Carlux

another dealer whose best judgment is attentive at all times with great efficiency and I'm not into numbers but I did see that their numbers are very consistent with the market and very good cars in optimal conditions which is what attracts the consumer two things one the senses , what we see is the vision: clean cars, a good photo, the primary detail and two social aspects: making a call in collaboration and going to the other side of the cell and putting yourself in a position to listen and see the point of reference of each client and of and starting to make an offer or proposal, this was the treatment that I received calls and a collaboration that was a sorry, we didn't ask for ok, but at least they didn't have any doubts and they were honest that it wasn't what I expected, well, but I know that if they Who knows, they say, it's not better than not that later, I can't pay the car, they know, let them do their work, we all learn daily, gentlemen, give them the opportunity to polish

My sales person Diandra was very responsive.

We received great service from Dwarn through a very bad experience at another dealership. Thank you Dwarn for all your help.

ALL AROUND HORRIBLE EXPERIENCE!! I have been trying to get this dealership to call me back about a car for 6 weeks. Receptionists are rude, sales people don’t call back, after insisting, the manager finally got on phone only to abruptly cut me off and never called back. They did not want to answer any questions about the sketchy pricing which was at a minimum $1,000 more than advertised. My final attempt today I was told the car was “sold” over the weekend on a “first come first serve basis” only to be transferred to the sales department and told it was not sold but there were issues with the transmission which is NOT reflected on the listing and the price has just gone DOWN on CarGurus. A complete waste of time with unprofessional, rude and arrogant staff. Had a great experience just a few months ago buying a BMW X5 with a different dealership on CarGurus so BUYER’S BEWARE. Seems like an untrustworthy and very customer unfriendly establishment.

great dealership

They are very nice but the whole deal was a strange experience. I went without an appointment and the car was so packed in, it was difficult to see and it had had a dead battery and had to be jumped. It's a relatively small dealership and I was told I was supposed to make an appointment. So I obliged and went back two days later, upon my arrival I was told the car was out of gas and if I wanted to test drive it he'd have to go get some. I was confused, but said I'd wait. When we walked back to see it, he had started but we noticed the battery pack was on the ground so I of course questioned if it had to be jumped again. He told me no, it just needed gas and he had just forgotten to put the battery pack away (from two days agos? )We took the car for a test drive finally, but when I went to purchase I was told I HAD to finance. Couldn't pay cash. I was told I could just pay it off...okay I agreed. But then the price increased by 4$ dollars! At that point I was just DONE. Something off

They did a great Jobs even though I didn't make the deal.

The lady I spoke with said she was going o have someone send me a video of the car before I drove 2 hours down there and that never happened

I told them to put a hold with a credit card, a few days later they sold it

My experience with Carlux was wonderful! Though I did not ultimately choose the Mazda, I was able to find something even better with less miles and a great value… A Mercedes Benz! Wonderful customer service from Jaci and Lorenzo, and their porter really made my car shine. I felt like I was driving a new car home! They explained everything perfectly and my payments are affordable. That have a lovely clean showroom and there is a good variety on the lot! Highly recommend. I’ll be back for my daughter’s car next!

i saw a few cars, was able to test drive and drive off the same day with a bmw, process was quick and easy!! highly recommend

Horrible. Car smelled like smoke the guy who details the cars drives them around all day. Test drive the car it was dirty as they let their employees basically have the cars till they get bought.

Incredibly rude. Was told that they were busy in the showroom and if I wanted their time that I could drive to Ft. Lauderdale. Then was told about fees and extras they poor on top of the internet price. Awful business.

Through the app it says $176 to deliver vehicle, off the bat they told me it was from 1500 to 2000 extra . I immediately told them to place me on there do not call list. This is a scam abusing on people's needs .

very professional, and attentive to all my needs answered all my questions

Great experience, they contacted right way regarding my veichle of interest, good selection of cars and great staff

Not good, the car was not available because of “mechanical issues” no warning before I drive up to Ft Lauderdale from Miami.

Monthly payments did not reflect what the ad on Carguru’s said, the price of the car ended up being way more than expected. Went there for a $20,000 car, ended up being quoted $28,000! Prepare for added fees! Manager was not willing to work with price, and did not accept me financing through my own credit union. Also, a mechanic was on site working on the cars headlight and trim before taking the car out for a test drive. Buyers beware!

They got back to me quickly they answered all my questions

Plus, Plus, Plus! Get ready for an added 6k to that price. Tax and tags are one thing but dealer fees are outrageous. Don’t waste your time