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Dealer Reviews

Based on 1 reviews
All reviews are verified visits to the dealer. – Learn More
Walt
Nov 24, 2025
Fantastic dealer! Like pressing a button and POOF, everything was setup!!
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Nov 25, 2025
Response from current dealership:
Thank you so much for the fantastic feedback! We love hearing that your experience felt smooth and effortless — that’s exactly what our team strives for.
If there’s ever anything more we can do for you, please don’t hesitate to reach out. We truly appreciate you choosing Beaverton Hyundai and look forward to helping you again in the future!
Barbara
Dec 22, 2022
Responsive and willing to help find a car
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Nov 25, 2025
Response from current dealership:
Thank you for sharing your experience! We’re glad to hear our team was responsive and eager to help you find the right vehicle. Providing attentive, customer-focused service is something we take great pride in.
If you need anything else or would like further assistance as you continue your search, we’re always here to help. Thanks again for considering Beaverton Hyundai!
Jul 31, 2022
Expiedent response. Very professional. Have arranged a time to test drive all within my convenience and hopefully vehicle availability. Nothing was forceful, nor was I told this vehicle may not be here by that timeframe, or we have another interested buyer to get me to rush the process, no can you put a deposit to hold it. He basically told me his work hours and whom to ask for as well as stated he looked forward to seeing me on the scheduled timeframe. That not only promoted confidence in his position but made me feel comfortable with going to purchase from this dealership.
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Nov 25, 2025
Response from current dealership:
Thank you for taking the time to share such a thoughtful review. We’re thrilled to hear that your experience was professional, pressure-free, and centered around your convenience — that’s exactly the environment we strive to provide for every customer.
It’s great to know our team earned your confidence by being transparent, respectful of your schedule, and focused on helping you feel comfortable throughout the process. We look forward to welcoming you for your test drive and assisting you further when you’re ready.
Thank you again for considering Beaverton Hyund
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20
Mar 28, 2022
They responded but they wanted me to travel to Oregon just to place the order for incoming car. I was willing to sign electronically and send the deposit as I live in Houston Texas. I was willing to go there to to pick up the car when it’s arrived. They want me to make two trips.
2 of 2 people found this review helpful.
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Nov 22, 2021
I had my loan in place, ready to just sign the papers without ever seeing the car because I was out of town. Even with loan in place and $10,000 cash down they would not put a hold on the car for me. All in all, the only thing this salesman had to do was have the car and paperwork ready for signatures. It still took way too long to get that done. The 4 stars is because even though I did all the work prior to seeing car and showed up with the check from my credit union and cash, they treated me very dismissively.
7 of 7 people found this review helpful.
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Linda
Oct 5, 2021
My email correspondence with Beaverton Hyundai was professional but personable. David was quick to respond each time and would make himself available for me at any time.
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Jun 5, 2021
Agent who contacted us was not available. Agent who helped us onsite was stretched between us and two other customers, so we never had his full attention. Ended up that the car we were interested in had been sold about an hour before our appointment.
4 of 4 people found this review helpful.
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May 11, 2021
Dishonest dealership, wouldn't buy from them! Made an appointment to test drive, drove out the next day, four hours drive to dealership just to find out they raised the price by 5K for floor mats and cargo net...talk to the Manger and he told me that it was actually a "regional" fee...
4 of 4 people found this review helpful.
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20
May 3, 2021
Nice people
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Apr 15, 2021
Worst car buying experience ever. After going to the dealership and getting most of the paperwork done, they said the the car on order price could increase after we've already agreed upon a price which was a couple thousand dollars over MSRP. After a short discussion but why they couldn't honor this price the salesman told me he was doing me a favor. As I was getting ready to walk away, they invited me to leave. I've never been so rudely treated as a customer. Ended up buying the same model and trim with additional features for less money at another dealership.
12 of 12 people found this review helpful.
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Lori
Apr 11, 2021
I worked with Adam Greene, purchased a 2021 Venue Denim, and love it! Adam and finance director Tarek made it a 100% complete pleasure to purchase my new car. Entire staff is friendly, would recommend Beaverton Hyundai to everyone! Lori-Salem
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Carolyn
Mar 16, 2021
Painless! What a great experience we had working with this team of professionals! Jonathan, Eric, Alex, and Karen in finance. They are a class act with a seamless transaction. Truly a pleasure!! We WILL come back again!!
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Heidi
Mar 5, 2021
They answered 2 of my emails within 24 hours Thanks
1 of 1 people found this review helpful.
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Feb 17, 2021
Worked with me and pricing, even drive the car out to me in the snow/ice storm!
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Feb 10, 2021
My experience at at Beaverton Hyundai was exceptional from beginning to end. They were friendly and treated me like royalty while also being thorough and informative through the whole buying process. Thank you Beaverton Hyundai!
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Wayne
Jan 13, 2021
Not a place to buy a upscale car, they sell Hyundais. "Manager" threw out low ball number wanted me to counter. I didn"t fall for the game. Wouldn't give my keys back, I brought a second set. all in all not a very fun experience.
1 of 1 people found this review helpful.
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Jan 21, 2021
Response from current dealership:
I am very confused, I do not understand any of this. The only Wayne that came in on a high-line vehicle purchased it from us and we never took their keys. Please contact me directly with more details, if someone took your keys they will be fired right away as we do not condone this by any of our staff for any reason.  davidm@beavertonauto.com
Oct 23, 2020
Excellent service! I was contacted almost immediately after I inquired about vehicle. The car looked exactly as it was described and was ready for me to test drive. I recommend Beaverton Hyandai.... great staff, great service! Very happy customer.
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Jan 21, 2021
Response from current dealership:
Thank you for this nice review!
David
Oct 20, 2020
Typical dealer who wouldn't negotiate a deal. Dealers know that everything will eventually sell so they don't really care to hear any offers. In the case of this van there was a slight issue when turning right but the dealer didn't offer to fix it or discount the repair amount. Bought from a local van owner who was nice about the price even tho' he used to work for a dealer. He knows what they're like.
1 of 1 people found this review helpful.
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Jan 21, 2021
Response from current dealership:
Sorry about the confusion on pricing. Most customers hate the negotiation part of the process and the whole idea of "Starting High" with pricing is old fashioned and hated by customers. Instead we try to be as transparent as possible and price our cars to sell. Our price has nothing to do with profit or cost but purely is based off a matrix that keeps us competitive in the market. Most customers prefer this straight forward method of one price selling, putting our best foot forward.
Tiffanie
Oct 5, 2020
The dealership was friendly but they didn’t negotiate at all. Their service people told me that the squeaking sound during my test drive was due to weather tech mats in the back rubbing together or the spare tire. It was actually a recalled ball joint. I’m sure they know about every recall on every vehicle. Mine had recalls on the airbags, seat belts not locking upon braking/when necessary and a lower front suspension ball joint and they had no issue letting me drive off with my 3 year old daughter because I paid cash. The car was $12,795 And with dealer fees it was $14,000.
5 of 5 people found this review helpful.
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Jan 21, 2021
Response from current dealership:
I am sorry to hear about the recalls, we certainly care about our customers safety and I will personally look into your experience. As far as pricing goes we try very hard to be more transparent for our customers and do not "start high" and negotiate from there but instead offer our best price up front and adjust our pricing regularly to the current market. Most customers favor this more straight forward approach to pricing.
Oct 1, 2020
Great customer service. Answered all my questions. No pressure! I will go here again.
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Jan 21, 2021
Response from current dealership:
Thank you for the kind words.
Aaron
Sep 16, 2020
Sales staff was great. Management did seem a little disorganized and stressed to start with but came through in the end.
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Jan 21, 2021
Response from current dealership:
Sorry for that, some days are better than others! I am glad it worked out either way!
Jennifer
Aug 7, 2020
The dealership Experience was not great. We knew exactly which vehicle we wanted and were pre-approved , but were there for almost 6 hours. Mostly waiting for things that should’ve been occurring while we were finishing paperwork etc. When we left, the vehicle wasn’t detailed much less vacuumed ( Tons of crumbs in the seats, etc ) We weren’t sent our paperwork until we emailed them and asked for it 2 days later. The actual salesperson and financing person were kind and reasonable , but the sales manager came off as quite rude , and felt very much like a typical “used car salesman”. Lots of smiles , until the deal was done and then a lot of dismissiveness when we had any questions later. We did not feel like it was a great experience and likely won’t be back to this particular dealership.
8 of 8 people found this review helpful.
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Jan 21, 2021
Response from current dealership:
I am very sorry to hear about your experience. I am looking into this as we speak.
Margaret
Jul 27, 2020
They contacted me, but I purchased a car from a dealer closer to me.
1 of 2 people found this review helpful.
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Patti
Jun 25, 2020
Very professional and responded right away. We were able to test drive right away and purchasing the car was really easy. Would definitely recommend everyone at this dealership!
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Jan 21, 2021
Response from current dealership:
Thank you for the great response!
Stephanie
May 25, 2020
I sent an email and said preferably by email only and they sent an email and called them called backs few hours later and emailed me yet again the next day. I mentioned I’d gather questions I had and call at my convenience. Continuing to message or call is not how I wish someone to do business with me or others
9 of 9 people found this review helpful.
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Jan 21, 2021
Response from current dealership:
I am sorry to hear about your experience. We take our customers needs serious and if you requested us not to call and we did anyways that is not okay. I am hoping they just failed to see the comments in the lead submitted but I will make sure you do not get bothered again.
Mar 19, 2020
We purchased the vehicle from the dealer, but several issues such as notable scratches and a broken center console were not addressed. We pointed the issues out to them and they said they would look at them, but nothing was repaired. When we asked about possibly reducing the price slightly, they did not address it further. The car is good but the dealership experience reminded me of the old style of car-buying (salesman, sales manager, finance manager, trying to add other things to the purchase price without approval).
7 of 7 people found this review helpful.
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Jan 21, 2021
Response from current dealership:
Sorry to hear about your experience and the lack of communication. We strive hard to offer our best price up front to avoid the old fashioned style of negotiating that our customers typically hate. Sometimes this does not give us room to address any flaws.
Feb 27, 2020
They were very friendly and helpful. The process was straight forward and relatively quick as well. Definitely recommend.
0 of 1 people found this review helpful.
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Jan 11, 2020
Friendly, courteous, helpful, no pressure and excellent follow up.
0 of 1 people found this review helpful.
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Dec 12, 2019
Awesome people
0 of 1 people found this review helpful.
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Nov 17, 2019
Super quick response to my inquiry about a 2013 Ford Mustang. Asked about the car on a Sunday evening, and was contacted by phone in under 2-3 minutes. Very friendly call, but unfortunately the car had sold the previous evening. Would give them another try if they get another vehicle in fitting my needs.
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Sep 29, 2019
No Stars! Horribly buying experience. Drove all the way from Missoula, Montana to have a couple staff treat is nice, but the guy that handled our finance papers made me feel like an inconvenience cause he had to come in on his day off, he did the paperwork wrong, he didn't explain anything just would slap down a paper and say sign here, initial here NO explaination of what I was signing and agreeing too. Don't recommend!!
11 of 11 people found this review helpful.
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Jan 21, 2021
Response from current dealership:
I am very sorry for that experience with the finance person that handled your paperwork. We do not tolerate that at Beaverton Hyundai and the problem has been removed since you were last here. Very sorry again.
Travis
Sep 22, 2019
Beaverton Hyundai was very responsive to my request for information on the vehicle. I unfortunately found a vehicle that fit my search criteria a little better.
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Lori
Sep 8, 2019
Leanna was fantastic to work with. She was knowledgeable, informative, friendly and just simply a delight to work with from start to finish!
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Richard
Aug 24, 2019
Very helpfull
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Aug 7, 2019
Quick reply
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dave
Aug 2, 2019
Great staff, good selection.
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Rachel
May 1, 2019
Contacted me very quickly.
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May 23, 2019
Response from current dealership:
I'm glad you had a great experience and thank you for the great review.
Raymond
Mar 17, 2019
Good
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Mar 19, 2019
Response from current dealership:
Raymond,
Thank you for taking the time to give us a review.
Feb 25, 2019
Not good. I met on the used car side and the place is a dump. Did not give me the impression that I should buy a luxury car from them. They had also put super cheap tires on the car and I would definitely have had to replace them.
6 of 6 people found this review helpful.
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Mar 6, 2019
Response from current dealership:
We always appreciate everyone feedback of there buying experience our dealership. Yes we are in a very old building here on the used side that not belong to us we lease it so there is only so much we can do to make the building better. I think if you come back in you would be amazed at what we have done to the inside to make it a lot more comforting to our customers. But with that being said it is just a building and a place that we use to sell cars. The cars we have a very nice and lots of people who have bought from us have loved the customer service they have received here. As for the tires
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Atiyeh
Feb 19, 2019
This was the best dealership I have ever been too wonderful experience.. I purchase this car
0 of 1 people found this review helpful.
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Mar 6, 2019
Response from current dealership:
Atiyeh,
We wanted to thank you for your purchase with us and we hope that you will return when you are ready for a new car. Thank you again.
Charles
Feb 4, 2019
Nice crew. No pressure. Straight. Test drive too short.
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Mar 6, 2019
Response from current dealership:
Charles,
Thank you for the nice review. We are glad you felt no pressure when looking for a new car. You are always welcome to take a longer test drive if you want to. Please let us know what we can do for you in the future. Thank you again.
D
Jan 24, 2019
They advertised a suv with 36k miles on it as having only 3,600 miles. After my inquiry & them telling me the real miles on it, I informed them of the mistake, 10 days its still the same.
5 of 5 people found this review helpful.
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Mar 6, 2019
Response from current dealership:
D,
Thank you for letting us know about the mistake with us missing one 0. Yes that should have been fixed sooner we were having some issues with our computer program and that now has been fix. Question for you, do you think we really deserve a one star rating from you because of a clerical error? We would hope not but if you feel that way then we understand and thank you again for your feed back and pointing out our mistake.
Apr 10, 2018
The sales guy I dealt with was nice.. He told me that the dealership had some new lettering for the car that they were going to include since the current lettering was fading, but that they would not install them.. I was fine with that.. When I got there and asked about it THE NEXT MORNING they said "sorry we gave those to another vehicle". They only had one other vehicle with the same make on the lot and it was 1 year old. The new lettering is only a few dollars. I believe they either did not have the lettering or they just lied.. The vehicle was was listed $500 less the day I spoke with them and when I got there the next morning the price had been raised. When I asked they said " the market changes and prices fluctuate" . I showed them a screen shot I had on my phone and asked them to match the price that was listed less than 24 hours ago. They said NO! I was also told that a "bunch" of work had been done to the vehicle like a new head gasket and such.. When I asked to see the service records it showed the vehicle recently had a oil change. I am not sure how a oil change is anything like a head gasket being replaced. I would NOT recommend this dealership. They do a lot of BAIT AND SWITCH.
10 of 10 people found this review helpful.
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Tommy
Jan 7, 2018
This dealership was a disapointment. I got an email that they would match the price I was quoted elsewhere. When I got there..the usual runaround. So I left there thinking I wasted my time. I dislike when dealers say one thing and then not follow through. So yeah, horrible experience and dishonest dealership.
11 of 11 people found this review helpful.
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trevor
Jan 4, 2018
They raised the price on the car i wanted. Its been on car gurus for almost 200 days. I wanted to check out the car, and they said they dropped the price. Actually they raised the price after I acknowledged that im approved for the car. Very shady car dealer. Will never go there period.
10 of 10 people found this review helpful.
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Simon
Dec 23, 2017
Great experience all-around highly recommended.
0 of 1 people found this review helpful.
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Cindy
Aug 11, 2017
Dealer sent a generalized e mail daily for 3 days, to us giving number to call for questions. I called the dealership 2 separate days in attempt to get information if this vehicle had auto access seating. Each time I was told that they would check & call me back in 5 min. Neither time did anyone bother to return call at all, much less in 5 min. Finally got an e mail response on day 3 after a nasty gram. Purchased a different vehicle from them approx 6 months ago, & when the vehicle had a simple problem, I had same issues with them saying they would call back but took 2 weeks & multiple calls to get the simple information I needed.
9 of 9 people found this review helpful.
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An
Aug 4, 2017
Had the car listed at 27k and then after I contacted them and before I could get over to see the car, the price change to 31K. Wonder if they realize cargurus list the historical prices of the listing. Baiy and switch?
11 of 11 people found this review helpful.
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Aug 4, 2017
Response from current dealership:
Hello Sir, I apologize for the confusion on pricing. There are many reasons cars can go up and down in price. I am not sure what vehicle you were looking at, but I would be happy to explain the reasoning to you for the price change. Please feel free to give me a call at the dealership anytime. Have a great day.
Tracy
Jul 27, 2017
The service was pretty good. What they dont tell you is the price on here is their discounted price so the real price is higher which means less wiggle room. The gas station they use closes early, so if you go late and the car is on E its your problem, not theirs which is frustrating (I came from outside of Salem, so it was probably a bigger deal to me than some)I've always gotten a full tank when i bought a car. The car is nice, sales guys were nice, but some of the practices need a little work.
4 of 5 people found this review helpful.
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Rod
Jul 5, 2017
Fast response and helpful.
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Loyed
Jun 13, 2017
Contacted me very quickly
1 of 1 people found this review helpful.
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Chuck
Dec 28, 2016
Came all the way from Gresham and they couldn't even find the car. They had us chasing all over between two dealers his for over an hour and never found it. Called two days later and said it was being detailed. UNACCEPTABLE!
12 of 13 people found this review helpful.
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Valerie
Dec 6, 2016
Good experience. Purchased car here. Would have been a 5 but no pop corn fresh cookies and front in the building. Great staff and I loved their teamwork.
2 of 6 people found this review helpful.
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