Baker Nissan

It was a great experience. The salesman worked with me and got me the numbers I wanted. Would definitely go back.

Responded and treat me good

Beware the price you see here or on their site is not the price they are selling it at. It’s a bait and switch. Once I reached out, the price they gave me was actually $2400 more. After asking them to show a break down of the price, i find out it’s because of some unnecessary “protection package” that they supposedly add to all their vehicles at this dealership, for $2400+. If it is already on the vehicle, why not include it in the advertised price of the car, just like any other add-on feature the car comes with? Very shady tactic, that you don’t expect from a major brand dealership. They also had some other mysterious “non tax fee”, that couldn’t be clearly explained.

Not a good experience at all, bad communication between sales manager and clients, after all paperwork was summited online through cargurus everthing was going well until they tried to charge for the delivery thay was online offered for free, after that I recieved a call saying the sold cargo van a higher price, really.... not a good way to do business

To be short and sweet my gf and I stopped to look at a used Toyota tacoma. Internet price was $24,358 once we got there the price increased to $25,670 ("clerical issues" yet other reviews show them increasing the prices on other cars in similar fashion) so that's the first issue. 2nd issue is they wouldn't honor the internet price once we were in the door. 3rd issue is they tried charging a nonsense "recondition fee" which is solely for extra profit and not required. Even if it was legitimate they didnt fix the rear end rhat was clearly involved in an accident. They will double down on nonsense made up fees when you try to negotiate with them. The manager Julian isn't the most professional either arguing that "every dealer charges these recon fees" total lie. This dealer has an ethics problem and until they can stop using dirty tactics to get customers in the door I urge consumers to not even bother doing business with this dealership.

Bad Experience - they made me go overthere drive over 1 hour and I explained to them my situation and they said everything was ready just for me to go sign and take proof of residency and when I get there they informed me the vehicle was not available. - Then they tried to sell me another vehicle that was higher in price and more miles.

Promptly replied and very helpful

Nice

Cool place. Ricky Reyes was awesome sales guy.

Sammy good seller

Answers ally questions in a timely manner

Had a good experience and ended up buying the van I went to look at. Paperwork was handled quickly and fluently.

Great

John De Jesus was an awesome salesman - no pressure and absolutely 100% up front an d honest!! Would buy from him again. Really appreciate him!

They responded immediately! Very professional. Have not bought anything yet, buy I will definitely keep them in mind.

They are very unprofessional and the transmission was broken on the vehicle and they didn’t tell me prior to driving 45min and didn’t try to sell me any other vehicle They told me that they didn’t have anything else for me

Salesman called but wasn’t prepared to answer questions. Wanted me to stay on the line while he walked the lot looking for the car.

Helpful

This car lot place have done real nice vehicles to check out n maybe buy , check 'em out , good people

Completely wasted my time, they told me one thing Thursday, I signed paperwork, then came back Monday and the deal changed.

I drove almost 30 miles to look at this car but the dealer rep never told me it had already been sold until after I got to the dealership.

They were very helpful called me back right away explained everything to me I give him a five

Great

Very friendly and knowledgeable and answered all my questions.

Excellent experience! I test drove the car and fell in love! They handled everything for me right there at the dealership and I drove home in my new car! They have followed up with me and been extremely helpful.

Very prompt on getting back with me, knowledgeable and courteous. A+

Terry was quick to respond and answer all of my questions. It's really like a whole team taking care of you.

Very courteous response.

I was contacted by Jamal, asked if they can do better on the price, he told me e will give me couple of hundred dollars in discount to make feel like I was getting discount, and rudely told me not to waste his time and his managers time. Cause I won’t get anything better than what they offering. I’ll pay more elsewhere, but won't be disrespected when I want to spend the money that I worked hard off to make.

Fast responce. Friendly

I had a wonderful experience at Baker Nissan. My salesman, Austin Threadgill, was so helpful, respectful and courteous. I would gladly buy another car at this location. The finance department was the same way.

Not sure if they called me, but they did E Mail me a couple of times. Dealer is far away. Prefer to buy locally or at least on the East Coast!

Dealer was good car was not up to Par with me

They tried to help me. Just couldn't close on a deal with my credit score.

I made an offer online, which required a yes or no answer, but instead I got the 1950s answer,"come in and see me, let's talk". End of conversation...

The salesman called and gave me the cash price over the phone saving us hours of driving around that day. Very professional, no games or “sorry we just sold that one” going on. Got us in an out quickly. Car was cleaned and sanitized...I will definitely shop my next a Nissan there.

They were very uncaring and they wanted a crazy amount of money for a down payment. Would not recommend them.

So far our contact has been via emails. Cody has been great. Looking forward to meet him when I go to see the van .

Great response to my requests

They responded to our inquiry on this vehicle. We asked that they hold it for us for a couple of days due to our distance from the dealership and our schedule, and we had every intention of purchasing this vehicle. Several people including the sales manager confirmed that they would hold the vehicle as we had provided our pre-approval from our Credit Union. The next day, my wife calls to confirm what she needed to bring, only to find out that not only did they not hold the car, but they went ahead and sold it and didn't bother to give us a call. Probably hoping we would drive there, find this out, and just get something different... No thanks. Won't do business there.

My wife purchased this truck in the neither was very nice worked with us on extended warranty and gap coverage I'm happy with this vehicle

Quick response, and extremely helpful

I’d put no stars if I can. I was in contact them about a Titan they had they promised me a test drive we talked about it until about 6pm the day before I was going to go test drive it. I ended up driving all the way over there and supposedly they “sold” the truck they had at 9pm the day they promised me a test drive and they never once contacted me about it. Yeah sounds like a catfish truck trying to lure people in and then try to show them other junk trucks with high miles and still high price. I’d avoid this dealership at all cost. Just flat out horrible!

Very very bad attitude sales manager! Would rate lower if I could!!! Specifically, I suggested that the rear tailgate looked a different color to the frame, and was asked if I worked in a body repair shop. The car smelt strange inside and was told it has just been filled with fuel.

Excellent salesperson. No run around no lies. Just straight to the deal. Yes or No fast and easy.

Great experience, Terry was a very professional salesman. Would buy from Baker Nussan on my next car purchase.

Was told the car was there, a manager called and left a message on my way there that the car was there. I get there and the car has mysteriously vanished and then they tried to get me in every more expensive vehicle from that point on. I left and will never be back. It felt like the listing was a bait listing to get me there.

I reached out many times unanswered. I was able to speak with a woman after multiple days and we talked about the car and my trade in, she requested much information and never got back with me. She didn't even let me know that it sold after the fact so I could stop reaching out. I found out through an automated email from CarGurus. Unimpressed with the customer care.

My experience was Awersome. Mr. Edward's was very kind., considerate and did not hound us as some car salesman are known to be. I highly recommend him. 10 STARS FOR MR. EDWARDS!!

Sammy was fantastic. Car guy which was nice. Very amenable staff and not too pushy. The whole experience took a long time; but, immensely shorter than last car I bought. All in all the fact that this is the 3rd car I bought from them should speak volumes.

Didn't buy from them but they were helpful.

Good experience. Friendly sales staff. Got tje deal done quickly.

Terry is the best salesman !

Ran my credit twice asked for a co signer then informed me that they had a better offer on the vechicle

Shopping around for a mustang, your sales staff very courteus. Very proper and no pressure. I have not decided, but if or when I do, I will contact them.

No further reply to my additional question.

Very good customer services.

Got there test drove d truck really nice people to work with n just like that had my new truck thank you

the pictures didn't actually show all the dents and scratches. I drove 65 miles to check the car out and it was disappointing to see all the scratches and missing key ,the car came with 1 key. during the car negotiation Dealer did a second key for the car after talking to the manager . traffic around this dealer(Baker Nissan) is bad if you buy a used car from this dealer please do your homework from www.cargurus.com or truecar.com make sure not to over pay.

Everyone was very nice....I purchased the car the day I went in for the test drive. My salesman was Sammy Vela and he made sure I got a great price for my trade in...and Marcus Shepard who is the Finance Manager was great as well with explaining my warranty. The overall experience was good.

Very helpful...

They were very prompt to contact me and I would recommend them to other folks. :)

Dealer was a little out of our way but was worth all the trouble my son found the car of his dreams and thanks to sales person ( Mellanie Almieiro ) who went above and beyond to meet our expectations.

Yes I was contacted but the vehicle I was inquiring was sold. It would be nice that once a vehicle is sold to remove it from their system.

Everyone is so friendly

we buy this car with No Problems ,Quick and Easy ...How a dealship should be ...no run around

They reached out to us, but we had already bought a new Honda Pilot near our home.

The dealer where helpful he even call me later to see if I was ready he gonna call back I’m still waiting on my money

That’s not the price of the vehicle Add another $795 and that’s the price With about tt&l They did try and explain the 795 fee but felt mislead completely turned off to this shady feeling dealership

Called right away ... very professional and helpful!

Unbelievable experience. They tried to rip me off anyway they could. Even tried to double the price of Gap insurance. My credit is exceptional and they told me I would be getting the 2.9 that I should be getting but when I looked at the contract it was 4.79. I am a victim of Hurricane Harvey and they are trying to take advantage of me still. They won't even work with me or answer any phone. I couldn't even talk with one finance Mgr. That's just a little of what I'm dealing with from there. I hope nobody fall for all of the scam but unfortunately I know what they are doing to good people that just don't know any better. Please DON'T BUY from BAKER NISSAN!

Very good customer service

They gave you great information on the car you needed!!!

Immediately responded and provided information that was requested

My salesman name Terry Edwards was the best one I've talked with thus far. Eventhough I could not get approved his attitude meant a lot to me. He was very professional.

Very unhappy with Baker. When I asked the salesmen about the zero % financing he said I need to qualify and I told him that would not be a problem since my credit score was 830. When he came back with a quote on the car price the manager had quoted me a double digit interest rate and payment of over $800 per month. I was offended and my wife and I walked out. I do not trust her, the manager, and felt as if she did not have a concern for my interest but only an interest in how to increase dealer profit at my expense.

They were prompt in responding. I was able to find a deal closer to my area... however, I have no complaints about Baker Nissan.

Very helpful but car condition was poor for the price. Made an offer but was not accepted

They did contact me several times! By text, by email and by phone! I live in Pearland and with my work schedule it's hard to get over there! Hopefully Saturday!

Internet sales team made a general response to my email, but never addressed my questions.

Set up appointment with salesman for next day, went in and salesman was not even scheduled to work, went to see vehicle and was told it needed batteries ordered and could not be test driven, salesman said it was good to go the day before

Got the car I wanted, had great customer service, everyone was friendly and I'm happy !

Excellent prices!!!

These guys were a giant waste of time. I talked to them about the van and established it was still available. Then spent the day linning up financing. Then I talked to them again later that day to finalize the deal. During the third conversation, after I was ready to finalize everything, they informed me it had sold the day before. Very unprofessional. The sales guy didn't know the answer to most of the questions I asked. I feel embarrased for them. I won't waste my time again with Baker Nissan.

They personally checked the vehicle and reported NO heated seats and that their ad was incorrect. Saved me a trip and wasted time.

Fast and friendly service.

Worrisome. Told them I was coming on weekend, but continued to get 2-3 calls a day and email everyday. Asked for more pictures before I drove there (45min) and never got pictures.

Car was not available at the dealer. Even after confirming with the internet Sales person it was right before appt. . If I wanted to pay $10,000 more on a car I would have been looking for one at that price. Just be honest.

They said the vehicle was there and they would have it ready for me to look at. I went there within 30 minutes of them telling me that and they said it sold the previous day. They just wanted to show me other trucks. I left.

This wasn't the car I expected. It was in great shape just not what I was looking for.

Received several calls. No decision yet. Too far.

Vehicle was sold by time we got there but they were nice

I was contacted promptly by a representative. My experience was satisfactory.

Quick response and follow up. I could not travel to Jersey Village.

The sale rep, Francisco, was the perfect salesman. The whole staff greeted me with a smile. The dealership smelled wonderful. When I got there, the car was at the front door ready for me to test drive. Very NICE SUV for the price and miles. I hateven that I wasn't able to purchase it being soon upside on my car. But, Francisco really tried to get me into it and I really appreciate that. He alsoshared with me some things I can do in the future in buying. I will definitely be back! Overall GREAT SERVICE!

I was told that the car i was interested in was still available, but when i arrived it was sold already and already had plates on it......I was told it was available 15 minutes before i decided to go to the dealership. I know deals can happen quickly, but a sell in 15 minutes......I don't think so. They tried to sell me another car, but i decline simply because i don't deal with bait and switch tactics.

They are very helpful

They did try to reach out to me about their vehicles. But if you see a rare jem of a deal from them, don't go by what "others" will tell you by "wait them out", act fast and buy now!

They called me back many times but I was not prepared yet

Excellent follow up. No high pressure.

Prompt about getting back to you

ask them to send me some pictures of the same vehicle above and never received them vehicle was probably sold didn't have it anymore didnt want to tell me instead they gave me the run around to try to go to the dealership and look at another vehicle that I was not even interested in after was told only interested in that vehicle

Very satisfied.

we did deal with it,but i didn't bring check book, i say i go back take it,he say "ok" will waiting for me. just 10 min, we back here, he take lunch time, we wattling for him about 15 min,when he back here he change the price we deal the price was drive out price, but he plus tax on in. no credit at all. I am the one forget ask him to write it down the paper. Nvm , i looking other car, the funny thing was tmr he sent me the text message ：he sold it on XXX price, told me we give me the good price before. so funny and so mean. nothing to say about this dealer

I went in knowing what I wanted to pay and they did not hassle me at all. I was in and out in just a few hours.

Sadly, when I got to Houston for my appointment 3:00 p.m. to check on a used car, this car was already sold. However. Mr. Carlos Rodriguez (salesperson) was very diligent to compensate this issue offering me other options they had at their inventory and we made a deal. I was happy with my purchase and Mr. Rodriguez took care of every single detail during my purchase process. I am very happy of have done business with this Nissan dealer.

They have the car I wanted and they would contact you to help you with your car

Very very good

Good follow up with enquiries.

I was extremely disappointed in the customer service. I called to see if they had an NV Passenger van in stock and was told they had one, possibly two. The lady gave me an appointment time, so I loaded up my 16 month old and made the 45 minute drive to test drive the van. When I got there, I was greeted, taken into a little cubicle where my information was taken and then the man left with a troubled look on his face. Upon returning, he told me they didn't have an NV van in stock and he would be happy to let me test drive an Expedition. Ummm....no. I came to test drive an NV van that I was TOLD was on the lot. I feel it was a ploy to get me into the dealership. Extremely, extremely disappointed and left me with a bad taste in my mouth for this dealership.

Friendly and had a variety of vehicles that had my attention. Didnt force anything towards me that I didn't already have intentions on doing.

Overall good car buying experience and would recommend to friends. Great customer service and friendly staff.

The official dealership of [console gaming console], they love to play games. They came at me with a rate DOUBLE what my wife and i normally get. Our credit score hasn't changed. In fact it has gone up a bit. It wasn't until I pulled out my back up higher than normal pre-approval that the came down to just 2 points under my back up loan. Once we got into the financing department the financier "called" the "Financing" people ( he just picked up the phone, didn't call, or even wait for it to ring) to tell them "he needs a better rate, shes a teacher and their my cousins" and then preceded to tell us some canned story about how the lender must think he has so many cousins. it ended up with financing 1% higher than we previously got, and they LIED to us about who it was through. I won;t be buying another car from them.

Jeep was clean, in good condition and sold at price advertised.

Worst car buying experience I ever had . BAIT & Switch. Drovve 75 miles only to get up and walk out of the dealership with the incompetent salesman following me.

Purchased the vehicle but it was not theirs to sell. They could not find a replacement and I am still waiting to get my deposit back. Yes they cashed the check for a car they did not have!

Prices shown online and advertised elsewhere turned out to be "mistakes" when we got to the dealership. Bait and Switch.

Great respond from salesman and followed up. Dealership shows great interest.

Love my car! Thanks to Baker Nissan, I have an excellent car in excellent shape!

Their answers are not related to your questions.

Ended up buying a car from this dealership.. Sales person was extremely helpful!

Great dealership and make sure you ask for Michael Conway. He was extremely helpful and felt like he really went above and beyond to get us what we needed.

Very gently salespersons and good attitude.

Overall experience was just great. Will always buy my cars from them. Great team, so so happy.

Jonathan Church is awesome. This guy has taken the time to find out exactly what I want, has followed through each and every time he said he would...I would buy a car from him and Baker Nissan in a heartbeat!

Good

excellent

Experience was well

Thanks found one elsewhere the one you had was sold

Very good sales service!

very helpful

Many emails even after I told them I purchased a vehicle...