Service hours are not available at this time. Please check back later!
Bexley Motorcar Co.
About Us
-
Today 10:00 AM - 7:00 PM (Closed now)
-
2253 E Livingston Ave
Columbus, OH 43209
Our Amenities
- Amenities coming soon!
Media
Service Info
Service Hours
Dealer Reviews
In order to review a dealer on CarGurus, you agree that:
- You have contacted the dealership
- You are not at the dealership or with a dealership associate
- You are not an employee or associate of the dealership
A verification code has been sent to you. Enter it below to continue.
All reviews are verified visits to the dealer. –
Learn More
Amazing from start to finish. Reached out about car. Natalie texts me within an hour with info verifying car was there. Immediately got me the information and a price breakdown I requested. Answered all question during entire process. They were up front about what mechanics found on car and negotiated a way to resolve any issues. Car was exactly as they said and better. Amazing staff from the detailers, salesman(Devontay), Natalie, and anyone else I came in contact with. Best car buying experience yet. Highly recommend.
Apr 20, 2024
Hank was awesome at Bexley! He responded within minutes. We were on a road trip and didn’t expect to find the truck we’d been looking for for years. After a test drive and the usual chat, we were signing, shaking hands, and driving away. No hassle, no BS.
Show older dealer reviews 58
The people were very nice, however, they sent my credit application to second rate creditors instead of larger banks. (Maybe that’s what they have to do) and the only option they gave me was a 17% interest rate!!!! I went to my local dealership and received a 7% interest rate. Not sure what the problem was there but I cannot recommend them.
John Cowan was AWESOME to work with!!! Extremely patient, informative AND truly professional! This Lexus is absolutely amazing as was John! I really enjoyed doing business with John and those at Bexley. My Wife was against me buying another vehicle and tell she seen this one! Great quality vehicle for a fair price!!!
Jul 24, 2021
Good follow up.
May 30, 2021
Hank was fantastic!!! Quick response and very helpful. Even picked me up from the airport.
Actually said you're not in a hurry or anything are you after knowing I drove 1.5 hours to get there
Dec 31, 2020
Response from current dealership:
Hey Ryan- Thanks for taking time to travel to our dealership. We value everyone's time and I am sure our salesperson just wanted to know your time frame on buying a car. Some people want a quick and fast service and others want to spend more time throughout the process. We like to be accommodating to whichever type of buying process you want and personalize the experience for you. And especially knowing that you drove 1.5 hrs, we are very sensitive to your time.
The dealer never answered my emailed question at all. As a matter, in the three or four
emails where I ask one very specific question, he never responded to my request. Just
straight up B.S. salesmanship
Dec 31, 2020
Response from current dealership:
I am sorry to here this. Maybe it was a miscommunication. If you have a specific question, I would be more than happy to answer it for you. Just give me a call or email , (614)231-7100 or nthompson@bexleymotorcar.com.
Thanks- Natalie Thompson
Thanks- Natalie Thompson
Sep 6, 2020
responded right away..very nice. I ended up getting a new car..but I would not hesitate to recommend Bexley Motorcar Company.
May 20, 2020
Replied within 12 hrs. No complaints.
Aug 6, 2019
Great Follow Up and Very Detailed.
Sep 27, 2019
Response from current dealership:
Terri- Thank you so much for taking the time to review us. Also, thank you for your business!
Jul 28, 2019
Bought this vehicle 2 hours after contacting them
Friendly dealership
Sep 27, 2019
Response from current dealership:
Katelyn- Thanks for the review and your business. I'm happy to hear we were thorough and quick for you.
Jun 8, 2019
I was very happy with my experience at Bexley Motorcar Company.
Sep 27, 2019
Response from current dealership:
Thanks for your review, John. It was a pleasure working with you too!
Sep 27, 2019
Response from current dealership:
This makes us happy to hear!!
Feb 23, 2019
Very helpful and easy to deal with. Down to earth family dealership.
Sep 27, 2019
Response from current dealership:
Ben- Thank you for your business and review. We try to make the car buying process a little more enjoyable by being family-oriented and down to earth. I am happy to hear you enjoyed your experience. We hope to help you in the future.
Sep 27, 2019
Response from current dealership:
Our main goal is to be time sensitive and responsive to your questions. Thanks for the review
Oct 6, 2018
He was very helpful.
Dealer got back to me, unfortunately when I asked via text about a price I was willing to pay, Randy wanted me to come in. Obviously, I don't wanna come in I just wanted an answer.
Sep 27, 2019
Response from current dealership:
Tamara- that you for your review and suggestions. We have made the adjustments to our communication outlets and we have trained our people to reach out via text when requested by the customer. We understand that your time is precious so we try our hardest to be mindful of this.
Aug 6, 2018
Very good service from Jeff.
Very easy transaction. Great communication. And all around good people. It was a pleasant experience and I love my new Vehicle.
Apr 18, 2018
Response from current dealership:
Jurrell- Thank you for your business and your kind review. It was a pleasure dealing with you.
-Natalie Thompson
-Natalie Thompson
Bexley Motorcar Company was a positive experience. Our salesman Jeff was helpful and professional at all times. We were treated extremely well by all staff and look forward to doing business with Bexley Motorcar Company again in the future!
Mar 23, 2018
Response from current dealership:
Thank you for taking the time to review us. We appreciate your business and hope you and your family are enjoying your new car.
Nov 12, 2017
Friendly, knowledgeable, helpful; a few of the words I would use about Bexley Motorcars and Jeff, my salesman. I flew in from Minnesota and Jeff even picked me up at the airport. The car I bought matched their description and has been great!
Oct 11, 2017
Good
Jul 25, 2017
It was a good exoerience, they were courteous and did what they could.
Jun 24, 2017
Ed the owner answered the phone and answered all my questions. I went to their dealership and Eds daughter Natalie greeted me and showed me the vehicle, I decided to purchase and The whole process was less than 2 hours. She even found me a better rate them my credit union was given. It was a pleasure working with them, they are calm through the process and not pushy at all, treated me like family.
May 5, 2017
Superb customer service! Very professional and not at all pushy. Helpful in every way, answered all questions satisfactorily and even stayed late on a Sunday to complete the transaction. Will be back!!
Apr 2, 2017
Nice service
Feb 14, 2017
The people there are great!!
Aug 29, 2016
Great experience!
Jul 1, 2016
Buyer beware!! Fool me once shame on me. Sold me Honda Ridgeline, gave me checklist of inspection... Engine light comes on first 100 miles of driving. My mechanic tells me there was no way they didn't know, they just passed the problem on ... Now $2500 later replacing the 3 catalytic converters on it... Good job on BMC's part of appearing trustworthy. My poor judgment. Could never go back there and will be slamming their business every chance I get. "Used car salesmen." It's just about moving cars off the lot.
May 24, 2016
Not too pushy
Dec 27, 2015
A classy dealer. Even though I didn't end
up travelling to Columbus, Don and his
staff called to make sure I knew the
Christmas eve hours, answered every
question I had about the vehicle, asked
me what I needed and would look for a
vehicle...not pushy, very polite, a class
act.
Nov 18, 2015
If you want a super dealer and a good car go to Bexley Motorcar Company.Never treated better.Bob
Nov 17, 2015
The worst experience we ever had,
when we arrived it was almost like
they didn't care that we were there,
The salesman didn't know
anything about the truck, CD
players did not work ,DVD players
did not work because there was a
monitor but no DVD player, Overall
they made us feel like they didn't
care that we were there .THE
CUSTOMER SERVICE WAS
TERRIBLE .
Oct 7, 2015
They were able to negotiate to better than average price.
Paperwork was quick and the vehicle was driven home the
same day.
Feb 13, 2013
Ed and the rest of the peopple here are great!!! Bought a great running car here and never had any major issues with it for the 2 yrs and 60k i used it for. highly recommended. even helped tremendously with the financing and warranty! If they have a car you like, call em! I was glad i did.
Sep 27, 2019
Response from current dealership:
Brandon- thanks so much for the review! Glad you enjoyed your experience and your car. We hope to see you again!
Dec 4, 2012
no help at all
Sep 27, 2019
Response from current dealership:
This is very disappointing to hear. I am so terribly sorry we were not able to help. We work hard to assist as much as we can. I am sorry we fell short for you and we will train and work harder so this never happens again.
Jul 26, 2012
I received a call in a good amount of time after I contacted Bexley Motorcar Co. They had to leave a voice message. I didn't return the call because I no longer was interested in the Durago.
Sep 27, 2019
Response from current dealership:
Amy- I am sorry it took us so long to get back to you. We will work on this. Thanks for the review