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Dealer Reviews

Based on 4 reviews
All reviews are verified visits to the dealer. – Learn More
Jan 23, 2026
Had to keep trying to contact them over and over to get pictures and verify car was there. After multiple calls and leaving messages they said car was there. I never got the pictures I asked. Because of the description of the car I still asked for them to send me an invoice for it. That is when the fantom extra fees started to the tune of about $4000 to $4500. When the lady was done telling me those I replied those are not on you sit and there is no way Im paying that extra. Thanks but no thanks as she was say well those are the fees I took my leave and never looked back. Would not recommend them at all after our interaction and the deception they do. Was the car even there who knows never saw anything beaide the stock photo.
1 of 1 people found this review helpful.
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Nov 22, 2025
Fees on top of fees on top of made up fees. STAY AWAY! They were very nice though.
4 of 4 people found this review helpful.
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Nov 26, 2025
Response from current dealership:
Hello, we regret any misunderstanding or frustration related to pricing. Our goal is to be as transparent as possible, and we would love the chance to clarify any concerns. Please submit a ticket at BomninSupport.com, and a member of our management team will be in touch to assist. Sincerely, Bomnin Customer Service Team
Aug 10, 2025
I still was not able to purchase this vehicle due to the price but I really appreciate them looking for other vehicles in my price range and keeping me updated about it
Is this review helpful? Yes | No
Aug 12, 2025
Response from current dealership:
Hello, thank you for taking the time and sharing your experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jul 12, 2024
Dealer never answered my questions. I got several automated responses with none of the informs I asked for.
8 of 8 people found this review helpful.
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Jan 27, 2024
Very professional Manager called
1 of 1 people found this review helpful.
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Jan 30, 2024
Response from current dealership:
Hello Fernando, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Oct 31, 2022
This may be a typical trick, but I do not buy cars very often so I did not know. They advertise a car at a low price only to tell you it is sold, and try to sell you a more expensive car. I e-mailed and confirmed that the car was available. Later I called to make sure...I provided the stock number and the VIN number for the vehicle, and the agent confirmed the car is available. I went to the dealership, and asked to see the car...I was told the car was sold long time ago. Then I asked to see similar cars, and the salesperson proceeded to show me a car with more than double the price. When he consulted the manager, he was very rude...did not even come by to explain or apologize. He totally dismissed me! Very disappointing to say the least. Not sure I want to do business with this dealership!
57 of 58 people found this review helpful.
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Nov 8, 2022
Response from current dealership:
Hello Matt, customer service is extremely important to our team here and we are sorry that you were left with this impression. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you?

Sincerely,
Bomnin Customer Support Team. support@bomnin.com
Aug 22, 2022
Great experience!
1 of 1 people found this review helpful.
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Aug 25, 2022
Response from current dealership:
Hello Valery, thank you! Reviews like this give us motivation and help us ensure we provide high-quality service. Have a great day!
Aug 9, 2022
Went there twice after someone confirmed over the phone the car was on the lot. Get there and another rep tries to steal the sale and says hes never heard of the person i spoke to. Tries to take me to a car double the price and walk me through the process. Come to find out the car was sold and not removed from website
36 of 36 people found this review helpful.
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Aug 12, 2022
Response from current dealership:
Hello Bradley, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (305) 444-2222 so we can work towards a resolution. We look forward to hearing from you. Take care!
Thomas
Feb 7, 2022
I was contacted and received the information I requested. I decided I was not going to buy a car unseen and have it shipped.
6 of 7 people found this review helpful.
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Feb 9, 2022
Response from current dealership:
Hi Thomas. Thank you again for taking the time to let us know how we did. We hope you have a great day!
Louise
Jan 5, 2022
Give them zero starts if I could. I called 5 times spread out over 2 weeks about a Volvo I wanted to buy. They never call back!!! Always a salesman will call you back. Good luck buying a car from this dealership. I think they only do walk ins I guess- I don’t know. It was totally bizarre.
39 of 39 people found this review helpful.
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Aug 31, 2022
Response from current dealership:
Hi Louise, we understand that your time is valuable, and we are sorry to hear you feel this way. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
20
Dec 17, 2021
A very good one:) I was very impressed!
0 of 1 people found this review helpful.
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Aug 31, 2022
Response from current dealership:
Hi Freddie, we really appreciate your feedback! Thank you, and have a fantastic day!
George
Sep 18, 2021
Great experience buying my Xc90. Jorge Suarez make it easy quickly and professional
0 of 1 people found this review helpful.
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Sep 24, 2021
Response from current dealership:
Hi George, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jul 14, 2021
Took forever to get someone to call me back, almost a week and when I finally got a hold of them the car was sold but still up on the website
39 of 39 people found this review helpful.
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Jul 16, 2021
Response from current dealership:
Hello Samantha, we understand that your time is valuable, and we are sorry to hear you feel this way. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team. support@bomnin.com
Jun 26, 2021
Terrible service!! had us waiting for over an hour because they “couldnt find” the vehicle. said they will keep looking and give us a call back. never contacted us and removed posting. we called a few hours later and they said vehicle was sold and they couldn’t tell us anything about it. never recommended to let us see other vehicles!
39 of 40 people found this review helpful.
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Jun 28, 2021
Response from current dealership:
Hello Naya, customer service is extremely important to our team here and we are sorry that you were left with this impression. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you?

Sincerely,
Bomnin Customer Support Team. support@bomnin.com
John
Jun 10, 2021
I called multiple times and every time I called they said they would have an out of town representative call me. They never did.
33 of 33 people found this review helpful.
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Jun 13, 2021
Response from current dealership:
Hi John, we understand that your time is valuable, and we are sorry to hear you feel this way. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Jan 20, 2021
they couldn't find the keys to the truck
22 of 23 people found this review helpful.
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Jan 23, 2021
Response from current dealership:
Hi Jeffrey, your satisfaction is our top priority, and we would like to hear more about your visit. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you?

Sincerely,
Bomnin Customer Support Team
support@bomnin.com
tina
Nov 5, 2014
Very good dealer. No tricks great service and very nice people working there. They helped me great with buying a car for my son.
Is this review helpful? Yes | No
Aug 31, 2022
Response from current dealership:
Hello Tina, thank you for sharing your positive experience! We hope to be of service to you again in the future.

Best wishes,
Bomnin Volvo Cars Dadeland