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Today 8:00 AM - 5:00 PM (Open now)
Bill Luke Marana
About Us
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Today 8:30 AM - 9:00 PM (Open now)
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6565 Marana Center Boulevard
Tucson, AZ 85742
Our Amenities
- Amenities coming soon!
Service Info
Service Hours
Dealer Reviews
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Jan 27, 2026
All in all the buying process was good. The length of time to complete the purchase was too long. The initial trade-in offer way too low but trpical. The personnel that I delt with were very nice.
Jan 7, 2026
The dealership said vehicle not available. I did notice they kept vehicle listed and I felt that this was dishonest of them.
Dec 14, 2025
The entire team at Bill Luke Marana was great. This was my first time purchasing a car from them. It was a pretty quick and painless process. I will be recommending them to any one looking for a used car
Oct 8, 2025
Very good
Sep 21, 2025
Good staff, very good customer service, all around Great Team.
They tell me "no haggle" pricing, yet keep dropping the price of the car...Multiple people kept bugging me so I said please don't reach out
unless it's a price drop, and they didn't reach out when the price dropped. Weird they won't negotiate a deal with an all cash buyer, but will
continue to drop the online price. Why is it so difficult to buy a car nowadays? Sales people just don't care to sell anymore.
Sep 10, 2025
Response from current dealership:
Thank you for taking the time to share your experience. I completely understand how the process can feel frustrating, especially when you’re ready to buy and want things to be simple. Our store follows a no-haggle pricing model because we believe in offering the same fair price to everyone, rather than negotiating. That said, we do adjust prices regularly to reflect changes in the market and how long a vehicle has been in our inventory — which is why you may have seen the price move after your visit.
I’m also sorry to hear about the communication gap. If you had asked to b
More ...
I’m also sorry to hear about the communication gap. If you had asked to b
Sep 8, 2025
Responsive, but is unwilling to work with you. Charges a high surcharge if need to is a cc which is beyond cost to dealer fir cc acceptance
Sep 10, 2025
Response from current dealership:
Thank you for sharing your feedback. I'm glad to hear that we were responsive. We do our best to price vehicles fairly based on the local market, which is why we don’t negotiate off the listed price. For credit card purchases, we apply a 3% surcharge to cover processing costs — but this doesn’t apply to cash or debit transactions and never exceeds what we’re charged as a dealership. We truly appreciate your input and the chance to clarify.
Sep 10, 2025
Response from current dealership:
Thank you for your kind words! We’re thrilled to hear our sales team was polite and responsive. We appreciate your feedback and look forward to helping you again in the future.
Jul 20, 2025
We have the 2024 RAM Laramie on hold with a deposit to buy it.
Sep 10, 2025
Response from current dealership:
Thank you for your deposit! Your 2024 RAM Laramie is officially on hold and ready for you to purchase. We appreciate your business and look forward to getting you behind the wheel soon.
May 27, 2025
Great salesman! Went above and beyond!
Sep 10, 2025
Response from current dealership:
Thank you so much for your kind words! We’re thrilled to hear that our team went above and beyond, and we truly appreciate your feedback.
Made appointment to drive car. Appointment was confirmed by sales manager as well as a
sales person. When I arrived they could not locate car. It had been removed to service and
was not available. Drove 2 hours to see and drive the car. No excuse for this very poor sales
experience.....suggest all others go elsewhere. They aren't interested in being honest.
Sep 10, 2025
Response from current dealership:
We sincerely apologize for your experience and completely understand your frustration. It’s unacceptable that your appointment was confirmed and the vehicle was unavailable when you arrived. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. We’re reviewing our process to ensure this doesn’t happen again and would welcome the chance to make it right if you’re open to giving us another opportunity.
He was average. Didn't work very hard to financing for me. Saying
he could get out of state financing
May 12, 2025
Response from current dealership:
Hi Sandy, I'm sorry to hear that your experience was less than perfect. Please reach out to a member of management to discuss this further. We would love an opportunity to turn this around for you.
Apr 5, 2025
Great sales team!
Apr 2, 2025
Responded right away!
I will NEVER work with them again. They sold us the car ... but it took hours of waiting ... then 1 month after signing all the papers and driving the car, they tell us the bank changed their mind ... had to return the car ... and didn't do much of anything to help us find a suitable substitute. Instead, they made us fit into their schedule and re-ran our credit resulting in over a dozen hard pulls between the original and new, making it so that our credit union couldn't help us. They messed up, taking too long to send instead documentation and we paid the price. Horrible experience all around!
Mar 3, 2025
Response from current dealership:
We are grateful for your feedback and apologize for your experience with us. We would love an opportunity to speak with you about this.
Feb 4, 2025
Response from current dealership:
We are happy to hear Enrique made your buying experience smooth and easy! Thank you for choosing Bill Luke Marana
Jan 27, 2025
Quick response and communication was easy and clear
Feb 4, 2025
Response from current dealership:
Thank you for your 5-star review!
Jan 11, 2025
They didn't pressure me at all. They were very helpful and easy to deal with. My Grand Cherokee kicks ass
Jan 13, 2025
Response from current dealership:
Thank you for your feedback! We appreciate your 5-star review! Enjoy your new ride!!
I would not recommend trading in your vehicle with Bill Luke. I was offered $4,000, then they upped it to $6,000 that I accepted. My vehicle was put up for sale on their lot for $11,995 the next day.
The vehicle purchasing part was average with unnecessary add-ons (GPS tracking, Tire protection) included with little explanation. Could have saved $750 if I had thought about it more :(
Jan 6, 2025
Response from current dealership:
Thank you for your feedback, A member of our management team will be in contact with you.
Dealer contacted me. I decided to buy another vehicle from another
dealer. I called to tell them I was no longer interested in this vehicle.
Dec 30, 2024
Response from current dealership:
Thank you so much for the 5-star review and for sharing your experience.
Dec 16, 2024
I almost went through on a deal.We'll definitely use them again.
Dec 16, 2024
Response from current dealership:
Thank you, Kasey! We appreciate you taking the time to share your experience!
Dec 11, 2024
He did contact me, and the interaction was fine.
Dec 11, 2024
Response from current dealership:
Thank you Carl for your feedback. We're glad to hear that your experience was positive. We know you have choices and are honored that you chose to do business with us.
Sep 23, 2024
Responded promptly to all my questions. Thanks
Nov 14, 2024
Response from current dealership:
Thank you, Wilfred! We're so glad to hear about your experience. Your feedback means a lot to us here at Bill Luke Marana!
Nov 14, 2024
Response from current dealership:
Thank you, Chad, for your kind words; we appreciate your support and are glad to hear you had a helpful and responsive experience.
Jul 28, 2024
very helpful, no hard sell
May 12, 2024
Quick response, great communication, recommendable dealer.
Show older dealer reviews 17
Nov 29, 2023
Wednesday afternoon before thanksgiving we received an email and a
call saying the car we wanted was still there. They were closed on
Thursday and Friday at 9 in the morning, when we got there, the car
was suddenly sold. The second car we were interested in ended up
having a branded title and we were never told until we got there. Not
impressed with how they try to do business.
Nov 30, 2023
Response from current dealership:
Thank you Jim for your feedback. We apologize that your experience was not entirely positive. We would love an opportunity to address your concerns in person, can you reach out to our management team @ 520-436-5169?
Oct 25, 2023
Response from current dealership:
Thank you Joseph for taking the time to send us a review. We're always pleased to hear that you're experience here was a positive one. We will be here when you need us again.
Oct 21, 2023
Very helpful and polite people.
Oct 25, 2023
Response from current dealership:
Thank you so much, Debi. We appreciate you taking the time to do a review on our dealership. We will be here whenever you need us in the future
Oct 9, 2023
Great customer service!
Oct 25, 2023
Response from current dealership:
Thank you so much, Paulina. We appreciate you taking the time to do a review on our dealership. We will be here whenever you need us in the future.
Sep 29, 2023
great service most helpful staff, made my experience wonderful, can't say enough, my wife is out of town
and can't wait for her to see her new truck. Thank you Bill Luke staff! Video coming soon.
Oct 25, 2023
Response from current dealership:
Thank you for your kind review Garren. We're so happy to hear that you had a great experience with us.
Aug 26, 2023
Very good. A beautiful place to do business. The process was a bit long, but I'm sure that's true
of every purchase like this everywhere.
Aug 28, 2023
Response from current dealership:
Thank you, Micharl! We're thrilled to hear that you had a great experience with us. We take great pride in our store and are committed to constantly improve efficiency. Enjoy your new ride
Aug 13, 2023
They did not honor the pron cargurus.com. They tagged an extra $1500 unless I financed through them at a % higher. They added a $399 window tint warranty that I didn't want to purchase. If I have to buy it.... it should be included in the price of sale! Not as a mandatory service I do not need, & most importantly DID NOT Want! I didn't purchase, not happy with them.
Aug 14, 2023
Response from current dealership:
We are grateful for your feedback and apologize for your experience with us. A member of management should be in contact with you shortly.
They were very helpful and answered my questions even though I did not but a vehicle from them.
Aug 28, 2023
Response from current dealership:
Thank you so much, Bryant. We appreciate you taking the time to do a review on our dealership. We will be here whenever you need us in the future.
Internet sales person, she is terrible and dishonest. Drive to test drive the car from California. The car AC was not working in the 110F test drive the car without AC, the problem was not listed upfront and repair was not done since she know that I am coming for a test drive on a weekend. The EV e Golf battery was charge at 31% only. So much poliness on the phone but I guess actions speak louder then words. I am speechless...hopefully she learns how to be a bit more honest upfront next time with future customers. Other sales people are nice at the dealer.
Aug 28, 2023
Response from current dealership:
We appreciate your feedback. A member of management will be in contact with you shortly.
Aug 28, 2023
Response from current dealership:
Thank you for your review.
Jun 21, 2023
After deal was made and waiting for financing decision vehicle was sold to someone else.
Jun 22, 2023
Response from current dealership:
Good morning George. We never want a customer to have anything less than an outstanding experience when visiting us. We would love an opportunity to speak with you about this. Can you reach out to a member of management at 520-436-5169?
Dealer had many people contacting me about sales but the main sales person I spoke with never provided answers about vehicle. I still have not received answers from anyone at that dealership and will be looking elsewhere to purchase a vehicle.
Jun 8, 2023
Response from current dealership:
Hi Robert my name is Rodney Zimmerman with Bill Luke Marana. We never want a customer to have anything less than an outstanding experience when visiting us. I'd love an opportunity to look into this for you, can you reach out to me at 520-436-5169?
Jun 8, 2023
Response from current dealership:
Terri, Thank you for your kind review. We appreciate your time and interest.
May 18, 2023
One of the best experiences ever. Bill Luke of Marana was great during the entire process, great price, easy transaction.
Jun 8, 2023
Response from current dealership:
Hi Luis, thank you for the positive review. We work hard to provide outstanding experiences every time and love to hear about it when we deliver. Thank you again!!
The car, a 2021 VW iD4, had an open safety recall on it. I told the dealer I would be interested in the car if they took it to the VW service center and had the recall taken care
of.They were unwilling to have the safety recall taken care of, so I didn't buy the car.
Aug 28, 2023
Response from current dealership:
We apologize for your experience, Cecil! We appreciate your feedback. A member of management will contact you shortly.