Banister Chrysler Dodge Jeep RAM

Asked for a simple request of seeing a picture of the cars rear since it wasn't shown in the listing. Saleman sounded excited to set up an appointment but didn't answer the request, so I asked again and was ignored completely. Likely wanted to cover up the damages since the carfax report shows rear damage, either way the car was sold a few days after. Terrible first impression.

I showed up to the dealership when the price for a truck was $35,000. Turns out there were $11,000 worth of fees. I couldn’t even convince them to sell it to me for the advertised price. Very dishonest.

Disappointed. Very slow follow up. Found a car I wanted, sent in my trade info and unless I call them no one from the dealer calls me. Still waiting.

Vehicle misrepresented. Car was in serious front end collision and fenders and front fascia replaced poorly. Vehicle modified questionably. Dealer inflexible on price, and continued to offer unwanted options, such as leases when told that purchase is the goal. Do not recommend dealership unless you can visit in person!

That wanted 52,000 for that car. I bought a different used car 13 days ago and still haven't received anything from them. My second key which was supposed to be overnighted, hard tags, payment slips, oh and the car was supposed to have aftermarket exhaust, didn't look under because it was raining. Next day I checked it out it's straight piped from cats back so when I get it inspected it will probably cost me about $1000 to replace mufflers. And they tried to sneak in 12 months of extra payments. Be careful.

To make a 3 hour story short... The sales man was nice. Unfortunately that's where the good news ends. They will offer you bottom dollar for your trade if you are trading in. They hide body damage in their pictures. A vehicle they had listed for 41,000 was 48,000 after their fees. The dealership is definitely ran down. Would have to recommend avoiding this dealership if possible. Also in the shot time there overheard other sales men being disrespectful and rude to other customers.

They would not budge from the 10K markup over the Msrp price. With that said, I chose not to do any further business with them.

Emailed them about a truck I was interested in and responded back asking what my phone number was so they can contact me. I emailed them back saying I prefer email vice phone, and have not gotten an email back since then.

Don’t ever ever ever buy a car here. That are so dishonest they try and hide $3000 plus worth of hidden fees from the price in car gurus. What a used cars salesman tactic. Just be honest and put the price of the car as the price of the car.

Very friendly and work with me I’ll give them five stars good people

They give you the run around on their pricing and can't give the out the door price on paper. Telling me that they don't give final price out the door because they dont want you shopping around for a better deal.... Terrible. They just expect their paycheck to fall on their lap. Whatever happened to customer is always right? The tables will turn and it will be a buyers market again and I hope people read this review. Shop elsewhere.

Good workers iam headed back asp

Called to confirm that car was still available, salesman said it was. Drove an hour and was told car had sold two days earlier. They weren’t apologetic, they were rude. Sketchy dealer. Would never buy a car there.

But they don't have it on the lot as an employee uses it for personal use. Can't preview!! WAS ASKED TO UPDATE THIS. Got a call. Went out to lot next day to look at car. Not there.

Bought a TLX from them, great experience!

Absolute SCAM. Run as far as you can. Dealer brands itself as the NR1 rated in the area but they’ve tried using just about every SCAM on me from a poorly written yahoo article on what to look out for when dealing with them. From withholding your car keys, to sales flipping through it bank accounts when I’ve handed him my phone to copy down the trade loan account number. RUN RUN RUN. They bait you in with very competitive prices, only to be told in person that every possible allowance and incentive was discounted off the vehicle price and most of them cannot even be combined. Bait and switch classic. I’ve gone in to look at a truck that was advertised for $46k.- I’ve had over $8k in positive equity in my trade and yet dealership quoted me for $51k OTD LMAO . You do the math! They engage in predatory practices too. Next thing they tried conning me into going into a lease while still not budging on the price. RUN AS FAR AS YOU CAN

They were awesome worked with me and even stayed late hours after closing to help me get this done I would recommend them to anyone

I would say my visit was counter productive. I was denied for a loan with the most bizarre reasoning ive ever heard. In addition a sales amount was promised then resended. So, I have no idea how much was entered for the loan. The sales lady was very kind however she didn't mention that she didn't have negotiation abilities. I definitely got a vibe that my business was not wanted. I would advise using a Major dealership instead where an negotiated amount is provided and there is no confusion.

Dealer was very helpful. Decided this wrangler wasn’t really suited for me.

Quick in and out service, very professional and friendly. Larry the salesman, made sure I made it out with the most for my money. Definitely recommend!

Nice experience. Great price for a new vehicle. I plan to buy my car here when I am ready.

Excelent

Great place

Great experience, they were very prompt and helpful. Answered my questions and negotiated reasonably. Happy with my purchase and would recommend shopping here.

This is a good team. They were helpful and responsive and were respectful of my time. I got a fair price and purchased from them. Although they are 80 miles from my house and I have several Dodge dealerships much closer, I will shop them again.

Dealer did not respond after communicating a time I would be available. They are not concerned about selling vehicle, no further communication has been received from dealer.

They changed the price after I got there and kept me waiting around all day. Also have a very low offer for my trade. They play numbers games. I don’t recommend

We were ready to purchase from Winners Circle, just waiting on them for exact amount. Didn't hear back from them for days; wouldn't return our calls. Finally decided to go elsewhere and discovered Winners Circle had SOLD the vehicle they'd promised to us without telling us and had been trying to get the same second vehicle we found elsewhere sent to them to replace the one we wanted! This is why they couldn't get us a quote! Very poor dealing! Very glad we did NOT purchase from Winners Circle!

Buyer Beware! This dealer engages in deceptive advertising practices. Contacted dealer on 9/2 to inquire about 2020 Chargers (21 of them) they were advertising for $27,728. Spoke w Wesley and he informed me that a) they did NOT have the vehicles they were advertising and b) the actual price was 33K. Be careful when dealing with this dealer.

I don’t want to deal with them again terrible dealing with them, I set an appointment to test drive a car went there the car was in shop not ready to test drive never got a call back saying the car is ready every time I called never could talk to anyone bad business from the start .

Good stuff my sale person

Contacted ashawn from Winners Circle, he’s been very attentive also patient not a slick talker .

They worked really hard to get me the price that I was comfortable with and the staff are very friendly, helpful and dedicated

Well so far I'm not very happy I spent $22,000 on a vehicle that at 75 miles an hour shake the steering wheel bounces all over the place traction lights come on and here they say that they only give you warranty as soon as you walk out the door although they did try to balance the tires just cuz I was supposed to be causing the car shake but it didn't work and they said they didn't find anything on the computer where detraction stuff isn't working but the lights constantly come on and the only place to get bring it to do any work is them which is 100 miles each way I'm pretty sure they lied about the damage that was too done to the car the sales guy said oh it's probably was a parking lot thing and I can guarantee he was lying his recorder have 60,000 miles on it to shake the way it does is ridiculous especially I have another one that has 215,000 miles on it that drives better they should stand behind their vehicles a lot more

Went to this dealer,my first time there.it was the best car buying experience that I ever had.professional,down to earth.they got me riding..only draw back, only one financial person had to wait a bit for him.I was hungry ready to go.will recommend to anyone.especially with credit problem.

While the sale was fair, the customer service has been awful. The detailing and cleaning was not done well at all. Initially it was just taken through a car wash. We then dropped it off for the day the following week and they kept it two days! While the detailing was better this time, it was still rather disappointing. i.e. permanent marker to cover scratches that then looked purple on black paint and could wipe right off. The gas tank was not filled as promised on their “we owe you” that they sign! Sales manager was rude and condescending. The finance guy was great, as was receptionist and custodian! We have an appointment to share all this with the owner.

Advertised a certain price. After i contacted them the price went up 4k. I reached out to this dealer on a saturday when I saw their advertisment. It was 59,900. No one got back to me that day. I reached out on Monday to speak to someone and The sales manager Dan said he could help. I requested an out the door price and pymt per month. He asked for my trade info which i provided. Never heard back. Reached out again to get someone else by the ne of wesley. He said Dan was off that day but could help. He found my info sent me the out the door pricing. Pricing was now 64900. I asked wesley about the price and he said that pricing was just for that day.

Great dealership!!

Helpful and keeps constant contact

Honest, friendly and cordial customer service. Provided by Bernard. All of the salesman were helpful in answering my questions. Car fax was provided upon request.

Very professional Willie told me car was sold and I wait for another one. Very helpful.

James Curtis is an amazing salesman! If you’re looking for a salesman that’s very personable and considers everything and doesn’t try to get you to buy something you don’t want, he’s the man!

Great experience!!

Talked to sales person on the phone, was her day off,. She didn't have access to the info on car said she would send it the next day that was 6 days ago. Still don't have anything.

Nice people to work with. Van was ready when I got there. Was just as advertised.

Good info sent quickly

Great experience..great customer service

Wanted to much for the used Jeep. Wouldn’t come off the price. However, they were upfront and didn’t waste my time.

Nick was very helpful and willing to work, as well as respectful

Excellent follow up and manager took over when salesperson was unavailable. I will test drive once truck is out of service. Staff seem motivated to be as helpful as possible.

Dealership was good, salesman named Eddie was fair and straight forward.

everyone that has emailed me has been great! Still trying to work out the details to go take a look and test drive of this mini cooper~!

Eddie was kind and egger to help with anything I needed. He was knowledgeable and a pleasure to work with making the experience fun!

Great respose and follow up excellent customer service

We made the deal!!

Very pleasant people there, I did not buy a vehicle yet, but Pomoco Chrysler is one on my list to purchase from.

So far they have contacted me a few times about my interest in the truck. They answered the questions I asked online via email promptly. I'm still looking around, but so far so good. I may go for a test drive here.

Jeremy handled our sale very well, thank you.

Their vehicles were not priced competitively. Could not meet competitors price.

Was not the car I was looking for. Dealer was fine.

They were very friendly and even though didnt the vehicle that I previously looked at the alternative one they found for us was even nicer and little cheaper. Jessica and Millie really rocked and were on point. I would recommend them to my friends.

I bought this car for my parents and my Mom and is disabled! I was not with them. My parents informed me that the people at Pomoco were the kindest and most honest people that they had ever dealt with when looking for an automobile. Jessica Was their salesperson and she was absolutely great. My Dad is a retired automobile salesperson and he really was happy with their honesty. I would buy from Jessica and Pomoco in the future. Thanks Jessica and thank you Pomoco Chrystler.

great

The experience was top notch, good prices & friendly staff.

Very nice and informative.

They were nice but will would only come down 200.00 off of internet price which was a joke as the next day I found a much nicer vehicle a step up and the asking price was a 2000.00 difference!

Fast and timely

They helped me get a car while I was deployed. Very helpful with paper work and holding the car until my wife could pick it up. Would recommend to anyone

I didn't buy the car, but they responded quickly and did everything they could to help make the experience great.

Always responded very fast! Very pleasant! He did his best to try and work out a deal with me!

Service done wasn't as stated.would not trust any work done there!

Very helpful, courteous and forthcoming. Informative when asked and left buyer to inspect vehicle independently.

Very informative without being pushy

exelent