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Dealer Reviews

Based on 7 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 6, 2026
These folks were quick to respond and quite willing to help with a purchase. We are still considering purchasing a vehicle from them.
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Jesse
Feb 5, 2026
I have not purchased a car yet but I'm going to but I give Car Pros a five star review they're good I would recommend
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Frances
Feb 1, 2026
Klint was terrific! Very nice salesman who helped in every way. I saw the car on Monday and drove it home on Tuesday. It could not have been easier, and I love my new ride!
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Feb 2, 2026
Response from current dealership:
Thank you for the positive review Frances. We do our best to make the stressful event of vehicle purchasing as easy as possible.
Aquinas
Jan 24, 2026
Klint was an honest salesman. Told us everything about the condition of the used vehicle we purchased to the best of his knowledge. Klint allowed us to test drive over the weekend when I asked if I could take the vehicle to my mechanic for a pre purchase inspection (PPI). A minor detail needed attention and Klint voluntarily took care of it. All the required state and DMV registration were done by Klint in a timely manner. The plates arrived a few days later and I just received the clear title in the mail this afternoon. It has been some time since buying from a used car dealer, if the occasion arises again I will surely go to Klint at Car Pros! Best car buying experience I have had in years.
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Jan 25, 2026
Response from current dealership:
Sam, Thank you for taking the time to comment. Glad we could be of service
Nov 22, 2025
Good cars st good prices
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May 10, 2025
Clinton was very nice with me even though I did not purchase car. Wish all car dealerships were like him.
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Juliette
Mar 18, 2025
great experience!
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Feb 10, 2023
Approved prior to contacting them, the ran my credit. Made excuses why car wasn't ready. Would never get back to me. Buyer Beware should get negative star ratimg
3 of 3 people found this review helpful.
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Oct 23, 2022
Hubert was very helpful in the whole process. He let me take it home and try it out for the weekend after offering me a great deal. I had to return the car because the engine performance wasn’t consistent and I realized needed a bigger vehicle. Thank you Hubert and your whole team!
2 of 2 people found this review helpful.
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Jan 25, 2022
Easy people to work with
1 of 1 people found this review helpful.
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30
Aug 16, 2021
Very nice experience from this dealership, even though I didn't purchase a car from this place.
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Oct 20, 2020
Very friendly..very helpful. I was able to get a deal that was fair..very fair price for my trade- in. Would buy from again!
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Aug 5, 2020
Should be no stars. I contacted them for pictures and information. Was told couldn't as was in shop. I asked for this when available. They wanted me to come in just for a trade in value. Since I live an hour away, said no, as I would like to see truck, test drive, etc all at once. Makes sense as what if truck didn't pass inspection and wasn't available. I was now told it sold a week ago. That would be the SAME DAY, THE FIRST DAY it was listed on car gurus, the SAME DAY I contacted them first thing in morning. The same day I was told it takes 3-4 days to be shop and would not be available. Right. Definitely lied to.
3 of 3 people found this review helpful.
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Aug 5, 2020
Car had issues so didn't purchase but good dealer service
1 of 2 people found this review helpful.
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Jul 8, 2020
Called me and very interested in what I'm looking for! Great experience!
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Jennifer
May 2, 2020
Still waiting for response after sending credit app. This is not the time to ignore me. Other than that it's been just fine
1 of 1 people found this review helpful.
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Renata
Feb 24, 2020
The team at Car Pros were both friendly and respectful to work with. I found a Subaru I loved there and they helped me make a dream a reality. They were very responsive to any concerns I had, and even helped remedy a couple of small cosmetic detail issues I had with the vehicle. I never felt pressured, and they were very personable which eased a lot of stress of mine. They offered me a fair trade in for my previous vehicle, which was the cherry on top of a great car buying experience! I will definitely by recommending Car Pros to friends and family in the future!!
2 of 2 people found this review helpful.
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Doug
Feb 12, 2020
Very comfortable process. Hubert was very forthcoming and honest. I trust them.
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Feb 1, 2020
I have purchased a Dodge Ram 1500 from Car Pros. A few months later the transmission went out! They paid and provided a tow package to get my truck fixed. All I payed for was parts, which was added to the end of my finance. They made sure I had a vehicle to get around.
1 of 1 people found this review helpful.
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Dec 30, 2019
While unable to provide financing, the dealer was responsive.
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John
Oct 31, 2019
Overall good experience. No pushy sales
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Rida
Oct 16, 2019
Had fun shopping for autos with Dylan. He made the experience very painless and informative. I would recommend Dylan to anyone who has had negative experiences with car salesmen in the past. CarPros is a unique type of company.
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Ricky
Sep 25, 2019
Very helpful loved working with them
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David
May 29, 2019
Great customer service. No pressure environment, laid back vibe.
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Apr 18, 2019
Salesman Mike Lopez and Owner Hubert have been fantastic. Able to work out a great deal on this truck Scheduled to pick it up tomorrow! Picked up the truck....LOVE IT! ALL the staff at Car Pros Albuquerque were/are GREAT! Highly recommend these folks for ALL your vehicle purchase needs. Rate this dealer A++++++ (5 STARS).
1 of 1 people found this review helpful.
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Jessica
Mar 21, 2019
All good. Not ready to buy at this time yet.
1 of 1 people found this review helpful.
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Brad
Mar 13, 2019
Didn't ended up buying from this dealer but they got back to me in a timely fashion.
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Scott
Mar 7, 2019
Winderful
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Moe
Feb 17, 2019
Good people
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Renee
Dec 31, 2018
We werent able to get a vehicle due to financing but these guys were absolutely amazing. Dylan was so kind and helpful and they went above and beyond to try and help us. Once our credit is back on track we will definitely be back!!!!!
2 of 2 people found this review helpful.
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Dec 2, 2018
Were very good
1 of 1 people found this review helpful.
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Jul 8, 2018
Excellent salesman! The service was the best I’ve had in a while! Thank you, Terry Pouges
4 of 4 people found this review helpful.
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Jul 10, 2018
Response from current dealership:
Thanks so much Terry!! We appreciate your business!! Hubert
Jul 2, 2018
Very polite and helpful but forget negotiating
3 of 3 people found this review helpful.
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Vanessa
Apr 29, 2018
I ended up purchasing a dodge charger from them .. Great service !!
1 of 1 people found this review helpful.
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David
Mar 29, 2018
Called ahead to check out the vehicle, to make sure it was in stock and available, was assured it was. The same day as the call, we drove more than an hour to this dealer only to find they had lent it out to a customer and it was not available for an inspection and test drive. A wasted trip and in my opinion extremely unprofessional.
2 of 3 people found this review helpful.
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Mar 29, 2018
Response from current dealership:
Hi David- I am Hubert, the managing partner here, and I was the one you talked to. I am sorry Dylan and I were not on the same page. We had loaned it out for a customer that was getting work done on another vehicle. The van is available and again, I am sorry to have you come out of your way for nothing. Call me on my cell if you are still interested. 505-948-1818
Kyle
Feb 7, 2018
They stayed open late so I could see the truck, and then again to actually buy it. Everything done as promised. Great dealer!
2 of 2 people found this review helpful.
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Larry
Oct 22, 2016
Excellent jobof staying in touch.
1 of 2 people found this review helpful.
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Michele
Oct 18, 2016
They responded promptly, and continued trying to earn my business. I was happy with this dealership.
1 of 2 people found this review helpful.
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stephen
Oct 10, 2016
good dealership
3 of 5 people found this review helpful.
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Cecilia
Apr 22, 2016
Don't even think about working with this dealer they don't do business unless you have 20% down regardless of how good your credit is!
9 of 11 people found this review helpful.
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Shari
Nov 20, 2015
sales rep responded immediately to my interest and also answered my questions promptly.
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amalynda
Aug 17, 2015
Information given over the phone was not equal to the information given in person, the sales agent then increased the amount down and total amount for vehicle.
5 of 6 people found this review helpful.
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greg
Nov 30, 2014
great people, great prices, overall a great experience...I would highly recommend
1 of 1 people found this review helpful.
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