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Carisma Auto Group Inc.
About Us
With 22 years experience in business, our dealership is dedicated to offering high-quality, pre-owned vehicles to our customers. We’re committed to providing you a great car-buying experience. With our friendly sales staff and finance options, we’ll help you get the vehicle you want at a great price you deserve. We have several financing options if you need it. With many used car available, we differentiate ourselves in Tampa Florida by understanding our local car-buying community and satisfying its needs. Feel free to browse our inventory online and check out the Featured used Vehicles section on our homepage. We would love to help your with your used car purchase, please call or stop by in person. We are looking forward to meeting you.
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Today 9:30 AM - 7:00 PM (Closed now)
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12234 North Florida Ave
Tampa, FL 33612
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Dealer Reviews
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Oct 20, 2025
Very helpful. Sam and the team are excellent!
got the call from carisma, from kerem and he informed me that the miata was a soft top, not a hard top (retractable) as advertised in carguru. also it was a automatic not a
stick. well, carisma and kerem responed promptly and im impressed. some of the cars i inquire about never get a response. i do say to email, as cant answer the phone
during the day and texting is way to limiting. Kerem of caisma dealer has his act together. customer oriented and rapid response. kudos. he deserves a pay raise and a new
mercedes benz, good going carisma auto group
Show older dealer reviews 75
Very nice experience, they kept me up to date on availability of the vehicle and did not try to get me to put in an application until I saw it. No pressure sales just real honest and professional.
Feb 7, 2024
Response from current dealership:
Dear Holly, We truly appreciate your feedback. Thank you so much for your review.
Dec 15, 2023
Not very good the car had a bad key fob and they said they would get one but when I came to pick it up they said the one they ordered wouldn’t work and the key wasn’t even cut. Also I didn’t get 10 min down the road before the tire warming light came on cause the left front wheel sensor was bad and that evening the check engine light came on. $11000 is a lot of money for stuff to go wrong that fast.
Dec 16, 2023
Response from current dealership:
Hello Mark,
Please note that a tire pressure sensor can come on to inform you that a tire pressure may be a just 1 digit or more lower. You can just put some air and it should go away. Also, please make sure the gas cap is correctly tight so it doesn't trigger an engine light sensor. You can call us for any question. Thank you for your feedback.
Please note that a tire pressure sensor can come on to inform you that a tire pressure may be a just 1 digit or more lower. You can just put some air and it should go away. Also, please make sure the gas cap is correctly tight so it doesn't trigger an engine light sensor. You can call us for any question. Thank you for your feedback.
Oct 14, 2023
Great guest experience
Site unseen, called and spoke to Sam and Scott about the availability of the car. They advised it was current.
On the Internet checked all available information about the Dealer and the Car and agreed to buy and have it
delivered as indicated. I sweated because I really couldn't believe that it could be as they said it was, I am 80
years young and this was a new venture in buying a car. They came through A+++ all the way from start to
finish. Car delivered and appears to be a great Deal as they said it was. To everybody at the Dealership, I say
Thank You!
Assigned salesman wasn’t there at our assigned Appointment, car wasn’t available. Had damage that wasn’t in any of the pictures,
Nov 14, 2022
Response from current dealership:
Hello Mark, we have other Sales Associates that are always on site ready to help customers.
Dec 7, 2021
Very good
Dec 8, 2021
Response from current dealership:
Thank you for yur feed back. We apreciate you.
I had a great experience at this dealership. Very friendly and professional people. I went in for a Mazda, but drove out with a nicer, newer car. Thank y’all so much.
Dec 8, 2021
Response from current dealership:
Thank you for your business and for your feedback.
Oct 11, 2021
Was quick and fast. Found a couple issues with car but engine seems to be good. Had to replace engine mounts and axels. But the car seem to be running good now. Always check a car with a mechanic before u buy never takes someone’s word.
The gentleman I spoke with was very pleasant, being a car salesman for 50 years myself, I was very impressed.
I so wanted to purchase that beautiful car, but my wife told me I couldn't buy another car until we pay for the one we have.
I personally think it was an outstanding deal. My wife was very impressed with the vehicle as well and just about had me in the mood to trade
in our BMW for it. But, the Jaguar had twice the miles as our BMW and was year older, but man was it a steal.
You can bet that when we are ready I'll surely give Carisma Auto Group a call.
Dec 9, 2021
Response from current dealership:
We do our best to get our customers the best deal possible. I am glad you were pleased with us.
I'm hoping we can complete the deal on this vehicle tomorrow.
They have been very accommodating so far since I live 2 (two)
hours from their location.
Dec 9, 2021
Response from current dealership:
Thank you for taking your time to leave us a review. We appreciate it!
May 7, 2021
The dealership staff were wonderful They answered all my questions I am still looking I will make a decision in the next few days
Dec 9, 2021
Response from current dealership:
Thank you, glad we were able to help you!
Dec 9, 2021
Response from current dealership:
We appreciate you very much, glad we could help you!
Dec 9, 2021
Response from current dealership:
I am glad to hear that. Thank you for your review!
Jan 1, 2021
Ok but the price doesn't reflect the 500.00 dealer fee.
Dec 9, 2021
Response from current dealership:
Thank you very much for your review! I am glad you were pleased with our service
Nov 19, 2020
Contacted me but didn't answer my emails
Nov 19, 2020
Response from current dealership:
Dear Laura, Our records show that we sent an email to you, but thank you for taking the time to let us know that you didn't receive our email.
Nov 12, 2020
very helpful and understanding
Dec 9, 2021
Response from current dealership:
We do our best, thank you for your review!
Sep 30, 2020
The salesman was greatly
Dec 9, 2021
Response from current dealership:
I am happy to hear that. We do our best to help you.
CarismaAutoGroup was very helpful throughout my purchase. Every aspect of the purchase they were thorough, upfront and informative. Any concerns I had were addressed without hesitancy. I’ll definitely purchase from them again!
Dec 9, 2021
Response from current dealership:
We tell our customers everything to know about the deals so they can make they can be informed and make their decisions with ease. Thank you for your review!
May 22, 2020
It was a great experience.Everyone was real nice and friendly....and i will
definitely recommend my friends and family to them
Dec 9, 2021
Response from current dealership:
We are glad to hear that. Thank you for your business.
Dec 9, 2021
Response from current dealership:
I am very glad to hear that you were pleased with our service.
Mar 21, 2020
Very helpful & friendly
Dec 9, 2021
Response from current dealership:
Very happy to hear that. Thank you for your review!
Mar 10, 2020
Great Experience!! Would definitely recommend. Awesome Consumer Service
Dec 9, 2021
Response from current dealership:
We do our best to serve our customers in the best way possible. Thank you for leaving us a review!
Dec 9, 2021
Response from current dealership:
We appreciate your review. I am sorry that it wasn't able to work.
Dec 9, 2021
Response from current dealership:
Thank you very much. We do our best especially when it comes to our customers.
Great experience, beginning to end. Scott worked with me to solve minor issues (in my favor), and I
drove away with a great car and a great feeling. Many thanks.
Dec 9, 2021
Response from current dealership:
I appreciate you leaving us a review. We will do our best to help our customers with anything.
Dec 18, 2019
I couldn't get the price I wanted exactly, but they
were willing to go above and beyond to help me.
Dec 9, 2021
Response from current dealership:
We always help our customers the best way we can to help them get their dream car.
I purchased the Black Honda Element from the
dealer. Everything went very well at the dealer.
Great customer service!
Dec 9, 2021
Response from current dealership:
Thank you for your review. It was our pleasure doing business with you!
Nov 19, 2019
Very helpful, professional, and transparent.
Dec 9, 2021
Response from current dealership:
We do our best with our customers, especially on informing them so the make a decision that is best for their situation.
Even though we didn't come to terms Carisma is a very nice dealer and tried very hard to get me a good car when my situation improves I will not hesitate to go back to them
Dec 9, 2021
Response from current dealership:
I am glad that you were pleased with our service. We will try our best to make it work for you again.
Oct 29, 2019
Quick and easy. Professional and accommodating. No hassle or pressure to buy.
Dec 9, 2021
Response from current dealership:
I am glad you felt that way. We do not in any way pressure our customers into purchasing a vehicle, but we do try our best to get the best deal possible for their specific situation.
Dec 9, 2021
Response from current dealership:
I am glad that you were pleased with our service. Thank you for taking the time and leaving us a review!
Mar 23, 2019
Great sales people to deal with .
Dec 9, 2021
Response from current dealership:
I am glad you were pleased with our service. We appreciate you leaving us a review.
I have been looking for a truck for nine months and this was the most helpful dealer of all! They make everything easy. Thanks
Dec 9, 2021
Response from current dealership:
I am very happy to hear that. Thank you for taking your time to leave us a review. We appreciate you!
Mar 3, 2019
Very nice people. Gave me a great deal on the car and made the transaction smooth and pain free. Very fast to respond and answered all my questions. Would buy here again. A++++ experience.
Dec 9, 2021
Response from current dealership:
I am glad to hear that you were pleased by our services. We do our best to give our customers the best deals and make the whole process smooth. Thank you for your review!
Visited this dealer and found them professional and responsive. I also purchased a mini s in excellent condition
Dec 9, 2021
Response from current dealership:
I am glad that you were pleased with our service. Thank you for leaving us a review!
Jan 1, 2019
Dealer contacted me promptly, I love the vehicle but have yet to choose my next car
Dec 9, 2021
Response from current dealership:
I am glad you were pleased with our service. I hope you found your next vehicle!
Dec 13, 2018
Bought it!!
Dec 9, 2021
Response from current dealership:
Please doing business with you!
Dec 2, 2018
Quick response, very helpful and courteous
Dec 9, 2021
Response from current dealership:
I am glad that you were pleased with our service. Thank you for taking your time and leaving us a review!
Oct 31, 2018
Fast and professional. Gave us the best deal offered from the finance companies! I would recommend!
Dec 9, 2021
Response from current dealership:
I am glad you were pleased with our services. We try our best to get the best deal possible for each and every customer.
Aug 18, 2018
Bought truck, it is in beautiful shape
Dec 9, 2021
Response from current dealership:
It was a pleasure doing business with you.
Dec 9, 2021
Response from current dealership:
Thank you very much for leaving us a review.
Aug 8, 2018
Quick response and they gave me all the contact info needed to reach them
again in a courteous email response.
Dec 9, 2021
Response from current dealership:
I am glad you were pleased with our services.
Jul 1, 2018
Replied in a timely manor and answered all of my questions.
Dec 9, 2021
Response from current dealership:
I am glad that you were pleased with our services. Thank you for leaving us a review.
Dec 9, 2021
Response from current dealership:
We do our best to help our customers. Thank you for leaving us this kind review!
Jun 19, 2018
Gave me the information I needed . Very helpful.
Dec 9, 2021
Response from current dealership:
We appreciate you for taking your time to leave us a review!
Very nice people, I called got honest description, I traveled 90 miles and it was as described so I bought it. Thanks
Mar 21, 2018
Response from current dealership:
Thank you. We appreciate your business.
Jan 26, 2018
they were a little slow on getting truck out to drive, but, very nice. Truck is at
MY HOUSE!
Dec 9, 2021
Response from current dealership:
Sorry we took a while to help you but I am glad that you are enjoying your new truck.
Jan 23, 2018
I haven't made a decision on a purchase yet, but the dealer seems eager to be helpful. Carisma seems to actually want to sell a car. A few other dealership I've contacted seem to "go through the motions" at best.
Dec 9, 2021
Response from current dealership:
We try to be as genuine and helpful as we can. I am glad you were pleased with our services.
Dec 17, 2017
Very helpful and friendly. Answered my questions and very personable.
Dec 9, 2021
Response from current dealership:
Thank you for your review Tom!
Nov 28, 2017
Perfect service
Dec 9, 2021
Response from current dealership:
I am glad you were pleased with our services. Thank you for taking the time to write us a review.
Oct 7, 2017
Very quick response.
Dec 9, 2021
Response from current dealership:
We do our best! Thank you for your review.
Dec 9, 2021
Response from current dealership:
Thank you! We do our best with our customers.
Jul 6, 2017
Swift response from my internet inquiry.
The salesman over the phone are straight forward as to tell you what they are willing to pay for your trade in and what's it worth. Was told my trade in would be sold off at auction so I wouldn't receive much for my trade in.
Very kind over the phone but very firm in letting you know the will not try and bait and switch you. Was willing to take a hold payment to keep my car unsold on the lot until I came there to get it.
Dec 9, 2021
Response from current dealership:
I am glad you were pleased with our services. Thank you for taking your time to leave us a review.
Feb 20, 2017
Every time I ask a Pacific vehicle price distance of where the dealer is from my home it's always been a great experience dealing with the company
Dec 9, 2021
Response from current dealership:
I am glad that you were pleased with our services. Thank you for your review!
Sep 21, 2016
They contacted me right away.
Dec 9, 2021
Response from current dealership:
Thank you for taking your time and leaving us a review!
Aug 22, 2016
Very helpful honest and pleasant still working on a deal.
Feb 5, 2016
I give them a 2max. the car had rust spots on hood and dirty spots inside as well as cut on leather arm rest in middle (storage bin). It looked bad, It most certainly was not excellent condition.
Jan 24, 2016
Very kind and enjoyed the visit.
Oct 19, 2015
Good
Sep 20, 2015
Car had been sold for months. Used as a
"bait car" to sell me something else.
Jan 22, 2016
Response from current dealership:
Please be informed that when months later we take the vehicle as a trade in and sell it again, it may look like we sold it months ago where we sold it the second time. Hope this helps.
Dec 1, 2014
Good experience.
Nov 11, 2014
Good experience did not purchase there
Aug 27, 2013
was very prompt and helpful.