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Bravo Cadillac
About Us
We treat you like a person, not a paycheck. A lot of dealers will do whatever it takes to get a sale, whether or not it’s the right thing to do. Bravo Auto is better. We take the utmost care to be honest, accountable, and encouraging to everyone who comes through our door. The Bravo Promise means we hold ourselves to a higher standard of hospitality. We love people, and we always try to make you feel at home here. At the end of the day, we believe that your worth isn’t tied to a credit score or downpayment. Our process is personalized for each customer. Making you feel welcome and meeting your needs are the highest priority at Bravo Auto. Because, at the end of the day, we’re all people.
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Closed Today (Sun)
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6555 Montana Ave
El Paso, TX 79925
Our Amenities
- Cold Water
- Cleaned and Sanitized (DAILY... multiple times) Waiting room
- Complimentary Wi-Fi
- Complimentary Multi-Point Inspection
- Courtesy Loaners
- Rental Cars Available
- Courtesy Transportation Shuttle
- Home / Office Pick-up & Delivery
- Children’s Play Area
- Complimentary Beverage & Coffee Bar Freshly Brewed Coffee by Yoli
- Complimentary Snacks
- Online Service Scheduling
- Newspapers & Magazines
- Stars and Stripes Military Newspaper
- Flat Screen TVs
- Vending Machines
- Comfortable Waiting Area
- Extended Hours
- Saturday Service Hours
Media
Service Info
Service Hours
Dealer Reviews
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Jun 26, 2025
Response from current dealership:
Glad to hear that. Thanks for sharing your experience with Bravo Cadillac of El Paso.
May 16, 2025
Response from current dealership:
Thank you for your kind words about our team. We're happy to know you had a positive experience at Bravo Cadillac of El Paso.
Dec 11, 2024
Response from current dealership:
Thanks for your kind words. Everyone at Bravo Cadillac of El Paso appreciates it.
Oct 10, 2024
Response from current dealership:
Bravo Cadillac of El Paso is pleased that our team could assist you effectively.
Jennifer responded quickly and was very helpful with my purchase of vehicle. They were able to give us a good deal. I would recommend them to anyone.
Sep 24, 2024
Response from current dealership:
Thank you for your kind words about Bravo Cadillac of El Paso. We're glad our team could assist with your vehicle purchase. Enjoy the ride!
Andres was very attentive and made sure I had all the information I needed in my car buying decision.
Aug 30, 2024
Response from current dealership:
Thank you for sharing your review, Bob. It's great to know that our Sales Team was attentive and ensured you had all the information you needed to make the right car-buying decision. Don't hesitate to reach out to us at Bravo Cadillac of El Paso if we can be any further assistance.
Aug 30, 2024
Response from current dealership:
Thank you for your 5-star review. We are pleased to know that our team was friendly. Come back and see us again at Bravo Cadillac of El Paso.
Show older dealer reviews 31
The sales rep was very helpful we went on a test drive and he was not pushy with a follow up. One tip I would give the dealership is when you show a vehicle make sure it's clean and detailed. The 4 runner I went to see was really dirty on the inside. That was a turn off for me. That comes from the top.
Mar 2, 2024
Response from current dealership:
We appreciate your feedback at Bravo Cadillac of El Paso. It's valuable to hear that our team was helpful without being pushy, as that's the type of service always aim for. Your note on cleanliness is well taken and will help us improve moving forward.
Nov 2, 2023
Response from current dealership:
Hello, thank you for your positive review and feedback. We're thrilled to know that our team did a great job assisting you with your automotive needs. If you ever need future assistance, we are more than happy to help at Bravo Cadillac of El Paso.
Salesman was professional and courteous. Highly recommend him. Esteban. Good experience with him.
Sep 21, 2022
Response from current dealership:
Hi, thank you for your 5 star rating. We are happy our salesperson was able to assist you successfully. We hope to see you back at Bravo Cadillac for your vehicle needs.
Sincerely,
Teresa Montes, General Manager
Sincerely,
Teresa Montes, General Manager
I scheduled an appointment to see, test drive and negotiate. I go there, they did not have the car, they wanted me to buy a 2019 Kia optima LX with 70k for 25k. Not going back, did not like the experience regarding honesty; they should notify me they just sold the car and not waste my time, Sales Rep and manager were quite nice.
Jan 24, 2022
Response from current dealership:
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (915) 778-6633 to discuss your concerns, as your satisfaction is of utmost importance to us. Take care!
Jan 24, 2022
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Oct 6, 2021
Excellent response
Oct 7, 2021
Response from current dealership:
Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Tried to put a deposit on this vehicle 4 times, was told they would have a manager reach out to take the payment and was never contacted. Was told Monday that the vehicle was going through service and they would contact me when it came out. Was contacted Tuesday to let me know the vehicle had sold on Monday. Pretty obvious that I was lied to multiple times.
Oct 7, 2021
Response from current dealership:
We apologize this is the experience you have had and this is not the experience we want to deliver here at Bravo. Please contact our new General Manager Lance Knopp as he would like to gather more information about this situation so he can address it with the team involved and to make sure this doesn’t happen again. Lance Knopp 210-419-6538 or lknopp@bravoautos.com.
Very courteous dealer ship. Every one was very professional.the only complaint was the listing price of the truck. My sales man quoted me a price of 38,500 and when was closing the deal I noticed the price jumped to 39,998. I questioned it to the finance officer. He told me I could talk to one of the managers.He never came instead my sales man showed with a list of things that was supposedly added to the truck, like the tinted windows.protection on the paint.but those things were already in place. I didn't ask for those things. But I'm satisfied with the truck nice ride.
Oct 1, 2021
Response from current dealership:
Hi Gilbert, we appreciate your review. We do apologize for the confusion and any inconvenience we may have caused you.
On the other hand, thank you for your kind words. We are happy to hear you like your new truck. We want to congratulate you on your purchase and we hope to see you soon.
Sincerely,
Alex Flores, Owner
On the other hand, thank you for your kind words. We are happy to hear you like your new truck. We want to congratulate you on your purchase and we hope to see you soon.
Sincerely,
Alex Flores, Owner
Jun 30, 2021
Response from current dealership:
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
I was contacted twice I was told the car was there on their lot but when I arrived they couldn't find it. I was told they sold it then a couple of days later they contacted me again and said it was in their Las Cruces lot. Waste of my time!!!
Jun 16, 2021
Response from current dealership:
Sorry to hear about your inconvenience you had at our dealership. The last thing we want is to waste your time because we know your time is valuable. Please reach out to me by email, Ken Zwigart, at kzwigart@bravoautos.com so I can help resolve this matter for you.
May 3, 2021
Response from current dealership:
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.
They contacted me and had told me that the vehicle had already sold earlier that day. They stated they would continue to search for me
Mar 22, 2021
Response from current dealership:
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
Feb 25, 2021
Response from current dealership:
Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
Nov 13, 2020
Response from current dealership:
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Feb 26, 2020
Paul was my sales person and he was awesome he went above and beyond what he had to do and got us into the car we wanted
Aug 30, 2019
A+
Apr 30, 2019
Replied back quickly! Went in same day and left with the car! Would 10/10 recommend
Dec 11, 2018
Response from current dealership:
Hi there! We would love to hear more from you, please let us know if there is anything we can help you with.
Nov 7, 2018
Very friendly and professional. Very understanding of our needs and was a no pressure environment m.
Nov 7, 2018
Response from current dealership:
Thank you for your kind words. Bravo is happy to hear you had a great experience.
Jun 20, 2018
Outstanding in all respects. Gustav, my sales person was great. Knew the product, and worked to get a good deal.
Jun 8, 2018
No I spoked to John Brooks at bravo in El paso on the 2018 black 4x4
Aug 18, 2017
Prompt replies and very easy to work with.
May 1, 2017
Great Service
Aug 31, 2016
Great customer service!
May 11, 2016
I bought a car, they were great
Feb 19, 2016
2 indiv frm bravo contacted me by email
Nov 25, 2014
excellent service.
Oct 8, 2013
Very nice local people talked to me about a 2012 Impala, but their
prices are just too-high....
They couldn't match internet deals I found elsewhere but did try to get
me interested anyway. .
.