteous and professional

Awesome people they worked with me with what I was looking for

My experience with Carpoint was fantastic… Top notch dealership… Tony’s the man to see when you’re looking for a car… They’ll make you very happy you used Carpoint

Very easy to work with.

Very friendly & replied right back to me! Also wanted to assist me in anyway they can! Sincerely Gary

The offer says E 500 4Matic. The car photo emblem from the lower photos show an E320. Very disconcerting showing pictures of the wrong car. They did however respond to my price request. Dominick

Very helpful dealership definitely recommend Carlos. Helped me through the whole process.

Sales associate was very helpful and answered any questions I had. He let me take my time to look the car over before we took it out for a test drive. Great dealership if you're in the market for a pre-owned vehicle

Great service....thanks Tony Love the Car

I called to ask about a vehicle. I asked explicitly whether vehicle had issues that did not show up on the CarFax. The salesman told me "no." I then took off half a day to go check out the car. It was obviously in an accident and had a malfunctioning collision sensor. The salesman played dumb. Even if the sensor issue just "appeared," the accident damage was obvious even to somebody without auto body expertise. In the age of internet reviews, you have to know you're gonna called out for this type of dishonesty.

Terrible. If I could give a half a star I would. The salesman was great but that’s about it. Other staff was unprofessional and that’s an understatement. I felt like I was in a men’s locker room with all the cursing and conversations going on around me. The owner wouldn’t negotiate at all on our deal or even seem to care. Just a horrible experience and atmosphere

The sales guy Tony was nice, and the truck I looked at was nice, but my experience was horrible!!! In the sense of the head sales manager, not being fair, or reasonable at all!!! Would not budge on their price, and even though I explained to them, where my monthly payment needed to be!!! They weren't even close, as I have excellent credit, and was approved for much better at other dealers!!! They never showed me their numbers, or calculations, and in the end I felt I was lied to, and decieved!!! The numbers they gave did not add up, and the sales manager even made the statement, " that's just business" when I tried to question the numbers!!??

The guy at the dealer was very helpful must say.

Responsive

Terrific and easy to work with, Carlos is a great salesman and I highly recommend him.

Such an easy group to work with particularly Carlos. He handled every detail including new wiper blades. Simply because he was driving in the rain and he thought about it. I will check w CarPoint first for all future car/truck needs.

Went to see the car unfortunately it had sold the day before despite it still being listed online. No other cars peaked my interest but the salesman I spoke with was nice and helpful.

They were Very Helpful, Carlos Car Salesman Very Professional & Helpful. Just a Great Guy !!! Would Recommend Anybody to go Here. Very Good Experience!!!

Did not do business, but they let me know that a car which I liked was sold with a quick reply...it was removed from the site right away

I’ve been to a lot of dealerships but this one was bar far the best yet. This auto dealership is very professional and fast.

The sales associate was very helpful and friendly. Car was ready and immediately took car for test drive. Car was a little dirty to hide the true condition. Sales manager/owner was not very flexible in his price although they indicated they were willing to deal prior to driving 2 hours, was a little disappointed. Car was $5 -$6k over blue book and he was willing to discount $2k if I took car that day. Bought same car with 15k more miles but in much better condition on my way home for $6k less.

The folks I spoke to from here were very responsive, polite, helpful and friendly. I did not buy the car, but only because they were unable to work the numbers to get the payment within my monthly budget; I would definitely shop here in the future.

Very professional and helpful

It was a pleasure doing business with these gentlemen. Smooth transaction

They are the best experience we have it Carlos salesmen and staff was great

Had a very excellent experience at this auto dealership the staff where very attentive on everything overall. One thing that stood out from this dealership from the other dealerships is that without any hessitations they let me test drive the car right away. They will work with you to get you to have the best and comfortable experience possible. Carlos our rep had a very down to earth personality and was honest with everything that was going on from the car info to the deal itself. Rarely you see honest reps in dealership now and days. The finance manager was also a cool and knowledgeable person overall. Out of the 7 cars and dealerships I’ve purchased from this one is by far the best and honest experience I’ve had so far.