Bill Black Chevrolet

Bill and Russ were able to get my 2022 Camaro built for me! Love it!

Contacted me immediately and very professional. I have a test drive scheduled for tomorrow

They were very helpful and made things easy. I was looking for a car and the right one came around and it wouldn’t have happened if it wasn’t for them.

It was wonderful.

The best

Reached out and got a response then two days go by and I follow up with wanting to buy the car and told it sold. I guess they don’t like selling cars

They responded, but hardly followed up. One or 2 of the reps did contact me. But didn't offer much help. I viewed many cars, requested information from lots of dealers. I did not keep up with all of the dealers I contacted, or simply do not remember.

Inquired about a vehicle and on my initial inquiry I informed them that the vehicle was overpriced by roughly $5k. In their response I was given all the information minus an indication as to why the markup. I also informed them that I was preapproved through my credit union. I was asked if I would allow them to secure financing as if they secure financing they would cover my tax, tag, and title fees. So that immediately turned me off and I ceased communications with this dealer. They can sale their overpriced vehicles to someone else. Even cargurus marked it as a high price.

It was Great! Didn't take long at all, in and out!!

I got the inf of the vehicle right away.

This was my first used truck buy and I must admit that I was a little cautious. That's when I met Tobias Williams. He was very professional,informative and helpful. He went over and above on making me feel comfortable with my purchase. Hats off to Tobias Williams and BILL BLACK CHEVROLET. I am one happy customer and I will surely spread the word !!!

Fast call back

Everyone at Bill Black was great, from the salesman to the finance department. They stayed late to accommodate us coming in from out of town and were patient, easygoing, and were able to work an excellent deal. I highly recommend them and will be back if I ever need another car!

Bill Black stayed in contact right until I was notified it had been sold. For me it was a difficult deal to arrange as it would include shipping across country. Had I been nearby, I think it would have been a pleasant experience.

Everyone was very helpful. We were able to negotiate a fair price and for a small fee they delivered the vehicle to us (we lived about 2 hours away) clean and with a full tank of gas.

Bill Black responded swiftly. The associates waited after closing to meet up with me. I left Bill Black with a positive experience. The vehicle I was inquiring about was cleaned up and ready for a test drive. Bill Black associate were friendly and professional. Thank you.

The service was excellent!

Professional experience

Returned information at a good time

Great help but I bought a different car.

It was awesome! Very friendly and honest staff (Harry, Jeff and Dustin) to work with during our purchase.

Friendly, knowledgeable and accommodating on time.

I had been in contact with the dealer via email. Told them I would come there Friday morning 10.11.19 on my way out of town to test drive the car. When I arrived they had loaned the car out. No one emailed me to say the car wouldn't be there! I drove over an hour for this!

Very nice and helpful

Fantastic people. I bought the car.

Fantastic

Penny Winfrey and Johnny Fontana could not have been more helpful. I did not purchase, however, they went above and beyond - and I have dealt with many dealers over the years. I would recommend them to anyone in the market for a vehicle!

They were quick to respond to my inquiry and very friendly staff. Shout out to Lexi and Penny for making the experience amazing and seamless. Everything was ready to go upon arrival.

Called to makes ure they still had it. Had two different people, sales and management to call me back and said yes. I told the I was on my way, that i was 2 hrs away. Half way there, they called and told me the sold it the night before. Then two days later called and said it was still available and wanted me to put a deposit down on it. Be careful of this wishy washy place

Nice visit. Very welcoming.

Got a nice call from rep willing to help me in anyway they could quick response

The dealer was very pleasant and responsive when we were inquiring about the car. We actually ended up buying from them. However, 30 miles down the road the check engine light came in and the car started sputtering. We took the car in and found it needed a part replaced that controls the ignition intake. We test drove this car just on a short trip around the block and there wasn't a problem. Thank goodness it was covered under warranty. Now maybe the dealer would not have been able to detect this failing until it actually failed. However, this car was supposed to be "certified" and we make couple of trips from Durham to Greensboro. I notified the sales manager, he never responded. I also spoke with salesperson. While he seemed to be concerned, he has not followed up either. I just think out of good customer relations they would done more to show that they valued us. Needless to say I don't think we will be going back to this dealer.

The dealer, Bill Black Chevrolet was very, very helpful in my dealings with them about the 2006 Chevy Silverado. They told me when it was available to be shown and test driven and very importantly about a mechanical fault with the vehicle. I was very impressed with the way they handled the situation. If all auto dealers were this upfront and honest it would be great.

Very helpful

I received a call back quickly and was told that the CST had a contract pending and if it fell thru they would get back with. The car sold but I was contacted a couple time with other options but those option had too much mileage for what I was looking fir

Polite and professional sales staff from start to finish. I ended up buying the truck I went to look at and am very pleased with the price I paid.

Quick response, all my questions answered, car and price exactly as advertised. I would definitely recommend Bill Black Chevrolet.

They were friendly and knowledgeable about there inventory

Great dealership! They called back right away and set up an appointment to test drive the car. Great price on the car to!

Nice!

Dealer was a pleasure to work with. Car was cleaned and paper work was ready when I arrived at 9 am.

They did contact me but did not answer what I asked. They just wanted me to call them or come there. I am disabled and will not go untill I know a out the door price.No need to wast there time or my back.

This dealer responded promptly. I did not purchase a Suburban from them as I moved a different way to a local truck purchase.

Good experience

Email with good contact info.

Very friendly and willing to answer questions. The car sold before I could get there.

Helpful, not pushy, stayed in contact with us

Sales Mgr Fred called the next morning, and sales rep. Luke looking after the details with me. So far, so good, car to be shipped to me mid March to complete transaction. Hoping that goes smoothly too.

Great. Very polite and helpful. Called when they said they would. Answered all my questions

So far so good Going to pick it up on Saturday and meet everyone. I hope truck is what I expect

Good

Very well, the sales folks were great, car sold before we got to look at it, was just what we were looking for.

Bill Black Chevrolet was awesome. Completely happy with my buying experience. Would definitely recommend them.

Very friendly had very smooth transaction no long all day time consuming process. I am a happy customer.

Very professional and helpful.

Got in touch with me fast

I just talked over the phone but I have purchased a vehicle already.

Internet sales contacted me through email and was very courteous.

Very good experience, Handled the negotiations mostly by phone. Was treated fairly and very professionally. This was my 1st purchase from Bill Black and enjoyed the process. Would buy again from Bill Black. Fred, the salesman abd Luke, the tech person was very knowledgeable and professional.

Dave Hudson rocks! Professional and caring! Treated us like family. Everyone at dealership was great to work with from management to service!

Honest and wonderful dealership to work with!

Seller has bait & Switch for advertising cars. Terrible communication...