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BMW of Doylestown
About Us
Our name is now BMW of Doylestown. Rest assured we are still Thompson family-owned and operated. After our founder Jack Thompson passed away, our team has been working with BMW for the transfer of ownership to his children. To comply with current BMW corporate brand standards, which require the dealership to reflect its geographical location, our dealership is now BMW of Doylestown. While our name has changed, our commitment to providing exceptional service remains steadfast. BMW of Doylestown will continue to deliver the high-quality customer care, expertise, and dedication that you have come to expect and trust from the Thompson name.
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Today 8:00 AM - 6:00 PM (Closed now)
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680 N Main St
Doylestown, PA 18901
Our Amenities
- Complimentary service pickup/delivery
- Complimentary loaner
- Complimentary wash & vacuum
- Complimentary WiFi
- Complimentary coffee/beverages/snacks
- Complimentary PA State Safety Inspection
Media
Service Info
Service Hours
Dealer Reviews
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Nov 2, 2025
Had a very good experience overall with this dealership, John O’Toole reached out very quickly when I inquired about the vehicle. he answered all my questions and followed up with financing options so that I could proceed with making a decision. I went to the dealership on Saturday, November 1, he was there to greet me for a test drive, and had arrangements to go over financing right away. Overall excellent service and experience.
Nov 3, 2025
Response from current dealership:
Robert, thanks for taking the time to share your experience and kind words about John. Glad we were able to earn the 5 stars, thank you!
Oct 14, 2025
This dealership was superb from start to finish!!!! I highly recommend!!!
Nov 3, 2025
Response from current dealership:
Amanda, thanks so much for the 5 stars! We appreciate your business and the recommendation.
Just like many dealerships, they advertise one price, but when you show up, it’s $11,000 more. Total scam. Don’t waste your time—unless you’re ready to pay for a bunch of unnecessary add-ons the dealer forces on you
Jun 5, 2025
Response from current dealership:
Adonai, our General Sales Manager, Kyle, would appreciate the opportunity to discuss your experience further. At your convenience, please contact him directly (267) 898-2501
Mar 19, 2025
Response from current dealership:
Thank you for recommending Thompson BMW!
Jan 13, 2025
Response from current dealership:
Thank you for recommending Thompson BMW!
Oct 11, 2024
Excellent all around!!
Oct 16, 2024
Response from current dealership:
Thank you for recommending Thompson BMW!
Aug 21, 2024
Response from current dealership:
Thank you for recommending Thompson BMW of Doylestown!
Jun 5, 2024
Denise was very impressive..very professional and helpful
Jun 6, 2024
Response from current dealership:
Thank you for the positive recommendation of Thompson BMW!
Show older dealer reviews 63
So far my experience has been wonderful Denise Rocssi rocks she is truly awesome at her job
Mar 7, 2024
Response from current dealership:
Thank you so much for the positive feedback! We appreciate you choosing Thompson BMW
Bad communication, pre-approved with bank, no urgency in getting back to me on offers, no negotiations, low ball offers on trades, purchased better car with better rates. If not a BMW, DONT PURCHASE FROM HERE! If you’re not buying under their terms, they will ignore you! Just imagine if you had any issues with your purchase, IGNORED!
Mar 7, 2024
Response from current dealership:
Hi Dorian, we apologize for any miscommunication on our end. We passed this review along to our General Manager. If you'd like to speak with our General Manager, Troy, about your experience, please feel free to contact him directly (267) 898-2506
Oct 7, 2023
Great follow up. No car purchase at this point.
Nov 13, 2023
Response from current dealership:
We appreciate your review and hope to see you again!
Nov 13, 2023
Response from current dealership:
We appreciate your 5-star review!
Worked with John & Kyle, truly great people. Very patient, the entire experience was excellent!
May 8, 2023
Response from current dealership:
Thank you for the wonderful 5-star review! We appreciate you choosing Thompson BMW and we hope to see you again soon!
Dec 24, 2022
Great
Nov 21, 2022
Response from current dealership:
Thank you for the wonderful 5-star review! We hope to see you at Thompson BMW again soon!
May 4, 2022
I had excellent service throughout. Would definitely recommend them for future car needs.
Jul 7, 2022
Response from current dealership:
We apologize for our delay in response. We so appreciate you sharing about your experience with Thompson BMW!
Unfortunately, was sold the evening before I reached out, but dealer was responsive and notified me.
Jul 7, 2022
Response from current dealership:
We apologize for our delay in response. We so appreciate you sharing about your experience with Thompson BMW!
Apr 15, 2022
Response from current dealership:
Thank you for the 5-star review of Thompson BMW!
Feb 25, 2022
Response from current dealership:
Thank you for the 5-star review of Thompson BMW!
Feb 11, 2022
Response from current dealership:
Thank you for the 5-star review of Thompson BMW
Oct 29, 2021
Response from current dealership:
Thanks for the 5-star review John!
The vehicle was already sold but they were very courteous and still wanted to serve me in
any way they could.
Sep 23, 2021
Response from current dealership:
Thank you for the positive review of Thompson BMW!
Sep 23, 2021
Response from current dealership:
Thank you for the positive review of Thompson BMW!
May 28, 2021
Great
Sep 23, 2021
Response from current dealership:
Thank you for the positive review of Thompson BMW!
May 22, 2021
Didn’t get car but follow up and customer service was excellent.
Sep 23, 2021
Response from current dealership:
Thank you for the positive review of Thompson BMW!
Sep 23, 2021
Response from current dealership:
Thank you for the positive review of Thompson BMW!
Apr 3, 2021
Very responsive
Jul 13, 2020
They were very professional and a joy to deal with
Jul 20, 2020
Response from current dealership:
Thank you for sharing your 5-star experience with us! We appreciate your feedback, Xuesong!
Mar 17, 2020
Response from current dealership:
Thank you! We appreciate your time taken to share your experience.
They promptly replied to my inquiry, but unforeseen problems have kept me from going to see the car.
Mar 17, 2020
Response from current dealership:
thanks for the 5 stars, hope we'll be able to assist you in the future.
Feb 7, 2020
Quick response and eager to help.
Feb 21, 2020
Response from current dealership:
Nancy-Thank you for taking the time to leave us this review. We appreciate your kind words!
Jan 19, 2020
Pleasure to do business with.
Feb 21, 2020
Response from current dealership:
Mike- Thank you for sharing your 5-star experience with us! We appreciate your feedback.
Sep 16, 2019
Response from current dealership:
Thank you for the 5-Star review!
Jul 30, 2019
Politely told vehicle sold
Aug 2, 2019
Response from current dealership:
Thank you for the review, Joe!
Jul 24, 2019
Very good
Aug 2, 2019
Response from current dealership:
Thank you for the review, Deepak!
Very good communication. I didn’t buy the car - timing just wasn’t right. But Michael Massa was very responsive to my questions.
Jul 19, 2019
Response from current dealership:
Thank you for the review, we hope to see you back!
Had to fix my jaguar breaks a week after i purchased my jag. Dealership said they completed a full inspection oh plus new windshield wipers
Jul 19, 2019
Response from current dealership:
We are sorry to hear about your experience. Please call our Service Manager, Andi Glassmyer, at 267-898-2555, as she would like to speak with you about this.
Inquired about specific options on the car. Was very helpful. Answered back immediately.
Apr 18, 2019
Response from current dealership:
Thank you for sharing your 5-star experience with us! We appreciate your feedback.
Yes the dealer made contact with me 1 initial time. The 2d time I was shown A Volvo S90 Verdi’s the Volvo XC90. I assume that they had gotten the 2 vehicles mixed up.
Mar 28, 2019
Response from current dealership:
We apologize for any confusion. If you would like to discuss this further please contact Sales Manager, Troy Stevenson 215-340-3900 x2506.
Oct 3, 2018
Very communicative.
Oct 10, 2018
Response from current dealership:
Thank you for the review, Dan!
Aug 9, 2018
Very pleased, good outfit, salesman was nice guy all around.
Aug 14, 2018
Response from current dealership:
Thank you for the 5-star review, George!
Jul 6, 2018
Super sales team!
Aug 1, 2018
Response from current dealership:
Thank you for the feedback MJ!
Jun 30, 2018
We had a confirmed scheduled appointment to see and test drive the vehicle. The day of the appointment I received a text stating I needed to move my appointment up because he was showing the vehicle to two other clients. I felt this was a bit “shady” and an attempt to get a higher price. Needless to say I went to another dealer.
Jul 3, 2018
Response from current dealership:
Debbie - We apologize for your experience. We often have multiple parties interested in the same car and try to be fair to everyone by keeping all parties informed.
Jun 13, 2018
Response from current dealership:
Thank you for the 5-star review!
Jun 12, 2018
Prompt response.
Jun 13, 2018
Response from current dealership:
Thanks for the feedback, Jim!
Jun 13, 2018
Response from current dealership:
Chris- Thanks for the response! We hope to speak with you again soon.
Prompt response via email. Unwilling to move on price without getting you into the dealership which is not enticing if you live a distance from their location.
Oct 30, 2017
Response from current dealership:
We apologize for any miscommunication you had via email. We do offer flexibility on pricing on a case-by-case situation - I would be happy to help you with this. Please contact me directly at 267-898-2506. Sincerely, John Ciocca, New Car Sales Manager
Sep 21, 2017
good
Sep 22, 2017
Response from current dealership:
Thank you, Joe!
Sep 15, 2017
Thompson BMW was very responsive and courteous despite the fact that I
did not buy a car from them. Norm Marrazzo was particularly helpful.
Sep 18, 2017
Response from current dealership:
Thank you for telling us about your experience, Scott! Please let us know if there is anything we can help you with in the future.
Sep 1, 2017
Excellent from start to finish.
Sep 5, 2017
Response from current dealership:
Thank you so much, Sandy!
Aug 29, 2017
The dealer sells very clean and marketable
cars. The price is firm, so don't try to
negotiate.
Aug 29, 2017
Response from current dealership:
Thank you for the 5-star review, Steve!
Aug 7, 2017
Response from current dealership:
Adam, Thanks for the five-star review! We are happy to help!
Aug 2, 2017
Did respond back promptly
Aug 2, 2017
Response from current dealership:
Thank you for your feedback, Robert!
Mar 27, 2017
They contacted me, but they did not have the
features that I wanted.
Cheryl
Apr 3, 2017
Response from current dealership:
Cheryl - thanks for the review. Please let us know if there is anything we can help you with in the future.
Jan 15, 2017
Great service
Nov 8, 2016
Sales guys are supposed to be engaging and act like they aren't actually trying to rip you be off but this guy just asked how much money and then asked my wife questions in a whisper so I couldn't hear what he was saying. I didn't feel welcomed here.... AVOID at all cost.
Oct 19, 2016
Responded proper and profecionaly
Sep 9, 2016
Nice car, great service
Sep 5, 2016
Poor! Lack of promised follow up.
Mar 25, 2016
very good bought vehicle
Mar 30, 2016
Response from current dealership:
Thank you for the review, Joe! We hope to see you again in the future.
Sep 28, 2015
Excellent
Sep 8, 2015
Good to deal with
Feb 25, 2015
good however did not find out if it was a real manual
Dec 18, 2014
Love Thompson BMW Great cars for Great deals!
Jan 14, 2013
Too opinionated. They know better than you attitude.