Beechmont Ford Inc.

They responded with the requested information in a timely manner, nice to deal with.

Dealer was super helpful in helping me acquire the car I was looking for. I would recommend to anyone.

Everyone I spoke with was very helpful and professional.

Easy transaction, no haggling and very nice staff

The sales person had me drive over 30 minutes to see a car that hadn't passed inspection. Waited until I got there to inform me of it and tried to put me in something that I already expressed I wasn't interested in.

They were very helpful and professional.

Advised sales rep of a better deal out of town ($4k cheaper 6k miles less) i even sent a copy of a buyers order. I said I'd be willing to come take a look at their vehicle if they were willing to negotiate. I was offered a couple of hundred dollars off their price, but no attempt to earn my business other than that. Im sure their vehicle probably sold but I'd rather not deal with a company that has no interest in making an attempt to earn my business.

The best car-buying experience I have had.

Very disappointed in my experience with Beechmont Ford. Scheduled an appointment to test drive the car which the salesman confirmed TWICE with me and when I showed up (5 minutes early) for the appointment I was told the salesman had already gone home for the day and the car I was interested in was no longer there. The salesman on hand asked for my name so he could write it down (he never did) so that someone could follow up with me (they never did). And very surprising the salesman on-hand never offered to show me something else while I was there.

Very responsive, but we couldn't come to terms. I have a completely neutral opinion of this dealer.

Great!

Thank You Bill G for all your assistance and knowledge!!! I enjoyed the experience at Beechmont Ford !!!

This is how client’s should be treated. Beechmont Ford is definitely a 5 star dealer My salesman Michael and his management did a great job!

Mike Mason was very helpful and a great sales rep. Not high pressure. We did not purchase because car was not what would meet our needs.

I worked with Rachel Talley on the purchase of the 2017 Toyota Tacoma. She was excellent with communication and making sure that my vehicle purchase was satisfactory to me. Everyone at the dealership was very friendly and helpful from the time I walked in the door to a completed purchase. It was a very good buying experience and highly recommend Beechmont Ford and Rachel Talley.

Good service- followed up with me

Always a pleasure dealing with the sales team at Beechmont Ford. Very quick to respond and ready with all the info you need.

Followed up by updating me on my inquiry

Not to bad was only suppose to run my credit through one bank like we talked about but ran it through multiple banks for a hard hit to my credit when I already walked in there approved with a good rate they said one bank might be able to beat it can I try the one bank don’t let them do the same to you

Crummy weather starting off, so they moved the van indoors which was a unexpected but appreciated. Took a test run and the van was everything we wanted with no bad surprises. The lifetime powertrain warranty was pleasant if unexpected surprise. Sales staff were helpful without being pushy. Final details were easy. We are happy. The long walk between sales area and finance are was the worse part of the deal due to our health.

Honest and professional

Very good dealership

Helpful, friendly and accessible but truck prices were too high and couldn't get them to reduce prices to be more in line with fair market values.

Quick, easy, flexible

The car had spots all over the outside. It would have been nice if they would have been honest from the start. That's why this Camry is so low in cost.

Very kind and forthcoming team, willing to earn your trust.

Never saw the Tahoe Called to come to the dealership to see the vehicle and after a week they said it was ready to show. Shortly after that call I got a text that it was sold.

Ask for Bill, he treated us right and was a pleasure to deal with.

I purchased the vehicle from Beechmont Ford the dealership was very helpful and work with me diligently on financing

Very nice and quick response.

They told me the vehicle was available but when I got there it was already sold

My experience at this dealership was the worst. As an out of state buyer I drove five hours to buy a blue eco premium mustang. After taking the car to be inspected and then agreeing to the final price, the salesman told the finance manager to write up the paperwork with the agreed otd price as I was paying cash. This finance guy proceeds to shove in front of me a purchase agreement with higher figures and includes the sales taxes and other fees not agreed to, and tells me to sign. I told him it was wrong and says it was a simple mistake. Then he tries to get me to sign a spot delivery form that has to do with financing when he knows I'm paying cash. Then gives me a title transfer form that wasn't properly filled out. I spoke to the used car manager, and his boss as I was told, and was treated as if nothing wrong occurred and I was being difficult. Then I was told that I didn't need to bother buying the car. I then got up and walked out. These managers have poor customer service skills and are a bunch of crooks. From the moment I walked into the dealership I was being setup to be cheated out of my money. BEWARE of the shady deals that go on at Beechmont Ford. They will rip you off if you are not careful.

We met with Greg who was very friendy, personable and helpful. He followed up with us after our visit also. We loved the car but wanted something with less miles.

Awful, I had a deal and was on my way in two days for the car and they sold it. They have a right to sell their inventory, as I just don't want my credit report run if that is the way they're doing business. He could've ask me for a payment to hold the car If necessary.

Bill at Beechmont Ford was awesome! As soon as we expressed an interest he emailed us and texted available times to test drive our car. In addition, the locations setup was perfect to drop off our rental. Bill even had us in and out with a great loan in about 2 1/2 hours!

Prompt

Sold the car the night before they got back to me.

Tiffany responded immediately. Very pleasant and answered all my questions. Would do business with them. Very well done.

Very timely professional. Great experience! See Greg he did an amazing jib. Very happy.

Great communications. Concerned and willing to help get vehicle you're looking for.

i bought the car because they were a pleasant to talk to and the purchasing process was made simple, especially seeing how far i drove to get there. form what i could see, they have a great selection of new and used cars and the facility was very clean and professional. i like their weather too.

Quick response, but didn't have what I wanted

Don Smith took care of me, and the financial team were great. 2016 Mustang GT great deal!

********* Completely satisfied

Salesman let another customer test drive vehicle while I was making a deal after I test drove and said I will take it lets do paper work. He said a deal is not a deal until it's a final deal. He wanted the other guy to get it but I was there first.

Great experience Greg Hester was the best

Dealer contacted me via email, no problems very cordial!

Initial experience was fantastic. 2 people e-mailed me back regarding this vehicle. We came to an agreement and I made the 3 hour drive to see it. Decided to purchase. Initial paperwork was incorrect at list price instead of agreed price. No biggie. Dealer was closing by the time we were in the paperwork stages so things were a bit hurried. To make a long story short, I should have paid better attention to what I was signing. My agreed to purchase price was really a great deal. The paperwork after, not the best.

Great response time

response was prompt along with follow up

Very pleasant contacts.just haven't found right vehicle there yet.

Wonderful! I actually purchased this car from Kyle. He was very helpful and took a lot of time to answer my questions without pressure of a sale.

Excellent

Kyle was very helpful but I ultimately found a better deal somewhere closer to home.

Car was sold already, but quick response.

Rigo Mendez was an awesome sales manager and really helped me get a great deal. Tony in finance was also a huge help and the coolest person ever.

Really friendly got a great deal, I will buy from them again!

Great experience. Dick Barrick was so helpful and nice making a dreaded trip a treat.

only recived a email from them

Excellent Service!

Dealer does not honor prices listed on the website.

Not too professional. Their best price was not good enough then they lowered the price the next week. Not happy.

Good