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Berman Chrysler Jeep Dodge
About Us
Berman Perfect Car Promise: We want your vehicle to be perfect for you. If not, just bring it back and we’ll give you the original purchase price as a trade-in value on any vehicle at Berman Chrysler Dodge Jeep Ram. No matter what, we’ll find the right car for you. Every New and Pre-Owned vehicle receives our 30-Day or 700-mile Perfect Car Promise. https://www.bermancdjr.com/30DayPerfectCarPromise/
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Today 9:00 AM - 8:00 PM (Closed now)
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4630 West 95th Street
Oak Lawn, IL 60453
Our Amenities
- Service Hours To Fit Your Schedule
- Free Local Shuttle Service
- Rental Cars At Reduced Rates
- Large Selection of Suburban Certified Pre-Owned Vehicles
- 24 Hour Towing Services
- Midwest's Largest Selection of Chrysler Dodge Jeep & RAM
- We Speak Your Language - Italian, Spanish, Greek, Polish & Arabic
- Business Link Dealer - Commercial Vehicle Specialists
- ASE Certified Technicians
- Hassle Free Buying Experience
- FCA Certified Sales Professionals
- Factory Certified Boutique Accessories
- Bank Financing At The Lowest Available Rates
- Lease Specials Tailored For Your Own Personal Needs
- Family Owned & Operated - Always A Mancari On Site To Serve You!
- SRT Performance Specialists - For High Performance Enthusiasts
- Family Owned & Operated - Always A Berman On Site To Serve You!
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Dealer Reviews
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Worst ever communication, not a transparent
dealership,No information made available to and for
the customer, no real numbers provided for the
vehicle and they attempted to rush me to fill out a
credit application without confirming below MSRP
numbers. They’re stuck in the past on vehicle
pricing and current pricing trends. Their vehicles
have been on the lots for a long time and at this
point that trend will continue based upon the
customer interaction and the heavy supply and little
demand . This is essentially the old Mancaris that
was there so nothing’s changed whatsoever. Not
recommended. Thank goodness I didn’t waste my
time actually going into this place.
Mar 9, 2025
Iâve only been communicating via email at this
point of my purchase process, but Joe DâAndrea
has been one of the most transparent people Iâve
spoken with from several different dealerships
which Iâve contacted to do price comparisons.
That wanted 2900 plus fees and taxes, for the 2006 scion tc base but I went to go check it out and it did turn on but heater doesn’t work, the stick to hold up the hood is missing, the fan that is right behind the radiator didn’t turn on so idk if that is a bad connector, bad wire, bad fuse or the fan just doesn’t work, the radio doesn’t work properly, there is a crack in the shape of a circle on the windshield, there is gasket maker (a silicone made to withstand high temperature) in the valve cover instead of an actual valve cover gasket so therefore the engine was very dirty and low from so much of it leaking out, and the t
Jul 11, 2024
I wanted to go and see the car. Called ahead.
They said it was out for detail and they'd call me.
I called again and they said it was being serviced.
They definitely would call me as soon as it was done being serviced...never did!!
I called again and they said it was sold!!
I was shocked ...
Show older dealer reviews 78
Feb 26, 2024
Friendly, and willing to help.
Jul 24, 2022
Kind follow up
May 25, 2022
Yes very helpful was waiting to have car detailed and was sold
Sep 26, 2021
Response from current dealership:
Always happy to help!
both of them never sent pictures and shipping quotes i responded to their emails never got answers back their
pictures were both the same stock photos mancaris upped their price by $2000 2 days after i contacted them
Jun 9, 2021
Response from current dealership:
David,
Thank you for sharing your feedback with us. I would appreciate the opportunity to speak with you regarding the level of customer service and communication you've received. Would you please reach out to me at your earliest convenience?
Eric Jones
ejones@mancaris.com
Thank you for sharing your feedback with us. I would appreciate the opportunity to speak with you regarding the level of customer service and communication you've received. Would you please reach out to me at your earliest convenience?
Eric Jones
ejones@mancaris.com
May 30, 2021
Response from current dealership:
Thank you for taking the time to share your rating with us. If there's anything further we can do for you, we are happy to help!
Salesman I worked with was very nice which is why I am giving 2 stars. But facilities are dated, offered me over 5K less on my trade-in than other dealers and said “it was the best they could do” and then left my truck sitting on 95th street couldn’t even be bothered to drive it back to where I originally parked. Will absolutely not be recommending this place to anyone
Apr 29, 2021
Response from current dealership:
Ryan,
Thank you for sharing your feedback with us. I would like to discuss your recent visit to our Sales Department so I can better understand what happened with your trade-in. Would you please reach out to me at your earliest convenience? Thank you!
Eric Jones
ejones@mancaris.com
Thank you for sharing your feedback with us. I would like to discuss your recent visit to our Sales Department so I can better understand what happened with your trade-in. Would you please reach out to me at your earliest convenience? Thank you!
Eric Jones
ejones@mancaris.com
Apr 21, 2021
Response from current dealership:
Hi, Ernie! We are glad you had an enjoyable experience at Mancari Chrysler Jeep Dodge. We hope you come back and see us. Thank you for your excellent review!
Apr 3, 2021
Response from current dealership:
Thank you for visiting Mancari Chrysler Jeep Dodge, Carla! We are happy to know that you enjoyed our services. We look forward to working with you again!
Feb 21, 2021
Quick call but did not follow up as indicated.
Feb 22, 2021
Response from current dealership:
Brent,
Thank you for sharing your feedback. We take your comments seriously and I would appreciate the chance to speak with you to learn more about your experience. Will you please contact me with your preferred contact method? Thank you.
Best,
Eric Jones
ejones@mancaris.com
Thank you for sharing your feedback. We take your comments seriously and I would appreciate the chance to speak with you to learn more about your experience. Will you please contact me with your preferred contact method? Thank you.
Best,
Eric Jones
ejones@mancaris.com
Jan 3, 2021
Several reached out but the vehicle I was interested sold quickly.
Jan 6, 2021
Response from current dealership:
Rodney, thanks for sharing your experience with us. We will be sure to pass this along to our team.
I said no previously but I forgot it was Mancaris. They were very helpful and I apologize for
forgetting.
Nov 25, 2020
Response from current dealership:
Ken,
Thank you for the positive feedback. We're always more than happy to help with all of your automotive needs.
Thank you for the positive feedback. We're always more than happy to help with all of your automotive needs.
Oct 17, 2020
Thanks Jerry for being so responsive.
Oct 17, 2020
Response from current dealership:
Hello, thanks for highlighting some of our staff who helped make this such a great experience! If there is anything else we can do for you, please don't hesitate to reach out to us. Have a fantastic day!
Aug 23, 2020
Response from current dealership:
Thanks for your wonderful comments. We appreciate it and hope to work with you again in the future!
Truck sold before I got to see it, but the sales person(s), did follow up with me when I enquired about the truck, but it sold before my appointment day
Aug 18, 2020
Response from current dealership:
Rob, we appreciate your feedback and will be sure to pass this along to our team.
Jul 31, 2020
Response from current dealership:
Thank you for the feedback! We are always here to help!
Jul 14, 2020
Response from current dealership:
Thank you for the feedback! We are glad to know that our team was quick to respond and if you need anything else please let me know.
May 30, 2020
I ended up buying my car from here a 2019 charger scat pack - love it! The employees were great and the buying process overall was easy!
Jun 2, 2020
Response from current dealership:
Congratulations on your car, Cristine! We are so delighted to know that your overall experience was full of ease. Please let us know if we can do anything else for you. Our team is here to help!
Apr 28, 2020
Good contact and not pushy. Gave me all the details and will help when ready.
May 4, 2020
Response from current dealership:
Hi Tom,
Thanks for taking a moment of your day to give us feedback. We are so glad to know that our team members have provided you with such a great level of care. If there is anything else we can be of assistance with, please let us know. Our team is happy to help!
Thanks for taking a moment of your day to give us feedback. We are so glad to know that our team members have provided you with such a great level of care. If there is anything else we can be of assistance with, please let us know. Our team is happy to help!
Apr 13, 2020
Told me not to just pop up it's by appointment only. Call if I'm in the area. I was in the mood to get a new car but thanks to that I decided to just wait
Apr 14, 2020
Response from current dealership:
Curtis,
I take your comments seriously, and I would appreciate the opportunity to address your concerns. Please reach out to me at your earliest convenience to discuss your situation. I hope to hear from you soon.
Best,
Gary Fast
gfast@mancaris.com
I take your comments seriously, and I would appreciate the opportunity to address your concerns. Please reach out to me at your earliest convenience to discuss your situation. I hope to hear from you soon.
Best,
Gary Fast
gfast@mancaris.com
Mar 24, 2020
Response from current dealership:
Thank you for your feedback in regards to our level of customer service. We really appreciate it, Pedro! Please have a wonderful day!
Mar 3, 2020
The worst experience of my life let me start they call me I ask them if the vehicle was there they say yes ,I got there they talk me it was sold and then show me another Jeep I love it they agreed with my offer the manager came they say yes done deal congratulations on you new vehicle while we were waiting for the paperwork another person came and say we got good news and bad news the Jeep we agreed it’s sold to someone else that’s real unprofessional I would not recommend this dealership to anybody else
Mar 8, 2020
Response from current dealership:
Denis,
I understand you felt concerned about any inconveniences related to shopping for your Jeep. I would appreciate the chance to discuss what happened and address anything you felt did not meet your expectations. Please consider reaching out to me when you are available. I hope to turn around any future experiences.
Best,
Gary Fast
gfast@mancaris.com
I understand you felt concerned about any inconveniences related to shopping for your Jeep. I would appreciate the chance to discuss what happened and address anything you felt did not meet your expectations. Please consider reaching out to me when you are available. I hope to turn around any future experiences.
Best,
Gary Fast
gfast@mancaris.com
Had an appointment setup, salesman said he'd hold the vehicle, next day he calls me and told me he sold it.
Well thanks for saying you would hold it, bunch of lyers if you ask me.
Feb 25, 2020
Response from current dealership:
Hi,
I am sorry to hear of any possible miscommunication regarding a vehicle you were interested and I would like to learn more about the details. Please contact me when you have a moment, so I can address your concerns as soon as possible.
Best,
Gary Fast
gfast@mancaris.com
I am sorry to hear of any possible miscommunication regarding a vehicle you were interested and I would like to learn more about the details. Please contact me when you have a moment, so I can address your concerns as soon as possible.
Best,
Gary Fast
gfast@mancaris.com
Car was sold before I got there. I have purchased a car from them in the past and would again so I think they are excellent.
Feb 8, 2020
Response from current dealership:
Sorry you missed that one. Hopefully, we can assist you with another vehicle soon. Just let us know.
Feb 3, 2020
Response from current dealership:
Thank you for your feedback, Paul! Let us know if we can provide further assistance in the future. We are always happy to help.
Very disappointing...... The vehicle I was interested in wasn't even prepared for sale. Meaning the inside of vehicle wasn't even detailed and made ready for presentation to possible buyer. Also way too many suspect issues with the vehicle.Lastly, I've been around the block a few times. A red flag instantly went up when salesman says to another, "He's looking at the truck the guy from Iowa is coming in to look at tomorrow". Really dude???
Jan 6, 2020
Response from current dealership:
Charles,
Thank you for bringing this to my attention. I apologize that the truck you were interested in was not properly prepared for your arrival. If you would like to further discuss your concerns, please email me your information and I will get back to you.
Thank you,
Gary Fast
gfast@mancaris.com
Thank you for bringing this to my attention. I apologize that the truck you were interested in was not properly prepared for your arrival. If you would like to further discuss your concerns, please email me your information and I will get back to you.
Thank you,
Gary Fast
gfast@mancaris.com
Dec 18, 2019
Over the phone they told me this car was both certified and from a non smoker. Seemed too good to be true and it
was. Great price and VERY low miles but the inside of the vehicle (which they claimed was detailed) was filthy dirty
and gross. Broken mirror and scratches on the hood. Car smelled like an african jungle with smoke. They
hesitated giving my car keys back on my trade. And it was a LONG drive!
Dec 21, 2019
Response from current dealership:
Joseph,
I am sorry to learn you felt the vehicle of interest did not meet your expectations. We always strive to be open and provide excellent customer experiences. I'd appreciate the opportunity to connect with you further. Please reach out to me when you are available. I hope to achieve your satisfaction.
Best,
Gary Fast
gfast@mancaris.com
I am sorry to learn you felt the vehicle of interest did not meet your expectations. We always strive to be open and provide excellent customer experiences. I'd appreciate the opportunity to connect with you further. Please reach out to me when you are available. I hope to achieve your satisfaction.
Best,
Gary Fast
gfast@mancaris.com
Nov 12, 2019
Mac was a great help I’m go try n get that Jeep this week if it’s still available
Nov 14, 2019
Response from current dealership:
Larry, thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Mac. We look forward to your visit!
Oct 19, 2019
Great experience, no pressure to buy
Oct 19, 2019
Response from current dealership:
Thank you for the great review, Ray! It was our pleasure to work with you, and We look forward to your next visit.
Oct 1, 2019
Extremely happy salesman Ben was great.There whole staff was very professional.
Oct 1, 2019
Response from current dealership:
Thank you for the great review, Mike! It was our pleasure to work with you, and We look forward to taking care of any of your auto needs in the future.
Jun 2, 2019
They told me the problems with the car before they showed me the car. They called me back after I had came into the store, but I still appreciate they returned the call.
Jun 3, 2019
Response from current dealership:
Jerry, Thank you for taking the time to share your great experience with us! We're glad our team took great care of you during and after your visit with us. We appreciate your positive feedback and look forward to assisting you in the future!
May 21, 2019
Response from current dealership:
Thank you for the positive review and rating! We are happy to know that our team has been patient and we hope that you will continue to contact us. We are here to help!
May 21, 2019
Response from current dealership:
Thank you for the positive feedback! We are happy to know that you enjoy our team and we hope that you will visit us again soon!
They are very attentive and easy to work with. They try to work with you to meet your needs in purchasing a vehicle that you want. Very nice atmosphere. It is a pleasure to buy from here.
Mar 20, 2019
Response from current dealership:
Thank you for the positive feedback! We are happy to know that our staff was attentive and easy to work with during your experience. We are also glad to know that you had a pleasant car buying experience and we hope that you will continue to visit us in the future!
Feb 18, 2019
Chris is the best.
Feb 18, 2019
Response from current dealership:
Thank you, Ricky. Your kind words are very appreciated!
Nov 28, 2018
Response from current dealership:
Michael,
Thank you for your positive review! We are happy to learn that your experience with us was good. We value your business and look forward to working with you again!
Thank you for your positive review! We are happy to learn that your experience with us was good. We value your business and look forward to working with you again!
Our experience was amazing. We worked with Nick, he has a very pleasant, calm and fun personality, and was willing to go out of his way to help us get the vehicle we really wanted.
I am recommending Mancari's, in Oak Lawn to everyone, and if you get the chance ask for Nick.
Nov 7, 2018
Response from current dealership:
Thank you for taking the time to leave us a positive review and rating! We are happy to know that your experience was amazing and that Nick was very pleasant, calm, fun and willing to go out of his way to help during your visit. We appreciate your recommending us and we hope to see you again soon!
Oct 8, 2018
The lot experience is quite dated. Cars stuffed everywhere. But they had the one I wanted to see waiting for me. They also had adequate parking for me as I pulled up....something many busy dealership lots don't have. Salesman was kind. The car had had some sloppy accident repairs done to it, so it just wasn't for me.
Oct 8, 2018
Response from current dealership:
Peter,
Thank you for sharing your feedback. It’s concerning to hear the car you were interested in did not meet your expectations. I would love the opportunity to speak with you and discuss the matter. Please feel free to reach out to me at your earliest convenience.
Thank you,
Ed Jana
Internet Manager
Thank you for sharing your feedback. It’s concerning to hear the car you were interested in did not meet your expectations. I would love the opportunity to speak with you and discuss the matter. Please feel free to reach out to me at your earliest convenience.
Thank you,
Ed Jana
Internet Manager
Mancari's is great place to buy a car if you need one. Everyone there was really nice and they did everything to help me out. Now that beautiful car is all mine.
Oct 5, 2018
Response from current dealership:
Thank you for taking the time to leave us a positive review and rating! We are so happy to know that your experience with us went well and that our staff was friendly and helpful. We appreciate your feedback and we hope that you enjoy your beautiful car. Have a good day!
The experience with this dealership was not best at all. I basically being hustled for a car, battery that was dead when my husband and I got there. We were shown a price and claimed it was the original listing but this app showed different. Bad experience.
Sep 21, 2018
Response from current dealership:
Hello,
I am very sorry that you feel disappointed with your experience and I would like the chance to change your view. Customer satisfaction is our top priority, and if you could please contact me, I would like to discuss any miscommunication that may have occurred. I look forward to hearing from you.
Thank you,
Ed Jana
Internet Manage
I am very sorry that you feel disappointed with your experience and I would like the chance to change your view. Customer satisfaction is our top priority, and if you could please contact me, I would like to discuss any miscommunication that may have occurred. I look forward to hearing from you.
Thank you,
Ed Jana
Internet Manage
Aug 6, 2018
Good
Aug 11, 2018
Response from current dealership:
Hi Justin, thank you for the five-star review! We're glad that you had a good experience with us. We look forward to serving you again in the future.
Sold the car the day before I was suppose to get it and then got mad because I didn't keep my appt. They do contact you in a timely manner but that's about it
Aug 8, 2018
Response from current dealership:
Tiffanie,
It's unfortunate that you are disappointed by your experience with us. This is certainly not how we want our customers to feel. I would appreciate the chance to discuss your concerns with you. Please reach out to me at your convenience. Thank you for your time, and I hope to hear from you soon.
Best regards,
Ed Jana
Internet Manager
It's unfortunate that you are disappointed by your experience with us. This is certainly not how we want our customers to feel. I would appreciate the chance to discuss your concerns with you. Please reach out to me at your convenience. Thank you for your time, and I hope to hear from you soon.
Best regards,
Ed Jana
Internet Manager
Apr 7, 2018
Although I don’t buy from them they got back to me quickly and they where very attentive and kept me informed of the status of the vehicle at the end the vehicle got sold but the week after I got a follow up call they had new jeeps in stock but I had already bought one thanks anyway guys.
Apr 9, 2018
Response from current dealership:
Thanks to much for the five stars, Edgar. We're happy to hear our team kept you well informed and that you had a positive experience with them. We hope to work with you again!
Mar 28, 2018
Response from current dealership:
It's great to learn that you had an excellent buying experience! It was our pleasure to serve you. If you need assistance with anything else, then please don't hesitate to contact us. We are always happy to help!
Mar 8, 2018
Great
Mar 10, 2018
Response from current dealership:
Hi Dale, thank you for the five-star review! We're glad that you had a great experience, and we hope to see you again.
Feb 17, 2018
Response from current dealership:
Thank you for sharing your five-star experience with us! We were happy to provide you with great service. We look forward to serving you again in the future.
Dec 2, 2017
Response from current dealership:
Hello,
We were more than happy to be of help! Please do not hesitate to reach back out if you need anything else.
We were more than happy to be of help! Please do not hesitate to reach back out if you need anything else.
Oct 13, 2017
They responded quickly to our inquiry but when we asked for the price since none was listed they said they’d call back and never did. Poor experience.
Sep 24, 2017
Took forever to get some pics of the vehicle posted, and then the car sold before I could go see it. Then it was on the site for days after it sold. Customer service was good, though. The internet sales lady was nice and kept me informed via text.
Jun 19, 2017
great place, got jeep we saw online happy w purchase and price.
Jan 26, 2017
Advertising wrong model on multiple vehicles. They say they are Platnums
when they are XLTs.
Jan 4, 2017
This dealership was great on contacting.
Dec 8, 2016
Great follow up,
The I wanted was being sold as I was speaking with another sales person.
Next time.
Oct 13, 2016
Absolutely the worst dealership I've ever dealt with. Had a deal made on this truck then got a call from the salesman telling me "Mr. Mancari" rejected the deal. He wanted an additional $3150. They already had my check. I had brought my truck home to clean it out-going to return the next day to do the swap.The salesman had given me the keys and the books to the new truck! Tried dealing with 3 sales managers. No one would deal with me. Even offered to negotiate with "Mr Mancari". No return call. When I reminded them we already had a deal they repeatedly told me "Mr Mancari" rejected it. Even though they agreed with me all his employees were afraid to deal with him. Kept saying "he signs the checks"! Salesman came to my house (a 1 hour drive) to return my check and get the books and keys back! VERY bizarre and unprofessional. They had this truck on their lot for over 320 days! Not willing to deal. Would give "0" stars if I could. Going to the Better Business Bureau next.
Sep 30, 2016
Although we did not buy from the dealer, Lisa was great to work with and offered a great price for our trade site unseen. Quick responses and very friendly and professional. Would definitely consider in the future.
Aug 20, 2016
Excellent. I am interested in buying a used jeep from them by
November I desire to pay cash and carry
Apr 16, 2016
I wish i could give it no stars!!OVERPRICED
inventory on their specialty cars (high-
performance) for the market price based on
year and milege. Never responded to my email
on why the car was soo overpriced . To the
misguided consumer their making a huge killing
.
Feb 26, 2016
Good.
Dec 23, 2015
Over all the customer service was bad. Some
guy named Gus helped us out and I was
extremely disappointed at how unprofessional
he acted toward me. Beautiful car but I would
rather go to a different dealer than give them
my money.
Jun 10, 2015
Well, it's a car dealer. They want to be nice and sell you a car.
Overall they did a ok job.
Jun 8, 2015
Five stars
Jun 1, 2015
Too pushy....don't really care about my needs
Apr 27, 2015
I talked to a dealer at 8 o'clock in the
morning I've made it in by nine for
test drive of the vehicle they told me
they said the car through auction that
morning when I talked to him at 8
o'clock I made it at 9 and now the car
is not there no my experience was not
pleasant
Apr 19, 2015
Ernie and frank was very helpful I felt
very comfortable many thnks
Nov 25, 2014
Wouldn't negotiate, said they already came down in the ad
Mar 18, 2013
they didn't have the car they advertised
Jan 26, 2013
Be careful when buying a used car from them. I don't think they even
inspect the vehicles they have on the lot. We test drive two vehicles and
both had major mechanical/electrical issues. They would have just let us
buy the vehicles without disclosing anything. Go somewhere else.
Jan 8, 2013
Prompt followup
Dec 7, 2012
It was nice experience working with Mancari. Unfortunately the car was sold out before i could make decision.