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Today 7:00 AM - 5:00 PM (Closed now)
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Bill McCandless Ford
About Us
At Bill McCandless Ford, our mission is to provide an exceptional dealership experience that exceeds the expectations of our customers and fosters lasting relationships. We are dedicated to offering a transparent, hassle-free car buying process with a focus on delivering value and quality. We invite you to visit our dealership to experience the Bill McCandless Ford difference. Whether you're purchasing your next vehicle or entrusting us with your car’s service needs, we are here to serve you with passion and professionalism.
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Today 9:00 AM - 6:00 PM (Closed now)
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8416 Sharon Mercer Rd
Mercer, PA 16137
Our Amenities
- coffee
- cookies
- pick up and delivery
- mobile service
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Service Info
Service Hours
Dealer Reviews
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I' set up a meeting with the dealership, but had to cancel . My wife and I are going to set another meeting this Saturday coming up on March 29th to try to purchase a 2021 Tundra if it's still available. The salesman i talked to was very pleasant that I talked and when I called he was very professional. Good dealership!
Show older dealer reviews 24
Oct 16, 2023
Great dealership to work with! Quick response, very accurate and accommodating. Couldn't have asked for better customer service!!
Thank you to Marcus for making our purchase as smooth as possible!!
Jul 2, 2021
Nice people, very helpful
May 26, 2021
Helpful when I called
May 13, 2019
Quick helpful response.
Apr 24, 2019
Bill was fast and very courteous with his reply and voicemail
Oct 17, 2018
No pressure. Very helpful.
Apr 13, 2018
Everything was great in dealing with McCandless
Apr 14, 2018
Response from current dealership:
Thanks Ken.
Mike Roddy made our purchase memorable and pleasant. We enjoyed the process. Not like other dealers.
Oct 3, 2017
Response from current dealership:
thank you. enjoy your new vehicle.
Jun 17, 2017
Made them a offer on a truck said they were gonna contact me never did after about a weeks time. Wasn't a big deal I understand things happen so I contacted them we touched base talked about where I was at and everything I hadn't changed my mind on where I was at as far as price then the said they were gonna contact me again and I never heard anything so I went and Spent my money elsewhere. Disappointing if my offer was unacceptable at least call and tell me and we might have been able to work something out.
Mar 24, 2017
Contacted me quickly, responded with more information about the vehicle I was interested in. Even offered to meet me part way because I was driving 92 mi.
Jan 12, 2017
Slow getting back to you..wanted pictures never received them
Jan 14, 2017
Response from current dealership:
I apologize but the vehicle was sent out to be detailed and was not here for a week. It is back and if you would still like pictures please let me know.
Dec 24, 2016
Straight forward no bs
Nov 9, 2016
A representative quickly responded to my request, unfortunately we were not able to execute a deal as the car was sold.
Oct 24, 2016
Got three quarters of the way there in a terrible rain storm and got a call saying they sold the car. if someone was looking at the car why didn't they call us before we left our house. As I said it was raining really bad and had to travel 60 miles to the dealership. We did have an appointment at 6.30pm and they called at 6.20pm to tell us it was sold. We are not very happy with them at all. we shouldn't even give them a star!
Apr 24, 2016
Called to speak with the dealer and filled out a credit app. Was approved to purchase a 2008 Ford Lariat. The dealer said that he would get back to me at the end of the day to speak about the terms of the deal. I waited until the end of the day and had not heard from them. I called the salesman back and he told me he had bad news for me...that his sales manager had taken a deposit on the very vehicle I had gotten financed for. He apologized but I pursued another avenue for another vehicle after this.
Apr 13, 2016
Quick response and follow up.
Aug 4, 2015
Fast response
Jul 7, 2015
Friendly down to earth dealership.
Jul 31, 2013
Responded to my email, and continued to follow up. Very courteous dealer without any high pressure sell tactics.
Jul 14, 2012
great service would shop there again. Love my van