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Dealer Reviews

Based on 30 reviews
All reviews are verified visits to the dealer. – Learn More
Joe
Mar 21, 2026
Excellent communication, I saw a car I wanted and it sold before my scheduled appointment. They had the courtesy to call me and tell me it sold prior to me showing up. Most car dealers wouldn’t disclose that transparency.
Is this review helpful? Yes | No
CALVIN
Feb 2, 2026
It’s hard to find older SUV’s at a good price that don’t have a bunch of hidden issues, but this place really delivered. CJ was my sales rep and helped me find the right SUV, even buying it from out of state. The whole process was smooth and straightforward, and their Manager Carlos made sure everything on the paperwork and sales side went seamlessly. No surprises, no pressure, just an honest deal and a solid vehicle. Highly recommend if you’re looking for a quality older vehicle at a fair price.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 3, 2026
Response from current dealership:
Thank you for sharing your experience. CJ went the extra mile to source the right SUV and keep the process straightforward, and Carlos, our Sales Director, made sure everything on the paperwork and sales side was handled smoothly. We appreciate the opportunity to earn your business and your recommendation.

Autostrade Management.
federico
Feb 2, 2026
Great experience buying my truck here. I'm under 21 and have no credit, and after being turned down by several dealerships, they were able to help me get approved. The price was very fair with no pressure or games. Faisal was an amazing sales rep. Was honest, patient and easy to work with and Carlos. the manager made sure everything went smoothly. Everyone was respectful and upfront from start to finish. Highly recommend if you're looking for good pricing and people who actually care.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 3, 2026
Response from current dealership:
Thank you for taking the time to share your experience. Faisal worked patiently and honestly to help guide you through the process, and Carlos, our Sales Director, was involved to ensure everything moved smoothly from start to finish. We appreciate the opportunity to earn your business and your recommendation.

Autostrade Management.
Yony
Jan 21, 2026
Financing manager was rude and disrespectful saying something along the lines that we do not look like the type of people having that kind of money laying around and then proceeded to say that we do not need a down payment on the vehicle and also said that the vehicle wasn’t going to be there for much long the vehicle in fact is still there on the lot other than that experience we had a good with the salesman named Les he was great super nice and patient and respectful
Is this review helpful? Yes | No
Jan 27, 2026
Response from current dealership:
Thank you for taking the time to share your feedback. We’re glad to hear that Les provided excellent service and was patient and respectful throughout your visit.

We sincerely apologize that we were not able to agree on a deal and for any misinterpretation in communication. Please know that our team’s intention was never to question your financial situation. When explaining that Autostrade does not directly facilitate financing and that customers would need to arrange loans through outside lenders if not paying cash, we may not have communicated clearly, and we apologize for tha
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Gail
Jan 16, 2026
PJ and Carlos did a great job helping us to make this purchase so easy. Would highly recommend Autostrade.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 27, 2026
Response from current dealership:
Thank you for your kind words! We’re glad to hear that PJ, your sales professional, and Carlos, our Sales Director, helped make your purchase easy and smooth. We truly appreciate your recommendation and your trust in Autostrade.

Autostrade Management.
Aug 13, 2025
Good sales staff
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 1, 2025
Response from current dealership:
Thank you for your feedback! We’re glad to hear you had a positive experience with our sales staff and appreciate your support.

Autostrade Management.
Jul 26, 2025
Les was great, very responsive and answered my questions honestly. Didn’t buy but had a memorable experience inquiring about a vehicle
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 1, 2025
Response from current dealership:
Thank you for your feedback! We’re glad to hear Les was responsive and provided honest answers during your visit. Even though you didn’t purchase, we appreciate the opportunity and hope to assist you again in the future.

Autostrade Management.
Jul 4, 2025
Would definitely recommend this dealer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 1, 2025
Response from current dealership:
Thank you for your recommendation! We truly appreciate your support and look forward to assisting you again in the future.

Autostrade Management.
Jun 14, 2025
Very Good
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 28, 2025
Response from current dealership:
Thank you for your feedback! We’re glad you had a positive experience and appreciate your support.

Autostrade Management.
Marshall
Apr 19, 2025
Excellent customer service.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 23, 2025
Response from current dealership:
Thank you for your feedback! We appreciate your kind words and are glad to hear you received excellent customer service.

Autostrade Management.
Apr 11, 2025
Quick to answer good experience
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 15, 2025
Response from current dealership:
Thank you so much for the kind words! As a family owned and operated dealership, we take great pride in providing a quick, transparent, and hassle free experience for every customer. Our pricing is always competitive, with no hidden fees or add-ons, just honest deals and great service. We're glad you had a good experience and hope to help you again in the future!

Autostrade Management.
Apr 1, 2025
Great service! Very happy with my vehicle
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 8, 2025
Response from current dealership:
Thank you so much for your kind words! We're glad to hear you're happy with your vehicle and the service you received. As a family-owned and operated high volume pre-owned dealership, we take great pride in offering quality vehicles and a no-pressure buying experience. Enjoy your new ride, and don't hesitate to reach out if we can help with anything down the road!

Autostrade Management.
Dan
Mar 25, 2025
Received timely calls and text, all our questions were answered. Still negotiating at this writing, the salesman (Alvaro) has been super patient with us, I’ve thrown a lot of questions at him, and he has done a stellar job getting my questions answered.
2 of 2 people found this review helpful.
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Mar 28, 2025
Response from current dealership:
Thank you for sharing your experience! We’re glad to hear that Alvaro has been providing you with the patience and support you deserve. At Autostrade, we take pride in offering a transparent and customer-focused experience. We appreciate the opportunity to earn your business and look forward to helping you finalize the perfect vehicle. If there’s anything else we can do to assist, please don’t hesitate to reach out.

Autostrade Management.
Steven
Dec 3, 2024
We bought a truck from Autostrade last year and I highly recommend them. Although we found another deal this year, I highly recommend them. Faisal is the best!
1 of 1 people found this review helpful.
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Feb 5, 2025
Response from current dealership:
Thank you for sharing your experience with us! We’re grateful for your kind words about Faisal and our team. Your recommendation means the world to us, and we’ll always be here to offer you the best deals in the future!

Autostrade Management.
Nov 29, 2024
This dealership was great very nice and responsive to my questions about car and additional pics.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 3, 2024
Response from current dealership:
Thank you so much for your wonderful review! We truly appreciate your feedback and are so glad to hear that you had a positive experience. Your satisfaction is our top priority, and we're always striving to exceed expectations. If there's anything we can do to have you reconsider changing it to a 5 star review please don't hesitate to let us know! Thanks again, and we look forward to serving you again soon!

Autostrade Management.
Patricia
Nov 18, 2024
Simply great concerned about my vehicle need.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 5, 2025
Response from current dealership:
Thank you for the opportunity to earn your business!

Autostrade Management.
Nov 6, 2024
The dealer salesman was very professional, gave me all the information I needed to make my choice on this vehicle but have not bought anything yet. Doing my research first.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 8, 2024
Response from current dealership:
Thank you for your the opportunity to earn your business, we hope to see you soon!

Autostrade Management.
Oct 30, 2024
Respond was quick
1 of 1 people found this review helpful.
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Nov 4, 2024
Response from current dealership:
Thank you for your feedback, we are committed to getting back with our customers as soon as we get the inquiry. We understand how important it is to provide the information our costumers are seeking right away.
Please reconsider 5 stars.

Thank you,


Autostrade Management.
Art
Oct 16, 2024
Wonderful
1 of 1 people found this review helpful.
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Nov 4, 2024
Response from current dealership:
Thank you for the opportunity to earn your business!

Autostrade Management.
Frank
Sep 9, 2024
I like the Lincoln 2015 mkz....got a $2,000 down payment Excellent customer service
1 of 1 people found this review helpful.
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Monte
Aug 3, 2024
Made a great deal on my car
1 of 1 people found this review helpful.
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Cary
Jul 31, 2024
Great job
1 of 1 people found this review helpful.
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Denise
Jul 22, 2024
Dealership made buying easy, addressed issues I was worried about with vehicle before buying. Pleased with everyone there, overall had great costumer service experience.
2 of 2 people found this review helpful.
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25
Jul 12, 2024
Great customer service
1 of 1 people found this review helpful.
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ray
Jul 11, 2024
good contact
1 of 1 people found this review helpful.
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Jun 24, 2024
Friendly & helpful
1 of 1 people found this review helpful.
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Nick
Jun 1, 2024
Low pressure, great follow up
1 of 1 people found this review helpful.
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Kevin
May 6, 2024
Very nice dealer to work with they directed me with a credit union with a good interests rate ask for gary
2 of 2 people found this review helpful.
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May 4, 2024
Very professional
1 of 1 people found this review helpful.
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Apr 11, 2024
Leo and Gary were very helpful.
1 of 1 people found this review helpful.
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Richard
Mar 21, 2024
Gary worked with my credit union and this was the most pleasant automobile purchase ever. I’ll be back next time I need a vehicle!
2 of 2 people found this review helpful.
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Mar 1, 2024
They were very nice and corporate to help me I have appointment to go test drive the vehicle on the 3rd and the 13th
1 of 1 people found this review helpful.
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Tommy
Feb 19, 2024
Great
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Jan 22, 2024
Best experience. T. J. and crew are great. Got us in and out in short order. Truck was clean, and ready to go and filled with fuel. Coach and TJ are top notch in my book. Go see them.
2 of 2 people found this review helpful.
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Jan 4, 2024
Financing didn’t work out. Auto shade was helpful
1 of 1 people found this review helpful.
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Dec 6, 2023
Called back to discuss auto. Very helpful and fair
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Ira
Oct 6, 2023
Responded several times.
2 of 2 people found this review helpful.
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Aug 14, 2023
Nice reply but no deal.
1 of 1 people found this review helpful.
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Aug 11, 2023
Nice people, definitely have good cars
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May 29, 2023
Good service
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20
May 18, 2023
Good
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Ash
Apr 28, 2023
From start to finish, Kinne Stricklin was top notch! He answered my questions, shot me straight and took care of me. Didn't try and pressure me, was just available to answer my questions and assist me with what I wanted. Once he knew I wanted the truck I got, he did every thing he could to make the process super fast and super easy! Will definitely use Autostrade and Kinne again when I'm looking for a new vehicle.
4 of 4 people found this review helpful.
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Apr 9, 2023
Excellent experience with this dealership and our salesman Les. The car was super lean inside and out. They went above expectations. Would definitely recommend.
1 of 1 people found this review helpful.
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Apr 2, 2023
These guys are awesome, highly recommended.
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Mar 29, 2023
Did not give the details I needed
5 of 5 people found this review helpful.
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Joel
Mar 9, 2023
Super responsive, Alejandro went the extra mile to assist me even though i didn't end up purchasing.
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Nov 6, 2022
Les is very helpful. Although we did not find what we were looking for here their vehicles have not been “white Washed”. They are presented as is.
1 of 1 people found this review helpful.
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20
Oct 30, 2022
Very nice. Just didn't have the right vehicle for me.
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5
Oct 3, 2022
Fast response, very friendly, or pushy
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Sep 18, 2022
Quick response
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20
Sep 11, 2022
Called me regularly
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Sep 4, 2022
Responded promptly and courteously!
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20
Jul 14, 2022
Yes helpful, immediately contacted Me, good follow up
1 of 1 people found this review helpful.
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Jun 22, 2022
Was told truck was very clean when I went to see it it was everything but clean clear coat was Peeling off of paint and smelled really bad it looked like truck has never been cleaned what a waist of time
9 of 9 people found this review helpful.
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Jun 4, 2022
Dealer did a good job following up
1 of 1 people found this review helpful.
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Apr 13, 2022
Initial contact was good and test drive but once we started trying to work with them on the car/price it changed. Was told they’d be in contact but never heard anything after that. Found out it sold through a car gurus email. Not an issue it sold but would have been more professional to let us know.
5 of 5 people found this review helpful.
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Mar 8, 2022
Great customer service and wonderful deals!
1 of 1 people found this review helpful.
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Feb 22, 2022
I highly recommend Autostrade for your next car purchase. Undivided attention, attractive and safe vehicles. Vibrant showroom and waiting areas. If you like cars, I would not look any further. Go to AutosTrade. The S is for savings.
1 of 2 people found this review helpful.
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Feb 14, 2022
great service
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Keith
Feb 12, 2022
Les was incredibly helpful walking me through the sales process and being flexible while I made a final decision. He understood what we were looking for. He was transparent and allowed me to be transparent as well, and we worked together to decide if this vehicle was right for my situation or not with no expectation or pressure. Thank you, Les!
1 of 1 people found this review helpful.
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Kari
Jan 24, 2022
They didn’t even care to ask us anything. Let us test drive without a conversation before or afterwards. No one was around to answer questions. And we went to turn the keys back in and nothing. How was it? Did it suck? How about the ticking we found but didn’t tell you? Please find better workers.
6 of 6 people found this review helpful.
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Feb 4, 2022
Response from current dealership:
We would like to apologize for your experience. We try our best, yet sometimes we fall short. We can't seem to find you in our system .We strive to provide great customer service. once again, we sincerely apologize for your experience
Dec 22, 2021
Great
1 of 1 people found this review helpful.
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George
Dec 16, 2021
Fantastic
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Angel
Nov 15, 2021
Very nice and cute dog
1 of 1 people found this review helpful.
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Sep 26, 2021
Very salesperson and honest
0 of 1 people found this review helpful.
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3D
Jul 25, 2021
Good job
4 of 4 people found this review helpful.
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May 19, 2021
Within a day dealer contacted me. Also asked if I wanted to set up a test drive.
1 of 1 people found this review helpful.
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May 16, 2021
Did not buy this specific car in question, but they were a very straightforward and helpful dealer with a large inventory and information readily available.
1 of 1 people found this review helpful.
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May 12, 2021
Sales guy Les was great but the managers were extremely rude. They messed up twice on the paperwork for the vehicle and called me screaming at me.
9 of 10 people found this review helpful.
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Jeffrey
Apr 4, 2021
The car was in a major accident . Not what I was looking for. Thanks for being honest about this car !
5 of 5 people found this review helpful.
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Ryan
Mar 15, 2021
Great purchase experience, great people to deal with!!! Highly recommend
1 of 3 people found this review helpful.
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Mar 3, 2021
Very clean car and salesman not pushy. Would go there again.
1 of 2 people found this review helpful.
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20
Feb 27, 2021
The gentleman was courteous when letting me know the truck in question was pending purchase.
3 of 3 people found this review helpful.
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Veronica
Feb 7, 2021
Good
0 of 2 people found this review helpful.
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Raynard
Jan 30, 2021
They’re word is their honor. Had issue with vehicle on first day. Problem solved although I bought vehicle “as is”vocaro solved problem without charge. My son bought vehicle a few days later from them
4 of 4 people found this review helpful.
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Jan 8, 2021
nice
0 of 2 people found this review helpful.
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Dec 5, 2020
Nice service
0 of 2 people found this review helpful.
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Nov 18, 2020
Good
0 of 2 people found this review helpful.
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Doug
Nov 5, 2020
Helpful and personable not pushy
0 of 1 people found this review helpful.
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Jeff
Oct 4, 2020
Great
0 of 2 people found this review helpful.
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Jun 22, 2020
This dealership was prepared and friendly
2 of 2 people found this review helpful.
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Jun 16, 2020
Great
1 of 3 people found this review helpful.
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Jun 11, 2020
They are the best....
1 of 3 people found this review helpful.
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Jun 13, 2020
Response from current dealership:
Thank you for taking the time to leave us a great feedback. We truly appreciate it!
Melissa
Jun 3, 2020
They answered in a timely manner
2 of 3 people found this review helpful.
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Jun 13, 2020
Response from current dealership:
Melissa thanks for the great review. We appreciate you taking the time to provide your feedback.
20
May 30, 2020
Fast and easy communication.
2 of 3 people found this review helpful.
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Jun 13, 2020
Response from current dealership:
Thank you so much for taking the time to share your positive experience with us.
May 20, 2020
Horrible drove 2hrs only to be told vehicle just sold . Other vehicles not up to par for price.
7 of 7 people found this review helpful.
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May 19, 2020
respond really quick
1 of 1 people found this review helpful.
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Jun 13, 2020
Response from current dealership:
Hi - thanks for the great review. We appreciate you taking the time to provide your feedback.
May 17, 2020
Salesman and dealership was nice. There were couple issues with the car so we couldn’t agree on the price, but overall the experience was good.
4 of 4 people found this review helpful.
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Jun 13, 2020
Response from current dealership:
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.
May 5, 2020
They replied properly and they let me know when I am ready, give them call and I am very thankful.
Is this review helpful? Yes | No
Jun 13, 2020
Response from current dealership:
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service.
May 1, 2020
Amazing dealership
1 of 1 people found this review helpful.
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May 7, 2020
Response from current dealership:
Hannah thanks for the great review. We appreciate you taking the time to provide your feedback.
Apr 21, 2020
Service was outstanding. Called in and they had vehicle ready for me to test drive. Very friendly atmosphere. Thumbs up
1 of 1 people found this review helpful.
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May 7, 2020
Response from current dealership:
Thank you for taking the time to leave us a feedback we truly appreciate it. We are so happy you had a good experience at our dealer!
Apr 16, 2020
Very good
2 of 2 people found this review helpful.
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May 7, 2020
Response from current dealership:
Thanks for the kind review. It always makes our day to know we were able to deliver a 5-star experience to a customer.
ROBERT
Mar 9, 2020
easy to get to and has friendly sales personnel. Didn't have exactly what I was looking for, but no pressure sales was nice and I'll wait to see if they get a vehicle I want in the near future.
1 of 1 people found this review helpful.
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Mar 19, 2020
Response from current dealership:
Robert, thank you so much for taking the time to share your positive experience with us.
Feb 2, 2020
Everybody at the dealership were nice. I highly recommend them .
1 of 2 people found this review helpful.
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Feb 6, 2020
Response from current dealership:
We really appreciate the nice words! Thank you so much for your purchase. It’s been a pleasure doing business with you.
Jody
Jan 13, 2020
Dealer responded in a timely manner. They were not willing to negotiate pricing as they said the pricing listed was an internet special. Nonetheless they were professional and said not to hesitate if I had any more questions or other interests.
1 of 1 people found this review helpful.
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Feb 6, 2020
Response from current dealership:
Jody, thank you so much for taking the time to share your positive experience with us.
Jan 5, 2020
My experience was good. Sales person Fival big help with getting info to my credir union. I purchased the car i was interested in.
2 of 2 people found this review helpful.
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Jan 16, 2020
Response from current dealership:

Response from the ownera month ago
I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience at Autostrade.
Kevin
Jan 3, 2020
Was a good experience. They were great to talk with and interact with. Great folks.
0 of 1 people found this review helpful.
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Jan 16, 2020
Response from current dealership:
Kevin, thank you so much for taking the time to share your positive experience with us.
Nov 22, 2019
Excellent customer service
0 of 1 people found this review helpful.
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Dec 17, 2019
Response from current dealership:
We are so happy to hear that you had a good experience with us! We truly appreciate your 5 star rating!
Nov 20, 2019
Good
0 of 1 people found this review helpful.
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Dec 17, 2019
Response from current dealership:
Hi - thanks for the great review. We appreciate you taking the time to provide your feedback.
Shameca
Nov 18, 2019
Awesome People/Nice Car..Thx
0 of 1 people found this review helpful.
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Nov 19, 2019
Response from current dealership:
Thank you so much Ms. Shameca for taking the time to leave us a wonderful feedback! we hope your enjoying your Dodge Durango!
Kairi
Nov 7, 2019
My whole experience at Autostrade was amazing from the time I requested info on the car to me purchasing my new Scion FR-S. They really treat you more like family than just another person buying a car. The whole process for me was quick especially since I had my own financing. I test drove the car and fell in love. Everything was exactly as they described which is always a worry for me when purchasing a used car. If you want honesty I highly recommend you purchase your next vehicle from them.
1 of 1 people found this review helpful.
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Nov 19, 2019
Response from current dealership:
Kairi, thank you for the awesome review. It makes our day knowing your car purchasing experience was excellent. We appreciate you choosing us as your dealership. Enjoy your new ride!
Mark
Nov 5, 2019
Was a good experience, but I went with another truck elsewhere
1 of 1 people found this review helpful.
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Nov 19, 2019
Response from current dealership:
Mark, thank you so much for taking the time to share your positive experience with us.
Oct 21, 2019
Excellent experience, super friendly!
0 of 1 people found this review helpful.
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Nov 19, 2019
Response from current dealership:
Thanks for the excellent review!
Sep 29, 2019
Good experience
0 of 1 people found this review helpful.
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LaGladys
Aug 21, 2019
Great customer service
0 of 1 people found this review helpful.
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Aug 15, 2019
Nice people car just wasn't what i wanted
1 of 2 people found this review helpful.
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Ben
Jul 9, 2019
good service , good prices.
1 of 2 people found this review helpful.
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Daniel
Jun 21, 2019
Great people, you cannot be treated any better at any other place, very knowledgeable personnel.
2 of 2 people found this review helpful.
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Christopher
Jun 11, 2019
This dealer is great,drove (2) hours TO SEE A 2004 Taurus. The staff is great allowing me to check, test drive any vehicle on lot.They never bothered me,pressured me in anyway,they entertained my two young boys so i could look over vehicles at my own pace,prices are very very fair so don't expect a big discount!!! The cars and trucks are priced on low side of kbb value already!!! Purchased a 2010 ford focus se In excellent condition with 72,000 miles for $5400.00 out the door, drove home 2 hours-125 miles and car drove like a drsam!!! They even told if i had any problems just call and they would do what they could to make it right!!! Great people the whole staff, friendly,polite and respectful they make you feel like you've known them forever,Great Deal,Great Car,Great People!!! Buy your car from them and you won't sorry.
4 of 4 people found this review helpful.
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Jun 11, 2019
They were responsive helpful.
0 of 1 people found this review helpful.
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Bill
Jun 1, 2019
Trade Lane Motors returned all my inquiries concerning a vehicle I was interested in. This dealer Rates a 5***** from me. I will be back to look the next time I look for a vehicle. -Bill-
1 of 1 people found this review helpful.
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Jun 4, 2019
Response from current dealership:
Hello Mr. Bill, thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and we will be more then happy to assist you in finding the right vehicle.
Victor
May 4, 2019
The dealer was nice but we didn't go any forward with the vehicle.
2 of 2 people found this review helpful.
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Apr 18, 2019
Great service and friendly cooperative staff. Highly recommend
1 of 1 people found this review helpful.
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Jun 4, 2019
Response from current dealership:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience.
Apr 2, 2019
Went to go check out a car they had upon arriving I told them which car I was interested in.. the guy went to get the car and when I tell you the car looked nothing as advertised I’m serious. Car was dirty inside and out and even had a dent that wasn’t in the pictures online. When I asked for the CarFax it looked fishy. For example they had the car inspected on x date.. it passed.. but they inspected it again the next day.. why would you inspect the car twice when it already passed prior. Also all the inspections were all in Katy TX.. but the dealer is in Houston TX. The test drive did not feel like 83-84k miles. More like 160k miles.. Stay away from these guys.. they weren’t even willing to negotiate the price after I pointed out everything.
12 of 12 people found this review helpful.
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Apr 16, 2019
Response from current dealership:
Thanks for stopping by to check out our lineup. As a family-owned used car dealership, we appreciate
all customer feedback and take complaints very seriously. Pollen season makes it tricky to keep our cars sparkling for our valued customers. Our expert car hygeniests work a dilligent schedule to thoroughly clean each car for show inside and out. Give us a heads-up next time and we'll prepare the car of your dreams to a glistening shine. We believe in 100% transparency, so I urge you to check out picture #22 for the car you drove to find the aforementioned cosmetic issue. We post a lot of pict
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Mar 18, 2019
The Reply From Dealer Was Quick, And The Car Is Ready For A Test Drive.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 16, 2019
Response from current dealership:
Thank you so much for taking the time to share your positive experience with us.
Sollie
Feb 28, 2019
Quick response
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 13, 2019
trade lane motors is a great dealership, contacted me right away, car was in a great condition, very friendly and helpful. would definitely recommend to others :)
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 15, 2019
Response from current dealership:
Michelle, we are very happy to hear that our team provided you with a great car buying experience. Thanks for the 5-star review. We truly appreciate your business!
Feb 11, 2019
I bought this car! The process was smooth and easy!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 15, 2019
Response from current dealership:
Thanks for the amazing review ! We are so glad our team was able to help you out!
Feb 9, 2019
Very courteous and informative. I would definitely do business with them again. Pleasant and professional and Lora was great to deal with. I would highly recommend them to my friends and family
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 15, 2019
Response from current dealership:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Feb 4, 2019
Response was immediately
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 4, 2019
They responded right away and were very polite during our exchange.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 15, 2019
Response from current dealership:
Hi - thanks for the great review. We appreciate you taking the time to provide your feedback.
Erin
Feb 3, 2019
Lori was very helpful with my inquiry about a GMC truck that they were selling.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 15, 2019
Response from current dealership:
Thanks for the excellent review Erin!
Jan 29, 2019
They are very attentive to your needs and helpful answers all questions
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 30, 2019
Response from current dealership:
We went through our records, and checked with management and employees, we couldn't find a record of you purchasing a vehicle from us. We found a lead from you back in November on a vehicle that was sold to someone else. We emailed you to get clarification on the misunderstanding , but we never got a reply from you. It seems that this review was meant for another dealer. We contacted Car Gurus and they advised us to reply to the review so they can start a process of removal. Please check your records and post your review to the correct dealership.
Andres
Jan 25, 2019
They got in contact very soon!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 24, 2019
Very Responsive I hope they found a great buyer
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 16, 2019
Response from current dealership:
Thank you so much for taking the time to leave us a 5 star feedback we truly appreciate it!
Jan 15, 2019
He was available and proactive.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Patricia
Jan 14, 2019
Very fast reply, Lora is very friendly. Great customer service. If needed in the future would definitely shop here again.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 15, 2019
Response from current dealership:
We appreciate you taking the time to leave this great review. :) Thank you for the kind words and the 5-stars mean everything to us!
Dec 17, 2018
Very prompt response from Lora answering my questions
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Ramiro
Dec 9, 2018
They have good customer services
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 17, 2018
Response from current dealership:
Ramiro, thank you for your great review! We always encourage our employees to go above and beyond for our customers.
Nov 25, 2018
Very professional
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Nov 16, 2018
They answered me right away with all the questions I had about the car.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 17, 2018
Response from current dealership:
Thank you for taking the time to leave us a great feedback. We truly appreciate it!
Nov 14, 2018
Excellent . I had a great time talking with the dealer. He was very helpful as to what I needed in the Car and my Pricing rang. Thanks
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 7, 2018
The vehicle was exactly as described and after contacting them I made multiple phone calls and traded multiple emails - Everyone was extremely knowledgeable and helpful and courteous. This was an excellent buying experience and I got a GREAT deal on an awesome car! Highly recommend!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 17, 2018
Response from current dealership:
Thank you so much for taking the time to share your positive experience with us.
Max
Oct 24, 2018
My experience with Jad at Trade Lane Motors was very good. We purchased a vehicle about 1 week ago so far so good. Very professional I would recommend this used car dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 17, 2018
Response from current dealership:
We appreciate your feedback. We make it a daily goal to exceed our valued customer's expectations.
David
Oct 22, 2018
Fast responses! Kindly at the place!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 15, 2019
Response from current dealership:
Thank you for taking the time to leave us a great feedback. We truly appreciate it!
Sep 28, 2018
Quick response, very knowledgeable and very helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2018
Response from current dealership:
We appreciate you taking the time to leave this great review. :) Thank you for the kind words and the 5-stars mean everything to us!
Karl
Sep 27, 2018
Trade Lane responded quickly n was very helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2018
Response from current dealership:
Karl, thanks for the great review. We're always grateful to see valued customers give us feedback that confirms our efforts are paying off.
Myron
Sep 25, 2018
Great experience. No pressure, no haggling. Best car buying experience I have ever had. Stopped by to look at a BMW and purchased a fully loaded Enclave the same day. Excellent staff very attentive.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2018
Response from current dealership:
Myron, thank you for your fantastic review! We always encourage our employees to go above and beyond for our customers, and we’re happy that our staff did just that. We appreciate your business
Sep 3, 2018
Good
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2018
Response from current dealership:
Thanks for the kind review. It always makes our day to know we were able to deliver a 5-star experience to a customer.
Aug 28, 2018
They contacted me after I sent my inquiry
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 10, 2018
Response from current dealership:
Thanks for this awesome 5-star review! We're always grateful to see valued customers give us feedback that confirms our efforts are paying off.
Steph
Aug 19, 2018
Replied to me immediately when looking for a truck without hounding me. Truck was priced fairly,
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 7, 2018
Response from current dealership:
Steph, thanks for taking the time to share your positive experience with us.
Aug 15, 2018
This dealer was responsive. However, I went to look at another vehicle before setting up an appointment for this one and I purchased that one instead. Thank you
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2018
Response from current dealership:
Thank you for taking the time to leave us a feedback we truly appreciate it.
Jun 24, 2018
Nice people, very clean cars.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 29, 2018
Response from current dealership:
Thank you Ms. Amanda we are so happy to hear your satisfied with our service and our vehicles.
Raul
Jun 14, 2018
Good experience
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 29, 2018
Response from current dealership:
Thank you for taking the time to leave us a feedback we truly appreciate it. We are so happy you had a good experience at our dealer!
Jonathan
Jun 7, 2018
Very good car
Is this review helpful? Yes | No
Jun 29, 2018
Response from current dealership:
Thank you so much for taking the time to leave us a 5 star feedback we truly appreciate it!
Jun 7, 2018
Immediate reply.
Is this review helpful? Yes | No
Jun 29, 2018
Response from current dealership:
We appreciate your feedback. We make it a daily goal to exceed our valued customer's expectations.
Jeff
Jun 4, 2018
They responded right away. I’ve gone back with a few questions re the car and again I expect a quick reply. Hoping we can put together a deal.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 8, 2018
Response from current dealership:
Mr. Jeff, thanks for taking the time to share your positive experience with us. We are here to help you find exactly what your looking for!
May 23, 2018
The people were nice and friendly. Very helpful and knowledgeable. I called ahead of time and they had the vehicle waiting for me. I would be willing to recommend them to friends and family. Only down side is they do not finance there, but other than that great place.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Sep 10, 2018
Response from current dealership:
Thank you for taking the time to leave us a great feedback. We truly appreciate your business!
jacqueline
May 22, 2018
Lora responded to my initial call and every call there after.I did buy the 2008 Ford Escape and Alex was open to address a couple of my concerns.Trade Lane Motors have a large inventory of very nice fair priced cars ,trucks, vans and suv's .I found Trade Lane Motors on the internet while searching for a 2008 Food Escape .In other words I was not looking for them and had never heard of them.Their superb customer service and integrity will surly have you encourage your friends and family to pay them a visit ,They offer a one of a kind auto buying experience ,I have purchased many cars but never have I been told "I want you to be happy" . I plan to buy from them again. Jackie
Is this review helpful? Yes | No
Jun 8, 2018
Response from current dealership:
Ms. Jacque, thank you for your fantastic review! It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Trade Lane Motors. We really appreciate your business and we look forward to working with you again in the future!
Ewanshia
May 10, 2018
I got car from this place it worked out great... I will come back next time.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
May 13, 2018
Response from current dealership:
Thank you so much for taking the time to leave us a 5 star feedback we truly appreciate it! We would love to do business with you again!
May 9, 2018
Great!! Nice and a fast reply .
4 of 4 people found this review helpful.
Is this helpful? Yes | No
May 13, 2018
Response from current dealership:
Thank you for taking the time to leave us a great feedback. We truly appreciate your business!  
May 8, 2018
Nice customer service, just wish they offered financing.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 29, 2018
Response from current dealership:
Thank you for taking the time to leave us a great feedback. We truly appreciate it!
Bill
May 5, 2018
Great vehicles, professional customer service and excellent prices. I purchased a 2005 Ford F-150 and was very pleased with my purchase. I highly recommend Trade Lane Motors. Ask for Lora.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
May 13, 2018
Response from current dealership:
Thank you so much for the outstanding feedback Mr. Bill, we are so happy to hear your enjoying you F-150!
Donny
Apr 17, 2018
Helpful and honest. Great customer service from Lora. Recommended.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Apr 19, 2018
Response from current dealership:
Thank you so much Mr. Donny, we truly appreciate your business. We hope your enjoying your Honda Ridgeline!
Apr 12, 2018
Very Helpful. Seems like a well run lot. Good for the folks looking for high mileage deals.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 19, 2018
Response from current dealership:
Thank you for taking the time to leave us a great feedback. We hope we can do business in the future!
Apr 12, 2018
I made a deal with them and got the car I wanted at a fair price. They were friendly and cooperative. They did the few minor repairs I requested before I purchased. I'm happy
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Apr 19, 2018
Response from current dealership:
Thank you Ms. Theresa for taking the time to leave us a feedback. We are so happy to hear that your satisfied with our service!
Apr 11, 2018
Was responsive
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2018
Response from current dealership:
Thank you for taking the time to leave us a feedback. We are so happy to hear that your satisfied with our service!
Apr 10, 2018
Very helpful in showing all options for our needs, including trucks that weren't ready to list yet. Great selection to choose from! Have visited multiple times and Lora has remembered us without any pressure.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 11, 2018
Response from current dealership:
Ms. Teri, thanks for the 5-star review. We're always grateful to see valued customers give us feedback that confirms our efforts are paying off. We look forward to your next visit!
Johanna
Apr 9, 2018
Claudio is Awesome he was respectful and gave me a great deal I will recommend anyone to him for a vehicle !
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Robert
Apr 1, 2018
Awesome experience with great price!! Thanks Lori and the rest of the team!!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 11, 2018
Response from current dealership:
Mr. Robert, first and foremost, let us say how much we appreciate your business. We want our customers to have nothing but 5-star experiences each and every time they visit.
Mar 27, 2018
Fast respond
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 29, 2018
Response from current dealership:
Thank you so much for taking the time to leave us a 5 star feedback we truly appreciate it!
Scott Streby
Mar 21, 2018
Beyond expectations, excellent service
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 29, 2018
Response from current dealership:
Thank you so much Mr. Scott, we are so happy to hear your satisfied with our service. We hope your son is enjoying his F-150!
Yvette
Mar 15, 2018
Such a great place! Nice and clean cars. The people could not have been nicer or more helpful!!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 22, 2018
Response from current dealership:
Thank you so much Ms. Yvette for take taking the time to leave us a wonderful review. We are so happy to hear that your happy with our service and we hope to continue doing business in the future!
Horacio
Mar 12, 2018
I talked to a very nice lady she gave me an appointment to go check out this truck. Unfortunately I couldn't make it .because i was busy.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 16, 2018
Response from current dealership:
Thank you for taking the time to leave us a feedback! We will be happy to help you find the right vehicle.
Mar 8, 2018
was annoyed, i was on my way to review vehicle, got lost and called them. they said sorry, car was just sold. i drove over 1 hour to see it.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 12, 2018
Response from current dealership:
Hello Ms. Teresa, we apologize about the inconvenience. Our policy at Trade Lane Motors is first come first served, we are unable to hold a vehicle without a deposit. Please let us know if there is anything we can assist you with finding the right vehicle.  
Mar 6, 2018
Omg... I love my car! The experience was easy and less time consuming than any car sale ive ever experienced. The owner was nice, professional and extremely thourogh. Also extremely trustworthy which is hard to find these days. I would recommend everyone and anyone looking for a car to try them!!!!!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 16, 2018
Response from current dealership:
Thank you so much for your outstanding review, Ms. Ericka! We are so happy to hear that you had a great experience at our dealership. Thank you for your business!
James
Mar 2, 2018
Quick response.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 6, 2018
Response from current dealership:
Mr. James, thank you for taking the time to leave us a feedback we truly appreciate it.
Chris
Feb 24, 2018
They were friendly and a family business. They didn’t try to push anything on me and even negotiated an already reduced price. I ended up buying a truck that I am very pleased with.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Mar 6, 2018
Response from current dealership:
Chris, thanks for sharing your review! We're glad to hear that you had such a good experience with us and enjoying your Dodge Ram. We appreciate your business
Feb 22, 2018
I like these guys. No frills. Rock bottom prices. They present cars as they got them, not detailed to the point where you can't see the good and the bad. I personally like that. Armorall can mask a lot of defects.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 25, 2018
Response from current dealership:
Mr. David, what a great review! We want you to feel just like this each and every time you visit. We take a lot of pride in the inventory we put out there, so we're really glad that you recognized it.
Garren
Feb 15, 2018
Very friendly no haggle process. They get you in and out quickly. Would definitely recomend.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
May 13, 2018
Response from current dealership:
We appreciate your feedback. We make it a daily goal to exceed our valued customer's expectations.
Barbara
Feb 4, 2018
They called and then followed up with a call from another person. They didn't have exactly what I wanted and they were three hours away so I did not go see anything they had.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 2, 2018
Great experience! Much better than the big dealerships. Will deal with again!
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 6, 2018
Response from current dealership:
Thank you so much for your outstanding review, Mr. Gregory! We are so happy to hear that you had a great experience at our dealership. Thank you for your business!
Jan 10, 2018
Very professional, great value
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Jan 16, 2018
Response from current dealership:
Thank you so much Mr. Frank for the five star feedback. We are very happy that you are happy with your purchase and we hope we can do more business in the future. Enjoy your Chrysler!
Dec 29, 2017
Great. Replies were quick and information was given for all my questions regarding the vehicle!
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 5, 2018
Response from current dealership:
Thank you for taking the time to leave us a feedback, our customers are our number one priority at Trade Lane Motors.
Brooke
Dec 28, 2017
Very quick responses, very friendly service.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 6, 2018
Response from current dealership:
Ms. Brooks, thank you for taking the time to leave us a feedback we truly appreciate it.
Dec 16, 2017
Great experience in use car dealership. Very politely deal's with you and his sale makes more comfortable to you.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you for taking the time to leave us feedback. We hope you were completely satisfied with our services. Thank you Trade Lane Motors is here for anything you need in the future.
Roger
Nov 26, 2017
Mark was excellent, very accommodating.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 6, 2017
Response from current dealership:
Mr. Roger, we appreciate your feedback. We make it a daily goal to exceed our valued customer's expectations.
Nov 20, 2017
Very fast response and still is looking for a truck for me
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 6, 2017
Response from current dealership:
Thank you so much for taking the time to leave us a feedback. We are here to help our customers find the right vehicles and we hope we can find you the right truck soon.
Nov 14, 2017
Easy in and out. Friendly staff and reasonable pricing. Would buy here again.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you Mr. David for the 5 star feedback we appreciate your business . We are so happy your enjoying the jeep.
Nov 14, 2017
He was very helpful but it was a cash only lot.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Mar 29, 2018
Response from current dealership:
Thank you Mr. Dawn for the feedback, we hope to do business In the near future!
Joe
Nov 13, 2017
Very responsive. Good communication.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2017
Response from current dealership:
Thank you Mr. Joe, our customers are our number one priority at Trade Lane Motors.
Joie
Nov 11, 2017
Respectful and helpful—customer service, not sales. Buying a car was painless and I would absolutely buy from Lora again!
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Nov 14, 2017
Response from current dealership:
Joie, we truly appreciate your feedback. Customer service is our first priority at Trade Lane Motors.
Oct 27, 2017
Highly informative
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Nov 8, 2017
Response from current dealership:
Thank you for taking the time to leave us a great feedback. We truly appreciate your business!  
gul
Oct 26, 2017
Friendly people
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Oct 26, 2017
Response from current dealership:
Thank you for taking the time to leave us feedback. We hope you were completely satisfied with our services. Thank you!
Beatrice
Oct 23, 2017
Best deal
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Oct 26, 2017
Response from current dealership:
Beatrice, thank you for taking the time to leave us a great feedback. We truly appreciate your business!  
Oct 21, 2017
I didn't end up buying the Accord, but I DID buy an '07 Ford Edge they also had listed on Car Gurus. Trade Lane was a pleasure to do business with. Lora was responsive and helpful and made the buying process fast and easy. I'm very pleased with my Ford Edge. I'd recommend Trade Lane to anyone looking for a great pre-owned car!
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Oct 26, 2017
Response from current dealership:
We appreciate the outstanding feedback, Melissa! We couldn't be happier to hear that Lora and Trade Lane Motors team made you visit fantastic and we can't thank you enough for giving us the chance to earn your business. We wish you all the best and hope to work with you again in the future!
Oct 9, 2017
Very impressed with this dealership. They contacted me quickly, were very friendly and no pressured sales tactics. They allowed me to test drive alone without anything required and did not ask for my contact info to hound me like many do. Their vehicles are beautiful and well taken care of and they even allow you to have them checked out by a mechanic before purchase! I will always keep them in mind when buying a used car or truck.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Oct 9, 2017
Response from current dealership:
Laura, we appreciate your 5-star review. We make it a daily goal to exceed our valued customer's expectations. We're proud to see that it was mission accomplished with you. We're honored to have earned your business, and look forward to providing this same experience for you for years to come. Thank you! We can assure you that the entire team appreciates your kind words.
Britany
Oct 7, 2017
It was good
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 9, 2017
Response from current dealership:
Thank you for taking the time to leave us feedback, Britany . We hope you were completely satisfied with our services. Thank you
Fred
Oct 2, 2017
Always on time , I am happy with ford Edge I purchase .
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 5, 2017
Response from current dealership:
Fred, thanks for sharing your review! We're glad to hear that you had such a good experience with us and enjoying your Edge. We appreciate your business
Sep 9, 2017
Lora and the staff at Trade Lane Motors were very helpful, well organized and friendly. They had a good range of cars and I am happy with the value of our purchase.
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Sep 21, 2017
Response from current dealership:
Thank you for taking the time to leave us feedback . We hope you were completely satisfied with our services. Thank you
Sep 7, 2017
Drove 40+ miles to look at a vehicle. I was told it was in good condition, with minor damage. When I got there, the roof was dripping from water damage from the sunroof. It had leaked into the radio, damaging it. It was not worth the drive and would not recommend.
10 of 16 people found this review helpful.
Is this helpful? Yes | No
Mar 28, 2018
Response from current dealership:
We are sorry to hear that, car was inspected after your review, there were no leaks in the sunroof, look like one of the windows was left little open and it rained , car is fine and the radio is working just fine .
Michelle
Sep 7, 2017
Rob was the only person to respond to my inquiry in CarGurus. I was looking for a car for my mom. He was able to work with her to get something she could afford. He made sure she had new brakes and new tires. He went the extra mile to be thorough in explaining everything to her as we went through paperwork. I felt like we got a fair, honest deal. Rob was easy to work with and just made it a painless process!
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Nov 8, 2017
Response from current dealership:
Thank you so much for your outstanding review, Michelle! We are so happy to hear that you had a great experience at our dealership. Thank you for your business!
Aug 27, 2017
One of the best experience we ever had, with this dealership, so good we purchased two vehicles. Pleasant personalities, and great patience, I highly recommend this dealership, I know you would be satisfied, they even call you the following day to see how your new purchase is doing.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Sep 21, 2017
Response from current dealership:
Moore, we appreciate your 5-star review. We make it a dailey goal to exceed our valued customer's. It always makes our day to know we were able to deliver a strong experience to a customer.
Aug 22, 2017
Yes I but it. From the beginning was a nice experience. So far so good
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 9, 2017
Response from current dealership:
We are happy you had such a positive experience with us! We hope you'll consider us again in the future!
5
Aug 15, 2017
they contacted me the next day , and they send me the car fax report for the car they seem to be good to do business with them .
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Oct 9, 2017
Response from current dealership:
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value
Axel
Aug 13, 2017
I was there and they treated me very nice. They were very attentive and dilligent. I drove the car and everything is fine with the car. I just decided to wait for a latter model. I recommend this dealership to everyone.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Sep 9, 2017
Response from current dealership:
Thank you so much for your outstanding review Axel! We are so happy to hear that you had a great experience at our dealership.
Roy
Aug 2, 2017
I purchased a car 3 weeks ago. The service was great. I was impressed with the overall experience at the dealership. So far no issues with the car. All questions were answered and the process went smooth. I test drove the vehicle on a Friday and purchased it the following Wednesday. I would definitely recommend this dealership to others.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Aug 8, 2017
Response from current dealership:
Thank you so much for your great review, Roy! We are so happy that you had such a wonderful car buying experience with us. We really appreciate your business and we hope you are loving your car.
Jul 30, 2017
Excellent help and very friendly. I ended up buying the truck and enjoy it. The whole process was easy, and the prices are good as well. I will suggest them to anyone asking to buy a vehicle.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Aug 8, 2017
Response from current dealership:
Thank you so much for your outstanding review! We are so happy to hear that you had a great experience at our dealership. Thank you for your business!
Jul 29, 2017
Great experience. Every question and concern we had was answered promptly. We ended up purchasing the vehicle and the process could not have been better. Will recommend to friends and family.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Aug 8, 2017
Response from current dealership:
Thank you for the review and recommendation. Our team truly appreciated your business and we can't thank you enough for the kind words.
Joe
Jul 25, 2017
Great response
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Jul 26, 2017
Response from current dealership:
Thank you for taking the time to leave us feedback Joe. We hope you were completely satisfied with our services. Thank you!
Joe
Jul 12, 2017
Excellent service
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Jul 19, 2017
Response from current dealership:
Thanks for the excellent rating and feedback, Joe. We strive to provide excellent service to our customers at Trade Lane Motors, Inc.
Leon
Jul 8, 2017
Good.....
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jul 19, 2017
Response from current dealership:
Leon, thank you for taking the time to leave us a great feedback. We truly appreciate your business!  
Jul 5, 2017
Very good
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Jul 19, 2017
Response from current dealership:
Thank you so much for taking the time to leave us a great feedback. We truly appreciate your business!
GURHAN
Jul 4, 2017
Perfect customer service, perfect dealer. They responded instantly and vehicle as described.
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Jul 19, 2017
Response from current dealership:
Gurhan, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review,We're happy we could meet your expectations!
Edd
Jul 2, 2017
Great service wonderful people and very honest
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Jul 19, 2017
Response from current dealership:
Edd, reviews like this give us motivation and help us ensure we provide high-quality care to our customers. Thank you for taking the time to leave us this wonderful feedback, we truly appreciate your business!
Kris
Jun 23, 2017
Excellent customer focus, good follow up. The owner is a 5 star business man.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Jun 28, 2017
Response from current dealership:
Kris- we appreciate your kind words and awesome rating. Reviews like yours remind us of why we love what we do.
Robert
Jun 13, 2017
Sales lady was very helpful to answer questions. Purchase was fair and purchase was easy. No pressure to buy and pricing was right.
9 of 10 people found this review helpful.
Is this helpful? Yes | No
Jun 28, 2017
Response from current dealership:
We appreciate the feedback! We love hearing from our customers and are glad to hear that you were satisfied with your experience.
Lisa
Jun 11, 2017
Very nice to work with. Car was more used than we wanted.
8 of 9 people found this review helpful.
Is this helpful? Yes | No
Jun 12, 2017
Response from current dealership:
Thank you for the kind words, it was our pleasure working with you Lisa. Thank you again for taking the time to leave us a review. We hope we can serve you in the near future!
Jun 1, 2017
Wasn't overly impressed...truck was rather beaten up for the price. Looked like rear differential had an oil leak, and there was visible transmission fluid on the transmission oil pan. Windshield was heavily pock marked
15 of 21 people found this review helpful.
Is this helpful? Yes | No
Jun 11, 2017
Response from current dealership:
Iam so sorry to hear about your unfortunate experience. Even though we couldn’t find the vehicle you mentioned in our inventory, we are working with CarGurus to review the feedback, it might be to the wrong dealer. We tried to contact you via email, but no response. All our vehicles go through a thorough mechanical check, and we do our best to take pictures to point scratches, dents, and cracked windshield.
Michelle
Apr 29, 2017
Very pleased. ! Bought the car the same day !
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Jun 6, 2017
Response from current dealership:
Thank you for the awesome rating and kind words! We appreciate your business and certainly look forward to your next visit! We hope you're enjoying your vehicle.
Edgar
Apr 22, 2017
Thank you Johnny for helping my wife and I get the jeep we wanted! You were very professional and we really appreciate the great service you provided to us!!
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Jun 6, 2017
Response from current dealership:
Thank you for the kind words, It was our pleasure working with you and your wife. We appreciate your loyalty! We strive to give you the best in customer service and we look forward to serving you again soon! Thank you again for choosing Trade Lane Motors!
5
M
Apr 14, 2017
Fast response. Scheduled a test drive the same day.
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Jun 6, 2017
Response from current dealership:
We are so happy to hear that you had a quick and easy experience! Thank you for the kind words and excellent rating. We look forward to serving you again.
Rodrick
Apr 12, 2017
Great friendly people, great service
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Jun 6, 2017
Response from current dealership:
Thank you for the kind words and wonderful review! We are very happy to provide you with a quality car buying experience. We look forward to serving you again.
Apr 8, 2017
Responded quickly
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Mar 24, 2017
They answered quick and gave me all details that I wanted to know
8 of 9 people found this review helpful.
Is this helpful? Yes | No
Mar 31, 2017
Response from current dealership:
We are very glad we were able to answer your questions in a timely manner and they answers were satisfactory. Thank you very much for taking the time to leave us a review.
Mar 22, 2017
I contacted this dealer about the 2012 Focus. We drove down a few days later to look at it and it was still there. It was exactly as described. A man named Gaze greeted us as soon as we stepped out of the car. He showed us what else he had in our price range. We ended up buying the Focus the next day. This was a great experience. Gaze was very helpful and our daughter loves her car!! I would definitely recommend this dealer to others!
11 of 12 people found this review helpful.
Is this helpful? Yes | No
Mar 27, 2017
Response from current dealership:
Thank you guys so much for giving us a chance. Also for taking the time to leave this review. We try really hard to describe our vehicles the best possible way and I'm glad I was able to describe this vehicle in a way you guys were satisfied. I'm so happy your daughter loved her car and I hope we will see you guys for yall's next vehicle! Also if in the are stop by to say Hello!
Mar 16, 2017
Good
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Mar 24, 2017
Response from current dealership:
Thank you for taking the time to leave us feedback. We hope you were completely satisfied with our services. Thank you!
Mar 13, 2017
He responded within a few hours, I would have bought the car, but the car was being sold as is. I would recommend this dealership to anyone... they are honest and straightforward
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Mar 17, 2017
Response from current dealership:
Thank you very much Aime for you kind words. We always keep our inventory moving and get different vehicles daily. Please keep us in mind and we hope you give us a chance in the future.
Mar 9, 2017
Very friendly car salesman. Never felt pressured to buy anything. I didn't end up buying the car because it was a little over my budget and the price wasn't as negotiable as I'd like, but overall very nice people and decent cars.
8 of 9 people found this review helpful.
Is this helpful? Yes | No
Mar 17, 2017
Response from current dealership:
Thank you very much Fatima for your kind words. We try very hard to make all of our customers feel at home and at ease. We really hope you can give us a chance in the  future.
Bill
Jan 11, 2017
Dealer got back to me in a timely manner.
12 of 13 people found this review helpful.
Is this helpful? Yes | No
Jan 13, 2017
Response from current dealership:
We appreciate your kind words and Thank You for taking the time to leave us a review.
Mark
Dec 1, 2016
I didn't buy a vehicle from them but they responded promptly and clearly.
10 of 12 people found this review helpful.
Is this helpful? Yes | No
Jan 13, 2017
Response from current dealership:
Thank you very much Mark for taking the time to leave us a review.
Jorge
Nov 17, 2016
Good Persons
7 of 12 people found this review helpful.
Is this helpful? Yes | No
Nov 21, 2016
Response from current dealership:
Thank You Mr. Jorge for taking the time to leave us a review. We appreciate your kind words!
Michael
Oct 28, 2016
Answered the questions satisfactorily
6 of 9 people found this review helpful.
Is this helpful? Yes | No
Nov 1, 2016
Response from current dealership:
Thank You for taking the time to leave us a review. We are glad we answered your questions satisfactorily and hopefully we can see you soon!
Ramon
Sep 24, 2016
Quick response. They are helpful and honest, and treat you with respect. Showed me the Carfax history and unfortunately not what I was looking for.
14 of 16 people found this review helpful.
Is this helpful? Yes | No
Oct 3, 2016
Response from current dealership:
Thank you for taking the time to leave us a review. We are glad to hear we were helpful and we hope you can give us another chance in the future.
Charlie
Sep 17, 2016
Excellent service
7 of 9 people found this review helpful.
Is this helpful? Yes | No
Oct 3, 2016
Response from current dealership:
Thank you very much for your kind words and for taking the time to leave us a review.
Sep 16, 2016
Trade Lane Motors was professional and transparent. Really enjoyed working with these guys. Great vehicles and great pricing!
7 of 9 people found this review helpful.
Is this helpful? Yes | No
Oct 3, 2016
Response from current dealership:
Thank you so much for your kind review. We are very happy that we were able to help you and looking forward to help you in the future!
Ross
Aug 22, 2016
very pleasant purchase. large inventory and price range to choose from. owner in store when i purchased and answered any question i asked. ended up purchasing a very clean, well running blue 2005 focus. thanks trade lane!
10 of 11 people found this review helpful.
Is this helpful? Yes | No
Aug 25, 2016
Response from current dealership:
Thank you so much for your kind words. It was our pleasure to help you find a good vehicle and are very glad you are happy with your purchase. Thank you again for taking the time to leave us this review. We hope we can serve you again in the future!
Barney
Aug 21, 2016
THe vehicle had been sold, however I had to call to find out before making a trip out there.
4 of 9 people found this review helpful.
Is this helpful? Yes | No
Aug 22, 2016
Response from current dealership:
Thank You for taking the time to leave us a review. Unfortunately we are unable to hold any vehicle if we have no deposit. As soon as we sell a vehicle we delete it from our website, but we are unable to delete from CarGurus and they refresh our inventory overnight. We always let our customers know that we do not hold vehicles and they need to call to make sure we still have any vehicle before coming. We encourage you from calling ahead of time and saving you a trip. Hopefully we can serve you in the future.
Mary
Aug 17, 2016
We purchased this vehicle on Saturday. It was a great experience. The owners of this dealership were very helpful, friendly, and made us feel right at home. The vehicle was as it was represented in the ad and was a very good deal. I recommend this dealer to anyone who is seeking a good deal.
10 of 11 people found this review helpful.
Is this helpful? Yes | No
Aug 22, 2016
Response from current dealership:
Thank you so much for taking the time to leave us this kind review. We are happy you guys felt right at home and we were able to provide you and your family a great deal. We hope to be able to help you in the future. Thank You.
MIKE
Aug 10, 2016
excellent!
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Aug 18, 2016
Response from current dealership:
Thank you so much for taking the time to reviews us.
Jeremy
Jul 6, 2016
Very helpful. The owner gave us a great price.. It had a few minor issues. I fixed those. But overall they we're very prossional.
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Rauf
Jul 2, 2016
Car was driving good. It was not cleaned as good as it should have. Of course this is not a major issue. They tried to help us as much as possible, since we did not have enough money we could not purchase this auto.
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Robert
Jun 30, 2016
Communications regarding the condition of the car were more than misleading. Condition of the sales lot was impassable for inspecting car due to mud. Pictures were incomplete and not showing significant body damage including potential structural side frame damage. I would not recommend this dealer.
7 of 12 people found this review helpful.
Is this helpful? Yes | No
Apr 14, 2017
Response from current dealership:
Car was sold to another customer thru car gurus no damage or signs of  previous damage , Carfax is clean and customer is happy with Van.we have professional staff that inspect our vehicles before we offer them for sale, your feedback was based on your personal opinion not professional inspection ,at least you should have car inspected by Toyota dealer before you present a point that reflect a sided and not fair review  .
Ana
Jun 20, 2016
very happy with my purchase. they responded very fast and the service was great. I send to many links and nobody responded but trade lane motors. the costumer service is great . if you are looking for a car , I will really recommend this place.
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Ryan
Jun 15, 2016
Quick response
4 of 5 people found this review helpful.
Is this helpful? Yes | No
An
Jun 9, 2016
Not a good Dealer. Doesn't present their cars well. Interior was dirty and low tire pressure (something they could fix themselves). Tried to add taxes that you don't have to pay, and got mad when we decided not to pay them.
6 of 11 people found this review helpful.
Is this helpful? Yes | No
Jun 9, 2016
Response from current dealership:
Hi An, you did send an inspection company to our lot to inspect the car, car passed all the way, one of the tires was little low on air, very normal thing on cars sitting on any car lot ,tire monitor pressure was on did put air and reset , then you negotiated me on the sales tax , I waived the dealer Doc fee, and did a break down of taxes to the dollar amount that will be paid to the DMV ,you still want to pay less taxes ,Am sorry we cannot and will not negotiate Sales and registration Taxes ,its against the law ,then you wanted me to pay for the registration sticker out of my pocket , because
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Laura
May 31, 2016
This is a family owned and operated business that provideshe that personal caremail to ensure that we left happy customers. We were able to work out a good deal. Despite a few kinks, our salesperson went the extra mile to ensure our satisfaction with our purchase.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jun 6, 2016
Response from current dealership:
Thank you very much Laura for your kind words! We are so happy and glad we were able to make y'all happy with your purchase. We hope you guys made it home safely and if anytime you are on this side of town please stop by! Thank you.
Brian
May 26, 2016
I called the lady yesterday and told her I would be there first thing in the morning.I check to see if it was still posted which it was,drove about 1 hour get there and the guy tells me they sole it the day before that was a waste of my time and money!!
4 of 8 people found this review helpful.
Is this helpful? Yes | No
May 27, 2016
Response from current dealership:
Mr Brian we apologize for the inconvenience. We have no lady that answers the phones there's only two guys on sales. We have no way to hold vehicles, it is first come first serve. We always advise to call before coming, on the same day they are coming  to make sure the vehicle still available. The vehicle was deleted from our website that day but it takes a day to be be updated from car gurus. Again we apologize for the inconvenience.