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CarSmart.net
About Us
Carsmart.net is the Home of the Half-Price Car delivering Ford, Jeep, Toyota BMW and Trucks of all makes and models. We are an Award Winning dealership that has been serving the Hendersonville, Nashville, Mount Juliet, Gallatin, Brentwood and surrounding areas for over 20 years. We also have a State Of The Art service center for your service and parts needs. With our commitment to excellence and vast experience it's clear that you've found the perfect place to test drive finance and service your vehicle.
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Today 8:30 AM - 7:00 PM (Closed now)
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1023 West Main Street
Hendersonville, TN 37075
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Dealer Reviews
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Mar 24, 2026
Wonderful
Dec 23, 2025
This dealership is an absolute gem! From the moment I found this car, they treated me like family—genuinely excited for me, no pressure, & outstanding communication. They went above and beyond to secure financing quickly, making the process smooth and stress-free—nothing like the exhausting experiences I’ve had elsewhere. When it’s time for another car, whether for me or my kids, this will be my first stop. They truly stand in a league of their own. Thank you for making this such a joyful experience!
Dec 23, 2025
Response from current dealership:
Thank you so much for the wonderful 5-star review! We're thrilled we could make your car-buying experience joyful, pressure-free, and smooth—from great communication to quick financing.
Treating customers like family is what we strive for, and we're honored to be your go-to for future cars. You've made our day!
If there's anything else we can help with, just let us know.
The CarSmart.net Team!
Treating customers like family is what we strive for, and we're honored to be your go-to for future cars. You've made our day!
If there's anything else we can help with, just let us know.
The CarSmart.net Team!
Nov 2, 2025
Was contacted with requested info. Followed up with contact. Unfortunately found a car closer to my home. Great customer service
Sep 18, 2025
Dealer was supposed to send video of car and never did so I don’t think much of this dealer!
Trey was great. Only issue I had was I was told I’d get the car this day then I texted asking for an update, receiving no text back. After I called they said it would more then likely be a different day and would get back to me at a certain time and let me know for sure, which never happened.
May 4, 2025
I felt the car was possibly misrepresented regarding âan increased speed limiterâ
claim in the listing and emailed the salesman. He responded but did not give a
clear answer other than that the speedometer went to 160 mph which is irrelevant
to the top speed and limiter. They did not respond to my last email and sold the
car before I could see it.
Apr 28, 2025
Good
Mar 30, 2025
Trey was great and the purchase process was easy and streamlined.
Feb 22, 2025
Just another place that says they probably can help
you ! U tell them u are a veteran, they say thank u
For your service, and then sorry, we can’t help u !
I told them I’m on my 25th Mustang, that’s all I drive, and they say we can probably can get u into a different car, but not the Mustang !
It ticks me off that they just won’t say right from the get go, that u can’t buy the Mustang, especially since I explained my credit score and income !
Dec 19, 2024
This was my first car I have purchased on my own and they made it effortless. Trey was my salesman who answered all my questions, kept in contact with me via text/phone calls, and was a top tier professional. The car is in great shape and I love it. I'd recommend anyone to this dealership for their next vehicle.
Nov 24, 2024
Very helpful. Not too pushy
Show older dealer reviews 112
Jan 22, 2024
Very understanding and answered all my questions.
Oct 11, 2023
I had the best experience ever buying a vehicle with this dealer Matt the salesman was very very well mannered and respectful couldn’t say enough had some issues with the truck and dealer handled them to make the deal. Great experience again couldn’t say enough.
Oct 11, 2023
Response from current dealership:
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had the best vehicle-buying experience with our dealership, and that Matt, our salesman, provided exceptional service. We take great pride in our team's professionalism and dedication to customer satisfaction.
It's also reassuring to know that any issues you encountered with the truck were promptly addressed by our dealership, demonstrating our commitment to making sure our customers are happy with their purchases.
We truly appreciate your kind words and your business. If you
More ...
It's also reassuring to know that any issues you encountered with the truck were promptly addressed by our dealership, demonstrating our commitment to making sure our customers are happy with their purchases.
We truly appreciate your kind words and your business. If you
Sep 15, 2023
Matt was very nice, but it was Lucas who I had spoken to on the phone. Both salesmen were very nice. I didn't purchase the car, but the salesmen were understanding.
Oct 11, 2023
Response from current dealership:
Thank you for sharing your experience with us, and we appreciate your feedback. We're glad to hear that both Matt and Lane provided you with excellent customer service during your visit to our dealership. We understand that sometimes a vehicle purchase decision can be a complex one, and we appreciate your consideration of our dealership.
If you ever decide to explore other options or have any questions in the future, please feel free to reach out to us. We're here to assist you and provide information to make the car-buying process as smooth and informed as possible.
Once again, thank yo
More ...
If you ever decide to explore other options or have any questions in the future, please feel free to reach out to us. We're here to assist you and provide information to make the car-buying process as smooth and informed as possible.
Once again, thank yo
Jonathan was very helpful and knowledgeable! He was very patient and answered all my questions about all the vehicles I had inquired about.
Oct 11, 2023
Response from current dealership:
Thank you so much for taking the time to leave a review! We're thrilled to hear that Jonathan provided you with such a positive experience. It's always our goal to have knowledgeable and patient staff who can assist you with all your questions and inquiries. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We appreciate your business and hope you enjoy your new vehicle!
Oct 11, 2023
Response from current dealership:
We appreciate your feedback! It's fantastic to hear that you found our responses quick and our assistance helpful. Providing prompt and helpful service is a top priority for us, and we're glad to know we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!
Jul 25, 2023
Although I did not buy through this dealer, he promptly responded and followed up with another call,
that can be a rarity these days. I would not hesitate to use this service.
Feb 26, 2023
Matt was great
May 5, 2022
Good transaction, informative, no problems.
Feb 27, 2022
They were quick to respond to my inquiry and very courteous!
Feb 14, 2022
The car wasn't the one for me, however, the staff were courteous, professional and helpful. I would not hesitate to purchase a vehicle from them.
Good communications. A but pushy and didn't reveal that the vehicle originated from Canada.
Mar 16, 2021
Response from current dealership:
Mark, Thank you for the insight and feedback, we will definitely do a better job communicating moving forward. We truly appreciate your business and please let us know if you need anything moving forward. -The team at CarSmart.net
Jan 18, 2021
Sales Consultant was honest and straight forward. We did not make a deal. They sold the car to another
customer afterwards.
Mar 16, 2021
Response from current dealership:
Satish, Darn..... We hope you will consider us nextime. The team at CarSmart.net
Jan 17, 2021
I ended up purchasing a brand new one,otherwise I’d have purchased this one.
Excellent dealer!
Mar 16, 2021
Response from current dealership:
Jim, We Thank you for looking! -The team at CarSmart.net
The people at Carsmart in Hendersonville was friendly and made the car buying easy, but we were misinform about the mileage of the
Murano, stated on Carsmart.net mileage was 27,437 but the actual mileage was 31,000+ .The tires didn't look new but I did buy a used car.
Mar 16, 2021
Response from current dealership:
Thank you for the business and your concerns are noted. -The team at CarSmart.net
Great communication with salesman Shawn. He was very responsive to my questions. Very nice guy to work with.
Dec 5, 2020
Response from current dealership:
Thank you for the kind words. We appreciate your business!!!
Oct 29, 2020
Great dealership
Dec 5, 2020
Response from current dealership:
Thank you for the kind words. We appreciate your business!!!
Jul 8, 2020
We received a call back from CarSmart with an appointment to look at a 2018 Ram with low mileage and met Shawn, who was great to deal with. All the employees we met were friendly and kept these folks smiling all the way out the door with our new Ram. Friendly and fair priced! We would highly recommend them! Thank you guys!!!
Dec 5, 2020
Response from current dealership:
Thank you for the kind words. We are glad you enjoyed your visit and appreciate your business!!!
We did not buy from this dealer as we found something close to our home. However, this dealer provided excellent Customer Service and quick responses to our inquiry.
May 31, 2020
Response from current dealership:
Thank you for the opportunity!
The CarSmart.net Team
The CarSmart.net Team
May 21, 2020
Great, friendly service. Very helpful staff. I hope to go back soon.
May 31, 2020
Response from current dealership:
Thank you for the opportunity!
The CarSmart.net Team
The CarSmart.net Team
May 31, 2020
Response from current dealership:
Thank you for the opportunity! We really enjoyed you!
The CarSmart.net Team
The CarSmart.net Team
Feb 17, 2020
Good, professional, not pushy!
May 31, 2020
Response from current dealership:
Thank you for the opportunity! We really enjoyed you!
The CarSmart.net Team
The CarSmart.net Team
Feb 16, 2020
Great experience!
Mar 16, 2021
Response from current dealership:
Jamie, Thank you kindly for the review. -The team at Carsmart.net
Jan 21, 2020
Dealer was prompt and very helpful!
Mar 16, 2021
Response from current dealership:
Jim, This is the way we roll. Thank you, -The team at CarSmart.net
Aug 12, 2019
Good
Jul 24, 2019
Dealer had a great personal demeanor. He got us keys to the care for a test drive but didn't know
much about the cars features. The car was not what I was looking for after the test drive.
Apr 24, 2019
Very friendly and helpful even though I have yet to make a purchase.
Nov 21, 2018
Great value and great experience. No pressure. No hassle. Tyler was great! Very open and honest. Best car buying experience of my life.
May 31, 2020
Response from current dealership:
Thank you for the opportunity! We really enjoyed you!
The CarSmart.net Team
The CarSmart.net Team
Sep 11, 2018
Very helpful.
Sep 4, 2018
Advertised as RDX with advance package-drove 45 mins to see this car and
when I got there it was the base model.
I had an 11:00 appointment with this dealer to look at a truck I was interested in. When I got there 30 minutes early he had another customer filling out an application that went through and sold him the truck. Kind of aggravating since I had emailed him a couple of times during the week to let him know I would definitely be there Saturday morning and I got before my scheduled appointment.
Aug 4, 2018
After 3 emails with the sales person who contacted me I asked for a final
quote so I could talk to my bank about financing and they did not return my
email.
Jun 11, 2018
yes the dealer reached out with specific information. Excellent way to
search for a particular car
May 20, 2018
Seemed willing to negotiate somewhat and vehicles we looked at were clean, didn't buy as orig veh we looked at didn't seem mechanically sound and this one was just detailed and not even listed yet.. we hadn't planned nor researched this one so didn't want to impulse buy.
I inquired with two simple questions. The dealer refused to answer any questions regarding their advertised 2014 Ford F-150 XLT SuperCab, and only replied once with a 'canned' message that said "... come in to take a look at it". When I'm looking for specific features and options, I won't waste time and money driving in to see something which doesn't match my needs from a dealer with a careless attitude. Red Flag!
Apr 18, 2018
No pressure for buying great communication with staff very friendly was a positive shopping experience.
They initially responded to me, but never answered the questions that I had after the initial contact.
Mar 6, 2018
Response from current dealership:
I am sorry for the poor response to your questions and I will make adjustments immediately so this will not happen again. I will follow up with you in the morning and I hope to be able to answer your questions.
Guy Alfieri
Dealer Principal
615-822-9711
Guy Alfieri
Dealer Principal
615-822-9711
Mar 5, 2018
Response from current dealership:
Thank you for the "STARS"! The CarSmart.net Team!
Staff was honest , friendly and straight forward. I will definitely be shopping Carsmart again. I truly appreciate Donnie and his teammates. I hope I spelled his name right. Lol
Mar 5, 2018
Response from current dealership:
Thank you for the "STARS"! The CarSmart.net Team!
Fast response. I took a star off, because like most car dealers they want give a full out the door everything price by email. Why is it they want you to call and talk about it. I make up my mind what I will pay for something and make an offer. If they say no, I keep looking, and if they say yes I go to my credit union and get the money. I think that's pretty simple, but they always want to play the same game. I'm not taking anything away from the dealership the email was professional and polite. Half want email you back so I'm appreciative this dealer did. Thank you
Mar 5, 2018
Response from current dealership:
Thank you for the "STARS"! The CarSmart.net Team!
Nov 27, 2017
I received a reply quickly. I was also prequalified before making the trip.
Nov 5, 2017
Good and courteous communication.
Nov 6, 2017
Response from current dealership:
Thank you for the opportunity! Have a fantastic day!
The CarSmart.net Team
The CarSmart.net Team
Oct 17, 2017
They had a nice Lexus, but we could not agree on a price.
Oct 19, 2017
Response from current dealership:
I am sorry we could not agree, we would love to have your business!
The CarSmart.net Team
The CarSmart.net Team
Sep 25, 2017
Excellent! Rich, Jason, Chris, Tyler, and the rest of the team at Car Smart Hendersonville TN were easy to work with and made the experience fun too.
Sep 25, 2017
Response from current dealership:
Thank you for your business.
The CarSmart.net Team!
The CarSmart.net Team!
Sep 20, 2017
Bait and switch. After a phone call to confirm availability and then driving 35 minutes to see the car, the 'custom' vehicle advertised on website was explained to be a 'stock photo'. Really? We are not all idiots like you must think we are.
Sep 20, 2017
Response from current dealership:
I am very sorry you had a bad experience. We have been in business 19 years, we serve thousands of customers an annually, and we strive to create the best possible buying experience for the community. As you already probably know 98% of our customers have a positive buying experience.
The 2016 Jeep Wrangler was priced wrong and I would like to acknowledge the mistake. We would never intentionally try to deceive you I want to thank you for taking the time to share your thoughts with our team because it was a learning experience to all of us. We have made adjustments within our organization to
More ...
The 2016 Jeep Wrangler was priced wrong and I would like to acknowledge the mistake. We would never intentionally try to deceive you I want to thank you for taking the time to share your thoughts with our team because it was a learning experience to all of us. We have made adjustments within our organization to
Aug 9, 2017
Did not purchase from this dealer, but they did stay in touch.
bait and switch . all false information . photos shown do not match the actual car. the photos show a different model than the actual car. went to the dealer to look at car
.,car was not ready yet . they wanted some down payment before i even test drove the car,.They agreed on a certain pricing for the car and when went to buy the car said
they increased the car cost now and will not honor the price. waste of driving 1 hour and waste of time.
they will lure you with low prices and will add additional cost to the final price. AVOID.,
Jun 12, 2017
Great experience overall and bought a nice vehicle for a fair price! The crew at carsmart.net are pleasant and easy to deal with. However, I was disappointed to find out that the description of the vehicle on the website was not entirely accurate and this was readily acknowledged by the staff when I pointed it out to them. My advice would be to go over the listing in DETAIL with the salespeople before making a trip to the lot so there will not be any misunderstandings.
Mar 11, 2017
They were responsive and answered my questions quickly without bugging me.
I purchased this vehicle and received fantastic customer service from Lew, my
salesman and from the finance guys, Riley and Ryan, who worked with me to get
the deal I wanted! Great experience with this dealership all-around! Love my
vehicle!!
Feb 25, 2017
Very good customer service! They responded to my questions very quickly.
Jan 23, 2017
no problems here
Jan 20, 2017
Excellent service.
Nov 23, 2016
They contacted me several times a day until I purchased the truck from them. I had issues with it and it's now been two weeks without any help or answers from them. I call and call but they never return my calls or even offer to assist with the issues.
Nov 4, 2016
They where very helpful and nice.
Sep 26, 2016
Very nice people and they did try to get out business but we found a deal
about $1500 cheaper so we went to the other deal.
Jul 4, 2016
The people at the dealer were extremely nice and I was able to purchase the Lexus that I had inquired about. They were very helpful and I felt like they gave me a good deal on the car and the loan they were able to secure for me.
Jun 23, 2016
Received a return email quickly on Sunday and Lino called first thing on Monday. I researched the avalanche on line and viewed the car fax. Lino had the truck delivered to me 2 hours away. This is my 5th car purchase, I have 3 children, and this was by far the easiest and fastest process. Great service and great truck!
May 30, 2016
I would advise anyone and everyone to purchase a car from this dealer. I don't want to sound like I was paid to write a review but they made the process seamless, they were fair and I bought the vehicle under market price, they even have me fair market value for my trade in. The best part about the sales experience was not dealing with the "sleazy salesman" stereotype of car salesman. They were ALL very professional. The only issue I had was at the end of the deal that financial guy tried to lie to me about the bank not approving to total amount because the salesman made a mistake regarding my down payment. To me when you make a mistake own it, have integrity, don't just say something because you think a buyer may be a least sophisticated consumer. I would deduct a point for that issue to the overall experience was so pleasant that I still give them a 5-star rating.
May 12, 2016
Vehicle that I bought had body damage that wasn't disclosed in the pictures or the description. When I call to find out what they could do they told me it was a used vehicle. For 50,000 dollar vehicle I wasn't too happy to get that response.
Mar 24, 2016
Vehicle was in great cosmetic condition.
The price came out to 8,100 after taxes
and the finance specifics. I was told
nothing was wrong with the vehicle. Took
it to a Jaguar dealership after I got it, and
it needed a wheel inspection. Less than
three weeks after I got it. Told them about
it and they said nothing was wrong with it
when they had it. First I was told a laser
wheel alignment was done, and then I
asked for the paper work. No paper work
was there, because then I was told a
wheel alignment wasn't done. Now I have
to pay for one. Thanks for nothing Lew,
and car smart.
Apr 29, 2016
Response from current dealership:
Orelle,
I am sorry that you are not satisfied with the outcome and I do not want you to be dissatisfied. Please bring in your car next time you need an alignment and we will gladly give you a complimentry alignment at CarCare. Thank you for the honest review.
I am sorry that you are not satisfied with the outcome and I do not want you to be dissatisfied. Please bring in your car next time you need an alignment and we will gladly give you a complimentry alignment at CarCare. Thank you for the honest review.
Mar 10, 2016
i drove down to Hendersonville Tn from Rockford IL 8 hrs trip. Pull up front of CarSmart.net was greeted as i was getting out of the car by Lew "Big Lew" Mariweather. He had my vehicle out front clean and ready to roll..we look over the vehicle and took it on a spin... needless to say i got the vehicle and it will be delivered to me here in Rockford. thanks Big Lew and CarSmart.net. I will send my friends your way.....peace PL
Mar 7, 2016
Bought the car there and they were GREAT!
Mar 5, 2016
Laid back, responsive and very nice
Feb 25, 2016
great experience - bought the car.
good value, would buy another from Andrew!
Feb 3, 2016
Excellent help
Feb 1, 2016
Fast response, just to far away.
Aug 27, 2015
Just the car and wheels and tire
size I wanted; car in mint
condition and good value.
Customer support very
responsive even after car
purchased. I will provide repeat
business without hesitation and
recommend to others .
Aug 24, 2015
Great! Is all that I can say .
Jun 14, 2015
The dealer contacted me
informing me other customers are
looking at the vehicle and then
informed me that it has been sold.
Jun 14, 2015
Response from current dealership:
William,
I am very sorry the car you contacted us about was sold. I would be happy to buy the car of your intrest and have you come look and drive to see if it works.
Please contact me to discuss if you are interested.
Guy 615-394-4411
I am very sorry the car you contacted us about was sold. I would be happy to buy the car of your intrest and have you come look and drive to see if it works.
Please contact me to discuss if you are interested.
Guy 615-394-4411
Mar 19, 2015
Quick and easy. They handled all
the appropriate paperwork in a
timely fashion.
Jul 8, 2014
My experience was great. Professional
kind and knowledgeable sales
associates
May 13, 2014
Fantastic experience! Lew and Andrew were a pleasure to work
with. :)
Jan 6, 2014
Great experience! Got a great price on a great vehicle. Low
pressure, no games, and transparent in regards to financing and
interest rates. Would highly recommend them to others.
Nov 26, 2013
the buying experience was fine . BUT the car i bought was not clean.my only complaint.
Jul 8, 2013
Dealer was helpful but we couldn't make a deal.
Jun 10, 2013
Beautiful vehicles - professional staff from beginning to end. I would recommend them to family and friends and we actually plan on looking for my husband's vehicle there after the first of the year. This was only our 2nd stop and we purchased our jeep from Andrew who is a good salesman and great to work with! Would give 10 stars if I could!
Oct 28, 2012
Andrew was fantastic! He was easy to deal with and I was able to leave with the vehicle that wanted....and a good deal. He also followed up with the agreed upon add-ons (DVD and sunroom installs) as promised. I would go back to them and recommend them to friends.
Oct 5, 2012
Called once - I did not follow-up. Ended up buying exact same car elsewhere before having a chance to visit this location. My interaction with them was fine - no problems.
Sep 12, 2012
Helpful
Aug 24, 2012
Very good. They want the customer leave their dealership with a happy face and work towards that goal!