Bourbon St Motors

We sincerely apologize for the confusion regarding the 2017 Nissan Frontier. When you first contacted us through Car Gurus, one of our representatives personally informed you that the vehicle had already sold and was no longer available. Unfortunately, because the listing had not yet been fully removed, the automated system unknowingly generated another appointment when you reached back out, despite our prior direct communication. We understand how frustrating this must have been and truly regret the inconvenience. This was not intentional or misleading, and we’ve taken steps to prevent

We sincerely apologize for the confusion regarding the 2017 Nissan Frontier. When you first contacted us through Car Gurus, one of our representatives personally informed you that the vehicle had already sold and was no longer available. Unfortunately, because the listing had not yet been fully removed, the automated system unknowingly generated another appointment when you reached back out, despite our prior direct communication. We understand how frustrating this must have been and truly regret the inconvenience. This was not intentional or misleading, and we’ve taken steps to prevent it from happening again. For clarity, we are a fully licensed Arizona dealership operating from an ADOT approved 3000 ft.² indoor facility with custom paint, modern lighting and a professional office space where we conduct vehicle viewings and complete sales transactions.  All vehicles are displayed in our climate- controlled showroom to ensure their security, condition preservation and a comfortable viewing experience for our customers. This is why, upon arrival, the inventory wasn't visible from the customer parking lot outside. Once again, we sincerely apologize for the inconvenience and confusion.
Sincerely,
Tamara Z.
Bourbon St. Motors
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