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Dealer Reviews

Based on 1 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 10, 2025
Excellent service from miguel
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Ryan
Jan 30, 2021
Wonderful!
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Jan 26, 2021
Found out the truck had more recalls than a ford..lol..needless to say,after sending a email that I wasn't coming to get it. The salesman still called me as if he never got my message. I was at another lot buying a truck at the time..
1 of 1 people found this review helpful.
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Jan 26, 2021
Response from current dealership:
John I reviewed every email you sent to our sales associate, and none mentioned cancelling the appointment you made to see our truck. I also looked into the truck you inquired about and was not surprised to see it had no open recalls. Happy to hear you found a truck to your liking, and that we didn't end up doing business with a grown adult man that uses the phrase "lol" and truck in the same sentence. Best regards- Will
Bob
Nov 24, 2020
Good experience but they did have exactly what I wanted
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Mar 31, 2020
Very helpful, and easy. great experience. Thank u Bill Robertson Nissan and staff that made my purchase possible
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Brenda
Mar 12, 2020
Dealership staff was vey friendly and quick to respond
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James
Oct 25, 2019
Good,sales person very helpful and honest.
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Lynda
Sep 13, 2019
They got back to me quicky but the vehicle sold quickly too.
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Sep 4, 2019
We were contacted almost immediately by Alberto who was great at providing all of the available information on the vehicle we looked at online but also finding similar vehicles within our price range with all of our desired features. We liked working with them and ended up purchasing from this dealer.
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Aug 5, 2019
Great to deal with!
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Marcos
Jun 26, 2019
It's been a great experience. Purchased a different vehicle but the service was just as great!
1 of 1 people found this review helpful.
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Fwh
Dec 24, 2018
Bought the vehicle, Jef was great to deal with.
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Mike
Dec 2, 2018
They made contact with me even though I’m in another state. They were able to answer all my questions an helped me a lot. I Would buy from them if they had the vehicle I need.
1 of 1 people found this review helpful.
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Oct 10, 2018
I Purchased this beautiful Nissan Sentra SR turbo for myself. The listing and pricing was very accurate The communication was smooth the salesperson was fully aware of the kind of vehicle I was looking for and the sales manager explained my financing options. There was no sales pressure and the dealership staff was friendly and accommodating Base on my Overall impression I will recommend this dealership to all my friends and Family Thanks Bill Robertson Nissan
1 of 1 people found this review helpful.
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Tad
May 11, 2018
Awesome communication and follow through getting all my questions answered.
1 of 2 people found this review helpful.
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Tara
Feb 21, 2018
Love bill n Debbie
0 of 1 people found this review helpful.
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max
Nov 18, 2017
I wouldn't shop anywhere eles,very highly recommend to anybody Bill/Debbie Robertson Nissan, tricity wa. To be perfectly honest don't go to other deals in the area unless you want to be total screwed hate to put it that way...
0 of 2 people found this review helpful.
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Nov 17, 2017
It took them better then a week to get the paper work together. If you are going to be in the used car business , Before you put a car up forsale , please have your ducks in a row ! You haven’t made very me a very happy customer by making me cancel my trip to Spokane because the paper Work was not in order ! I’m hoping to pick up my Soltice on Saturday , November 18th ! So, in the future , before you put a car on the market , please make sure it’s cleared for sale !
3 of 3 people found this review helpful.
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Todd
Oct 5, 2017
It was a great time. Fast veryl salesperson was very helpful.
0 of 1 people found this review helpful.
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Ted
Jun 15, 2017
very Helpful! Jeff and Naomi were super to deal with! we bought the van....
0 of 1 people found this review helpful.
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Jun 15, 2017
Multiple conversations with this dealer. The Owner actually called me about the truck and advised that I not drive the distance to check it out as it was previously owned by a smoker and he knew I would not be interested. Excellent in my words.
1 of 1 people found this review helpful.
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Melodie
May 19, 2017
Seemed responsive but then emailed after we had already left on the 1 1/2 hour drive to come over that the car had sold. From the on-line evidence, I'm pretty sure the car sold the day before and they were just hoping to sell us something else.
2 of 2 people found this review helpful.
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bryon
Feb 12, 2017
Good
0 of 1 people found this review helpful.
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Stan
Jan 19, 2017
Responded within minutes of an online query. Unfortunately car was sold.
2 of 3 people found this review helpful.
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Susan
Oct 15, 2016
Jeff was very good at his job. We are so happy with our new car. Thanks again.
0 of 2 people found this review helpful.
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beth
Sep 29, 2016
surprisingly pleasant
0 of 3 people found this review helpful.
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Heather
Apr 3, 2016
Great
0 of 3 people found this review helpful.
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Roy
Mar 4, 2016
Good service.
0 of 3 people found this review helpful.
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Judy
Feb 15, 2016
Great follow up. Will check here first for my next purchase
1 of 3 people found this review helpful.
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Shopper
Jan 23, 2016
Prompt response, although the car we wanted was sold.
2 of 3 people found this review helpful.
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Marie
Jan 25, 2015
Ok thought prices outta line like buying old but paying new price. As I explained to him why would I buy a three year old Ford Escape for 20,981 with mileage of 29779 when I can buy a new one exact same model for for 3000 more with rebates and have three year warranty. Go figure no brainier.
2 of 2 people found this review helpful.
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Nov 4, 2015
Response from current dealership:
The Ford Escape offers different trim levels and usually the higher trim level like the Limited that we had in stock tend to cost more versus the base model Ford Escape.