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Capital Motors Auto Credit
About Us
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6300 Broadway
Merrillville, IN 46410
Our Amenities
- Amenities coming soon!
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Oct 24, 2024
Best car purchase experience at this dealership. Process was smooth from start to finish. I appreciate Alex and everyone else that worked on helping me getting the car I wanted.
Oct 18, 2024
Great customer service love these guys
Show older dealer reviews 1
Jan 12, 2024
If I could rate a 0 I would. This dealership is such a scam. After having terrible experience after terrible experience with dealerships over the last several months, this place just topped it off. I called verifying they had said vehicle available, woman checked and said yes its here. After agreeing to fill out the credit application after confirmation of availability we said we could be there in about 30 minutes. Filled everything out, showed up, couldn't find the vehicle on the lot? Went in, I asked about said vehicle again, thinking maybe they pulled it inside since we stated we were coming. The finance guy asked his buddy sitting next to him and they both agreed, yea yea it's here. Finance guy starts asking if we'd be interested in X, Y, Z. I said no I specifically only asked for this vehicle which I still haven't seen. They ran my credit about 9 times and pushed multiple vehicles out of my price range and then says bank won't approve. And never produced the vehicle I asked about
Oct 9, 2024
Response from current dealership:
Hello Heather, we are sorry to hear about your experience. We know your comments and concerns were around 10 months ago but if there is ANYTHING that we can do, please do not hesitate to reach out to us.
