Service hours are not available at this time. Please check back later!
Cap City Motors LLC
About Us
Welcome to Cap City Motors Cap City Motors is your one-stop destination for all your used car needs! We specialize in providing high-quality pre-owned vehicles from all the top brands. Our experienced team is dedicated to delivering exceptional customer service and finding you the perfect used vehicle for your budget. Visit us today and let us help you drive away in your dream car!
-
Today 10:30 AM - 6:30 PM (Closed now)
-
5250 East Main Street
Columbus, OH 43213
Our Amenities
- WIFI
- Snacks
- Warranties
- Financing
Service Info
Service Hours
Dealer Reviews
All reviews are verified visits to the dealer. –
Learn More
Nov 21, 2025
Sent one text with no explanation and said nothing about the car I was interested in
Oct 30, 2025
Appreciated the contact. Unfortunately the car sold before we spoke.
Mar 28, 2025
courteous and easy to communicate with
May 22, 2024
Quick response, answered all questions, sent extra pictures
Show older dealer reviews 48
Oct 28, 2023
Awesome Customer Service
Dec 16, 2021
Surprised by the positive reviews. Called the
number listed here 4 times on my 1.5 hour drive
to try and verify the car was
available and no answer any time. That alone is
unprofessional. Salesman Todd and car tech
Justin were both kind and personable, but the car
was awful. It had much more cosmetic damage
and rust on the outside than was pictured online.
The only thing that was good about it was the
clean interior. Check engine light was on. Front
tire was down to 24 psi even though weather has
been in the 60s. Said they had to jump it
because it has not been driven in 4 days. That
makes no sense. Oil could have been cleaner.
Vibrated on the highway at 65mph and the brakes
literally sounded like a locomotive slowing down.
At full stop they were grinding pretty bad.
Suggested only a 5 minute route for my test drive
which felt sleazy. No where near worth $8k. Big
waste of my time.
Dec 17, 2021
Response from current dealership:
Sorry to hear the car was Awful. The vehicle in this discussion is a 2012 with 156,000 miles on it. For the year and miles, the vehicle is in good condition. It may need new brakes or a new battery but the vehicle has been test driven multiple times without a customer mentioning either. Everyone is different with expectations I guess. Customer was asked if they wanted one of us to go on test drive because they were from out of town. ( we asked now instead of automatically going with them. Cap City Covid guidlines) Customer declined the offer.
Jun 26, 2020
My experience with the entire team was nothing short of professional. My car was ready when I arrived, paperwork process was quick and all questions answered right away. I would not hesitate to buy from them again.
Jun 6, 2020
Promptly response with the acquired information
May 6, 2020
I bought the 2012 ford f 150 and am very satisfied.
Dealer was friendly and very helpful.
Would deal with them again anytime.
Nov 29, 2018
My Salesman Benny was very helpful and knowledgeable. He got our deal done in no time at all. Thanks Benny.
Feb 10, 2018
Real good people willing to work with you and try and get you the car you want and they take pride in there cars not like most of these other lots around this city
Dec 31, 2017
My experience with City motors was awesome they were willing to work with me on the price of the car and they had very friendly staff I would recommend them to anybody that’s looking for a vehicle
Sep 27, 2017
Pleasant...helpful....no hassle.....
Kevin contacted me immediately the next morning after i sent an email. They are courteous and professional. Eager to help you into a car without being pushy. I bought the vehicle and they let me take it home without paper work being finalized. Great experience, will buy next vehicle here and suggest any one to try them.
One of the WORSE LOTS I'VE EVER BEEN ON..
EXCUSES, EXCUSES, EXCUSES!
Neither Avalanche was worthy of buying nor were they willing to fix either of them..
Cracked winshield, Gage Console didn't work and tires were bald in need of an alignment..
Door needs replacing..
Anything else to describe this DUMP!
BUYER BEWARE!
Their rating can't be accurate..
0 stars if it were allowed!
1 was the minimum to save the rating..
Apr 23, 2017
Response from current dealership:
Dear customer, Considering that the cars are priced according to their flaws, I don't know what else you expect we told you up front what's wrong with the cars and that's why we priced them so low. These cars are used as is vehicles that are priced below market Value. We showed you what we paid for them and you were buying them for wholesale price. I think you were expecting to get a perfect avalanche for $4800. We appreciate you coming down to check us out. Sorry about your experience!
Nov 1, 2016
Got in touch with me very soon after my internet inquiry
Oct 21, 2016
Response time was great and the car was beautiful according to th pictures posted. Issue is the car does have a crack on the front fascia near the driver side headlight housing. As far as options go, I'm not sure if the car has the desired (RPO) build options; G85 (LSD) or emblem package options + several others desired !!
Jun 21, 2016
The car had smoke coming from the exhaust pipe and more issues...will never go back
Feb 2, 2016
I was just doing some research...but they responded.
Jul 30, 2015
Service was good they were nice and
helpful just couldn't come to an
agreement
Jun 8, 2015
They fulfilled their end of the deal and we love the SUV we bought
from them.
