About Us

Welcome to CarBox . Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle.

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Dealer Reviews

Based on 26 reviews
All reviews are verified visits to the dealer. – Learn More
Rasia
Mar 10, 2026
Only had car a week and a day literally stopped on me getting on feeeway!! Currently working on another car or a refund!
1 of 1 people found this review helpful.
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Renee
Mar 2, 2026
They texted and scheduled an appointment for test drive and truck wasn't even available, it was in the shop they had to pull the motor out cause it didn't pass compression test. They said they'd call back when it was available
1 of 1 people found this review helpful.
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Rachael
Feb 26, 2026
Other than the down payment they wanted/asked for being astronomical, haha. It was a pretty easy process. The salesman I worked with (i don't remember his name), was very welcoming as they all were upbeat with great energy, he helped me quite a bit. I went in for the 2016 Chevy Equinox but it was having issues & he was very transparent about that. So, for that I'm genuinely thankful! They did help with DPA, also thankful. I drove away with a 2014 Chevy Equinox and Im happy with it so far. It is much more spacious & has Bluetooth, also great on gas! All in all, I recommend, they were amazing & truly helpful!
1 of 1 people found this review helpful.
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Savannah
Feb 21, 2026
Showed up after multiple phone calls and they weren’t even there. Wouldn’t answer the phone and the called me after the following weekend asking if I still wanted it, I said before I consider coming in I would like a report and a put the door price, they sent me a CARFAX report 4 times and said come in to see it, I said I need more information they said send me a photo of your id, I said I would like more info first they said send it or come in or they can’t help me, I said that seems a little unprofessional they said some choice words and I hung up, try you luck if you want lol
2 of 2 people found this review helpful.
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Dec 30, 2025
Great seller. Called right away. Has been persistent in trying to get me the best deal. I’m from Illinois and they’ve even helped make an out of state transaction as easy and seamless as possible. Highly recommended!!
1 of 1 people found this review helpful.
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Nov 5, 2025
Called me a few times and even offered me lunch
1 of 1 people found this review helpful.
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Oct 25, 2025
They were fantastic. Giovanni was kind and helpful. I would definitely recommend them to family and friends.
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80
Ken
Sep 29, 2025
Good people. Will be pleased
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Sep 3, 2025
0/5 stars, went to test drive their 2018 Audi s3, rims were scratched to hell. Has previously been turbo swapped and they made no mention of that until I pointed something out. Scratches all over the paint and the person test driving I believe his name was Jose, spilled Red Bull in the car during the test drive. Not to mention there was a loud thumping noise the entire time. Would not reccomend coming here.
5 of 5 people found this review helpful.
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Aug 31, 2025
Poor! Carbox raised the price during negotiations. I am in the process of trying to rectify this. Poor communication. They haven't returned texts, phone calls, and won't have a manager contact me.
4 of 4 people found this review helpful.
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Aug 21, 2025
Good
1 of 1 people found this review helpful.
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Aug 11, 2025
Horrible service, when I said I wouldn't accept their usurous "financing" when their "financing" more than doubled on a car I was putting over half the price as a down-payment they tried to sell me "down payment assistance"
5 of 5 people found this review helpful.
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josh
Aug 1, 2025
I reached out to this dealership about 2 different vehicles. After I arrived I was informed that both vehicles had issues that they "didn't notice" until I had arrived. I don't trust that this dealership is doing full inspections on these vehicles before listing them for sale.
6 of 6 people found this review helpful.
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Jul 26, 2025
Very good customer service I recommend that dealership
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Jean
Jul 8, 2025
I bought an Acadia from them. Great people to work with.
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Felicia
May 26, 2025
They are awesome and they were so nice to help us to get approved for a car
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20
Mar 19, 2025
Good
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Israel
Jan 30, 2025
Great service
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Chris
Jan 4, 2025
Yes I spoke to Jose very nice, sent me photos and gave me information on the vehicles I inquired about. Also included car fax report
1 of 1 people found this review helpful.
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Dec 26, 2024
Prompt response
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Dec 26, 2024
Prompt response
1 of 1 people found this review helpful.
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Dec 21, 2024
I went there 2 days in a row and the car was not there. I kept setting up appointments to test drive the car and they just kept giving me the run around
8 of 8 people found this review helpful.
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Dec 19, 2024
Show up at my he dealership. The car was sold. Dealer called me before arrived. Never told me that car was sold. Never do any business with company again.
7 of 7 people found this review helpful.
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Nov 26, 2024
Horrible experience. Vehicle was rough( it was missing the front passenger side wheel well! You could see the tire and suspension from the engine bay) thought ok the price is good I can deal with a few repairs then they tell me they can’t honor the advertised price because they “wouldn’t make money” so they bumped up the price and added an unwanted service contract for 2k plus a $700 doc fee. No thank you. 3 hour drive and a 200 hold that I guess I’ll never see again as they aren’t calling back. Don’t waste your time if you have any other options.
15 of 15 people found this review helpful.
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Oct 19, 2024
Great dealer very honest will for sure do business again!!!
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WAYNE
Apr 19, 2024
Have worked with the two managers and, the finance person at this dealership. They are all Outstanding!!!
2 of 2 people found this review helpful.
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Nov 3, 2023
CarBox was terrific to work with. Their staff were trained, knowledgeable professionals. I found exactly the car I wanted for the price I wanted. I was in an out of there quick, enjoy working with them, and will recommend them to others.
6 of 6 people found this review helpful.
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Sep 16, 2023
Good
1 of 2 people found this review helpful.
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John
Dec 14, 2022
Very low pressure salesman. Had what I was looking for with a decent price. I won’t recommend people give this dealer a look.
4 of 6 people found this review helpful.
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Nov 26, 2022
Slow to respond and tried playing price games. I was paying cash which usually makes it easy but it was like pulling teeth. We almost reached an agreement after three days of poor communication, but I ended up buying elsewhere after they said their doc fee was $750 (for a $3k car) and that didn’t even include anything since I’m from out of state and they’d just give me the title to take home and process and pay all the taxes and fees on myself… The dealer I ultimately bought from had a $250 doc fee and did process my title for me. I still think doc fees are ridiculously high at $250… I have no idea how this dealer can justify $750.
39 of 40 people found this review helpful.
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Aug 5, 2021
Nice people, car was already sold before I got there. Should have checked first
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Jul 13, 2021
Internet salesman was in constant communication with me. No disappointments with him or the company at all.
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Jul 11, 2021
The car wasn’t clean, needed paint fixed, and the floor broad was broken. The manger didn’t even want to talk about the price of the car. The pictures of the car are very misleading and I wouldn’t recommend going to the carbox.
21 of 22 people found this review helpful.
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Rogelio
Jun 26, 2021
Great and helpful employees
0 of 1 people found this review helpful.
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Jun 25, 2021
The experience was great, people are very helpful. Process was a little more than expected but got the vehicle we wanted.
1 of 1 people found this review helpful.
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Jun 17, 2021
Very helpful
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20
Jun 2, 2021
Quick to respond,bright car for at home Test Drive. Unfortunately the car did not fit. Looking forward to doing business with this Dealership !!!
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20
May 31, 2021
Friendly and not pushy
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Terry
Apr 28, 2021
Good
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Brandon
Mar 26, 2021
Very helpful and friendly
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Mar 8, 2021
Car box messaged me all week about my appointment and seen how engaged I was too buying the car. Drove a 6 hour round trip for them to tell me it was sold in the morning. Overall worse car buying experience. They also said that I was suppose to call them too see if the car was available yet even tho the night before at 7:30 pm they were messaging me directly about the car.
24 of 25 people found this review helpful.
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Mar 4, 2021
Cool
2 of 2 people found this review helpful.
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Jorge
Feb 2, 2021
Everything was great easy and fast nice people
1 of 1 people found this review helpful.
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20
Jan 2, 2021
Good customer service
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Oct 31, 2020
Nice friendly willing to work with you and great communication
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Nov 25, 2020
Response from current dealership:
Thank you!!! We hope you have a WONDERFUL holiday!
Aug 29, 2020
Very easy to work with! Will be buying my dream car with them in full cash, made it very easy! No hidden fees, everything was shown up front to me. Will be recommending to my friends and family.
3 of 3 people found this review helpful.
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Nov 25, 2020
Response from current dealership:
Love this!!! Thank you so much!! We can't wait to help out you and your family!!! =)
Aug 24, 2020
A+ for this dealership! We drove over an hour to see a specific car which we ended up purchasing. So impressed with their staff and service that the next time I go looking for a used car, I will specifically check what they have on their lot first. They care about their customers, and it shows!
2 of 2 people found this review helpful.
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Nov 25, 2020
Response from current dealership:
Thank you so much! I hope you enjoy your car and we are here to help you out!!
Aug 2, 2020
Tiffany was very responsive and helpful throughout the process. I think I got a good deal. The purchasing process was very easy. I recommend Carbox.
2 of 3 people found this review helpful.
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20
Feb 21, 2020
I had already sold my prius to a friend. They were on top of what ever they could do for me.
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Feb 5, 2020
Nice folks
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Zak
Dec 24, 2019
Very honesty group of individuals. Made the used car buying experience MUCH less stressful. I will definitely refer my friends and family to carbox
1 of 2 people found this review helpful.
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Dec 6, 2019
Very helpful P
0 of 1 people found this review helpful.
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Dec 7, 2019
Response from current dealership:
Thanks for the review Dhbonnes!!!
Christine
Dec 1, 2019
Helpful
0 of 1 people found this review helpful.
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Dec 7, 2019
Response from current dealership:
Thanks for your review Christine!!!