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Dealer Reviews

Based on 24 reviews
All reviews are verified visits to the dealer. – Learn More
Tim
Feb 21, 2026
Had an appointment days in advance and upon arrival the vehicle had the entire dash apart and was not drivable much less detailed for showing.
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Feb 6, 2026
The sales team was fantastic knowledgeable accommodating. Finance team. We'rewe are a huge component. Unfortunately, I had to come back 4 days later have my car looked at. Upside, everything was under warranty, and they're taken care of. So bettersweet but overall I would recommend.
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Brian
Feb 2, 2026
Lots of add on costs. Submitted an out the door offer with a sales person. Said he would get with the sales manager and let me know. Never heard anything. It's fine to not accept an offer but to not respond speaks volumes as to what you can expect.
1 of 1 people found this review helpful.
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Dec 3, 2025
Great job reaxhing out
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Jay
Dec 3, 2025
Dealership was professional, courteous, and friendly. But the price published on the internet was about 20% lower than the quoted price at the dealership after all of the fees and markups.
2 of 2 people found this review helpful.
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Dec 1, 2025
Love the 2016 Wrangler that I got from Carmazone in North Carolina! The Jeep is amazing and they were prompt, courteous and professional in every sense!! They did not call me when I said don't call--they respected my communication preference which I very much appreciated. Highly recommend this dealership!!
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Nov 19, 2025
They are very prompt and courageous.
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Henry
Nov 1, 2025
Excellent. Dealer responded promptly and kept me informed of the status of the vehicle I inqiluired about.
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Sep 23, 2025
Good!!!!
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Aug 8, 2025
Great car!! They were friendly, knowledgeable, and I did not feel pressured at all in the buying process.
1 of 1 people found this review helpful.
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Aug 4, 2025
Absolutely great team there to answer any and all questions! They reached out to me not even 30 minutes after my inquiry. The vehicle is amazing and couldn't have asked for a better first time buyer experience! Definitely would rate these guys a 10/10, great people!
1 of 1 people found this review helpful.
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Aug 2, 2025
Unfortunately I was told that my down payment and trade in was fine and was told to stop by and wrap it up with my down payment and trade in but then told me I needed to put $4000 which they knew what my budget was and could work with that but was very disappointed when we got there
3 of 3 people found this review helpful.
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Jul 25, 2025
We loved Carmazone! Great experience. We loved Jeff and Holly, highly recommend!
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Jul 20, 2025
Dealer responded within 5 minutes of me sending out an inquiry on the jeep I was looking at. I got in contact with miss Holly over the phone and she got a few details from me to start the process of buying my jeep. After she gathered everything she needed she transferred me to Mr.Dennis who was the lovely sales representative I got paired with. The process was quick and easy overall and I thoroughly enjoyed the experience I had with this dealership. They make you feel seen and heard whenever you ask questions and treat you like one of their own. 10/10 service and I will definitely be referring friends and family to them in the future.
1 of 1 people found this review helpful.
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Laura
Jul 20, 2025
Good communication back and forth. Sent over my trade in details. Woke up the next morning to them informing me they just sold the vehicle.
1 of 1 people found this review helpful.
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Jul 18, 2025
Jeff was awesome and very helpful for me to obtain this Chevy he had all the paperwork set to go very good salesman
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Edward
May 28, 2025
Helpful
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Sue
Apr 24, 2025
Excellent experience! Coby was a pleasure to work with.
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Dec 30, 2024
Very honest and helpful
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John
Dec 4, 2024
Text me back quickly and an email.
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Jon
Oct 27, 2024
Was really good talking to and getting the car was amazing but I got home and went to sleep go up next day to go to town and my bumper was popped out I though it was just clips warn out but I got to looking my bumper was zip tied on and I was shocked the amount I’m paying to have a zip tied on bumper is wild
8 of 8 people found this review helpful.
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20
Jun 30, 2024
This Dealership was very responsive, very professional, and very motivated to connect with me.
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Robert
Jun 5, 2024
Excellent follow up
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May 9, 2024
Very professional and friendly. I loved this car. I waited too long. It was sold. But the dealership and staff were great.
1 of 1 people found this review helpful.
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Feb 16, 2024
Great experience with Kimber, Jeff, and the team. Buying from out of state I had a lot of questions and concerns: Kimber and the team answered all my questions and provided photos and inspections to allay any concerns (>50 emails sent back and forth). They arranged to ship the vehicle to my door and it arrived exactly as described. I would not hesitate to buy another vehicle from them, even from 2000 miles away.
6 of 6 people found this review helpful.
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Sep 23, 2023
if i hasn't already finalized a cash offer somewhere else. I would have bought from this company purely off professionalism when speaking with one of their agents. She was a real STAR! And she didn't call me 10 times either!
1 of 1 people found this review helpful.
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Doug
Sep 14, 2023
Excellent website. Excellwent staff. Will contact without reservation.
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5
Feb 21, 2023
Extremely professional... one my favorite!!! Their offer is still being considered. Top 3
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Tyshique
Jan 22, 2023
Great People
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Jul 5, 2021
The most unprofessional dealership I have every worked with. Drove 45 minutes one way to be ignored and put off. Had multiple conversations about this vehicle and my trade. Explained we both work late and have 4 kids and did not want to drive 45 minutes for no reason. When we got to the dealership, ready to test drive and buy, we were stalled for about 30 minutes to find out that one of the management/owners drove the car home for the weekend. No apology, nothing.
11 of 11 people found this review helpful.
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Feb 15, 2021
Helpful and informative
1 of 1 people found this review helpful.
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Yao
Jan 8, 2021
Nice car
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John
Jul 18, 2020
Great
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Jul 22, 2020
Response from current dealership:
Thank you for your great review!
Jul 9, 2020
Was a total nightmare experience. After days of messaging with Kimber we drove 3 hrs to dealership. She was there but did not ever come near us. None of the stuff she & I spoke of materialized. Our car was never looked at in person but through pictures had been rated at $5000. It is in excellent condition except for 100,000 millage & they rated it at "FAIR" for $3900. We & the salesperson that ended up taking care of us went over the car we were to purchase & only found a few dings on the hood & a missing clip on the front fender which they were going to fix. Long story short, whoever moved the car to fix the clip apparently ran the car into something as the driver side back fender was dented & paint scraped off in a sizable area. Also the passenger mirror had apparently been knocked off & was stuck back on with pieces missing from it. The front desk mgr refused to do anything about it...said it would cost too much money & tried to tell us it was like that. Do not go here.
6 of 6 people found this review helpful.
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Jul 13, 2020
Response from current dealership:
Thank you for your feedback. I hate to hear of the negative experience you perceived to have with us. We do our best to make sure every customer has a great experience with us. It seems this time we may have dropped the ball. In order to discuss further please reach out to Robin at 704-216-1500
M
Jul 3, 2020
Wonderful
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Jul 13, 2020
Response from current dealership:
Thank you so much for the great review!! We are excited you had a positive experience!
Jun 13, 2020
Very helpful and they know what their talking about when it comes to trucks.
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Jul 13, 2020
Response from current dealership:
Thank you so much for the great review!! We are excited you had a positive experience!
Ronald
May 21, 2020
I purchased vehicle and am waiting on repair to sunroof but were happy, I’ll let you know how happy I am with repair
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Jul 13, 2020
Response from current dealership:
Thank you so much for the great review!! We are excited you had a positive experience!
Feb 25, 2020
Dealer was excellent to deal with. Let me test drive car for the weekend. No pressure at all. Great experience
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Jul 13, 2020
Response from current dealership:
Thank you so much for the great review!! We are excited you had a positive experience!
Walter
Dec 29, 2019
It was a great experience the sales rep was exceptional
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Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Nov 26, 2019
Very polite and professional..
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Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Sep 8, 2019
Truck was not what I was looking for. However, salesman was very nice and tried to find something I liked.
Is this review helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Aug 10, 2019
Good communication.
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Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Albert
Jul 23, 2019
Very helpful
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Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Jun 29, 2019
Slow to respond but did answer all questions. Sent me a breakdown for OTD price, Fees are too high so I passed. But they do have some nice vehicles.
2 of 2 people found this review helpful.
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Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I will definitely look into the concerns you mentioned. Please reach out with any questions or concerns moving forward.
Magatte
Jun 8, 2019
Quick response
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Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Donald
Apr 29, 2019
i bought a vehicle thank you
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Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Kevin
Apr 26, 2019
Called immediately
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Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Robert
Apr 16, 2019
The staff was friendly without being pushy. The whole experience was pleasant and I would recommend Carmazone to anyone looking to buy a vehicle.
Is this review helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Apr 11, 2019
Sales person nick did awesome job, and willing to work with our budget .
Is this review helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Mar 8, 2019
Fast email response.
Is this review helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
rae
Mar 1, 2019
quick response to messages and very friendly!
Is this review helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Joseph
Feb 15, 2019
pictures and price looked great. so i drove down to see this truck and the interior was pretty warn and lots of stains. Beside it smelled of smoke.
4 of 4 people found this review helpful.
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Sep 27, 2019
Response from current dealership:
Hi Joseph. It is our apologies that this vehicle did not work for you. Luckily we do have over 200 vehicles available to choose from. If you are still in the market we would love the chance to find the perfect vehicle for you.
deb
Feb 7, 2019
Top notch through and through. Smooth process
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Dec 18, 2018
Very friendly and quick to respond
Is this review helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Amante
Dec 15, 2018
Still waiting for finance approval. Finance Department called me and said they were too busy right now but they hadn"t forgotten about me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Bill
Nov 22, 2018
Touched base, answered my questions but did not hound me.
Is this review helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Nov 16, 2018
Great sales team.
Is this review helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Mandy
Oct 15, 2018
Overall pleased, I got the car
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Oct 1, 2018
Quick response back, and Billy was up front and no pressure to buy.there willing to to work with you. Bought the car, The sales personal Billy was great,
Is this review helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Robert
Sep 17, 2018
Great experience
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Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Aug 22, 2018
Responded immediately but vehicle ended up selling before I could make arrangements to see it.
Is this review helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
RANDY
May 7, 2018
Great follow up. Car was gone before I could react. Dealer will continue to look for what I am interested in.
Is this review helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
May 6, 2018
Very nice. Gave me a price I wanted, even offered to pick me up.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Bart
Apr 19, 2018
I didn't actually go to the dealer. Had 2 phone calls. They were friendly. I didn't have enough contact with them to give them a rating.
0 of 1 people found this review helpful.
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Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
James
Apr 7, 2018
Good follow through.
Is this review helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Mar 18, 2018
Awesome
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Richard
Mar 14, 2018
I negotiated in good faith with Chris my sales rep . We settled on a price for the car and he went to get his manager's signature. I was presented with the paperwork to sign from the manager and happened to look at it and saw that it was $1,300 more than the price Chris and I agreed on. I left without buying anything.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Hey Richard. Thank you for your feedback and all is welcomed. I am sorry that you had a rough experience with us as we do our best to make sure all of our customers have a world class experience. Please reach out if there is anything further we can do for you.
Feb 8, 2018
Not pushy very professional
1 of 1 people found this review helpful.
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Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Nov 21, 2017
We were looking online for a murano and saw one on carmazone. We messaged them with a couple of questions because we didn’t want to drive an hour and half for nothing. They responded quickly and answered all our r questions. So we drove down there the next day. They were very knowledgeable and friendly. Needless to say we bought the vehicle and I couldn’t be happier.
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Kay
Oct 23, 2017
They willing to help out n work with you no matter what
4 of 6 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Bec
Oct 1, 2017
They were quick to answer my request.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Mark
Aug 7, 2017
quick contact
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Natasha
Jul 24, 2017
It was a learning experience. I went looking for one vehicle and was convinced to get another one. Overall the car and service were both fair deals however after my purchase their was a liquidation sell which lowered the price and could have same me a few thousand which reminded me that all dealers are about the same not the person (reality check).
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review. We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Judy
Jul 9, 2017
Awesome!!!!!
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Cheyanne
Jul 1, 2017
Great vehicle, great price! Outstanding interest rate offered! Our other vehicle broke down Saturday night and we were supposed to be leaving Sunday night for a family vacation we planned on driving for. We were desperate and were going to buy a new mini van at a "reputable " dealership that was open on Sundays. They tried to charge us 6k more for a similar vehicle with less options! We walked out. Monday we went to Carmazon and bought a fully loaded, beautiful, 2017Dodge Caravan, 6k miles, for under 20k!! Sooo happy!!
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Gustavo
Jul 1, 2017
Great service over the phone Jeff a great person over salesman
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Jun 30, 2017
They responded immediately.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Jan 30, 2019
Response from current dealership:
Thank you for your review! Please let us know if we can help with anything.
Allen
Jun 29, 2017
Very helpful also let me the car was sold before I could get there to look at it
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Claudio
Jun 28, 2017
Great
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
SAMANTHA
Jun 27, 2017
I spoke with an internet sales rep. He was not engaged in the selling of the car at all. I asked for more information but it was never provided. I bought the same make and model with 25k fewer miles for less money at another dealership.
10 of 12 people found this review helpful.
Is this helpful? Yes | No
Aug 8, 2018
Response from current dealership:
We apologize for your negative experience with us. Our internet sales team is on site and makes sure our consumers are taken care of before and after their visit. Once customers arrive at the dealership, a member of our sales team will take it from there. We do our best to price our vehicles #1 in a 200 mile radius but it seems we fell short this time. If there is anything we can do for you, please contact us at 704-216-1500.
Jun 25, 2017
Very helpful and quick response
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Jun 23, 2017
They responded very quickly.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Donald
Jun 19, 2017
Fast fun and professional
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Kenneth
May 24, 2017
Dealer responded quickly and was very helpful.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Aaron
May 23, 2017
Great
3 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Ron
Apr 9, 2017
Great customer service
3 of 6 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.
Rod
Apr 3, 2017
Even though I did not purchase the vehicle I was looking at, the folks at the Salisbury Carmazon dealership were terrific to work with. Very professional and courteous!
6 of 9 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2020
Response from current dealership:
Thank you so much for your review!! We value all feedback and I am excited for you. Please reach out with any questions or concerns moving forward.