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Capital Auto Sales
About Us
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Today 9:00 AM - 8:00 PM (Closed now)
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25280 Pleasant Valley Rd, Ste 150
Chantilly, VA 20152
Our Amenities
- COLD WATER
- CHIPS
- CANDIES
- TEA
- COFFEE
- FREE - WIFI
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Dealer Reviews
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Was seeming like a smooth process. TJ was super helpful. However on the test drive there was a weird noise with 4 wheel drive and something wasn’t driving right. I compared it to another sequoia the next day.
That being said, when I mentioned it to them they said nothing was wrong so I figured with the 3000 Mile warranty I will have time to figure out the issue. They will not offer me any warranty since I wanted their tracking device removed. Don’t recommend wasting your time here. Something didn’t feel right
Mar 7, 2026
They really do a good job
Feb 20, 2026
Nice people
Feb 10, 2026
Pricing of vehicle was reasonable, the fees to finish the purchase were not reasonable.
Nov 21, 2025
Dealership quickly made contact with me after making an inquiry on a particular vehicle.
However, they NEVER SENT the undercarriage and motor pictures per my request.
NO they were not in my junk/spam folder either!
Only to put me on the start up of the day auto email.
Never responding to my request! Again and again they continued to pop up.
We're here!
To help!
Really? They were not listening to my request!
Or maybe they were ignoring my request.
Trying to keep the lead alive. Still popping up. Like they were accomplishing something.
Well if you don't follow through on your end.
It is a useless tool to generate sales!
So due to their lackadaisical response.
I removed them from my list!
Nothing personal here at all! I get it some dealerships would rather have a walk in customer versus an online customer! Not a problem for me at all!
They have a tendency to pick and choose. I can do the same when it comes to a dealership and vehicle search!
A LOT to choose from out here!!
Nov 25, 2025
Response from current dealership:
Hello,
Thank you for your feedback. While we understand your concerns about communication, reviews are most meaningful when they reflect a complete customer experience that includes an actual purchase. In this situation, no sale took place, and your review was based only on the initial inquiry stage.
For clarity, our dealership regularly sends detailed photos and videos to customers. We have sent a large amount of them to buyers across the country, and many of our sales are completed out of state and sight unseen. Providing accurate information and transparency is something we take very
More ...
Thank you for your feedback. While we understand your concerns about communication, reviews are most meaningful when they reflect a complete customer experience that includes an actual purchase. In this situation, no sale took place, and your review was based only on the initial inquiry stage.
For clarity, our dealership regularly sends detailed photos and videos to customers. We have sent a large amount of them to buyers across the country, and many of our sales are completed out of state and sight unseen. Providing accurate information and transparency is something we take very
The staff at this dealership are great people, real recognize real. AJ Cruz and Vince from the finance department, that's the team you need. Delivery,..smooth, car came overnight like literally. If need a reliable car I mean reliable you need to go ahead and holla at capital Auto VA. You won't regret it.
Quick response, they sent me car fax info that I requested. Very cordial and professional. Did not purchase
because the added fees ($3,191) was more than I was willing to pay also that it had been a rental, leased and the
two accidents. They were upfront with all the information about the car. No hard sell.
Mar 22, 2025
Very helpful. Thank you so much!
Feb 13, 2025
We did not consummate purchase but Capital personnel were as
helpful and understanding as possible
Jan 25, 2025
His help and conversation was very much helpful
Jan 25, 2025
Adequately!
Dec 29, 2024
Excellent!
Oct 29, 2024
Great customer service...eventually.
I had to continue to reach out to get information on the status of getting financed. After a week they realized we currently have a vehicle loan and we would need to trade that in……Not what we wanted to do…..,Shouldn’t they have known that on day one????? Won’t deal with them ever again!
Jun 19, 2024
Great customer service, we could not come to a deal that would work for both parties.
Jun 14, 2024
Great customer service and quick response to my email about availability.
Worst experience!!! Unprofessional attitude with customers. AJ wasn't professional. I had a test drive and the vehicle had vibration and suspension issues in the front wheel. I asked AJ to fix it for me then go over price but he unprofessionally told me it's as is.i drove over 30 miles and expected to drive a ready car not a faulty one. He even didn't listen to my concerns and arrogantly asked to leave the dealership. Even no offer for discount.
They also put a device work like a GPS and ask for 900 dollars. Is it logical? Just an application with a device for 900. They are not flexible and professional at all.
Show older dealer reviews 291
I am not one to leave reviews, but I am in no way pleased with the vehicle we purchased from this lot. My boyfriend purchased a Lincoln MKZ Hybrid here this week. He flew (one-way) from MI to pick it up. He was told prior to his departure that the car had no damage other than a rear sensor that was pushed in. Based on their WORD and the many positive and exemplary reviews, we took a chance to purchase sight unseen. He brought the car home and to my absolute horror the car is laden with scratches (inside and out), there are literally gouges in the seats and on the touchscreen and steering wheel from a dog, giant scratches along the passenger skirting ($$$ to replace), and the STRONG smell of cigarette smoke, including damage to the fabric lining on the A-pillars which will require replacement. He doesn't have the fine eye that I do, but all of these "imperfections" were on the vehicle before we acquired it. The tires are basically garbage & climate seats are inoperable! BUYER BEWARE
Jan 10, 2024
Great staff very professional
My sales associate Daniel was awful. I clearly told him I was not trading in my car and he said he “understood”. He then hits me back saying things are good and let’s move forward with your trade in. It’s a childish game that I don’t have time to play. The dealership may or may not be worth your time but if you go there be advised to not deal with Daniel. He needs to mature as a sales associate.
Aug 30, 2023
Patrick was very helpful and had great customer service. I put down a deposit on September 9th for them to save the vehicle for me to pick up on Monday, the 11th. Signed
the papers yesterday, drove off the lot with my new car, and was very satisfied with the experience. Jimmy in finance was great also!
Aug 31, 2023
Response from current dealership:
Good afternoon Noah. Thank you for your review. We'd like to start off by first responding to your comment on the interest rate: The night you came in was a bit after 7PM and at that time the best callback we got was the 17% interest rate from Ally. You were then given a phone call after that night, and you were offered a 9% interest which we were ecstatic about thinking we were ready to make a deal happen, and then you proceeded to ask for an extremely large discount. Where you got the value of the vehicle to be dropped 10%, is still confusing. CarGurus deems it to be a “Good deal&rdquo
More ...
Great inventory, polite and knowledgeable staff, and good communication. Just be prepared to eat the price because they refuse to negotiate. I made reasonable offers on two cars; one sold, other one is still for sale for just about same price I offered weeks ago but they refuse to negotiate. I walked away because, for me, price is always negotiable. You can’t be this hard nosed with customers that are ready to buy.
Advertised on their website 1.99% financing for well qualified customers. Applied with 811 credit score and got a call back "saying good news, we got you qualified for 9.6% with capital one. After saying "who did they consider well qualified as advertised on their website?", I was placed on speaker phone to repeat my question for who they said was the service manager and he responds, "that's old, we apologize and we're gonna take that down". So a hit on my credit due to shady practice. Bad business.
Don't give the dealer response to this reviee of we're sorry and contact us to rectify things.
Mar 26, 2023
I was very happy with my car buying experience from Capital Auto Sales! They accommodated my requests before and after I arrived, everyone there was very nice and treated me with respect. I have had 0 issues with my car that I purchased from them almost 30 days ago, and I highly recommend this dealer to anyone looking for a great experience and a great car.
Not a good experience! I spoke to Sergio and requested a full video walk around of the vehicle. I asked very specifically for any scratches, rough spots on the leather and stains on the headliner. He did a video and continued on and on about the perfect state of the vehicle. Showing me no imperfections at all. I purchased the vehicle. Fees were about $1500 more than I thought reasonable… $500 etching fee…?? $1062 delivery when I was quoted $564… very frustrating but I thought for a perfect car, I’d deal with it. Guess what- yep- car came, had scratches, had a lot of stains on headliner… like a child had smeared peanut butter! I cleaned it, but I was quite disappointed. Live and learn! I’ll never order a car “online” again!!!
There is not enough word to description the how great and wonderful sale service I received from Patrick. Patrick is best car salesperson that i have dealt with in all my 30 years of buying cars. He very polite and knowledgeable of the lexus SUV, that we was inquiring about. Capital Auto Sales was nice and clean and smell refreshing, they also offer snacks and something to drink. Also let not forget Venson who work his magic to get us the best interest rate available to me . Thanks Ven for allhard work time you put in to help us.Capital Auto should be honor to have Patrick McGartland ans Venson as employee.And yes we did buy the the Lexus SUV.
KUDOS TO PATRICK AND VENSON JOB WELL DONE.
*Don't forget asks for Patrick*
WOW... this dealer is off the main drag, but what an experience they provide... impressive selection of cars.
from honda civics to Maserati's and everything inbetween! I ended up purchasing a different vehicle, but it was an extremely tough choice between theirs and another dealer's...if they had the color I was looking for, I would have definitely bought from them and will certainly consider them in the future.
May 9, 2022
Dominic was very helpful.
Patrick was very honest patient and knowledgeable about the vehicle. He cooperated with us and made sure we were very comfortable with our purchase without being too pushy. Excellent customer service for the dealership. Unfortunately could not buy from them because I really wanted a white car and not silver. Thanks Patrick
BUYERS...PLEASE BEWARE!!!!!!! PLEASE SEE THE PICS I POSTED FROM MY INSPECTION FOR THIS CAR AFTER PURCHASE.
I purchased a 2014 Infiniti from Capital Auto Sales on 01/08/22. The vehicle came with a 3 month/3k mile warranty from their dealership. On 01/11, I took the vehicle for an inspection at Mr. Tire in MD and was provided with a report detailing the issues with the car (pics below). The mechanic found and sent pictures of a wet undercarriage from a power steering and rack/pinion leak. The coolant level was below the normal line, the undercarriage had severe rust, rust covered the link pins, shocks and struts. I called Capital Autos and sent pictures of the inspection report to the GM Greg M and was told he would need to order the parts and would call me when they had been delivered. On 01/15, while I was driving, the car stalled and jerked as I was turning the corner so I pressed the gas pedal hard to get the car going to get out of the traffic. Took it to AAMCO. Need a tranny! Wow
I was contacted right away about the vehicle in which I was interested. The
whole communication seemed promising. We exchanged information about
the vehicle for a week. I was detained out-of-state because my son was in an
accident over the holidays and I made it clear that I wanted to come see the
car and probably deal. I made plans and scheduled my visit for tomorrow
(12/2/21) to see and make a deal on the car. I even gave personal information
about my intentions to the salesperson. After a week of correspondence, and
after arranging payment and transportation for the 90-mile trip, I was
contacted by text only to tell me the car was sold. This is so typical of
dealerships who have no regard for human interaction, personal situations or
good faith. Thanks, Capital Auto Sales. You have over-succeeded in meeting
the stereotype. Congratulations.
Sep 19, 2021
Extremely responsive and thorough
Sep 17, 2021
Awesome experience!! Sales representative Carlos did an outstanding job putting me in a truck that fit me . Clear concise communication in and out . Purchase made
Jun 30, 2021
Very responsive to questions.
Jun 3, 2021
Good
May 29, 2021
I had an amazing experience at Capital Auto Sales. Greg, was the consummate professional. I would gladly recommend this dealership to all my friends and family members.
This dealership was really good. I ended up buying new and felt badly as they were all really nice, worked with me to come up with a deal and very professional. I worked with Tee and he was very knowledgeable and. It super aggressive. Both the finance person and the manager were also really great. I told them if I were to buy a used vehicle again I would come to them.
The sales representative go all out to make sure your satisfaction is they goal not to just sell
Mar 25, 2021
Response from current dealership:
Thank you very much! We really appreciate the feedback. Hopefully next time we know which salesperson was able to assist you, so that we may congratulate him :)
Mar 25, 2021
Response from current dealership:
Thank you very much! We appreciate the feedback!
This dealership is all around amazing. They are very attentive to any of your needs. They make you feel like family!
Mar 25, 2021
Response from current dealership:
Thank you so much! We appreciate the feedback!
Mar 7, 2021
Excellent
Mar 2, 2021
Good service
Feb 22, 2021
Arranged a viewing and everything was ready for my appointment and the vehicle was as described. I liked the car, however when trying to arrange financing is where they need some work to improve. That process took far to long with no updates. We had to leave before we had an answer. Their financial guy got hold of me the following day and I purchased the vehicle
Feb 8, 2021
Would give zero stars if possible. We set an appointment and confirmed the time. upon arrival we
were told the car had been sold. Not the way to do business
Jan 26, 2021
Very inconsistant information and service. They even made a mistake with the buying order and double charged me for shipping. I had to
call them to find out status of things, would probably not go back to them. Even issue had an answer, but lots of issues.
Jan 22, 2021
Excellent.
Jan 16, 2021
A+
Jan 10, 2021
This was my second car I bought from Capital Auto Sales. The experience buying my car (2016 Corolla) was great. My salesman Dominic was very helpful and professional. The whole car buying experience was quick and painless.
Jan 4, 2021
Truck wasn't bad, but by carfax had been in an accident. During walk around found that the rear bumper had damage and bed corner, because this was used as a commercial vehicle, obviously. Dealer wouldn't budge on price, so we didn't buy it. Not worth 35,000. Well over priced. But the dealer was courteous.
Jan 1, 2021
Great and promptTo respond to you
I haven't bought a car in 14 years. I hate buying cars. I am also the kind of person who spends tons of time researching and researching till I can't see. I hadn’t heard of Capital Auto Sales but yesterday I bought that car after waiting 14 years for. Dominique treated me like we were old buddies, very genuine person that guy. He helped me through the process and never pressured. By the way their dealership is a place you could eat off the floor! Expect to be treated like a real person that needs to fill a need and wants an honest conversation. I am sure I won't wait 14 years to buy another car and I know I’ll buy all my cars from Dominique at Capital Auto Sales. #superhappy!
My husband and I are buying our first car together, and we have been through the ringer at other used car dealerships. Sales people trying to sell us cars in bad shape, others who were not considerate of our budget. We were extremely frustrated with the whole process. Tee at Capital Auto Sales was friendly, professional, and considerate. He was kind enough to walk us through four different cars before we made our decision. Once we did, we took the car to an independent mechanic to have it checked out, and although it has just over 65K miles, the mechanic confirmed what Tee promised, the car was in great shape. When it came to purchasing the car, the in-house financing was a snap. We couldn't believe how quick and easy it was. If we're ever in the market for another car, we will definitely come back. Tee and the rest the folks there listen, they're honest, and they seem to genuinely care for their customers.
We bought a van from Capital Auto Sales and it was such an easy process! Dominique is very nice and helpful. Loved the environment and that they are so honest and upfront. The price was great and we will be telling everyone we know who is in the market to buy a used car to go to them! Highly, highly, highly recommend Capital Auto Sales!
I had a very good experience buying my Jeep here from the moment I walked in their customer service was awesome. They walked me through the entire buying process and I drove off within a couple hours. Chris even helped me drive my Jeep back to my house since I had drove there to just look. I’m sure I’ll be back for my next purchase.
I don’t write many reviews, but this dealership was worth spending the time to thank. First my credit is not good. Second, I owed a lot more on my trade in than the car is worth. Third, I have to have a 4WD since I have to make it to work regardless of weather. It was almost a 4 day process b/c of my credit but we got it done. They were very patient, and went to a lot of effort and hoops to make it happen. I highly recommend them to anyone with a tough credit situation.
Sep 24, 2020
Was contacted by sales associate in a timely manner. The finance manager seemed a bit put off that I didn’t want to finance or buy a warranty through them. When I finished my paperwork, I had to wait on the car because the car salesman went to put gas in it. Finally I get the keys and find there is only one key. I’ve bought three cars this year, this was the worst experience of them all.
Sep 12, 2020
Very fair pricing. No pressure sales and never felt they were being dishonest about anything.
Sep 11, 2020
Salesman was very prompt and courteous.
Aug 19, 2020
Nate was prompt with replies to my inquiries and very professional. Was not pushy at all. Overall pleasant experience.
Aug 5, 2020
Was a very delightful time and would encourage others to go there.
Jul 26, 2020
Great!!!
Jul 25, 2020
Very helpful
Greg and Chris were amazing!!! Thank you good so much for all your help!!!! We were in a bad situation with our Ford Fusion and didn't think we would have a chance in a New car. But they took there time and searched for what works before even showing me a car. That was perfect and exactly how it should be done!! Now we are in a New Jeep and LOVE IT!!! THANK YOU FOR EVERYTHING!!! I Will be recommending everyone to you guys!!
I just bought a 2014 Ford edge from Capital Auto. They did a great job. The facility is comfortable and the staff was very professional. William was the salesman who helped me and he went out of his way to make sure I was completely satisfied with my purchase. I would recommend him to anyone I know looking for a good used car. Great place to buy your next car!
Jul 17, 2020
Very pleasant, knowledgeable,took quite awhile to get back to me
Jul 14, 2020
If I could give zero stars I would. The day we bought the car it was smooth sailing, but everything after that was a hurdle. When one problem was fixed, another surfaced. My tags were transferred but then they called later to say I was driving on dead tags and a "glitch" caused it to happen and I needed to get emissions done. When I did, they called back and said my tags were still dead and they'd mail me new ones (which came late even though they said they overnighted) and I'd need to go to the DMV. Not to mention their service department is lackadaisical and your "appointment" doesn't actually mean anything because they don't write it down or confirm. If I could give the car back for a full refund, I would. Don't come here.
Jul 7, 2020
the whole deal was done site unseen online and over the phone. they were helpful and upfront. there were some paperwork snafus that i would've liked to have gone a bit quicker although they met the timeline i required.
the car was as discribed with one flaw not shown and they were quick to make it right. all in all given the oppertunity i would work with them again.
Being from out of state, I was hesitant to pursue a vehicle at Capital Auto Sale regardless of the wonderful pricing; I am beyond glad that I decided to take a shot. The entire process of purchasing my vehicle was made simple and enjoyable by the great staff at this dealership. Dominick was extremely helpful in answering any question and request that I had, while remaining personable and understandable. Through countless series of photos and video, I was able to see the car as if I was there in person. Dominick made me feel taken care of from the first time we spoke until after the car was delivered to my driveway. Thank you Capital Auto Sales!
First time I bought a used car sight unseen. They provided me with plenty of pictures and videos to make me 100% comfortable purchasing the car. They provided exceptional service and coordinated the delivery of my car to my doorstep. It took a lot of faith buying a car this way, but it worked out just like I had hoped. I would buy from Capital Auto again.
My dad and I went and bought a car from Capital Auto Sales a few days ago and we were both pleasantly surprised at their fairness with the price of the car and overall honesty throughout the process. We will both be letting our friends and family know to come and give them their business.
Jun 23, 2020
I had very good experience I also had delay on receiving the vehicle because of not fully readiness
Jun 6, 2020
Exceptional and first rate
Jun 2, 2020
Salesman Dominic was great
Put a deposit down on a vehicle we had been dealing on for 2 weeks. The morning we were leaving to go pick up the vehicle (mind you this dealership was 8 hours away) we received a phone call that the dealership had sold the vehicle out from under us. Very poor service, definitely would not recommend for anyone looking to travel from a distance to purchase.
Hello I just want to share my bad experience with
Capital auto in Chantilly VA . I saw there is a Jeep
Grand Cherokee for sale for 7995 dollars on site
and I apply for a test drive and I like the car and
they change the price to 9995 just before I sign
the paperwork and blame 3 part for this mistake .
Don’t waste your time there .
May 7, 2020
Great place. Ziyah the sales person was very helpful and patient.
May 6, 2020
Great service. Very friendly and helpful.
May 5, 2020
Nate was great and very helpful.
Apr 9, 2020
The salesman was willing to help in anyway to make the car buying experience a good one ! Thanks Dominic!
I ran into Capital Auto Sales completely by chance because I was at a dealership close by hoping to get a new Jeep Cherokee but it didn’t end up working out due to some differences on pricing. I was walking around their lot looking at the different Jeep Grand’s and was approached by a nice young man named Chris and ended up purchasing a car that day. The numbers were right and the attention and care given to me throughout the whole process far exceeded my expectations from a used dealership.
I bought a ’17 GMC Sierra from Capital Auto Sales this past fall and one of my friends ended up also buying a car from them recently and called to thank me for recommending them. I’m glad that I can refer friends and family confidently and know they will also be taken care of the way I was.
Mar 7, 2020
The dealer was very pleasant and prompt and the vehicle was priced well. They addressed all my concerns and fixed the things I noticed need to be fixed. They worked well with me to get a Maryland inspection and covered the cost. Only frustrating part was it was listed as a V8 on their website and CarGurus but after reviewing the CarFax we found out it was a V6. I would recommend Capital Auto Sales to anyone interested in purchasing a vehicle.
I can’t believe how professional and helpful everyone was, totally not what I was expecting. My dad insisted on coming with me since he’s dealt with buying used cars before but I honestly feel like I would’ve been fine coming by myself. I didn’t feel pressured and got more than I expected for my Camry that I traded in to go towards my new Lexus. 5 stars!!!
Mar 3, 2020
They did a great job supplying me with the information I requested.
I am in Michigan and the car is located in VA.
It is hard for me to understand an easy way to make an investment in a car from so far away.
Thank you Capital for doing exactly what I asked.
They even sent me undercarriage pics.
Feb 20, 2020
Very quick response
I just bought my dream car 2 days ago and I’m so happy I found it at Capital Auto Sales because it made it all the better! I live almost 5 hours away and had to rely on the photos on their website to decide if I wanted to make the drive and I was pleased to find out that it looked even better in person! The process wasn’t anywhere near as long as I heard it would be and I’m so glad everything worked out and I was able to drive it home that day!!
If you’re looking for a used car but don’t want to deal with what you usually expect buying from a used car dealership come to this place!! It didn’t at all have your typical used car place vibe. Nelson was very friendly and didn’t care that I had to test drive six different cars before finding the right one for me that also fit my budget. I’ve already told a few friends who are looking to buy in the near future to make sure they come here.
Jan 14, 2020
Nice
The dealer did their best to find me a bank for financing and they did find one but only the down payment was so high to me ($7000) because of my credit score. The dealer asked if I could find a co signer to lower the down payment. So, I was given all the details by the dealer that I did appreciated.
Jan 8, 2020
Great overall experience.
I went to 4 different dealers in the area before I finally biting the bullet. As soon as I walked in to Capital Auto, I was instantly welcomed with great customer service from Amir. I also felt comfortable with my salesperson Chris because he was extremely patient with me. He even showed me 5 trucks before I made my decision. I can admit I am a picky person and require extra attention, but he assured me that it was not an issue (After all, they did have over 40 trucks to choose from) I will be referring all my friends and business owners for their truck needs to Capital Auto. By far the best place to shop for Used pick up trucks. Their options are never ending! Be sure to come to them first.
Dec 4, 2019
Very helpful!
I had an excellent purchase from Capital Auto Sales. I got the vehicle that I wanted in great condition, at a price that beat similar vehicles on the internet with more features and with a 3-month warranty. They made sure that the vehicle was state inspected and had me in and out in a short amount of time. Chris made sure we were happy with our car! Thanks to the whole team! I will be referring all my friends and family for sure
Oct 31, 2019
They answered my questions. Also gave me a good deal. I just wanted something newer.
Oct 29, 2019
Great
I was interested in a 2011 BMW Z4 3.5is they had online. I Live 500 miles away. I negotiated down to market price including there $1,300 in dealer added fees. They told me the car had been through the shop and was ready to go. I drove down with a bank check and towing a trailer giving me only 10 miles per gallon. There where some deep scratches that where not normal wear and tear that had not been disclosed. I then brought the car over to the local BMW dealer for a pre-purchase inspection and found the car needed $6,800 worth of work. The 2 major items being front struts (leaking oil) and a cracked transmission pan (leaking oil). Both of these should of been seen with a proper inspection. After they put the car up on the lift and confirmed that the repairs where in fact required they offered no price reduction. So I wasted 2 days and it cost me $1,000. Buyer beware
Oct 7, 2019
Suoer
Aug 26, 2019
Very professional
Jul 29, 2019
Nate was superb. Super helpful and super patient with me being overseas. Answered all my questions with a 15 hour time difference. He even helped me after hours. Best support I have ever had at a car dealership.
Jul 23, 2019
Very knowledgeable staff
I asked if it really had a manual transmission and they didn't answer the question. They just wanted to know if they could help me. Well I said i wasn't going to drive all the way over there if it didn't have a manual transmission. The pictures seemed to indicate it was an automatic and wanted them to fix their listing.
Jul 12, 2019
They contacted me right away. Set an appointment. Very comfortable experience with Ralph.
Jul 7, 2019
My emails were answered promptly.
Jun 23, 2019
Dealer was quick to respond to my inquiry.
Jun 13, 2019
Stayed in contact with me for three days without feeling pressured
I drove about 3 hours to the dealership when I got there it was like walking into my home they treated me like I would have treated me it was by far the easiest vehicle buying experience I've ever been apart of I especially would like to thank Nate for his hands on service A plus plus to Capital Auto where the Red Carpet is Always rolled out
Jun 6, 2019
The team, Amir, Nate and Anthony, were great. Professional, knowledgeable and made me feel welcomed.
I would highly recommend them and they have great pricing. I drives 5 hours to visit their dealership.
Jun 4, 2019
Very helpful and attentive! This dealer values and cares for its customers. Every single one.
May 21, 2019
when I got there the truck was ready all I had to do was sign the paperwork. Easy
May 6, 2019
Everyone was really professional and courteous. They didn't waste any of my time with anything unnecessary.my sales person Elaine was excellent.
Apr 27, 2019
The best buying experience I’ve ever had buying a car!
Apr 25, 2019
Nice customer service
Mar 12, 2019
Good,meeting with them Saturday
Mar 3, 2019
It was okay in the beginning, but when I made my offer he didn't try to see what he can do for me. Just told me my offer wasn't accepted.
Feb 28, 2019
Great experience, worked with me on the price of the truck and the trade. Will definitely be doing business again in the future.
Feb 3, 2019
Nice sales person, car was dirty and could tell previous owners abused it.
Jan 17, 2019
Good response
Dec 17, 2018
They were very helpful.
Dec 9, 2018
He replied promptly and smart and professional and I hope to do business in the future with him because he was a smart fellow
Dec 1, 2018
Amir was very helpful. The purchase was pleasant and hassle free.
Oct 8, 2018
My experience with Chris of Capital Auto
was horrible!!!! He is not an honest person
AT ALL. The only time I was able to even
discuss the status of my application after
applying was if I called ever day, even after
being told by Chris that he would call me.
Whenever I was able to talk to Chris, I was
told by Chris that I was approvef with
stilpulations but not to worry, he would
work with another bank for a better deal
and keep me posted: that was three
business days ago. Relationships are
established on honesty and how you treat
customers (if treated appropriately), your
time invested in the customer works in your
favor of gaining more customers. Honesty
is simply NOT the best policy for Capitol
Auto.
Sep 17, 2018
The experience was great
Sep 3, 2018
Customer focused
Aug 2, 2018
Dealership answered all our questions and accommodated our request to
have our mechanic inspect the vehicle.
Jul 26, 2018
My experience with this dealer was great, he talked to me in a nice way and I was happy with the outcome.
Jun 27, 2018
very good. Dealer was very helpful also.
Jun 14, 2018
Very helpful and give quick response.
May 18, 2018
Very helpful and responsive, easy to reach sales person.
May 14, 2018
The vehicle was not exactly as described, looks as though it had been in an accident after photos were taken, and there was a lot of missing parts that the ad never mentioned. However, they did say they would order some of the parts, so..
Apr 10, 2018
Very Professionals.
Floyd and Johnathon had me in and out in a few hours. Even got me better financing terms than my credit union could. Didn’t knock much off the price but the truck was priced so low to begin with that it worked, plus their fees are a fraction of most dealers. Would definitely recommend to someone looking for a truck.
Apr 3, 2018
Answered all questions but the main one... Didnt get a response to it
Mar 31, 2018
Good salesperson
Mar 14, 2018
Dealer responded, seemed willing to make a deal and was professional during our conversation.
Feb 21, 2018
They responded to my inquiry about the vehicle within a timely manner. Although the vehicle was not up to my standards. The staff were very friendly and courteous. Not high pressure and only caring about signing the paper work.
I love this car! I looked at surrounding dealerships around the DMV and Capital Auto Sales had the best deal hands down when comparing mileage and price to other Prius"
This was the best car buying experience that I have ever had. Chris and MJ were professional and courteous through the whole car buying process. I bought a 2011 Toyota Prius that is absolutely amazing. It's clean on the inside and outside. The car looked better in person than the pictures on the website so I was very impressed. Give Chris a call if you looking for a new car.
Feb 5, 2018
These guys were amazing and a pleasure to work with. I DID purchase this
vehicle from them. I am a car guy...I know my vehicles. The Dealership, my
salesperson CHRIS LUCERNO and Gen. Mgr. MJ Mleme went to extremes
to make certain that this vehicle was perfect.....even the underside ! It is rare
that folks buy vehicles over 20k from an independant dealer....do not be
afraid here. They have beautiful hand-selected high-end and mid-range
vehicles and trucks impressively priced. I will go back and will happily
recommend! Thank you Capital ! Stu , Lorton, VA
Feb 1, 2018
The dealer was very nice and we loved the car. We went for a less
expensive car. Thank you. William was very responsive and nice to deal
with.
Jan 27, 2018
MJ and William were wonderful to work with. I let them know upfront the nightmare I was having with other dealerships and they were very upfront, polite, and to the point. Thanks!!!!
Jan 16, 2018
Responded and sent the Carfax Report that I requested, but I could not
access Carfax Report. Sales Associate sent it again, but still was not able
to view the Report
Jan 5, 2018
Salesman contacted me within a day of inquiry. He was very friendly and courteous. I test drove the vehicle but decided not to make an offer, so I never got to the point of price negotiation.
The Salesman was prompt to contact me initially. Waiting for a reply back about approval was slow.
When I spoke with the Finance person his comment about the price/negotiating was a bit on the "snarky side.
"I was lucky they took $500 off"
When I spoke with the Salesman about the price and what my offer was he seemed unwilling to want to present it to the Sales Mgr. I asked him to ask him and get back with me and I haven't heard anything yet.
The difference is about $1500
If they want to walk from the offer so be it. The truck is already overpriced by at least $1000.
There are many other dealers and trucks out there.
Dec 19, 2017
They were friendly and helpful. A low pressure dealer. I bought my car from them.
Dec 17, 2017
Reach out multiple time to really try to assist.
Nov 8, 2017
I purchased this vehicle. I had a fantastic experience at this dealership.
Oct 19, 2017
Very Professional
Oct 11, 2017
William is an outstanding salesman and much of the staff stayed after closing hours to send us home with the right vehicle! Best deal for sure! We love the Truck!
Aug 24, 2017
Very pleasant and helpful. Quick to respond.
Aug 14, 2017
Excellent experience - dealer contacted me immediately about my interest.
Supportive and informative.
Jul 28, 2017
I purchased my vehicle yesterday. I called to inquire about a vehicle in the morning. When I arrived the car was clean and waiting for me. I was in and out in about an hour or so. I recieved excellent service from John and Chris who actually stayed late to accommodate my schedule. I even received a dynamite extended warranty on my used vehicle. When I need another vehicle I will check them out first.
Jun 21, 2017
Excellent. Low pressure organization and made you feel comfortable. I will buy from them again and again.
May 12, 2017
I did not end up buying a vehicle due to my credit, but I was helped with from start to finish by a sales Person and finance manager..I have a few things to work on my credit but I will 100% coming back to purchase my car.
Apr 27, 2017
speedy reply, they dont negotiate on prices it seems, still interested in the
car though , will schedule a test drive next week maybe