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BM Motorcars
About Us
Experience Standout Car Shopping at More at BM Motor Cars Serving Rahway, Woodbridge Township, Elizabeth NJ, Edison NJ and New Brunswick NJ While providing you with used cars, along with parts and service is our focus, at BM Motor Cars we strive for much more. We want to give those in Rahway and others we serve in Woodbridge Township, Elizabeth NJ, Edison NJ, New Brunswick NJ an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Mercedes-Benz, Audi, Volkswagen, Chevrolet or Ford model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Why Choose BM Motor Cars, Serving Woodbridge Township, Elizabeth NJ, Edison NJ and New Brunswick NJ?
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Today 9:00 AM - 8:00 PM (Closed now)
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1835 W Edgar Rd
Linden, NJ 07036
Our Amenities
- Amenities coming soon!
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Service Info
Service Hours
Service Specials
- Regular Oil changes start at $39.95 to $69.95 with rotation of tires and fluid top off
- Full synthetic oil changes start at $59.95 to $109.95 (for German vehicles with rotation of tires and fluid top off)
- Diesel oil changes $109.95 Plus Def Fluid and Rotation of tires.
- Free Battery Check
- Diagnostic check $99.95
- Brake Pad Replacement Starting at $109.95
- Brake for Maserati and Higher end Vehicles must call for managers special!
- Summer Service Ac Recharge R134 $159.95
- Coolant Service $149.95
- Engine Filter and Cabin Filters $129.95
- Brake Fluid Exchange $149.95
- Buy 4 tires and balance four tires gets alignment half off
- All vehicle alignments
- Full Engine Replacements and Rebuilds
- Full Transmission Replacements and Rebuilds
- Full Suspension Repairs
- Full detail starting at $149.95
- Car Wash starting at $14.95
Dealer Reviews
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Mar 21, 2026
Mikey at BM Motor Cars was a pleasure to work with. Bought the car based solely on online description- couldn’t be happier when it was delivered. Would recommend doing business with BM motor cars.
Mar 15, 2026
I asked them to send me more pictures of the envoy I was looking at. and they did not send me any they kept sending me stuff on other envoys and blew me off about the one i was interested in. Ten different salesman called and still no pictures of the envoy i was interested in.
Mar 7, 2026
Everyone was very polite and they were willing to work with me on payment issues. I would recommend BM Motors
Dec 17, 2025
They did a bait and switch with the price. They lured you in with an amazing price and then added thousands of dollars of additional fees. My bank told me to walk away from the deal.
Sep 2, 2025
Overall it was good but they are slow to get my car registered in Maine. I have a temporary tag from New Jersey and I messaged them to transfer the registration from NJ to Maine but it's been over a week and I'm still waiting for the paperwork.
5 diffrent sales people contacted me. I talked with Antone twice and he acted like he never talked to me before. Iy took 5 days to see my progress for financial. I had to call them multiple times. It took me a year to build my credit it dinged me 17 points. I was pre-approved which means absolutely nothing
Aug 4, 2025
Jessica was amazing from the very first moment I reached out about the vehicle. Customer service was great the entire time I was at the
dealership and felt like a family environment.
Aug 3, 2025
The staff was very cordial. Jessica in sales was communitive and nice. The dealership grounds look more like a junkyard then a car dealer.
We did not purchase the Tundra as it had a few problems.
Jul 15, 2025
Jessica was incredible and assisted us the best way possible when purchasing my vehicle. She was attentive and went above and beyond to
negotiate and finalize the deal in the best way possible.
Jul 2, 2025
Great follow-up. Professional
Spent 5 hours driving there and back to see a car that was not the same car they advertised, or offered at the advertised price. They advertised an all-wheel drive long-range car for $26.5k. The car that they had was a single motor not all wheel drive, and worse, after a $900 paperwork fee The actual out the door price for the car was $29,000. Absolute waste of an entire day and a complete bait and switch. sales manager Rafael was nice but told me he "didn't control marketing department or the content of the ads on Car Gurus". Excepted no responsibility for the ad which advertised the wrong car at the wrong price. Didn't offer to compensate me for 5 hours worth of time or gas to see the wrong car. Do not waste your time with this criminal dealership.
Apr 22, 2025
I drove over an hour and a half away from NY. I called beforehand to make sure the price listed is the price out the door and there wasn’t going to be any fee, they said of course. I also asked if paying all cash the price is negotiable, again they said yes. I get there and the lot is so crowded, the sales kid actually reversed the car into the car behind it. Then I discovered it needed all 4 tires because they are from 2015 and super dry rotted. He says “it’s a used car it’s normal”. Then, they weren’t able to negotiate the asking price of $7495 at all, even though I brought all cash, and they added on a $900 document fee. Even though I’m from out of state and will be doing the inspection and registration myself in my own state. So now the price is $8400 out the door, and they would not move on the price at all. I wouldn’t waste your time here, the sales kid and manager was nice but the cars all seemed neglected and they lied about not adding fees and were not negotiable.
Jan 24, 2025
The salesman at the dealer was excellent. I didn’t buy the 2007 but I bought the 2005 so far I give him a five star rating.
Dec 10, 2024
Response was immediate and follow-up was thorough. I had a very easy and relaxed experience at the location
Nov 24, 2024
Yes BM motor email me . I would like to buy this Kia soul base can you help me to get this vehicle please . Thanks Nasir
Show older dealer reviews 380
Contacted the dealer about traveling to buy this car. They could not give me a straight answer on the cash price. 2-3 different “reps” interjected my email
Thread stating different things. Seems like a bunch of unorganized kids not motivated to sell anything. If this is how they handle prospecting I can’t imagine the rest of their operation being dependable.
I went to the dealer with 90% readiness to purchase a
specific vehicle from them on the spot. When I sat
down with them, thatâs when all of the games began.
They added $9,000. the cost of the advertised vehicle
price stating that it was dealer fees and so they could
make some money. And if I chose to finance outside
of their banks, it would add on another $1,000. On to
my cost.
Not happy with the bait and switch. My brother owns
a dealership and almost called them to complain
about this.
Deepak and his team did such an awesome job. I had such a great experience with my partner buying a Model S from him. I worked with over 45 dealers prior to this
experience and they were mostly terrible experiences. There were no added fees at budget auto and the pricing was excellent and transparent. Thanks Deepak! Definitely
will send more deals your way!!!
Oct 15, 2023
Disappointing!!
The car listed was not available for me to see
I walked through a long lot to see a similar car that was older with more miles and with a lot of wear and tear . The car was not ready for a test drive
I lifted the back seat center console where you place your cups amd the entire thing acme out in my hand. I spent 2 minutes in that car and I ran from that dealership.
The same day I went to another dealership bought my car - same car - the car looked as advertised and the dealership was more personable
Jun 14, 2023
We called to inquire about a Ford Expedition to
ask if it had the third row still in it as the pictures
were unclear if it did or not. The salesman
assured us that the Expedition did have the third
row in it. With that information I asked the
Salesman what his schedule the next week. The
salesman told me that he was there all 6 days
that the dealership is open and all day. He even
commented about how his wife hates how much
he works. Then, the following Monday, I called to
make sure the Expedition was still there and and
ask if the salesman was at the dealership. The
salesman's response was that the car is still
there and that he was at the dealership, so we
left to go see him and the Expedition. After we
drove 2 hours to check out the car it turned out
that everything that he said over the phone was a
lie. The third row was not in the vehicle, and the
salesman who said he was there at the
dealership turned out to be working remotely. It
was all lies. The sales manager was rude too!
Jun 12, 2023
Vehicle was misrepresented over the phone when asked specific questions. Brandon the person we spoke with on the phone said specifically that he would be at the dealership to handle our potential sale. Once arriving Brandon was not at the dealership and only works remotely per the manager who didn't bother to tell us his name. We drove quite a ways to see the car we thought we wanted to purchase and when it wasn't as they said it was over the phone tried to sell us "any other 3rd row cars". Clearly they are pulling the bait and switch with people and cars so that they can get you on the lot. I would say do your homework, but even if you ask them to their face in front of you they won't tell you the truth. Buy a car somewhere else. Definitely not from here.
Jan 3, 2023
Was fine email me
May 7, 2022
Good people
Spoke a lady on my first contact...sbe said that she would have to give me to the finance Mgr his name was Chad then Chad told me that he wanted to secure financing for me and if he could get me the payment that I wanted would I buy the car from him in stead of using my credit union. I agreeed and said he would lower the price of the car when I was sitting in front of him. Then I spoke with Hani and said that he was Chad's boss and he added 1900 to the price of the car as some processing fee... which was never mentioned and brought the car from 21900 to 24900 and this seems to be a common practice with this dealership.. then he agreed to drop that charge and told me he would mark the cat sold after I sent him My down-payment of 2k.. I send him the authorization to take the money and this othe guy said that he was Hani boss and that I need add this car that I have not seen or driven to my insurance policy and send him proof that I have done this. I have never had this many problems
Everything started off well but their prices are too good to be true. They add $1995 to the price of every car on the deal sheet as "accessories." What they claim it to be is their "inspection and detailing" fee. Of course it doesn't get mentioned up front, only when they try to sneak it in. Had the potential to be a good deal up until that point.
Nov 25, 2021
I would do business with this dealer anytime. The entire experience was simple easy and fast. Salesman Sergio was the best!!!!
Nov 1, 2021
Yes they responded I did not follow up because I am looking for a certified pre owned vehicle at this time
Bad experience. Changed the price on me several times. Customer service and sales people were rude.
They gave me a price for a specific car (Jaguar XJr 2009) 2 days lather they gave me a different price and wouldnt honor the original price. I complained and the sales guy
replied "We will sell this car in one day anyways"
Jun 16, 2021
Excellent.
Anton was a pleasure to work with.
Jun 9, 2021
Good
Roman called and verbally confirmed with me that we would meet on Thursday, they often say it's their day off can you come sooner ? . I drove all the way from Massachusetts to this dealership just to find out they already sold the S550 to someone else for $12 more than what we agreed upon.
this dealer contacted me and scheduled an appointment for me, I was very disappointed when I got to this dealership, i was told by a woman
who said she was the manager that the would be cleaned and sanitized for me to test drive the vehicle when I got there. the car was filthy,
parked somewhere in the back of the building. had scratches on the body that were not present in the online photos. sales man told me to
remember its a used car, and how I should understand how busy they were that day. then told he needed to run my credit before I would be
able to drive the vehicle. I told him he must be crazy. I walked. some of these dealers act like you need them more than they need you/us the
customers.
I'm giving them one star because they wasted my time and my money.
Jan 21, 2021
Went for a specific car was told can’t finance it but they were trying to make me finance a next car for $8000 more than what I seen the car I wanted!!!
Waste of time. Vehicles o n the site aren't even there. Talked to woman on the phone and set up appointment for car, then pulled up outside the next day after taking a day off, and come to find out, the car isn't there . " Actually the previous owner still has it as a loner.." is what I was told .
Jan 9, 2021
Will recommend to friends and family
Dec 29, 2020
Very professional.
Dec 21, 2020
One of the most unprofessional unorganized
secondary car dealers I have ever been to that
need to really check their cars before they sell
or advertise them and not charge people the
inspection fee when the cars. I drive with hand
controls and canât really test drive cars
12/16/2020 I traded my Maserati in for a BMW
that was a piece of junk since the day I got it.
Prior to purchase the vehicle was in an
accident which was traded to them from
Canada and not one of the safety features
worked, on top of everything the car is still
being fixed longer than I had it till this day. The
finance manager Jon nor the general manager
Mike nor the general manager Vlad nor BORIS
FIDELMAN The owner wants to help i wish I I
could wake up from this bad dream.
Dec 19, 2020
Great
Dec 13, 2020
Best service from Arthur hands down!
Dec 11, 2020
Very good
These guy are truly great sealmen Anthony an Juan are the best got a great deal great environment great host and they work with me in every way going to fix the small problems that I told them about Listen to me guys go there you won't regret it Also John got me the coverage I needed for the great price I will come back to rate the service for the vehicle
Exactly what the last review said ABSOLUTELY TERRIBLE DO NOT GO HERE TO BUY A CAR THE SERVICE IS SO BAD IF YOU HERE IF YOU REACH OUT TO ME I WILL PERSONALLY MAKE SURE YOU GO TO A BETTER DEALER.
Talked to Brandon for about a week confirming that everything would be done in one shot. Even the morning of a call was received to confirm my arrival time and that the car would be sanitized prior to my arrival. I arrive, Brandon was not there and had told me to check in with Tony. First words that come out of Tony’s mouth is “Dude I just sold that car literally this morning”.
Moral of the story DO NOT COME TO THIS DEALERSHIP
Oct 25, 2020
A huge waste of time and money. I spoke with them for over a week prior to coming. They knew all of my information and amount I could afford yet even up to the morning of my arrival they texted and emailed to confirm my visit. After 2 hrs of traveling plus expenses the vehicle was in their body shop. Then they attempted to sway me into another vehicle with double the amount down they originally agreed to and at a 22% interest rate. So a vehicle priced at $17,900 would be $41,000 over 72 months with a $600 monthly payment. If my math is correct.
After wasting time and money, nobody offered to reimburse me or even a ride back to the train station. They tried to convince me that I didn't have enough credit which is true but they were aware of this for 2 weeks.
I'm still without a vehicle and 4 hard inquiries on my credit thanks to them.
Oct 23, 2020
Very responsive
Oct 16, 2020
To many sales people. They make appointment on days they are not even there and send tons of emails but never
answer basic questions.
Aug 18, 2020
A+
Jul 31, 2020
Was highly disappointed, lot crowed, sales staff very poorly prepared, and also very uninformed on trucks
Jul 10, 2020
Dealer very responsive
Jul 5, 2020
Very sketchy situation. Claim they bought the car from Land Rover direct for corporate use only has 432 miles on it never titled and would be sold as new. But they are not a Landrover dealer. And didn’t have the original sticker for vehicle.
Very odd something definitely off here.
Jun 28, 2020
At first contact the price went up $500. At second contact,I was told the manager will call me back to conduct business with me. No call back after 2 weeks I called back. At final contact the manager told me if I do not want to finance through them; he would have to charge me a higher price for the car because I wanted to pay cash. I thought this was absolutely ridiculous! Who pays more for a car because you don't want to finance? I used the consumer power that I have; and made my purchase elsewhere. If the dealer had been honest, in advertising that the price of the vehicle was only if you financed with the dealer; I would have never even contacted them.
Jun 23, 2020
Replied immediately.
Jun 8, 2020
Awesome response and easy to deal with.
May 18, 2020
Very good place to purchase a vehicle
May 14, 2020
Already sold
Mar 20, 2020
I went to test drive a few cars I found on their website. when I got there they treated me very nice. they went out of their way make me feel at home. they have a large supply of all types of cars. I ended up buying a Range Rover Sport. A big thank you to Arthur. he was able to help me pick out the car I wanted for a great price
Feb 24, 2020
just an aweful experience. they did not have the car that I wanted to see per my reservation. they said they would get it in 5 minutes. it took no less than 45 minutes. they
tried to block me from walking out. i asked specifically about the price and extra charges twice prior to driving up to meet them. after my test drive they came back with a
price that included $1600 in extras.........i.e. the price they posted was nowhere near the price they gave me. finally, no fewer than four people from this dealership contacted
me....just ridiculous.
Contacted me numerous times but never answered my question. I asked them what their best price was and they kept telling me to come in for a test drive. Their website prompted me to click here for best internet price. I never got that price. I live far away and if I could start any kind of negotiation it would be helpful.
Jan 31, 2020
I was welcome nicely
Jan 28, 2020
Excellent
Jan 24, 2020
Awesome place. Totally happy with the experience and the staff has been excellent and responsive. They were able to get everything done over the phone and email so I didn’t waste hours on site. This was important to me as I had other places my time needed to be spent
They wanted to charge me 2000 for detailing, when add states it
was detailed with no additional charge, plus they wanted to
overcharge me for NYstate tax. So for this 9495 car, I could
have it for 14,000. No wonder this car hasn't sold. What hidden
fees equal such a difference between advertised price vs selling
price.
Jan 7, 2020
very clean and honest dealership. very helpful sales person
Dec 24, 2019
Very happy with my purchase. Roman was very professional. No hidden fees. Car needed front brakes and tires, to my surprise they replaced break pads and rotors in front and back. When I came to pick the car, the car was perfectly clean inside and out.
Dec 19, 2019
Everyone was very helpful and friendly
Dec 17, 2019
Horrible dealership. Salesman had no idea what he wasn’t taking about. Couldn’t even fill a form out correctly to run my credit. Also had 3 people contact me to hold a car for me that 2 hours later as I was on my way to buy they sold it. If I could give negative stars I would.
Dec 14, 2019
So, yesterday i saw on www.cargurus.com that car and that's had price 12495$,than i was contacted Bm Motor Cars company and we made agreement about price and meeting time,next day when i went to BM motor cars company,i was spoke the girl who's name Cynthia she is great but managers I would say he is bad and stupid coz he grow up price for that car 13995$,when i ask why he doing like tha,he said we changed the price but he didn't explain why just growing that's it!!
So They are liars!!!!!!
I was looking for a specific vehicle and I was told it was there. When I looked on their website I
noticed that the vehicle I was interested in was not listed. I asked the salesperson if the vehicle
was still available and he said yes ti was still available. I then stopped by there to take it for a test
drive and that car found out that the car had been sold a while ago. They are not up front in their
communication.
Nov 18, 2019
I was in contact with this dealership for 5 days before coming to visit to test drive the car, which means they had many opportunities to clear up a huge falsehood in the listing. I travelled 75 minutes to the dealership only to learn the car for sale was manual, not automatic as listed. This only became clear after I waited on site for 20 minutes for them to bring the car to the office to start the test drive. They were barely apologetic. When I followed up later to ask a clarifying question, they didn’t bother responding.
They were willing to work out a deal. However when I got there, there was garbage in the bed of the truck and under the hood. There was a electrical problem with the car so the camera wasn’t working nor he power locks. The truck was advertised online as automatic but it was stick when I got there. The truck drove well but the presentation was terrible. After all this they still wanted me to start signing papers and I told them to fix the issue and call me and I’ll come back..... still waiting for that car.
Oct 7, 2019
Excellent
Sep 17, 2019
Once you inquired for any vehicle with them ,they respond back to you right away !!!
Sep 10, 2019
Salesman Arthur was professional and knowledgeable. Dealership was clean with some really cool display vehicles. Purchased the 2016 Charger I found on Cargurus. Very happy customer and I would recommend their services.
Sep 3, 2019
excellent
Sep 1, 2019
Great staff, awesome experience!
Aug 30, 2019
Very professional
Horrible and dishonest.
1) Let me tell you how they get all those five stars rating on google. The salesman asked me to bring google on my phone and he clicked on five stars saying “let me show you how to rate us” and then gave me my phone back.
2) They play games. I made sure the online price is accurate and no hidden dealer fees before I go, however I was hit with $1700 dealer fee. After going back and forth few times he waive this dealer fee as if he is doing you a great favor, however you consumed all your energy in doing that so you don’t want to talk anymore about the car price.
3) I asked clearly about the car history and I got an answer that it has clear history, well he didn’t mention that the car was involved in a major accident twice. I found that out when I ran the car fax.
4) He offer their extended warranty (WASTE OF MONEY) telling you that you can cancel it anytime and get your money back. I cancelled it on the same week and I got my money after 3 months and 6 calls
Aug 5, 2019
Very helpful and understanding.
Jul 23, 2019
This Company is unethical, unprofessional and does not disclose to their customers while negotiating the sale price the facts of the history of the car. The car I purchased was originally a Canadian owned car. This was never disclosed to me until the time of signing the loan docs. Totally misrepresented the original MSRP of $190k as if it was US currency. FYI, that’s $150k US. Anyway, they promised to repair the rims , never did, repair the spoiler on the bumper , never did , a second key, nope, trunk safety equipment , nope. I got no where until I disputed with my credit card and wouldn’t you know , the GM, if that’s was who he was, called me within 2 days on a “recorded line” to resolve the dispute. He promised me many of the original agreed on terms or $1,000 refund !! and it’s now a week later and nothing. I’ll stick to my dispute and continue to file complaints against this Company . They are the epitome of a “used car sales person “. Noting but lies. Do not buy from them.
"HORRIBLE, LIARS "
THIS REVIEW IS UPDATED NOW
#1 SITUATION:
I had a horrible experience with this place i bought a used car in here and already my loan with
my bank and they were pushing me and trying to force me to run my credit again for some
benefits which i never allow them to do that and after i got the agreement with this dealer i
talked to my bank and they asked me for the Sale license of this dealer when call the dealer
there was a guy who said that hes name was bob and it wasn't hes name is actually Jon, then
he called me stupid because i told him to send me the sales license, after that i decided to buy
the car anyway because that's the car that i wanted and we were agree that they would fix the
push start of the car plus the key and guess what they have been giving me excuses all day
long and i have to calling all the time and they transfers me to different people and some times
they end the call with out telling me anything they said i called you back and they never do i
Roman and BM Motor Cars - a well oiled machine. These guys know how to sell cars. I did not purchase my new truck from them, but only because they did not have the vehicle I wanted at the price I wanted to pay. nice place. Very responsive and helpful. I will remember BMMC next time Im in the market for a vehicle
I went to go see the Mercedes Benz convertible that I was told would be in good shape. I spoke to the sales people a few times I went down to see the car The window is broken there was a dent in the car and they wanted about $2500 more than the price that was shown. I was very disappointed with the sales people in the lives that I was told I would rate The dealer is zero
I had had a few not-so-pleasant car buying experiences in recent years, so didn’t have very high expectations walking into this dealership either. But this place turned out to be very different, for better. The young salesman I dealt with was very friendly and helpful. He stayed with me until every step of the car purchase. The manager is exceptionally professional and kind. His calm demeanour keeps the whole place running like a well-oiled machine.
I’ll highly recommend dealership.
May 31, 2019
Very nice place! 1st time there. There are some things they could improve on as far as the wait time to see a car but other than that Brian was phenomenal !!! I have 3 stars because I didn’t purchase a car from there but almost did!
May 25, 2019
A+ dealership. The associates were honest and accommodating. Mike was great, he and Vlad made sure I will be a returning customer. The showroom was immaculate with a very helpful staff all around. They have many cars to choose from new and used. Would definitely recommend.
I’m glad I found BM.
May 14, 2019
Went there and car had some issues.. sales man tried talking me into purchasing car before he fix it
May 9, 2019
The dealership was a pleasant surprise professional and reasonable
The dealership was prompt in its follow up, but the car sold before I could get down to see it (I was trying to coordinate my test drive with a client visit, but unfortunately didn't come to fruition. My only complaint is that I was contacted by several salespeople about my interest in the car. It seemed as if one hand didn't know what the other was doing. And, then an assistant kept calling to schedule a test drive all the time while I was coordinating with the original salesperson who'd called me first.
Apr 27, 2019
They got back to me very quickly, but I was busy and don't believe the car was still available.
Apr 20, 2019
I made an appointment the same day I saw the vehicle online and purchased it that evening. I normally only purchase vehicles from authorized car dealerships because of the somewhat questionable integrity of the multi brand shops. But I must say this was a painless experience and a rather pleasant one because of the post sales service I received.
For example, right after paying for the vehicle I notice some scratches on the front bumper and spoke immediately to the finance manager who arranged for someone to contact me for a repair appointment.
Also, within a week it was pointed out to me that one of the front tires had an air bubble Again, I contacted them and they replaced both front tires at no charge.
It's because of this customer service I would definitely consider them for future purchases and will recommend them to others.
I would've given them 5 stars but they did not fill up the tank as promised. :-(
Apr 18, 2019
They tried to put in dealer options for $1975. on top of the price of the car.
Pros:
- Got the truck I was looking for at a GREAT price!
- did get my registration in the nick of time to not get dmv tickets
Cons
- No negotiation on price, only reducing crazy fees. Have to finance through them to eliminate fees.
- Keys. For some reason they don't give you 2nd key. Spent $200 on missing keys for the truck
-Missing the passenger side floormat and back seat full of dog hair.
- Window tint. Had to pay $140 to remove it for inspection. NJ has no tint and NY has very little. Probably something they should have realized and removed.
I got the truck I was looking for at a great price which is what I give them credit for. Unfortunately they could have easily had a 5 star review from me by simply replying to my emails and texts and saying "we looked for the keys and dont have them" instead of completely ignoring my messages. Replying to customers instead of ignoring them goes a long way and can be the difference a repeat customer and a customer who doesnt go back.
Don’t waste your time money and energy visiting this place they they add additional $4000 dealers preparation
When I bough the vehicle they tell me the vehicle has been checked 140 points but this not true I need to change oil tiers and brakes I call them many times they never call me back
Bad experience ever
Mar 24, 2019
I had an amazing experience at this dealership. I had purchased beautiful Audi Q5, car is in excellent condition, staff was very professional, all the management helped me a lot and had answers to all of my concerns and questions. Recommend this place to everyone in search of a used car is great condition for super fair price!
Mar 21, 2019
Excellent service and communication. Pleasure to deal with.
Mar 21, 2019
Worst experience I’ve ever had wanted to test drive the car and the salesman Patrick refused to let me test drive the car unless i told him right up front if i was buying i hadn’t even seen the car yet and he was telling me he doesn’t want to waste His Time unless i was going to buy it without even seeing the car or test driving it i would never recommend working with this dealer it has no management it’s a free for all don’t go here.
Mar 19, 2019
Did not purchase from them, but they were professional and courteous.
Mar 17, 2019
Great dealership! Very friendly staff! Got the best deal and warranty! Thanks Bobby for great deal! Highly recommended!!!
Mar 17, 2019
Mickey was very helpful from start to finish. We were in the market for a very
specific car that the dealer had and he was able to facilitate a smooth
process for us to purchase the car. No haggling or unnecessary frustration
that we have experienced at other dealerships. I like that the prices are real
here! We will return soon to purchase more vehicles.
Mar 12, 2019
Great selection of cars, competitive prices and excellent service. I recommend these guys.
Feb 9, 2019
They were very professional in contacting me and making sure that I would visit the showroom (so that it could result in a possible sale) but totally kept me in the dark that someone else was also looking into the vehcle. When I reached the showroom in the afternoon (which was our agreed upon time), they told me that the vehicle was sold.
Extremely disappointing!!! Wish they had told me in advance that someone else was already signing the papers while I was driving to their showroom. It would have saved my time, and frustration. Someone called me like 10 minutes before I reached there - just to make sure I was making my appointment. They knew someone else was buying that car, but still kept me in dark
Jan 29, 2019
Good service, got out in and out
Jan 6, 2019
Quick response..
Jan 5, 2019
they contacted me and i took a test drive, nice dealer and good sales rep
I emailed on Tuesday about a truck they had online. Got a phone call Wednesday. Spoke with Craig. Told him I would like to come up Thursday morning to see it. He said he was off but would be back in Friday. I told him that would be fine. Got a call Thursday from Nicole. I told her which vehicle I was interested in and that I was planning on driving up Friday morning to see it. She said it was a new arrival and still hadn’t been detailed but would make sure they got it ready for me. Nicole phoned me first thing Friday morning to tell me it would be ready for inspection at 11am and that if there was any change she would call me back to let me know. (Oh, and BTW, there was absolutely no follow-up done by Craig.) I drove up there and arrived at 11am and walked around the lot looking for the truck. Not seeing it, we went inside and were greeted by Val. After being made to wait for a little while, Val returned stating that the truck was at the Ford dealership and would be back in an hour or
Dec 16, 2018
This was by for the worst experience I had looking at a vehicle. I made the salesman well aware that I was traveling over 2 hours to look at this vehicle. I let them know when I would be there and even called as I was on my way there to let them know the time I would be arriving. When I arrived the car was not ready, it was parked in by about seven other cars and took them about an hour and 45 minutes to remove the cars and get the car out so I can take it for a test drive. On top of that there's quite a few things wrong with the car that was not mentioned before. And things like the remote start that was described and listed as the car having did not work.
Nov 25, 2018
Sam was great . Very helpful and informative. Very nice place !
Nov 20, 2018
I dealt with Chris at the dealership, he was very helpful and kept in contact with me, I am still interested in the vehicle but am trying to figure out money options, I hope maybe to do business with them in the near future !
Horrible dealership, After being constantly
harassed by the BM motors car ( they
literally called and texted me every half
hour including on Sunday’s) communicating
back and forth, I made them an offer on a
vehicle. Apparently they have a rule that
you have to go in person to make an offer? I made my offer serval Times, yet I kept
getting the same response. “You need to
come in to make an offer, we don’t accept
offers via, Email, text or over the phone”
Well Newsflash for these people, they’re
outta state buyers.. Unprofessional and
unrealistic
Oct 21, 2018
Sales representative David was very helpful and made the transaction smooth and timely.
Oct 3, 2018
SCAM/ DO NOT SHOP HERE! ALL VETERANS AND LAW ENFORCEMENT
OFFICERS STAY AWAY FROM HERE!
I went to the dealership right after a shift where I work as a police officer. I
was interested in a used Infiniti q60 that was listed at $31,995 (before taxes
and fees). When it was time to negotiate pricing, Vladislav, one of the
managers, gave me a price of $31,000 after taxes, fees, and my $4,000
trade-in IF I gave him a "PBA card". He kept on insisting and pressuring me
to give him a PBA card.
After further negotiation we agreed on the price of $31,000 including dealer
fees, taxes and trade in.
When it was time to start signing papers, the Finance guy Jon quickly rushed
through the process and did not explain clearly what I was signing.
They will lie straight to your face to make a deal. All the cars come from
auctions are are appear to be in good condition, but problems will occur
after a few days of driving.
Oct 2, 2018
Nice customer service
Sep 23, 2018
I want to BM MOTORS and they was very helpful. Patrick lala was a good salesman and answered all my questions. I don't get the car but good experience.
Aug 24, 2018
Very friendly, but unwilling to work with you on price. Offered me far below market value for my car that I was planning on trading and were not open to any negotiation.
Aug 4, 2018
Very good
Jul 11, 2018
It’s good service
I drove almost 70 miles to test drive a car in this place. called them to
confirm the availability of the car 4 times before i went there (two the day
before and twice on the same day) and they said they car is available all to
find out that the car has been in a dealership getting some major
mechanical things fixed. Looked around to see if there is anything else that
would interest me but every single car there had one or the other thing
broken. One of the car had the entire seat control broken and hanging from
the car and when i told this to the manager as a courtesy, his response
was "That's why we don't let the customers sit inside the cars because they
ruin the cars".. My advice... There are plenty of of good dealerships but this
place is not one of them.
Jul 19, 2018
Response from current dealership:
Good Afternoon Scaria,
My name is Jeremy, I am one of the managers here at BM Motor Cars. I am sorry to hear about your negative experience with us and I sincerely apologize. I would like to understand more about what happened during your visit and do anything I can to help you. Please give me a call when you have a chance at 732-800-7210 or email me at jeremy@bmmotorcars.com. Thank you very much!
My name is Jeremy, I am one of the managers here at BM Motor Cars. I am sorry to hear about your negative experience with us and I sincerely apologize. I would like to understand more about what happened during your visit and do anything I can to help you. Please give me a call when you have a chance at 732-800-7210 or email me at jeremy@bmmotorcars.com. Thank you very much!
Saw the advertisement in car guru and called the number. Some body started chatting. Went to see the car, they did not let me test drive the car. The sales man says first we have to finalize price before test drive. Asked me if I do finance or not, I said I pay cash. The sales man said the car was sold. It is a lie they do not want sell if you do not finance. I have shown to owner me. nor the chat conversation from his company that financing is not a must. He said it was automated computer chat. I drove 2 hours to go to dealer. It is a big scam do not go to this dealer.
Jul 19, 2018
Response from current dealership:
Good morning - my name is Jeremy, I am one of the managers here at BM Motor Cars. I am sorry to hear about your negative experience with us and I sincerely apologize. Our policy is to let any customer test drive their vehicle of interest or any vehicle on our lot for that matter. I would like to understand more about this situation so I can correct it and help you in any way I can. Please give me a call at 732-451-3535 and ask for Jeremy or email me at jeremy@bmmotorcars.com. Thank you and have a great day!
Jun 23, 2018
Clean place but they weren’t prepared when I can in. I asked for car to be ready via email but it wasn’t. Other then that very helpful staff
they were cool over email and in person but if your not buying in full and are tryna finance i wouldnt recommend i went to see a $2,495 car and were trying to make me pay $336 for 22 months if you do the math thats nearly 4x the price so financing realy isnt worth it
Jul 19, 2018
Response from current dealership:
Santiago,
My name is Jeremy, I am one of the managers here at BM Motor Cars. I am sorry to hear about your negative experience with us. I am unsure if the sales team quoted you for buy here, pay here payments or there was some kind of error - I would like to understand your experience in greater detail and see what I can do to fix it, please give me a call at 732-451-3535 and ask for Jeremy or email me at jeremy@bmmotorcars.com. Thank you!
My name is Jeremy, I am one of the managers here at BM Motor Cars. I am sorry to hear about your negative experience with us. I am unsure if the sales team quoted you for buy here, pay here payments or there was some kind of error - I would like to understand your experience in greater detail and see what I can do to fix it, please give me a call at 732-451-3535 and ask for Jeremy or email me at jeremy@bmmotorcars.com. Thank you!
May 24, 2018
Car is good. Quite disappointed with the salesman. Didn't follow up on things.
Really left me guessing.
Apr 28, 2018
Very pleasant customer service
Apr 27, 2018
Professional
Apr 25, 2018
Called me very quickly. What we were looking for was not in their available
inventory. Very good on follow up. Dealership too distant from our home.
Apr 19, 2018
They put great interest in giving you all the help they can,and solve any dobts you might have. No doubt a good motorhouse! Very recomandable
Apr 19, 2018
Horrible!!! Despite having a appointment and their knowing that I was coming in as a cash buyer and after they pursued me for one month the vehicle I was interested and specifically came to see and hopefully purchase it was nowhere ready for me! It was on a different lot , dirty inside and out and even had a crease in the door that they avoided talking about and they wouldn’t let me try the GPS unless I purchased the vehicle first !! In essence it was a bunch of salesmen in their mid twenties perhaps just running around! This place is totally unprofessional! They even said they didn’t have a salesman by the name that was given me! Stay Away!
Apr 7, 2018
I had the pleasure of meeting David. Although they did not have exactly what I wanted , David was quick to say they would be willing to search for the vehicle.
Mar 29, 2018
Drove two hours to see the car had no front bumper and cannot be driven waste of time
Mar 27, 2018
The sale man was polite helpful very patient
Mar 21, 2018
Purchased the car. Good customer service, they keep their word & aim to please.
Mar 13, 2018
Good guys but too much confusion, nagged me all week about my appointment to see car then when I get there every single option I wanted is gone
Mar 8, 2018
I contacted the dealer. They sent me the brochure for the truck I inquired
about. However, they did not actually answer the question I asked
Mar 4, 2018
very well
Feb 20, 2018
Avoid. Classic bait and switch pricing. First off there was no customer
parking, the lot was fully jammed with inventory. It took almost 2 hours to
even find the car when I went to test drive. When I did find the car it was
way in the back of some kind of outbuilding with a bunch of other cars
blocking it in. The car was filthy, covered in bird poop, dirt, leaves..... the
inside was dirty too. The car had a dead battery, out of gas, and radio was
broken. After all this they tell me that the price went up $3000 from the day
before because presidents day sale was over, and it was now tax season?
I was told that even if I had bought the car the day before, there was still
$1400 in fees. What a joke. The salasman I dealt with was great, he
worked very hard to sell nothing. If they gave me the money to buy their
car, I would not.
Told me there were no additional fees aside from taxes and registration - but
then added over $2500 in additional dealer fees that were non-negotiable.
Vehicle did not have working headlights (headlights were full of
condensation)so I could not even test drive - they offered to change the bulbs
if I wanted to come back.
Waste of my time.
We thought we saw a good deal that cargurus advertised. We called dealership to confirm the unit is available and has a clean carfax....
When we got there, the front end of the car was smashed and the driver's airbag deployed... there's no question the car fax is bad... wink, wink....
We still thought the deal was still ok if they fixed it right.
We agreed to do the deal as long as the unit was safely repaired and road worthy and if they gave us more of a break on the price. One of the "owners" promised to be at least starting at 11k and not original published price of $12795.00...
We arrived today Friday the 16th to pick up the car.
The unit was not ready. It was still in service. The body work was bad at best. Had over spray everywhere including the rear trunk. And none of the moldings matched up. The airbag at this point was questionable. If in fact they even replaced it. They promised that they would clean it better. So we agree to do the paperwork. When we get to the finance department, not only did the price not go down, but went up $1,200 more. At that point there was no deal. Not even a real reason why even argue with them. This fat man waving his arms told us that there were 40 people online waiting to buy the same unit.
I say, buyer beware, these guys are the worst of the worst. Do not do business with these guys. They are a perfect example of why the car business has a bad name.
I'm willing to take bets that these guys don't stay in business for more than one more year...
Got a return email with the information that was already posted. The dealer was located about a hour out so I asked for information like fees and additional costs and they wouldn’t respond with the information. I was at the time working in a location that didn’t allow cell phones so I could only email and they only responded to call them.
I wasn’t about to make a hour drive to have additional cost detour me from the purchase
Feb 16, 2018
Poor customer service especially Jessica stay away from here I ask for sales people she will tell you they are all busy and if you ask her can you pass the message and have them call me back NO you call back ! And hung up on your ears what kind of customer service is this ... she will kill their business due to poor customer service but Jeff was good when talking to him over the phone but still waiting to here back from him.
Feb 16, 2018
Don’t buy here! I drove 2 hours to get get there and the car was damaged and dirty. There were no problems listed in the cars summery but there was damage to the front bumber that was I in undamaged in the photo. 3 tires were bald one kinda new, and there inside was dirty. Wast of time.
Feb 14, 2018
Good service
Feb 8, 2018
What a joke! Has a 2015 BMW M3 listed for $37,995 which is way under
value. Called, says car is available but not on property. Okay? So when is it
going to be there? Do you want to come see it they ask. I said No I would just
buy it and have it shipped to me as I buy cars from all over the country and
familiar with process then he quickly says, uh its sold.... Sounds like Bait and
Switch to get you to come into their dealership.... bye bye!
Feb 4, 2018
Absolutely a great experience glad we made the 3 hour drive .
Feb 2, 2018
Very bad experience. The dealership is a scam
they don’t have car that they get you in for and
then treat customers poorly. Be careful worst
dealership!!! The dealer asked us to come for a
car that was sold, which was available just a day
before for which they called us 4 times. No
decency to treat customers. Asked us to leave
and would not let us test drive another car. Very
shaddy place!!! Stay away!!!
Jan 26, 2018
No stars...Did not answer direct questions about fees and charges. Even deferred me to al "sales" associate because only they can discuss trade prices. The person who deferred me was a sales associate as indicated by the letter head on his reply. Shady workings at BM.
Jan 19, 2018
Bait and switch as they wanted to charge a $2000 dealer fee above the listed price
Jan 16, 2018
The gentleman who took care of us was very nice, but when we were discussing the price, all the sudden there was a dealership fee of over $2,000 added on that we were unaware of. I have never paid a dealer fee before when buying a car. They didn't want to negotiate at all and we felt like they didn't really want to sell the car. Will not be returning there.
Jan 16, 2018
Amazing
Jan 10, 2018
i decided to went to this dealer because they have a lower price but went we discussed the real price I know I have to pay taxes and some money for documentation fee, but after taxes they add more that 2000 dollar to the price , I decided buy somewhere else
Dec 30, 2017
contacted timely
Dec 28, 2017
Fast
Dec 26, 2017
Greg was very nice and knew how to handle things! Thanks for the help! So far we love our purchase!
Terrible dealer, all the bad reviews about hidden fees are right, they said the only fee was a $599 dealer processing fee and all the bad review were from mad people with bad credit lol, after we went through the entire process and agreed on a final price out of nowhere they added $3000 onto the price for a warranty you can't decline that covers nothing. They said their not allowed to sell a vehicle without it. What a scam
Dec 11, 2017
Didn't have the van that they advertised. But they did have vans with more miles and a higher price. Made me feel like they were doing me a favor to do business with me. They have alot of vehicles to choose from and speaking russian could help you get a better price.
Dec 10, 2017
Greg K was Awesome!! I was in and out and drove home with my new ride!! Excellent service and I will be a repeat customer!! Thanx BM Motors
Dec 9, 2017
Michael was the best sale guy ....dealership so clean n chic ....I did not like the car but he showed me several that were nice n clean ....even thou i didn't purchase vehicle I will refer them and my 1st choice when I do buy.
Dec 8, 2017
They were very professional and they worked hard to get me approved for a loan
Nov 28, 2017
Very goog
Nov 22, 2017
I would be very careful when dealing with this company. For starters, the
prices that they list on this website are significantly lower than what you will
pay for the car before walking out the door. Read the fine print (it’s literally
tiny, and light gray) at the bottom of the listing. It says, “The advertised price
will only be honored for 24 hours from when it was first posted.” It also says
that “prices are subject to change without notice.” It also says “Price
includes all costs to be paid by consumer, except for licensing costs, dealer
fees, registration fees, delivery fees,dealer preparation fees, and taxes.“
After I test drove a Jaguar that was listed at $23,999 I was immediately told
that on top of that non-negotiable list price, there were $2,390 in dealer fees
that I’d have to pay. (That’s a 10% markup, for those counting at home!) I
was also told that if I wanted to pay by credit card, there would be an
additional 2% charge. So my $24K car was really a $27K car.
On top of that, after I test drove the car, steam was coming out from under
the hood and there was engine coolant visible on the engine block. They
took the car into the service area and came back an hour later to tell me it
needed a new water pump. They told me they’d get it fixed in a couple days
and drive it to me, as long as I was willing to leave a deposit. Naturally I
refused to leave them a deposit and they told me they’d fix it anyway and
call me when it was done. I’ll bet you’re as surprised as me that they never
called back.
And finally, while I was standing around waiting for the Jaguar’s diagnosis I
talked to another customer who had purchased a Cadillac ATS the day
before and was back in there because the check engine light was on. She
said she had been waiting for hours for them to tell her what they thought
was up with the car.
Beware of this business.
Nov 20, 2017
The salesman followed up the next day which I appreciated.
Nov 15, 2017
Great group.
Nov 14, 2017
Friendly and fast response.
Nov 2, 2017
Excellent service.
Oct 30, 2017
if you look at all the reviews it talks about the high dealer fees..so my question to them was simple what are your fees?they would not tell me other to say they did not want to scare me away.but said they have the best deals .I would not deal with them for that reason..seems the reviews are right
Oct 30, 2017
A+
Oct 26, 2017
Had appointment at 10 . Got there car was in the back stuck between lots of other cars and it had a flat . They wanted to sell it to me without even a test drive . A very shady dealership . Avoid this dealership at all cost ! They never bothered to have the car ready for me to test drive it had a flat tire and stuck between about fifty other cars all Cramed in. A best mess !
Oct 26, 2017
Terrible experience with DM Motors. Selected a car. Contacted dealership and they rang me back, I booked an appointment and they rang and
reconfirmed. I asked them to confirm the car was available and had the specs listed. They confirmed. I drove an hour and a half there (and 4 hours back due
to Manhattan traffic).
I got the the dealership to be shown a completely different car, one without the features I had specifically requested. I showed them the car they had listed and I
had reviewed. They then went on to show me other cars, ALL of which had been in some accident, and I had to repeatedly ask them if this car had been in an
accident as I'm not interested. 5 cars later and I head back home with nothing.
This has happened repeatedly, either I ring dealership and the car is not available (poorly updated listings) or car is not in the condition shown on the photos
, or they knowingly list cars that are a 'great deal' only to not produce them and try and put you into a more expensive alternative as the
original car isn't available.
This is not a one off, of the 4 experiences I've had selecting and trying to test drive a car have all of them have been extremely poor.
Oct 22, 2017
Was contacted promptly...Got me in touch with the right sales person
for out of state buyers. offered to allow me to put down a deposit to
hold the vehicle. Still undecided but appreciate the communication and
professionalism of Salyna and Lavonn (? Spelling)...
Oct 15, 2017
They called back rapidly - and an appt was made to see the be the same day , VLAD WAS polite and professional.
Sep 27, 2017
Very good
Sep 25, 2017
good
Sep 25, 2017
Prompt response and very professional. Answered all of my questions.
I should have believed the review made about this Dealer ship. Drove almost 2hrs to find out the car was "sold this morning". But the funny thing is I called them about 30 min before I got there to make sure it was there and they said they had it. They try to play the switch and bait tactic.
Aug 30, 2017
they already sold the car in the morning when my
appointment schedule was same in the afternoon but
nobody contacted me so I wasted my time.
Aug 29, 2017
Quick response on my queries
Jul 31, 2017
Went to dealer purchased a vehicle, $3,000 hidden fees, very rude after transaction was finalized they showed a different attitude, poor customer service, purchased their extended warranty, car broke down 2 weeks later i had to tow it in 3 times at my cost in 6 months.... for 3 different issues mind you i live an hour and a half away. They didnt care.The warranty company works with them and they both lie to each other.
They rig there cars to get you out the door and promise you lies. Run run run i should have read the reviews first worst car buying experience in my whole life. Right now my car has $2200.00 worth of repairs and i am still paying on it. I hope the business gets closed for good.
Jul 25, 2017
Drive hour and a half to see a car that was a disaster....not cleaned on the inside or outside. Was told to come in because they were having great sales and once I got there was told "we just tell people that to get them to come in!!!" What???? HORRIBLE
Jul 20, 2017
The reason this dealer can advertise a car so cheap is because they make up the difference is ridiculous fees they tack on. A $23k VW would've been over $29k out the door. High pressure situation I was glad to walk away from.
Jul 9, 2017
They were Great with follow up!!!
Jun 27, 2017
Great. Follow up.
Jun 18, 2017
I was contacted fairly quickly by dealership. I wanted more info. While
waiting for response, read the reviews on the dealership. A lot of complaints
about bait and switch,
Jun 4, 2017
I was contacted back promptly but, not all requested information
was not provided.
Jun 2, 2017
Dealer used a bait and switch tactic, claiming a computer glitch and
changing the asking price of the car to $1000 higher than was advertised,
with an obscene amount of money in dealer fees. The dealer got really
nasty with us when we confronted him about it. We walked out.
The price stated is misleading. After arriving at the dealer, they added a $2000 dealer acquisition fee, and another $600 documentation fee. I can understand the documentation fee, but the acquisition fee of $2000 not rolled into the purchase price is misleading and borderline deceptive. Buyer beware.
May 24, 2017
Con-artist salespeople . Some where even Rude ! Overprice doc fees , charges customers other fees that are not necessary . Some cars are Canada cars repaired. so they won't show on US carfax.
BUYER BEWARE!!! Everything NEGATIVE you read about this dealership
is 100% correct (especially adding 2-3 thousand onto the price you see
online, and poor salesman like MARK). I went to the dealership and saw a
'13 Challenger and the interior was NOT as described. Taking this into
account, I negotiated an 'Out the door Price' in person at the dealership,
and said I would be back in a week after pricing out the cost of new
leather seats that would have to be installed, to see if the price of the car
would be worth it in the end. I called again Friday the 19th, and spoke to
MARK who would NOT honor the deal I had on Saturday the 13th with
another salesman who no longer works there- I asked to speak to the
sales manager who I was told approved my 'out the door price' on
Saturday the 13th, but MARK refused to give me his name... whoever
heard of a scenario where a sales person refused to give the name of the
sales manager? I hope management reads this, tries to make things right
with me, and deals with MARK. In the meantime I will be telling about my
horrible experience to anyone and everyone who will listen in person and
through social media. By the way MARK the sales manager's name is
Ernie...that took me 5 seconds...shame you just couldn't say that name
and save this company a ton of negative press.
Apr 28, 2017
I was charged about $2000.00 in fees and they sold me a car with a defective tire. They were very much aware of it and didn't even try to fix it for my safety. They also knew I had a long drive home and my toddler daughter was driving home with me. As much as they charged in fees, I would imagine they would've properly fixed the tire before turning it over to a customer.
Apr 20, 2017
Came to see one car and they showed me another that looked the same but had paint damage, more miles and an accident on it. They wanted to charge me 1,000$ more for it then the one that was in mint condition that I originally came to see. The sales men tried to charge me 449$ a month for 72 months for this car. 32,382$ for a car only worth maybe 21,000$. This place is a complete joke
Apr 10, 2017
bought the car , said if i left 5 star they get a 2nd key . i left the 5 and never got the key
Mar 28, 2017
i miss my appointment by 10 mins . The guy (Gianne) asked me to wait for 30 mins . i waited for 75 mins, but he didn't come back to me , so i just left the place. bad service
They get three stars because the rep was nice and not pushy otherwise
they deserve less for their business practices. Their fees are enormous,
add another 2-3k to the sticker price when you get there. Fees for
"reconditioning" even though the car clearly wasn't touched. fees for
transport? fees for drop off? its just getting silly. recondition includes body
work up to par to sell, they did offer to fix some things but I lost interest.
found a huge gash with poor cover up in the back bumper and the car
was buried in the lot (partially my fault I called last minute) but they made
no effort to pull the car out for a test drive.
Mar 27, 2017
the price is non negotiable and then another 4 k for all additional costs....not a great experience and then once IO gave my final price, no return call
Mar 21, 2017
Staffs are very professional in deaking with their
customers..Mr Gianni Velarde help us from the day 1 till
we bought the car we want. He made use try and see
the diifgerent options we have.. until we made our final
decision. he did all those without putting pressure on
us.. and even after we bought the car that we wanted ..
he tried to ff-up and made sure were happy with our
choice.. with him its not just business but more of his
personal relations with his clients! An excellent staff that
inwont hesitate to refer any of my friends or anybody to
him!!!
Mar 21, 2017
Advertisement was not accurate. took numerous calls and emails to get accurate features information because they were conflicting. People seemed polite just misinformed.
Mar 17, 2017
Great experience and information
Mar 1, 2017
Sold me car that didn't pass inspection was a
horrible experience. They don't care about their
reviews!
Smooth transaction with dealer, no added charges as other reviewers mentioned. Salesman was eager to make a deal. Only thing I did not like is the salesman was juggling 3 clients at the same time up to a point where he asked we rush to finish the test drive as he had other clients waiting for him at the dealership.
Feb 18, 2017
The professionalism they displayed was awful. I called and talked to a Salesman and night before told him that I was coming from Maryland to look at a car the car was sold after had a conversation and he did not even call back to let me know that the car had been sold and I wasted a day of pay my Time gas to make a trip there for nothing.
Feb 16, 2017
The experience was great
Feb 12, 2017
i hesitated using this dealer after reading experiences of other
customers. After contacting the dealer and requesting a price
on a specific car I never could get a straight answer from them.
The car was consequently sold.
I should have listened to the reviews before taking that trip... Mr Ed was awesome throughout the process but the numbers just didn't add up... the car is 8,900 by the time that added whatever they was adding my out the door price was 18,675...12%apr wow... i was told by the finace it was that price because the car is a benz... must thought i was slow and needed the car asap...after walking out they said my payment can be 329 @48 months o no.... first when i got there they tried to rush me into paperwork without a test drive on inspection of the vehicle....I arrived 1130 didn't get finish until 6pm... the car was cosmetically bad the pictures didn't show it....after i would have driven off the car would have been worth 5,800... watch em close
Oct 26, 2016
I see a price for 24,900 when I get there it was 31k. Charging me shipping fees from where they got it to there dealer and the check of brakes, etc., for a 2016 vehicle. REALLY
Oct 22, 2016
I received an automatic email response indicating that the dealer would call however, the dealer never called as promised.
Oct 22, 2016
The spoke to tried to low me on my trade before he even looked up the Kelly blue book value ....... It just wasn't a good experience
Oct 10, 2016
Car offered on CarGuru for 14,800 - Car Guru has it listed as a "Great Deal" . After the test drive, I say lets talk (checkbook in hand). Salesman comes back "You're not going to like what I have to tell you... we buy cars like this for $15,000. Offer them below where we own them, then add a "dealer preparation charge"". In this case it was $1800, now making the car basically a "Fair Deal" - given Guru ratings of the same car at other dealers. The salesman brought out the manager that confirmed the business model. Funny thing is that there are other "Great Deals" offered by BM motors - My advice - Don't drive far for "Great Deals" - because I read similar reviews for other dealers just trying to get people in the door.
Oct 7, 2016
I sent them two e-mails and left a phone message. It took two weeks for
someone to call me back and they gave me none of the information I asked
for. What's with that!
Sep 28, 2016
a lot of hidden cost the car went from 26900 to 33000 for clean up
Sep 20, 2016
never did respond and when I call then for info , was very rude and unprofessional .
Sep 4, 2016
A great place to buy cars they have good seles men that are helpful
My seles men was Vincent Ferraro he got me a good deal
Aug 31, 2016
not a good experience with sale person.one price than another price when I wanted to buy no finance.wanted to know what fees and that was also crazy.they had what I wanted
Aug 30, 2016
they wanted 4 thousand more than the asking price
Aug 22, 2016
The person who answers the phone is very rude and unprofessional. Sales man lied and told me they only deal with one bank. But their website says over 15 banks. The worst service ever. Be sure to have them show where your deposit go's. Not into their pocket.
Jul 16, 2016
Good
Jul 15, 2016
Great
Jul 1, 2016
Great customer service
Jun 27, 2016
Fantastic follow up.
Jun 18, 2016
Began talking to me, ran finance, then never responded.
Coming from another dealership, I know how tedious it can be to try and finance a customer that doesn't have an ideal credit history, but to flat out stop responding, even after being contacted numerous times is extremely unprofessional....
Jun 6, 2016
Responded quick and good to work with.
Jun 4, 2016
I was contacted immediately, and appointment was made but was
unable to visit, due to time constrain.
May 5, 2016
Very pushy never went there they were annoying
Mar 30, 2016
Wrong color combination
Mar 29, 2016
Good
Mar 24, 2016
Fairly good-I was invited to visit dealership.
Mar 10, 2016
$3000 in hidden dealer fees ! The car was 13
and after all the hidden fees the final price
came to 15960 CASH! They won't tell the fee
over the phone so I wasted 3 hours of driving ,
tolls and gas. The car was good, except for the
multiple scratches that were not showing on the
AD, probably some photoshop. One thing I
learned , if the dealer doesn't tell the fees over
the phone I won't bother wasting my time going
to them anymore !
Mar 8, 2016
Responsive
Mar 5, 2016
Car was sold but nice guy,
Roberts a smooth talker
Feb 26, 2016
Awesome but car is a manual
Feb 15, 2016
Great customer service
Feb 14, 2016
Me ayudaron en mi idioma
profecionalmente
Feb 7, 2016
nice place
Jan 13, 2016
Excelente
Jan 6, 2016
Michael was very attentive to our
needs.
Jan 3, 2016
The car that was advertised was as expected
in fact we were able to drive many of her car
similar in its class the salesman admitted that
he was somewhat inexperienced since he had
been on the job for one month but he took very
good care of us we were surprised however
that the dealer fee preparation fee were
actually quite high however the manager of the
dealership was very willing to negotiate and
brought the fee to something very close to
what we had planned on paying. They put for
me at the car exquisitely detail the car
exquisitely it was only one minor correction I
needed to be made and it was done we spent
a total of four hours from entering the
dealership to driving away with the car. I would
rate this dealership a four out of five I would
give them a five out of five because personally
they are very reasonable very friendly and
willing to do whatever it takes to get your deal
however the preparation fee and additional
fees. We're certainly more than what I had
spent purchasing my Mercedes S 65 AMG so I
was quite surprised however they were willing
to negotiate and we walked out what we felt
was a fair deal. I would recommend this
dealership without hesitation because they
have a very wide assortment of cars that are
available they are willing to work with you but
compromise must be understood. the dealer is
also out to make a profit and you as a buyer
must understand that. But the car is they have
are in fine working condition and though
they're not certified as previously owned cars
the cars are maintained extremely wellin the
future when I look to purchase another car I
will scan their website and see exactly what
they have in their inventory
Dec 24, 2015
They make contact very informative, I am not
ready to make a purchase yet.
Dec 1, 2015
Worst customer service I've ever
received over the phone . very rude on
the phone and don't return your calls .
I've been waiting and leaving messages
for a call back from the sales men Andy
that was helping me and haven't
received a call yet after i completed a
credit app online and he was suppose to
call me back on the numbers he worked
out . If all the sales men they have
working there have the same customer
skills that place must be a joke
Nov 20, 2015
Great experience overall. Car appeared to be as described,
friendly and professional sales team, convenient location
right next to NJ route 1&9.
Nov 20, 2015
Very rude and unprofessional over the
phone.
I don't trust this Company.
Thanks
Nov 19, 2015
Cant even tell how much i am pleased
with Bm Motor Cars. I was interested in a
2012 ML350. I was looking for a very
specific things to equipped in the car.
Finally i found one in inventory of BM
MotorCars. However i live in Boston and
have a very busy schedule. So i took a
gamble and did everything over the
phone. Greg was nice enough to give me
his cell, to make the transaction even
easier. When i finally received the car i
was finally relived because the car looked
even better in person then it did in
picture. Will definitely do business again
with Greg and with Bm Motor Cars.
Nov 16, 2015
Excellent services and I am happy
Nov 15, 2015
Great to work with
Nov 5, 2015
If there were a negative star I
would give them that rating.
These people are blatantly
deceptive. The vehicle was listed
as 12900. But when they finally
produced the purchase order the
price was 15900 plus taxes and
fees for a total of almost 17800.
Oct 31, 2015
very happy so far
Oct 29, 2015
Very friendly
Oct 9, 2015
Slaes associate was helpful until the
purchsing part of the transaction. Make
sure to call ahead to find out any and all
additional purchsing fees. They add up
quickly.
Sep 22, 2015
Quick and pleasant service.
Sep 8, 2015
They are professionals, they call you
immediately and talk to you unlike other
dealers
Jul 12, 2015
5 star awesome experience!!!!!!!!!!!!!!!!!!!
Jul 1, 2015
Very helpful
Jun 13, 2015
very fast respond
Jun 4, 2015
Went yesterday to look at the 2003 Mercedes e 350 with the rims in
black and had a sales man name peter tell me it's not available few
minutes before I got to the dealership I call to find out if its still there
they let me know yes I clear asked if the one with the rims because
that had two lady on the phone said yes I said okay I'm a block down
for the dealer ill be there in 2 minutes when I got the peter said it was
not there a was pushing a 20,000 down car I said I can what I have
its would of been for the Mercedes he kept trying to get me in a
20,000 to 22,000 dollar cars said no thank you I took his name down
and his number but didn't just to be respectful can't say the place is
full of lie's because I only dealt with one person sad because I really
wanted the car but dealing with people like him who are sneak piss
me of all I wanted was a car also called today and its still available
then i set up an appointment and i get a nasty email from gino
saying i dont have a appointment two weeks letter erica calls me
and tells me two give her a call to see if am still interested in the
callthey sold two weeks ago
May 28, 2015
Scan artist. When u go there and try
purchase a vehicle for the online price,
the sale tells you that the price is a
whole sale and you have to pay the full
price. Anf on top of that they add all this
extra fee.
Apr 27, 2015
Great
Apr 3, 2015
After having a week in advance to prepare a vehicle for sale I found
the car to be in deplorable presentation condition. My entire time
proved to be a total waste and I will not deal with them in the
future.
Mar 18, 2015
I went there and drove the car . Wasn't in the best shape but they were helpful.
Feb 20, 2015
Went to see the car, dealer was disorganized, unable to provide a test ride. On negotiation, dealer increased the price with fees. Salesman used the typical " must talk to my manager" and then explained it was three managers deep to get a decision. I didn't buy the car.
Jan 1, 2015
They lie to me they sold me a
vehicle that was completely
unsafe. I took the vehicle down
the next day to have it inspected
and it failed due to safety
problems. Your dealership did
pick up the vehicle and they
stated they did fix the problems.
The next day that I did used
vehicle it broke down because
the problems were not fixed This
is the second time I had to pay to
have the vehicle towed back to
my house. Then your floor
manager told me he's not fixing
anything else on the vehicle is not
his problem the car sold as is I
have been trying to contact
somebody to make a complaint about the way I was treated with
this but nobody will reply back to
me
Dec 1, 2014
Very poor services. They called me to
confirm my appointment several times
on the same day of appointment.
Unfortunately when I got to the facility
the car that I wanted was not their. They
said that they sold it and never bothered
to call me. I felt that the car was their
and they didn't want to give me the car
at the price that was on the internet. I
would never recommend this
dealership. I was ready to get this car. I
Oct 9, 2014
The service was fair
Sep 19, 2014
Very dishonnest people.Paid toll and burnt gas only to hear that they sold the car the very morning.Which i believe is a lie because the car is still listed online an overpriced.
Jul 25, 2014
Great staff great deal and inventory
May 29, 2014
wasted my time! had about 5 different people call me. way too pushy! list price says 1 thing and their "final" price was $5-6000 more! and the car was in very bad shape!
Don't buy from this company. Don't waste your time... I seen a
Benz online for 18,995. I drove 2 hours to this company. After
test driving the car, I wanted to buy it. The sale man came to the
table with three numbers on the paperwork. 18,995, 2,910 &
3,100. I asked him what we're the numbers for. He stated the
first number was the internet price of the car. The second
number was dealer fees. The third number was for a three year
warranty. When I questioned the second amount, he stated that
you won't find a Benz with low miles for 18,995. Then he said if I
buy the warranty for 3100, he will knock off the 2910 dealer
fees. I decided not to buy from this company. They are very
dishonest. They advertise a low amount to get you to come to
their dealership and then they tack on ridiculous fees. Then they
try to force you into buying a chappy warranty for a large
amount. I would never recommend this dealership to anyone.
Mar 21, 2014
These people lied about the price of the car and the salesman knew
nothing about the actual car. The check engine light came on during
the test drive and they added about 10000 dollars to the price when
I got there. Very bad experience !!!!!!!
Nov 17, 2013
Very accommodating.
Oct 11, 2013
add $2500 to "prepare" the car, and $500 delivery charge.. so, you
need to add 3K to every advertised price.
Sep 19, 2013
quick response
Aug 12, 2013
very courteous and follows up with their responses to vehicular
inquires.
May 26, 2013
Very good
Jan 1, 2013
Friendly staff did contact me. Unfortunately, I had decide on not taking the deal because of committing to another dealership. Otherwise, these guys were next on my list.
Nov 29, 2012
keeps calling after I told them I'm no longer interested and I've found a
vehicle. Otherwise pretty good service.
Sep 19, 2012
Nice cars, dealer fees a bit too much, no discount for paying cash
Jul 6, 2012
wasted my time, gas ,tolls a bunch of BULL S__T11111111111 D.N